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mPokket Complaints & Reviews

mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1274
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1235
Unresolved
39
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mPokket reviews & complaints page 4

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P
Pranay Krishna Gayam
Jul 9, 2024
Mar 13, 2025
This thread was updated on Mar 13, 2025
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repayment done but showing open account even after one year... no response

I have repaid my loan taken from mpokket on july 2023. its been one year still the accounts are open. My cibil score is damaged due to this service.
I have paid the late fee applied by the mpokket when it was late but no response after the payment its been one year. All my loan applications are getting rejected due to this....
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Siddarth5639
Jul 9, 2024
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As I have one loan pending I am looking forward to pay back the money but the intrest where they have put on my loan is pretty high so I kindly request the team to cutt of the intrest and i would need a NOC as well.

I hope the mpokket team contacts me sooner the possible and sort the things out.
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    A
    Abhishek4418
    from Lucknow, Uttar Pradesh
    Jul 8, 2024
    Mar 13, 2025
    This thread was updated on Mar 13, 2025
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    Resolved

    Loan repayment complain

    Mera loan kaffi time sey due hai lekin mene hmesa time p bhara hai
    Ess baar mere pass dikkat hogyi mere right leg m ligament problem hai or mey bhut preshan hu sb btane k bddd bhi customer care n mere ghr p call ki hai or mujhe harras kiya gya hai or mujhe time chahiye
    Jbki mey genuine customer hu ess company ka too mere sth itna glt kyu...
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    S
    Shivangi0023
    from Lucknow, Uttar Pradesh
    Jul 6, 2024
    Jul 8, 2024
    This thread was updated on Jul 8, 2024
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    Resolved

    Not able to login in the app

    I am not able to open my mpokket app as i am not receiving otp at my registered number they are calling me and no one is solving the issue what should i do...
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    K
    Karansrwt077
    from Delhi, Delhi
    Jun 27, 2024
    Jul 1, 2024
    This thread was updated on Jul 1, 2024
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    Hello Sir/Mam I am karan Singh Rawat I took a loan from M pocket of 2000 but fir to some financial issues I got late to repay that loan but now I have paid but my credit limit got zero please resolve this issue
    +3 photos
    Jul 1, 2024
    Complaint marked as Resolved 
    I get what I want to know I am good
    View replies
    Hi Karan,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    Reply
    My registered no is [protected]
    Reply
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      A
      Akash M S
      from Bengaluru, Karnataka
      Jun 27, 2024
      Mar 13, 2025
      This thread was updated on Mar 13, 2025
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      I am interested to clear my dues

      Hi Mpokket!

      I am interested in clearing my dues. Due to mental health issues I was not able to pay the loan amounts so if you are okay I can pay the loan amount which I have taken and close my mpokket account.
      And also one more thing I don't have my old number I lost it.
      So tell me how to clear it off...

      So the total loan amount pending is 8, 000/-
      Only I can pay 8, 000/- only if you are...
      +1 photos
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      B
      Bikashmj
      Jun 26, 2024
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      I have applied in a loan. The loan amount was 2000. Mpokket app show my loan was disbursed. My loan amount was not credit in my account. Please solve this problem as soon as possible. Register mobile number -[protected]
      Register gmail id - [protected]@gmail.com
      Jun 26, 2024
      Complaint marked as Resolved 
      Contact mobile number - 7679741426 Gmail id - [email protected] Please help to resolve my problem please credit my loan amount in my bank account.
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        V
        Vamshi953
        Jun 25, 2024
        Mar 11, 2025
        This thread was updated on Mar 11, 2025
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        remove all closed loans from my cibil profile and email noc certificate

        Please remove all closed loans from my cibil profile as soon as possible because of that closed loans my cibil score is affecting so remove all closed loans and email NOC CERTIFICATE to
        my registered mail [protected]@gmail.com
        Registered mobile number
        [protected]...
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        S
        Sixhawk
        Jun 23, 2024
        Mar 11, 2025
        This thread was updated on Mar 11, 2025
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        Resolved

        Call spam and harassment

        I am receiving calls every 10-20mins to the point of harrassment for absolutely no reason at all. They all tell me to complete my profile but I do not have need for loan anymore and I have never taken any loan ever either. Please make it stop.

        I also sent multiple emails to delete my account but I got no response for deletion. Please stop calling me and delete my account and data.

        Registered email:-
        [protected]@gmail.com...
        +1 photos
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        4
        4dityarajput
        from Noida, Uttar Pradesh
        Jun 23, 2024
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        Hey mPokket, i have written tons of emails asking you to close my mpokket account as i have no need of more loans, but your support team is unable to help me, they do not even open my mail and if they open it, they just repeatedly write the same [censored] every time, i am requesting you to delete my account as soon as possible.
        Jul 3, 2024
        Complaint marked as Resolved 
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          Y
          Yugeshwar
          Jun 22, 2024
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          I have lost my registered mobile number linked with mpokket .I have upcoming EMI pending need to repay .so I need to change my number or help me login
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            T
            theshubham59
            Jun 11, 2024
            Jul 27, 2024
            This thread was updated on Jul 27, 2024
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            Resolved

            I'm complaining about the loan provider is not refunding my money

            Address: 12th Floor, Unit No. - 1204, PS, TOWER-1, SRIJAN CORPORATE PARK, EP & GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            I was paying a loan, MK19DF655AID107675, due to network problem the amount of Rs 2074.56 was deducted twice.
            I had to pay 4 loan amounts on 10th but my transaction happened 5 times, I have proof of bank statement.
            When I checked after some time the loan amount was paid but my second time amount is not refunded yet, now it's been 30 more days, tell me when will I get my refund, as it doesn't take that much time.

