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McDonald's India Complaints & Reviews

www.mcdonaldsindia.net

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Updated: Mar 1, 2024

Complaints 1406

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So far, so good. McDonald's India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope McDonald's India will keep up the work and continue to help more customers with their concerns even better 🤝

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McDonald's India reviews & complaints page 66

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Address: Hyderabad, Andhra Pradesh

I purchased 6 Egg Burgers and an Ice Cream from McDonalds store on S.D Road in Secunderabad around 1 pm on 24th December 2014. When my daughter was eating the burger, we found to our shock egg shells in the egg burgers. I immediately tried reaching the McDonalds officials at the store. I was redirected to customer care for booking orders. After some hard work, managed to reach across the message to the officer on the line and insisted on...

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Address: Thane, Maharashtra

Pethetic service near thane station McDonald behaving like an illiterate For parsal of 1burger they take 15mins as such they are packing gold.who ever had made parcel department does not have sense 1 kitchen n different departments testing customers patients very bad service Rich name poor service Atleast keep active agents Worst...

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Address: Mumbai City, Maharashtra

Hi, my name is Vishal I m your regular customer.I vist to your outlets 4 times weekly. Today I went to your Palm beach vashi navi mumbai outlet, near apmc market and ask u r manager to arrangements for my son's birthday party on 27 December 2014, he said that hall is booked from 6 to 8:30 so I asked him to give me time from 9:30 to 11:00 evening my guests are more than 50 and all are going to attain my son's birthday party. But Your manager...

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Address: Fatehgarh Sahib, Punjab

I Had workd for Mc Donalds for 10.5 months .and left after that that time the pf account no. did, nt show on our salary slips, but when now i asked about, y pf noumber to manager he is totaly denied me. please help me for get my pf balance. Please...

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Address: Raigad, Maharashtra

Yesterday, while i was having my dinner at Kamothe (Navi mumbai) Mcdonalds, i witnessed a mouse running around at the dining area. I immediately informed the manager and they proceeded to capture the mouse in front of my eyes. Neither the manager or the other workers seemed very focused or bothered by this incident. Even after discovering the animal they made no attempts to sanitize the place. I am really bothered by the cleanliness of this...

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Address: Mumbai City, Maharashtra

i had placed an order on 5th November 2014 at 7pm value of 677 the transaction was successful but the order was nt processed.the amount was debited from the. credit card account immediately called the customer care of macd and they said it would be refunded in 7 working days till date have not got the refund from mac donalds india.have also attached the statement...

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Address: Mumbai City, Maharashtra

I ORDER A MEAL IN MCDONALD'S BY MCDELIVERY MY ORDER NO. 16488 .FROM THE NEAREST STORE OF MCDONALDS I GOT A CALL THAT WE CANT DELIVERY YOU BECAUSE ITS NOT IN ARE AREA WEREAS THEY HAVE DELIVERD MANY TIME ON THESAME ADDRESS. WHEN I CALL TO CUSTOMER CARE THE PERSON WHO RECIVED THE CALLFROM THERE END ALSO AGERYED THAT TO THE ADDRESS GIVEN BY ME IS TOO BE DELIVERY DONE . BUT AFTER HAVING A WORD WITH THERE HEAD HE JUST CHANGED TO HIS SENTENCE AND...

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Address: New Delhi, Delhi

i had visited the Mc Donald's restaurant Connaught Place Delhi on October 24.10.2014 and ordered a meal and payment has been made via debit card for Rs135 and after some time they have told the ordered meal is not available and they have made me to go for a another order with first being cancelled. They have informed me the paymnet will be refunded and given me a void sale bill, but till now no payment has been made its been 13 days now....

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Address: Pune, Maharashtra

dear McDonald's, kindly Attached my McDonald bill. today i went to McDonald with family and i got very poor service. i order 4 burger to lady server, and i got 4 packet ketchup only with all meal when i ask some more extra ketchup the male server denied me he said we cannot give more this front of all other people around i felt so embarrass i could able enjoy that meal. this is ridiculous i am very disappointed. McDonald is very...

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Address: Rohtak, Haryana

Dear Sir/Mam, Recently we purchased Mc Veggie Burger of Qty 5..But very less Lectus in Burger and when we went to return to it the behavior of Manager was very rude.we returned the Burger due to manager rude behaviour.Please take some action against manager behaviour.This problem had been come 4 or 5 times. Thanks & Regards, Sandeep Saini, Pn: [protected]...

