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McDonald's India Complaints & Reviews

www.mcdonaldsindia.net

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Updated: Mar 1, 2024

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So far, so good. McDonald's India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope McDonald's India will keep up the work and continue to help more customers with their concerns even better 🤝

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McDonald's India reviews & complaints page 65

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Address: Haridwar, Uttarakhand

To, McDonald’s India Today 11/June/2015, I have visited to McDonald’s at The Pentagon Mall, Haridwar, Uttarakhand 249403 around 4:00 PM. I had the Grocery items purchased from Spencers outlet available at same location. Because I purchased a lots of items form Specncers thus I had the trolley with me to carry those items. But when I entered at McDonald’s at The Pentagon Mall, Haridwar, Uttarakhand 249403, the executive girl stopped...

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Address: New Delhi, Delhi

So, here i would like to raise a raise a complaint against the product, services, and representatives of Mc. Donalds. Here a product i am referring is a Toy, services as Packaging services, precisely a Happy Meal Box which was not there and my order has been packed in a brown envelope. And the representative Bhaskar (Asstt. Manager of Vikaspuri Branch) and Karan who didn't register my complaint and the promise he made to give me a call...

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Address: Hyderabad, Andhra Pradesh

On 19th may 2015, i visited McDonalds @shaikpet branch, Hyderabad. I am surprised to see the bill of this world reputed brand. The cost of individual items doesn't sum up to the total that mentioned below. Have a glance of the bill below and take your stand on sharing it. I tried contacting them through email and facebook but then dint respond properly. We can check and ask for refund but what happen to service tax that need to be paid...

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Address: Mumbai City, Maharashtra

The order was placed at 1.24 pm, same was promised to be delivered in 30 mins. The order was not delivered. At 14:32, Mr. Ajay Mishra call’s up from the Chakala, Andheri East store and mentions that they can’t deliver. He refuses to listen and does not have a valid argument, when he was questioned why it takes more than an hour to revert back if they are aware that they can’t deliver. It’s not expected from such a prestigious organization....

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Address: Mumbai City, Maharashtra

I had been to the Mcdonalds store in Magnet Mall, bhandup west, mumbai where i took meal of around Rs. 518 and i tried to make payment through my central bank of india debit card. But the swipe machine at the store showed that transaction was declined. This happened for one more time. then i made payment throught State bank of India debit card and the payment was successful. But i received the message on my mobile that my money was deducted...

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Address: Bangalore, Karnataka

I have placed an order on 17th May 2015 at 3:14am, order no. 22270. Before the order was delivered I have made 3 complaints, by calling[protected]. The order was delayed by more than an hour. (Attached invoice for reference) After I got the order, one of the item(Ice Tea) was missing and delivery boy mentioned he would get it in next 10 mins. I got the Ice tea after 10 mins. and then as claimed by McD, and if you do not get the order...

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Address: Kolhapur, Maharashtra

At about at 3 am we ordered our coffee, at Macdonalds and the overall bill was 197. The note given was of 500/- My brother demanded three re's change apart from other money. The employee on the counter said I wont give and raised his hand on my brother. Furthermore when the issue increased he also took an iron equipment from the parking and tried to hit him, but couldn't hit. Its very disappointing to receive such an awfully pathetic treatment...

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Address: Bangalore, Karnataka

I had placed and order and after not getting a delivery got to know that order was cancelled, I had dropped a mail to McDonalds team and I am still waiting for a reply even after a month. Email Dated : April 11, 2015 Email Subject: Auto-Cancellation of Order after an hour Email : Hi Team, I want to raise this serious concern where I ordered for 1 Mc Veggie Meal Large and 1 Mc chicken Maharaja Meal and had asked for a home delivery....

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Address: Pune, Maharashtra

I had ordered online from the Aundh outlet of McDonald (order no. 23287) on 6th May 2015. After I ordered and made the online payment, I got a call from the Aundh outlet[protected] saying that they do not deliver in my area (which is not true as I have seen McDonald delivery bike in my area many times). So the person (Gautam) said that he will not deliver in my area and said that he will cancel my order. He was very rude and unprofessional....

