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mPokket Complaints & Reviews

4.9
Last updated May 16, 2024
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mPokket reviews & complaints page 2

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S
Srajalbagri
Apr 10, 2024
May 1, 2024
This thread was updated on May 1, 2024
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Sir my name is srajal bagri having mobile no. +[protected] I have tried contacting mppoket many times but get no proper reply and totally harrassment is all I have got my net amount is 7200 rs only and they are asking to pay 20k rs which I cannot bear I, I am a student and don't have any source of income currently I want to clear the amounts pp hence I request you to please resolve it asap and remove the penalty amount so I can make the paywmnt
Hi Sir,

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
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    4dityarajput
    from Noida, Uttar Pradesh
    Apr 7, 2024
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    I have contacted the mPokett support team through email to request them to deactivate my account, they asked me the reason for deactivating my account, when i replied to them stating the reasons, they are still sending the same email asking again for the reason, i got this email many times and they are not even replying to my actual emails, they are just copy pasting the same thing, why do you have a support team if you can't provide any support to your customer?
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      Pshoe
      Apr 5, 2024
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      I took loan from mpokket and was not able to repay on time, they have levied heavy penalty named late fee . Previously I have took about 4lacs loan from mpokket and repaid on time each and every time . Is this how mpokket treats it's old and valued customer? For 9500 rupees they are asking me to pay 20000 .
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        R
        Random1@
        Mar 31, 2024
        Apr 2, 2024
        This thread was updated on Apr 2, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        High penalty rate

        I took a loan of 13.5k from mpokket. Due to some financial trouble Ibwas not able to repay it for 3 months. Now when i checked the app the repayment amount has risen to about 28k. This is more than double the amount taken. How to waive off the penalty....
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        Kaki Tharun
        Mar 31, 2024
        Apr 2, 2024
        This thread was updated on Apr 2, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        "Unsatisfactory Resolution of Loan and late fee waiver

        Website:mpokket

        In this complaint, I, K. Tarun, a student borrower, wish to address my troubling experience with mPokket regarding loan repayment. Despite my attempts to engage with their customer service for assistance, promises made regarding resolving late charges and arranging a manageable repayment plan have not been fulfilled. As a result, the burden of these late charges is severely affecting my ability to focus on my studies. I urgently seek resolution...
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        Dreamcatcher20
        from Hyderabad, Telangana
        Mar 29, 2024
        Apr 5, 2024
        This thread was updated on Apr 5, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I have paid all my loans , but it does not reflect in credit report

        Address:Kolkata

        As I have paid my all mpokket loans, but in credit report it was showing as active ...please check and issue a noc certificate...
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        dricha328
        from Guwahati, Assam
        Mar 28, 2024
        Mar 31, 2024
        This thread was updated on Mar 31, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Loan waiver request

        I'm a student going through a financial crisis from last year. I took multiple loans from the app and I cleared all my dues on last august but one loan id is still showing active on my cibil report please help me...
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        Upasna786
        from Jammu, Jammu and Kashmir
        Mar 27, 2024
        Mar 31, 2024
        This thread was updated on Mar 31, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Unblock my mpokket account

        Address:Mpokket loan app

        I have paid all my previous loans but now my account is blocked my name is Upasna Devi and my number is [protected] and email id is [protected]@gmail.com please unblock my mpokket account...
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        S
        Sudheer B
        Mar 27, 2024
        May 1, 2024
        This thread was updated on May 1, 2024
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        Mpokket Repayment issue

        Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
        Website:www.mpokket.in

        I have taken 14000 loans on Mpokket, but I lost my registered number and now I recovered that number but,

        Now total outstanding amount showing 32000, how can I pay that much amount,
        so, I'm requesting you to remove overdue charges and ill clear my payment immediately.

        please help me, I have already sent a mail to [protected]@mpokket.om, but no response getting from their end....
        +1 photos
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        Yamuna Moorthy
        from Coimbatore, Tamil Nadu
        Mar 26, 2024
        Mar 27, 2024
        This thread was updated on Mar 27, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Cibil report not updated but I paid all dues

        Address:Coimbatore

        I have paid and close my account in m pokket it's more than 45 days ...but still cibil report not updated my a mpokket still pending in cibil report...
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        Yaseenkumar
        from Srinagar, Jammu and Kashmir
        Mar 25, 2024
        Mar 27, 2024
        This thread was updated on Mar 27, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Loan from this app shows to me without registering in this app.