            If...
            +2 photos
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            1
            12leo
            from kurnool, Andhra Pradesh
            Jun 6, 2024
            Jun 17, 2024
            This thread was updated on Jun 17, 2024
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            Address: Kurnool
            Website: Mpocket app

            Transaction failed and amount debited from bank account and also mpocket loan also not receive amount
            View replies
            Hi Sir,

            Please DM us your registered number & we would certainly help you.

            Thanks & Regards,
            Team Mpokket
            Reply
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              S
              Saiyedali
              Jun 2, 2024
              Jun 4, 2024
              This thread was updated on Jun 4, 2024
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              Loan settlement

              Dear Mpokket Team,

              I hope this email finds you well. I am writing to inform you about my current financial situation and its impact on my ability to repay my loan on time.

              Unfortunately, I am facing some significant financial difficulties at the moment due to unforeseen circumstances. As a result, I am unable to make the scheduled repayment for my loan this time. I sincerely apologize for any inconvenience this...
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              D
              Deepak11006057
              from Agra, Uttar Pradesh
              Jun 1, 2024
              Jun 4, 2024
              This thread was updated on Jun 4, 2024
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              Resolved

              follow-up complaint regarding falsely accused credit by mpokket and its impact on my cibil score.

              Dear Sir/Madam,

              I hope this letter finds you well. I am writing to bring to your urgent attention a matter of significant concern that has not yet been addressed despite my previous complaint.

              On 28 & 29 May 2024, I submitted a formal complaint to the consumer court regarding an erroneous and defamatory credit report issued by mPokket. This false report has severely impacted my CIBIL score, causing undue stress...
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              Deepak11006057
              from Agra, Uttar Pradesh
              May 28, 2024
              Jun 2, 2024
              This thread was updated on Jun 2, 2024
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              Resolved

              Remove unnecessary overdue amount

              Very bad experience to MPocket Company,

              I am writing to bring to your attention an issue regarding the amount charged to my account, which I believe is incorrect and its effects on my CIBIL Score.

              Upon reviewing my recent statements, I noticed that there is an
              unexpected and unnecessary charge that has been applied to my account i sent so many reminders but no reply from the company side, after thorough...
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              A
              Ayusman Samasu
              May 16, 2024
              Jun 4, 2024
              This thread was updated on Jun 4, 2024
              Resolved
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              Resolved

              Dear support team,

              I am Ayusman Samasi, I have cleared all my dues by the end of Feb, 2024. You could help in this it will be very helpful. Please update my cibil report, It's still in active and is putting Bad Impact on cibil due to Mpocket Loan! It's just 4K and i also paid with Extra Dues.

              Please kindly update. My login no. Is [protected].
              Apr 26, 2025
              Complaint marked as Resolved 
              Thanks for Support ! My Complaint was Resolved
              View replies
              Hi Ayusman,

              Please DM us your registered number & we would certainly help you.

              Thanks & Regards,
              Team Mpokket
              Reply
              Hi Ayusman,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Thanks & Regards,
              Team Mpokket
              Reply
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                M
                Mamathabandaru
                May 10, 2024
                May 15, 2024
                This thread was updated on May 15, 2024
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                Resolved

                Didnt get response

                It has been 10 days still I didn’t get a link to pay the money not even a call i got from mpokket. If we don’t have money mpokket agent will call repeatedly and uses abused words. When we are trying to reach the agent didn’t get response...
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                R
                Rahul Mandyal
                May 9, 2024
                May 19, 2024
                This thread was updated on May 19, 2024
                Resolved
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                Resolved

                I want to change my primary device to my new current device. My registered number is [protected] and I am getting no response from email. I created my account on Redmi note 8 and now I'm using redmi note 11 pro plus 5G. Please help me change my primary device as soon as possible.
                Jun 4, 2024
                Complaint marked as Resolved 
                View replies
                Hi Rahul,

                Please DM us your registered number & we would certainly help you.

                Thanks & Regards,
                Team Mpokket
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
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                  M
                  Mousumi singh
                  May 8, 2024
                  Mar 13, 2025
                  This thread was updated on Mar 13, 2025
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                  Settlement of loan

                  Hello I am anamika, I was a regular user of mpokket app and used to clear all my debts on tim but last year due to some reasons I couldn't complete my few debts of around ruppees 2-3k and even paid the date extension fee seperately but due to family emergency condition I am not able to pay the debt amount for the time being and now the mpokket app people are calling me and constantly threatening me, also they e-mailed me the legal notice....
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  mPokket
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  mPokket

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