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McDonald's India Complaints & Reviews

www.mcdonaldsindia.net
1.8
Updated: Mar 1, 2024
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Found hair and a small piece of plastic in one of food item from McDonalds : md choc brownie
Money debited/order not placed and not received a refund
alive worm found in mcaloo tikki

McDonald's India reviews & complaints page 63

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J
jain.samarth.08
from Kakinada, Andhra Pradesh
Dec 6, 2015
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Too late delivery

Address: 411016
Website: www.mcdelivery.co.in

My complaint is addressed to www.mcdelivery.co.in This is with reference to order number PJM[protected] which was placed at 7:43 p.m. and should have reached by 8.13 p.m instead the order has not reached till 9.15 p.m and the store operator gives excuses everytime of rush and all. Above this he mentioned the order as dispatched over mcdelivery app so that no action could be taken over him by the company. Really ridiculous experience....
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R
Rohit Choudhary 17
from Mumbai, Maharashtra
Nov 27, 2015
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Product and Service

Website: www.mcdelivery.co.in

My Order No. is KHA[protected]. Everthing was BAD. The Bun in Indi McSpicy Paneer was bad and old, the bun was breaking while lifting. The Wrap was very loosely packed and the roti of the wrap was half cooked or something like that i don't know but half of the roti was very hard, i had to take out everything else and the roti, and lastly The McFlurry Oreo Medium was half filled, they are charging for medium and giving the same quantity...
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M
Mayur Bhatia
Nov 18, 2015
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Poor Management

Address: Mumbai City, Maharashtra, 400069
Website: www.mcdelivery.in

I ordered Food from macdonalds website www.mcdelivery.in on 18/11/2015 at 12:15pm. The contents of my order were "mc aaloo tikki meal+chicken mcgrill meal+promo mc spicy chicken+ conversion of two cokes to iced tea" .My order number is VIB[protected]. But instead of the order i placed they delivered me "two chicken mcgrill meals and coke instead of iced teas". When i called the customer support they kept telling me that they have...
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M
Mehika
from Mumbai, Maharashtra
Nov 16, 2015
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Unprofessional and unethical behaviour

Address: Mumbai City, Maharashtra, 400056

I ordered food from McDonald's on 15th November 2015 at 21:46 my order no. being 80673. After waiting for a long time, 1 hour 59 minutes to be precise, and calling the helpline twice to find out the status of my order, once at 22:37 and being asked to wait for 5-10 minutes to receive a call from the store but not getting a call and then after 20 minutes, calling them again at 22:59 being told to wait for another 5-10 minutes I got a call...
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K
Kshitiz Dinkar
from Pune, Maharashtra
Nov 6, 2015
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Service tax on home delivery

Address: Mumbai City, Maharashtra, 400063
Website: www.mcdelivery.co.in

Date of incident : 6th November 2015 i ordered food from Mcdonald's restaurant. My food was delivered at my home. On receiving the bill, i saw service tax was being levied to me although no extra service was offered to me. For home delivery, i was charged Rs 25 which is agreeable. i want the restaurant to return the money that they have charged and stop charging service tax on all home delivery transactions since no service extra service...
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M
ManjuN
from Mumbai, Maharashtra
Nov 6, 2015
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Delivery service

Address: Mumbai City, Maharashtra, 400071
Website: www.mcdelivery.co.in

Mcdonalds has an online ordering site through which i ordered. The nearest outlet from my house is only 5 mins at Kstar mall chembur. I reside at Sindhi socirty chembur. However after placing the order online I got a call from that outlet saying that they do not deliver near my house. It wasted my valuable time, this should have been informed on the web page only....
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D
Darshak1991
from Gurgaon, Haryana
Oct 28, 2015
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Delivery failure

Address: Mumbai City, Maharashtra, 400024
Website: Mcdonalds india

My name is Darshak Thakkar I live in Mumbai, This incident took place on the[protected] when I newly registered myself with McDonalds for home delivery purpose prior registering with McDonalds i asked the Customer Care Executive whether the Branch in Chembur inside K-Star Mall delivers in Kurla east where i reside. The executive asked me to wait for a moment and reverted "YES" WE DO..so i went ahead with my registration and gave...
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A
Ashutosh Sonawane
Oct 25, 2015
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Burger quality

Address: Mumbai City, Maharashtra, 400011
Website: Mcdonald india

We have place an order for chicken macgril They provide burger without tomato bits of onion piece and even not bother to inform it's ingredient is out of stock Such a careless service and staff Felt like they are roadside stall Will not come again to Mcdonald ever...
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Udaykalyani
from Pune, Maharashtra
Oct 22, 2015
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Order delayed by 45 mins and manager was least bothered

Address: Aurangabad, Maharashtra, 431005
Website: www.mcdonaldsindia.com

Went to McDonald's at chikhalthana road, auranganad, Maharashtra. Manager name is Rahul sharma, who was not available to attend any complaints. Worst staff, who were not capable to manage a handful customers and served cold food. Coffee was smelling we ordered hot but got cold....
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H
him179
Oct 19, 2015
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Misguide regarding the Veg. Meal. Due to which i paid extra

