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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1274
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1235
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mPokket reviews & complaints page 6

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K
Kannanvinitha
from Erode, Tamil Nadu
Apr 5, 2024
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Address: Erode

I closed all loans but cibil report not clear so I want NOC letter so please resolve my problem
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    A
    Archith kumar katari
    Apr 5, 2024
    Mar 13, 2025
    This thread was updated on Mar 13, 2025
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    Request to unlock my profile

    Respected Sir/Madam
    Respectfully, I beg to state that, I am Archith kumar katari, My Aadhar No:[protected] Pan No:Lqgpk1223c And My DOB:9th oct 2001 My Mobile No:[protected] And My Email Id:[protected]@gmail.com .I want to say you that now i am facing the problem, Problem is my mpocket profile is locked and now i can't pick a loan from mpocket, But i have already paid the loan on time . i have no mistake so please sir accept my request...
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    Pshoe
    Apr 5, 2024
    Jun 24, 2024
    This thread was updated on Jun 24, 2024
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    I took loan from mpokket and was not able to repay on time, they have levied heavy penalty named late fee . Previously I have took about 4lacs loan from mpokket and repaid on time each and every time . Is this how mpokket treats it's old and valued customer? For 9500 rupees they are asking me to pay 20000 .
    Hi Sir,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
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      N
      Niraj4567
      Apr 1, 2024
      Mar 13, 2025
      This thread was updated on Mar 13, 2025
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      Resolved

      False loan against me by mpokket

      Hello Team

      This complaint against Mpokket app.
      This company is making me fool as the two recent transactions (loans) have not been done by me in Mpokket. (Attached screenshot) 20k and 1k but they are asking me for repayment on daily basis and harassing me.
      I had a conversation with one of the Mpokket employees. (Subhajit).
      And he informed me that the three devices below were totally logged to used my mpokket...
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      R
      random2@
      Apr 1, 2024
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      I took a loan of 13500 from mpokket some months back. Due to some financial trouble I was not able to pay back the loan. Now the due amount has increased to 28000, more than double the amount I took. Due to this I am simply unable to clear the loan. Please waive off all my penalties so that I can clear my loan
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        R
        Random1@
        Mar 31, 2024
        Apr 2, 2024
        This thread was updated on Apr 2, 2024
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        Resolved

        High penalty rate

        I took a loan of 13.5k from mpokket. Due to some financial trouble Ibwas not able to repay it for 3 months. Now when i checked the app the repayment amount has risen to about 28k. This is more than double the amount taken. How to waive off the penalty....
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        K
        Kaki Tharun
        Mar 31, 2024
        Apr 2, 2024
        This thread was updated on Apr 2, 2024
        Resolved
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        Resolved

        "Unsatisfactory Resolution of Loan and late fee waiver

        Website: mpokket

        In this complaint, I, K. Tarun, a student borrower, wish to address my troubling experience with mPokket regarding loan repayment. Despite my attempts to engage with their customer service for assistance, promises made regarding resolving late charges and arranging a manageable repayment plan have not been fulfilled. As a result, the burden of these late charges is severely affecting my ability to focus on my studies. I urgently seek resolution...
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        Dreamcatcher20
        from Hyderabad, Telangana
        Mar 29, 2024
        Apr 5, 2024
        This thread was updated on Apr 5, 2024
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        Resolved

        Address: Kolkata

        As I have paid my all mpokket loans, but in credit report it was showing as active ...please check and issue a noc certificate
        May 7, 2024
        Complaint marked as Resolved 
        Verified Support
        Apr 02, 2024
        mPokket Customer Care's response
        Hi Krishna,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

        Regards,
        Team mPokket.
        Verified Support
        Apr 05, 2024
        mPokket Customer Care's response
        Hi Krishna,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
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          D
          dricha328
          from Guwahati, Assam
          Mar 28, 2024
          Mar 31, 2024
          This thread was updated on Mar 31, 2024
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          Resolved

          Loan waiver request

          I'm a student going through a financial crisis from last year. I took multiple loans from the app and I cleared all my dues on last august but one loan id is still showing active on my cibil report please help me...
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          Upasna786
          from Jammu, Jammu and Kashmir
          Mar 27, 2024
          Mar 31, 2024
          This thread was updated on Mar 31, 2024
          Resolved
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          Resolved

          Unblock my mpokket account

          Address: Mpokket loan app

          I have paid all my previous loans but now my account is blocked my name is Upasna Devi and my number is [protected] and email id is [protected]@gmail.com please unblock my mpokket account...
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          S
          Sudheer B
          Mar 27, 2024
          May 1, 2024
          This thread was updated on May 1, 2024
          Resolved
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          Resolved

          Mpokket Repayment issue

          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
          Website: www.mpokket.in

          I have taken 14000 loans on Mpokket, but I lost my registered number and now I recovered that number but,

          Now total outstanding amount showing 32000, how can I pay that much amount,
          so, I'm requesting you to remove overdue charges and ill clear my payment immediately.

          please help me, I have already sent a mail to [protected]@mpokket.om, but no response getting from their end....
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          Y
          Yamuna Moorthy
          from Coimbatore, Tamil Nadu
          Mar 26, 2024
          Mar 27, 2024
          This thread was updated on Mar 27, 2024
          Resolved
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          Resolved