        Address:online app from store (MPOKKET)

        It is mPokket Financial Services application present in google play store inside this i don't have account and still it shows me loan when i go through to check my credit score. in that it shows me loan pending from this app from long ago while i have not account on this app till now.it will continuously effect my credit availability in future so please let me know the solutions for this as soon as possible to get rid of this in future. i...
        +1 photos
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        Abhishek V S
        Mar 24, 2024
        Mar 28, 2024
        This thread was updated on Mar 28, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        MPokket - No Objection Certificate and Loan account closing letter

        Address:Nelamangala, Bengaluru

        Respected Sir / Madam,

        This is Abhishek V S, the customer of mPokket. I had taken personal loan from mPokket and I have paid it successfully. As I'm going for Educational Loan in the Bank. So, I request you grant me the No Objection Certificate and Loan account closing letter to showcase the documents in the bank to get my Loan Approved.

        Documents attached: 1) Transaction ID 2) Tax Invoice

        Thanking...
        +4 photos
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        S
        Shaik Sabeer
        Mar 23, 2024
        Mar 28, 2024
        This thread was updated on Mar 28, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Loan repayment status

        Hello,
        This is Shaik Sabeer I have paid all the loans in the mpokket. But it shows in active status in the apps. Kindly request to provide the NOC certificate and update the cibil score as soon as possible. My mobile number is [protected]....
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        D
        Mar 22, 2024
        Mar 27, 2024
        This thread was updated on Mar 27, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Amount not disbursed

        I took five loans from mpokket and 3 loans were disbursed but 2 loans of 500 and 2000 was not disbursed in my account, I mailed the mpokket support mail but didn't get any reply, i repayed the amount of 3 loans which were disbursed but they still calling for the payment of 2 loans which were not disbursed and now it's kinda mental torcher for me...pls resolve my issue...
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        H
        from Bengaluru, Karnataka
        Mar 21, 2024
        Apr 24, 2024
        This thread was updated on Apr 24, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I need closure noc of cleared my loans

        Address:No 42 5th cross vasantha vallbha nagar

        Name Harish Gowda B R
        Number [protected]...
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        S
        Sonu ahir yadav
        from Bharatpur, Rajasthan
        Mar 20, 2024
        Mar 22, 2024
        This thread was updated on Mar 22, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Loan ki Noc certificate available krwa do

        Mere all loan paid h noc cirtificate provide krwa please...
        +7 photos
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        G
        Gautam01___
        Mar 19, 2024
        Mar 22, 2024
        This thread was updated on Mar 22, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Amount not Credited in bank account

        Sir my loan has been not disbursed yet even your activities says your loan amount has been disbursed so pls solve this issue as soon as possible...
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        V
        Vikiq
        Mar 19, 2024
        Mar 27, 2024
        This thread was updated on Mar 27, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Loan no experian

        I have paid all my loans.. There are few loans of 2021 which I paid in 2021 still showing on my profile what are u doing Mpokket
        Seriously.. Clear this issue ASAP...
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        R
        RafIq77
        from Anantnag, Jammu and Kashmir
        Mar 16, 2024
        Mar 20, 2024
        This thread was updated on Mar 20, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Please unblock my account immediately

        Please unblock my account so that I can repay loans my number is [protected]...
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        RafIq77
        from Anantnag, Jammu and Kashmir
        Mar 16, 2024
        Mar 21, 2024
        This thread was updated on Mar 21, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Unblock my account so I can repay loans

        Please unblock my account so that I can repay loans and i don't know why have you bloked my account if there was already active loans...
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