Address: 411033

Hi, Inv#: [protected] My Actual order : 2 Aloo tikki burger without cheese, 1 Aloo Saucy Wrap, 1 Ice Tea medium I got: 1 Aloo saucy wrap, 1 VM Med McAloo which includes 1 aloo tikki, ice tea and one French fries(which I dnt ask for) Location: Mc D, Near Santosh Nagar, Dange Chowk, Pune When I ask for my order there was a lady who was on billing machine, I just ask for the actual order (2 Aloo tikki burger without cheese, 1 Aloo...
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Y
yadavdavin
from Delhi, Delhi
Oct 19, 2015
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Refund of Debited Amount

Address: Gurgaon, Haryana, 122001
Website: McDonalds

Hy, I visited on 17th October at McDonalds(Cannuaght Plaza Restraunt, Gurgaon) i.e. located at near M.G metro station Gurgaon. I tried to made a payment of Rs. 226 through my debit card twice but both the times transaction failed, so i made payment through cash, but my amount debited from account twice i.e 226*2=450. out of two, one transaction has been reversed but second not yet credited in my account. Please refund the Rs. 226. Below...
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A
akaash
from Delhi, Delhi
Oct 15, 2015
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Found mosquitoes in my drink

Address: Karnal, Haryana, 132001
Website: mcdonalds.com

On 10.10.2015, I took the delivery of eatables from McDonalds drive thru at Karnal Branch(Savoy Greens), Haryana. When I open the lid of the glass, I found MOSQUITOES in my drink. Then I came back to the outlet for the said complaint, checked the kitchen, and I found mosquitoes in the ice tray and took the photos of the same. I was very disappointed, distressed to see that, as I also suffered food poisoning due to this....
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K
Kingkhan0504
from Hyderabad, Telangana
Oct 12, 2015
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About the restaurant and staff being rude

Address: Bangalore, Karnataka, 560092

We had been to McDonald and we ordered than we went to upper lobby and some staff girl came and told not sit here and she was so rude she said that she will refund the money but she will not let us to sit. I don't know than y they have kept 2 lobby ground and first floor and with in a second she refunded the money asked us to lev. It's completely waste of time and worst customer service and McDonald s restaurant address is490, 60 Feet Road,...
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A
arjunsingh.449
from Saharanpur, Uttar Pradesh
Oct 11, 2015
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Not Hygienic/Staff response

Address: Ghaziabad, Uttar Pradesh, 201001
Website: It is a resturant Mcdonald's

Sir, I m the regular customer of your brand.Yesterday i visited to mcd in shipra mall at Gaziabad and i really get shocked because mouse are running here and there it is not hygienic even when i talk about the staff regarding this they give me rudely reply which hurts me a lot....
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C
cokshiva
Oct 6, 2015
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Cheated on items ordered

Address: Ernakulam, Kerala

We are a regular client not only in india but in the middle east also. however my recent outing we chose to get some takeaways from mcdonalds lulu branch ernakulam. as per order (attached picture) we did not get 1x focacsia breads and the drinks provided was just carbonated water....
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M
Mayesh Singh
from Mumbai, Maharashtra
Sep 26, 2015
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Did not get my piri piri

Address: Thane, Maharashtra

I had paid money for piri piri and it was for take away, the order taker was busy for other things and then he forgot to give me piri piri...this inncident happened in rmall thane west...date:26/9/15...time:20:23:09...crew id:20015928 Amol.J...Vat Tin:[protected]v and CST TIN:[protected]C and dtd:01/04/06...please tell them to not do it again...
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P
Prabhath Namboodiri
from Mumbai, Maharashtra
Sep 15, 2015
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Did not give bill even after asking

Address: Mumbai City, Maharashtra

Hello sir/ madam, i Prabhath Namboodiri had visited your outlet in kalaboli Navi Mumbai. i had take my meal for which i didnt get any bill but i had to pay cash as it was late night btwn 11.45 PM and 12AM. i didnt get my nbill even after asking them for it....
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B
baljeetkaur7
from Mumbai, Maharashtra
Sep 15, 2015
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Home Delivery service at Supreme Palms, Balewadi, Pune

Address: Pune, Maharashtra

Date of the incident: 14th September 2015 Description: Delivery boy who visited Supreme Palms on 14th September had compliance issues with entering his details when stopped by Supreme Palms Security Guard. After 11 pm, he got close to 15-20 friends along with him and forcefully entered the building premises threatening the security guards at night shift. They then kicked and were beating the security guard turning the residence into a battleground....
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A
abheet batth
from Chennai, Tamil Nadu
Sep 13, 2015
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raw chicken delivered in rolls

Address: Bangalore Urban, Karnataka

I ordered food from mc donalds frazer town bangalore on 13 sep 15. i was shocked to find that the chicken in wraps was totally raw and uncooked. i am attaching photos and intend to take the company to court for firstly putting my and my familys life in danger by making us consume uncooked raw chicken and secondly delivering sub standard and dangerous food which can lead to very serious health issues. i am attaching photographic proof of the...
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R
rishabh686
from Kolkata, West Bengal
Sep 12, 2015
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Contaminated and cheap quality food

Address: New Delhi, Delhi

I ordered Chicken Mc Grill and Mcaloo at 11:45 PM on 12 september 2015 at the dwarka sector 5, west delhi, New Delhi (110075) store.The McChicken I received was with completely burnt patty and unhygenic. The quality was very poor. If this kind of food is to be served then just shut down your store so that people don't fall sick. The bill number is INV# [protected], crew id 43478 ... My Contact [protected]...
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