          Address: Coimbatore

          I have paid and close my account in m pokket it's more than 45 days ...but still cibil report not updated my a mpokket still pending in cibil report
          Apr 27, 2024
          Complaint marked as Resolved 
          Mar 26, 2024
          Updated by Yamuna Moorthy
          Still my problem not solved ...more than 45 days already completed
          Mar 26, 2024
          Updated by Yamuna Moorthy
          Still problem not solved
          Mar 26, 2024
          Updated by Yamuna Moorthy
          Problem not solved still more than 45 days
          Verified Support
          Mar 27, 2024
          mPokket Customer Care's response
          Hi Yamuna,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

          Regards,
          Team mPokket.
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            Y
            Yaseenkumar
            from Srinagar, Jammu and Kashmir
            Mar 25, 2024
            Mar 27, 2024
            This thread was updated on Mar 27, 2024
            Resolved
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            Resolved

            Address: online app from store (MPOKKET)

            It is mPokket Financial Services application present in google play store inside this i don't have account and still it shows me loan when i go through to check my credit score. in that it shows me loan pending from this app from long ago while i have not account on this app till now.it will continuously effect my credit availability in future so please let me know the solutions for this as soon as possible to get rid of this in future. i m providing screenshot also here and please reach to me if any more information needed .([protected])
            +1 photos
            Apr 28, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 27, 2024
            mPokket Customer Care's response
            Hi Yaseen,

            Our team has spoken to you & we believe your concern has been addressed.

            Regards,
            Team mPokket.
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              A
              Abhishek V S
              Mar 24, 2024
              Mar 28, 2024
              This thread was updated on Mar 28, 2024
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              Resolved

              MPokket - No Objection Certificate and Loan account closing letter

              Address: Nelamangala, Bengaluru

              Respected Sir / Madam,

              This is Abhishek V S, the customer of mPokket. I had taken personal loan from mPokket and I have paid it successfully. As I'm going for Educational Loan in the Bank. So, I request you grant me the No Objection Certificate and Loan account closing letter to showcase the documents in the bank to get my Loan Approved.

              Documents attached: 1) Transaction ID 2) Tax Invoice

              Thanking...
              +4 photos
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              S
              Shaik Sabeer
              Mar 23, 2024
              Mar 28, 2024
              This thread was updated on Mar 28, 2024
              Resolved
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              Resolved

              Hello,
              This is Shaik Sabeer I have paid all the loans in the mpokket. But it shows in active status in the apps. Kindly request to provide the NOC certificate and update the cibil score as soon as possible. My mobile number is [protected].
              Apr 29, 2024
              Complaint marked as Resolved 
              Mar 23, 2024
              Updated by Shaik Sabeer
              I want NOC and cibil score needs to be update.
              Verified Support
              Mar 28, 2024
              mPokket Customer Care's response
              Hi Sabeer,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Thanks & regards,
              Team mPokket
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                D
                Mar 22, 2024
                Mar 27, 2024
                This thread was updated on Mar 27, 2024
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                Resolved

                I took five loans from mpokket and 3 loans were disbursed but 2 loans of 500 and 2000 was not disbursed in my account, I mailed the mpokket support mail but didn't get any reply, i repayed the amount of 3 loans which were disbursed but they still calling for the payment of 2 loans which were not disbursed and now it's kinda mental torcher for me...pls resolve my issue
                Apr 5, 2024
                Complaint marked as Resolved 
                It was resolved!
                Verified Support
                Mar 27, 2024
                mPokket Customer Care's response
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  H
                  from Bengaluru, Karnataka
                  Mar 21, 2024
                  Apr 24, 2024
                  This thread was updated on Apr 24, 2024
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                  I need closure noc of cleared my loans

                  Address: No 42 5th cross vasantha vallbha nagar

                  Name Harish Gowda B R
                  Number [protected]...
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                  Sonu ahir yadav
                  from Bharatpur, Rajasthan
                  Mar 20, 2024
                  Mar 22, 2024
                  This thread was updated on Mar 22, 2024
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                  Mere all loan paid h noc cirtificate provide krwa please
                  +7 photos
                  Apr 22, 2024
                  Complaint marked as Resolved 
                  Mar 20, 2024
                  Updated by Sonu ahir yadav
                  Noc cirtificate available krna h mere ko
                  Verified Support
                  Mar 22, 2024
                  mPokket Customer Care's response
                  Hi Sonu,

                  During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, we have shared the No Due Certificate on your registered email id.

                  Regards,
                  Team mPokket.
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                    G
                    Gautam01___
                    Mar 19, 2024
                    Mar 22, 2024
                    This thread was updated on Mar 22, 2024
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                    Resolved

                    Sir my loan has been not disbursed yet even your activities says your loan amount has been disbursed so pls solve this issue as soon as possible
                    Apr 22, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 22, 2024
                    mPokket Customer Care's response
                    Hi Aryan,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Regards,
                    Team mPokket.
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                      V
                      Vikiq
                      Mar 19, 2024
                      Mar 27, 2024
                      This thread was updated on Mar 27, 2024
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                      Loan no experian

                      I have paid all my loans.. There are few loans of 2021 which I paid in 2021 still showing on my profile what are u doing Mpokket
                      Seriously.. Clear this issue ASAP...
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