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McDonald's India Complaints & Reviews

www.mcdonaldsindia.net
1.8
Updated: Mar 1, 2024
Complaints 1406
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402
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1004
So far, so good. McDonald's India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope McDonald's India will keep up the work and continue to help more customers with their concerns even better 🤝
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cheating on freshers
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Found hair and a small piece of plastic in one of food item from McDonalds : md choc brownie
Money debited/order not placed and not received a refund
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McDonald's India reviews & complaints page 69

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J
Jessllw
Aug 24, 2011
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Service

Wednesday (24/8/2011) morning, I bought my breakfast meal (value sausage muffin with medium ice lemon tea) p.s w/out cheese...unfortunately what I got is 'my muffin w/o egg n with cheese. The sadness thing is this my 2nd time got the same meal. This morning, Thursday (25/8/2011) I went back to same branch for purchase my breakfast & I just want to feedback to mcd staff (MJGBAU), she didn't even apologize to me but still show...
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I
idli
from New Delhi, Delhi
Jul 20, 2011
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rude behaviour

Address: Delhi

hello, MY NAME IS BISHAN SINGH, I WENT TO MCDONALD'S ALONG WITH MY FAMILY IN NARAINA ON 20/07/2011,@8.30PM TO ENJOY DESSERT,BUT AS SOON AS ENTER THEIR ARE 5 COUNTERS BUT ONLY 2 WERE IN OPERATIONS, I WAITED FOR 10 MIN, THEN I PLACE MY ORDER BUT I WAS REFUSE TO PLACE MY ORDER, I WAS ASKED TO TAKE IT FROM OUTSIDE,I TOLD THEM I AM HERE TO HAVE DESSERT ALONG WITH MY FAMILY BUT EVEN THEN ALSO A I WAS REFUSED BY THE TEAM MEMBER NAMED PRAMOD,...
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A
ashpreet
from Aliganj, Uttar Pradesh
Jun 20, 2011
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Cheater Company

Address: Gautam Buddha Nagar, Uttar Pradesh

this is a cheater company .......cheats with freshers not only freshers but also with the employees ............ask a large amount of money for your job security and when d time period is over ..............firing start and hire a new person .......................
cheater cheater cheater............................
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A
ashpreet
from Aliganj, Uttar Pradesh
Jun 20, 2011
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cheating on freshers

Address: Gautam Buddha Nagar, Uttar Pradesh

this company is a fraud .. they hire freshers and ask for huge amount of training fees (say 40000Rs) ..and assures a job in the same company but as the training is over they start complaining against the emplyee that ends with firing of the employee... and for that they give fake reasons....
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M
MG_Noida
from Noida, Uttar Pradesh
May 20, 2011
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Very poor service

Address: Gautam Buddha Nagar, Uttar Pradesh

Hi ,

I have placed an order from McD which includes 1 Spicy Mc Chicken with some other bugers. The quality of the burger was too bad and the chiken was very hard to chew. I called the Customer care no. and compliened for the same. The representative initially tried to settle it buy simply apologising but later agreed to replace the burger.

The replacement burger did not get delivered for 30 mins. Standing in...
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I
ivanc26
from Pune, Maharashtra
May 15, 2011
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Customers are not required

Address: Maharashtra

Mcdonalds India does not require customers hence we should not go to them in India, As a regular customer of McDonald overseas I enjoyed the customer service. But here in India the scene is different the customers are just some downtrodden people who are out of place who should not be visiting Mcdonald.
I visited in dec 2009, McDonald Thane station outlet and Jan 2010 Thane Majiwadi outlet the service was not good with overcrowding...
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K
kamal sadarangani
from Jind, Haryana
May 14, 2011
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Non acceptance of an order!!!

Address: Mumbai Suburban, Maharashtra

i am regular customer of Mc Donalds at Vile Parle (W), Mumbai 400 056. My ref no is 6573 2218 under the name Kamal. This evening i.e May 14, 2011, i called Mc Delivery no[protected] at 22.11 hrs. to palce an order. The male executive at the other end, after confirming my address details REFUSED to accept my order, informing me that delivery will be late. i said it is ok with me if it will take 40/45 minutes from Vile Parle Mc Donalds....
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S
swity20f
from Mumbai, Maharashtra
May 3, 2011
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Non-veg burger was given when we had ordered for veg burger

Address: Maharashtra

Dear Sir/Madam,
I had asked for a pure veg burger in Mc Donalds CST branch, and trice we had mentioned it should be veg burger. It was a take away. Still i was given non veg burger and in hurry i ate it half, when i realised that veg burger taste is different, that time i saw the wrapper and noticed it was a Chicken burger. My religion, my soul was offended with their irresponsibility and carelessness. The Mc Donald at CST should...
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V
vishaltaneja
Apr 18, 2011
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PF Amount not received

Address: Haryana

To
P F Commissioner

Sub :- PF Amount not received

Organisation Name- Mcdonald's Family Restaurant( SRS Mall Sec- 12 FBD.)
Employee Name - Vishal taneja
Emp. Code - 11531
Contact - [protected]...
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A
AGRAWAL PRATEEK
from Delhi, Delhi
Apr 17, 2011
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no delivery after placing order

Address: North Delhi, Delhi

I have placed a order with mcdonald kamla nagar at 09:23 pm on 17/4/11 for 1 mcaloo and 2 chicken mcgrill with a total amount of Rs 127.But after waiting for more than an hour i called up again at 10:30 pm and they told that no order is placed with this no.([protected]).I hope that appropriate action will be taken as my precious time and money was wasted in placing order with mcdonalds.I demand compensation.