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Address: Gurgaon, Haryana

I have placed an order online for a Burger & Pizza Mcpuff today at around 12 noon. After 12:30 I received a call from the MGF Mcdonald that the area in which you are placed does not came in our domain so they have transferred the order to other store which can handle the same. After 15 min I received a call from the other Mcdonald Store that they also can't deliver because the rider they have does not know the address, so they can not...

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Address: Mumbai City, Maharashtra

I had ordered online and made the payment online on 25/02/2015, however i did not receive any order no. and the amount of Rs.519 got deducted from my bank account. When I contacted mcdonalds on 66000666 they said that due to technical reasons the order was not placed and the amount which was deducted would be refunded within 5-7 working days. I tried calling up the office at 49135000 but din't really get a positive reply.The amount is not...

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Address: Mumbai City, Maharashtra

I had ordered for a burger online and made the payment online, however i did not receive any order no. and the amount got deducted from my bank account. When I contacted mcdonalds on 66000666 they said that due to technical reasons the order was not placed and the amount which was deducted would be refunded within 5-7 working days. I tried calling up the office at 49135000 but din't really get a positive reply.The amount is not yet refunded...

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Address: Gurgaon, Haryana

I just a bought a spicy paneer wrap and the paneer tikkki isn't even cooked properly and its literally as hard as stone and not edible! The quality of McDonald's India haven't been upto the mark big time! This is really terrible !I did a take away and thought I will have it at home but I can't because it's just not edible and now I am feeling really hungry and the store is really far from my house so it's practically not possible to go back...

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Address: Bangalore, Karnataka

"Sir/Mam, you would get your order in 29 minutes from the Nearest McDonald’s Jumbo Mall Restaurant, if the order is not delivered in 29 minutes, you would get a Cash Voucher worth Rs.50/- from McDonald’s which you can redeem in your next order on McDelivery before 30th April 2015 " This is what MCD always says to its customers but neither delivers the order on time nor gives the discount coupon ... They Fool the customers by fake...

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Address: Pune, Maharashtra

In my order number: 15902 Rs. 361 [protected], I found small pieces of hairs in two burgers of very small size of 5-6 mm. 3 hairs in chicken burger and 1 hair in paneer burger. Its very clear that the person who packed burgers definitely had a haircut today and is leaving hairs in all order for sure. I would say that such a unhygienic practice is going on at McDonald, Pune in Hinjewadi. I want people to be very careful and must keep eye on...

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Address: Bangalore, Karnataka

I was placing online order for McD home delivery for the first time As I was about to pay I noticed something fishy about the amount I was being charged Sub Total - 196 Delivery Charge - 25 VAT - 33.63 Service Tax - 12.41 Education Cess 0.25 Higher Education Cess 0.12 Gross Amount ` 267 Can someone explain to me what % are they charging for VAT and service tax and are why are they higher than the usual 14.5% and 4.5% respectively...

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Address: Chennai, Tamil Nadu

Its true that taxes are for the government, but that doesn't mean they are not part of the price of the product. The Mc Donalds, are advertising price without tax and while billing make the consumer pay more.the consumer makes his or her choice based on the prevailing Price, since they see less price their brains are tricked to buy more, or buying at the first place...

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Address: New Delhi, Delhi

Yesterday I placed my order with the invoice number [protected] I orderd aloo wrap and two mec dbl mcveg burger ss meals and 3 mcpuff The mcpuff was okay but the burgers and the aloo wrap was pathetic, it was my cousins birthday and I was about to gave him the treat and it was all ruined just because of the meals you sended was not good to eat I asked you to add the extra sauses to the burger and the aloo wrap but it added in to...

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Address: Thane, Maharashtra

My name is Imran shaikh mobile number registered with McDonald's is [protected] placed an online order with McDonald's on 25Dec 2014 where my account was debited but the order was not confirmed and not delivered. I got to know this when I called up at the Mcdelivery number. I had to place the fresh order where I had paid cash against delivery. I had been told that the refund will reflected in my account within 7 days. While placing this complaint...

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Address: Bangalore, Karnataka

On 24th dec 2014, amount of Rs 270/- had been debited twice by the MC Donald HSR BDA, bangalore store person. Then I asked about the same to the person immediately, But he told that it will be credited automatically after 1 day. Then I waited for 1 day and went again and asked. Then the store person was again saying to come after 2 days. Then again I went after 2 days and I was hearing the same thing. I contacted credit card customer care...

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