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Address: New Delhi, Delhi

Disgrace, Disgrace, Disgrace. I recently visited your outlet in International Terminal in Delhi Airport. I brought 1 MC Veg & 1 French Fries. I asked for 1 more sachet of Ketchup as I got only 2. The server mention that there is extra charge for it. Ridiculous! !!##$$@@. Kindly show all your management the service video from Internet named as " Give em the Pickles". I wonder if you give same answers to International passenger's from other...

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Address: Mumbai City, Maharashtra

So this morning we visited McDonalds in Bandra Linking Rd at around 7:30 am for their breakfast.As soon as we entered the place. was stinking of garbage and they were sending of the garbage at that time. I always thought testaurants did it bbefore they opened to customers. So the next thing was that the lady who was handling the garbage was also at the counter taking orders so with that same dirty hand she handled the hashbrowns WITHOUT GLOVES!...

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Address: Mumbai City, Maharashtra

this morning i took a mcmuffin meal, with cold coffee from McDonalds goregaon drive thru..after finishing the entire coffee in my last sip i found something solid went in my mouth, , i checked it and found it to be a cockroach ...i literally drank the entire coffee which had a cockroach in it. i aam puking since morning, , , totally sick :(...

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Address: Mumbai City, Maharashtra

I had placed an online order with McDonald's on 22nd June 2014, where my account was debited but the order was not confirmed and not delivered. I got to know this when I called up at the Mcdelivery number. I had to place the fresh order where I had paid cash against delivery. I was been told that the refund will reflect in my account within 7-10 working days. After the failure of refund, I had again complaint before 7-10 days and was...

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Address: Hyderabad, Andhra Pradesh

Dear Sir, This is regarding the standard of Mc Aloo Tikki Burger being served in one of the outlet at Hyderabad (HardCastle Restaurant Pvt. Ltd., HiTech City, InOrbit Mall, Food court). This is a repeated incident, whatever I am going to explain below was exactly repeated 15-20 days ago also and on my complaint to store manager he apologised, changed my burger and promised that this will not be repeated. Yesterday (6th July 2014)...

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Address: Pune, Maharashtra

Dear Sir, I Shadab Shaikh Ages 34 years working as an Quality Analyst for an IT company in Pune since 5 years. Residing in Pune city Area Kalyani Nagar. Last week I had gone with my 3.5 years old daughter at McDonalds outlet in Kalyani Nagar last week on the 26 June 2014 Last week at 22.30 PM. I had ordered a French Fries for my daughter so I placed my daughter at one of the dining tables at the McDonalds restaurant. I went to the...

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Address: Mumbai City, Maharashtra

Call in - my number given to another person. Give all the new data. Order taken. 1.5 hours later - no food when provided order number and delivery time of 30 min. from Bandra. Call back to MacDonald's to inquire. Person has no record of changes to number or of order. I demand supervisor after repeating details for second time. Supervisor hangs up on me. Call back, explain issues with MacDonald's service and explain I'm writing letter...

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Address: Thane, Maharashtra

Dear team, I am a regular at McDonald's but this is for the first time that I have encountered such a bad service.I placed an order of Big spicy chicken wrap and a cold coffee at your number 6600066 and they placed it at the nearest store i.e Hardcastle Restaurants Pvt. Ltd., McDonald's family Restaurants, G-A5, G-A8, Lake city Mall, Kapur Boudi Junction, Ballkum Road, Thane west. My order number is LCT[protected] and order time was...

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Address: Hyderabad, Andhra Pradesh

I'm Akhil. I've been serving from SIS mall mc donalds in kukatpally, Hyderabad. They've served me 3orders till date. even yesterday they served my order and today when i placed my 4th order, i've got a call from that store stating that they cannot deliver the food as my home was far. Last 3tyms also i've agreed when they told me that they cannot deliver within 29mins. i've agreed for what they said. Being already served thrice from the same...

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Address: Jaipur, Rajasthan

COMPLAINT DON'T SUITS McDonald's India. STILL A LOT ARE HERE NOW. I have been visiting Mcd daily (except Sunday) since one and half a year, at the elements mall jaipur location. And i use to have large EVM with extra McVeggie and a puff, for a long time to spend we go for more stuff. Staf[censored]se to know us very well. 1.) A few days back i bought a pizza McPuff, a large fries and a soft serve with chocolate topping. The topping was...

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