Thanking youbr...
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S
suvgupta
from Mumbai, Maharashtra
Apr 14, 2011
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Very late delivery

Address: Mumbai City, Maharashtra

Order No.150288 dated 14/04/11 was placed at 14.27 PM. This food was for our lunch including my daughter.This was promised to be delivered in 30 minutes. The delivery boy came after 85 minutes ! Is this McDonald service ? He told me u speak to our customer care. I called 66000666, was kept onhold to get a proper reply for 11 mins, thereafter, I was told ... what can we do , you HAVE to make full payment, Manager is busy, he will call you..............
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M
msrinureddi
from Ahmedabad, Gujarat
Apr 14, 2011
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Cheating the Public.....

Address: Ahmedabad, Gujarat

It was a sudden surprise for me...even you can check the same when you visit any Mcdonalds. It was a premium cheating of the customer.

I had took a meal from Mcdonalds. When the order was delivered I found the coke served was not up to the mark as mentioned on their glasses. When I questioned on the counter the lady simply added ice cubes with speed and gave it to me. The I realized myself a small story which all o[censored]s...
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N
Nivvedan
from Pune, Maharashtra
Apr 11, 2011
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Rude Treatment of Customers

Address: Mumbai City, Maharashtra

I had been to the McDonalds branch on Colaba Causeway on the 10th of April 2011 with my friends for my birthday party. We were around 20 people and were just trying to figure out where to be seated. I asked the manager if it was possible for us to get seated together. He instead shouted at us "Get seated somewhere right now or just GO BACK".

We were all highly offended by the treatment given to us. Maybe it was a...
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P
PIONEER.SHANU
from Muzaffarpur, Bihar
Mar 10, 2011
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coupons

Address: Haryana

my couopans not delivered pls delivered my coupans at my adress is 491 KHALSA COLLAGE ROAD YAMUNANAGAR HARYANA YAMUNANAGAR...
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N
Neel4ur
from Mumbai, Maharashtra
Dec 29, 2010
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Late Home-Delivery

Address: Mumbai City, Maharashtra

I placed an order for Cold Coffee and Large Fries with McDonals, order no. 1774, at 9:31 p.m. today, December 29, 2010. The nearest McDonalds is hardly 10 minutes from my place. Yet it is more than one hour and the order is yet to come.

Top it up with the fact that their call-centre refuses to pick up on the extension provided for checking order status. So, I had to call on the New Order Extension and lodge a complain. The...
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J
joyee
from Bhimunipatnam, Andhra Pradesh
Nov 18, 2010
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cheaters

Address: Hyderabad, Andhra Pradesh

Hello to who ever it may concern
On 18th of November 2010 there was a birthday party celebrated in mc donald Hyderabad (city center)7:30 TO 9:00.The package was 199.We were not served the soft serve, the happy meal toy, and the birthday boy card(i leave the decoration part since that will be debatable).We even dont have the bill since it was not given to us.
If you really want to improve this service then do rectify it and...
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S
suryansh.khanna
Nov 10, 2010
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Poor quality of food, improper service

Address: Central Delhi, Delhi

Hi,

I am writing this complaint after having faced several instances of improper service by McDonalds.

I want to start by saying that although I respect the McDonalds brand, being probably the best fast food chain in the world, the outlets in India, being managed by Indians, cannot stand upto the international quality and standards for which McDonalds is known.

I went to McDonalds' CP outlet...
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V
vineeta.jatley
from Delhi, Delhi
Nov 1, 2010
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pathetic and rude customer services

Address: Central Delhi, Delhi

I placed an order at mcdonalds delivery number[protected] , on 01st November 2010, at 1:37 pm , AS COMMITED BY THE STAFF THE ORDER WAS TO REACH WITHIN 30-40 MINUTES. However when till 2:30 pm , i did not recive the order i called up on the hepline number but to my surprise the staff was least bothered . Some sravan and ayub picked up the call , they were least apologitic about the delay and said we have too many orders so we cannot do anything...
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M
manju94
from Bengaluru, Karnataka
Oct 26, 2010
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False food supply and misbehavior

Address: Bangalore, Karnataka

Hi,
I had been to Mc Donalds, as my friend order Veg wrap i ask the biller twice for Veg he told ok. But when they supplied they gave chicken.So we went and ask him how can you do this to customers he replied as you ask for Chicken so i gave. In India small percente of people are still Pure veg but this kinda shop making and playing with there belives....
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R
rarkumars
from Palghat, Kerala
Oct 7, 2010
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cheating by false packing

Following text of mails can be seen.See how shameless and blatant the staff is. I think it does not reach management.

Dated 7.10.10
Please see the mails.

I would definitely like to know what kind of shameless people mcdonalds has recruited to represent in India.

Do you feel a iota of shame that you people are getting big salaries without any output ? How do you digest it? Better sit on streets...
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