Submit a Complaint
Claimed

mPokket Complaints & Reviews

mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1274
Resolved
1235
Unresolved
39
Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Loans
mPokket

mPokket reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aniket Singh25
from Lucknow, Uttar Pradesh
Nov 12, 2024
Nov 16, 2024
This thread was updated on Nov 16, 2024
Resolved
Report
Copy
Resolved

Recovery issue and high interest

Address: P-305 Alaknanda apartment gomtinagar vistar Lucknow u.p

I want to repay but I am not able to because of high interest....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
NS Vlogs
from Delhi, Delhi
Oct 28, 2024
Nov 7, 2024
This thread was updated on Nov 7, 2024
Resolved
Report
Copy
Resolved

Repayment stuck

Address: SECTOR135

Please check and call me back ...[protected]...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
W
Werrer Viky
Oct 12, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Report
Copy

Loans are paid, but still active on my cibil

Hi,
I cleared all my loans long back ago. But It showing active in my Cibil Report.
I have all the screenshot proof and Paid proof as well.

My Mpokket Ref No: REF3001240
Registered Phone Number: [protected]

Kindly Resolve this issue, Because I have not getting any loans. Kindly Reply or call me back Or I will lodge a complaint to police....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinaykavati
Sep 20, 2024
Sep 20, 2024
This thread was updated on Sep 20, 2024
Resolved
Report
Copy
Resolved

My amount paid

Please give me noc certificate...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
B
BIMAL KUMAR ROUT
Sep 17, 2024
Sep 24, 2024
This thread was updated on Sep 24, 2024
Resolved
Report
Copy
Resolved

Server down and not login to my account

Address: Ratapat

My m poket app server down and not see the account section and also don't login to my phone..I try from the morning......
Helpful
Found this helpful?
2 Comments
Report
Copy
J
JeniasBorogaon
Sep 5, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Resolved
Report
Copy
Resolved

request for issuance of noc after loan repayment

Dear Customer Support Team,

I am writing to request the issuance of the No Objection Certificate (NOC) for the loan I have fully repaid on 16th December 2022.

Loan Details:

Loan ID: MKC512634BID43497645
Registered Mobile Number: [protected]
Date of Final Repayment:[protected]
Despite clearing all dues on time and fulfilling my loan obligations, I have not yet received the NOC,...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aniket Singh25
from Lucknow, Uttar Pradesh
Sep 1, 2024
Mar 5, 2025
This thread was updated on Mar 5, 2025
Resolved
Report
Copy
Resolved

Not taking any action on my issue

I have raised a issue of High penalty till now it is not solved
Please provide me resolution for same
[protected].
Too many calls I am getting....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aniket Singh25
from Lucknow, Uttar Pradesh
Aug 31, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Resolved
Report
Copy
Resolved

Waive off penalty charge as promised by you. I have email from mpokket as proof

I need a waive off from mpokket for my dues as mpokket promised me earlier.
I want repay my amount.
Please help me - [protected]
Please WhatsApp before calling.
Aniket singh...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeshp22
from mumbai, Maharashtra
Aug 30, 2024
Apr 14, 2025
This thread was updated on Apr 14, 2025
Resolved
Report
Copy
Resolved

Loan reference REF2868974 paid loan not reflecting

Address: PS Srijan Corporate Park, Unit 1204, Sector V, Kolkata – 7000912.

Date: 26/08/24
Amount : 500.85/-
Reference:[protected]
Transaction status: SUCCESS
Amount: 1007.01
Reference:[protected]
Status: FAILED
Amount: 1119.79
Reference:[protected]
Status: SUCCESS
Amount: 1570.50
Reference:[protected]
Status: FAILED
Description: HI i have made 4 different transactions to clear the loan on 26th August 2024 however,...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pallab6818
Aug 22, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Resolved
Report
Copy
Resolved

CIBIL score Effected

Respected Sir,
I Pallab Ghosh Mpokket ID [protected].
I have already paid all Mpokket Dues on 15th July with Interest but still not updated as my CIBIL SCORE showing due/unpaid of Mpokket Loan.kindly update my account as soon as possible and help me to grow up my CIBIL SCORE.
Your early action in this regard will be highly appreciated.
Thank you....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Arjun Basavaraju
Aug 14, 2024
Aug 14, 2024
This thread was updated on Aug 14, 2024
Resolved
Report
Copy
Resolved

Issue No due certificate

I've cleared all my dues last month. And I've requested you to issue my no due certificate as soon as possible.. but till now I didn't receive any response from mpokket. Kindly do the needful.
Arjun B
[protected]...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
K
Krishna Priyan 1415
from Mysore, Karnataka
Aug 12, 2024
Mar 11, 2025
This thread was updated on Mar 11, 2025
Resolved
Report
Copy
Resolved

No response on deletion of the mPokket account permanently

Address: 18, Ground Floor, Trinity Circle, Prestige Tristar 37, Halasuru, Yellappa Chetty Layout, Bengaluru, Karnataka 560042

So, as you all know mpokket is a loan app and i opened the account at some emergency but now i want to clear my cibil because of my current educational purposes and i want a noc as i have no due remaining in the app. I have been persistently sending mail to [protected]@mpokket.com like more than 10 times and i have not received any support from them regarding the deletion instead they keep on calling me to borrow some money and ask me to take...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shailesh bornare
from Pune, Maharashtra
Aug 8, 2024
Report
Copy

Last two days i am sending continue email for your support but till time my issue is resolved my loan amount not received in my bank account and my credit limit also minus and application also shows payment is progress, but two days already completed. so I request to check and update. Loan ID :- MKE4A1665AID[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Z
    Zubair Ahmad khan
    Aug 3, 2024
    Aug 3, 2024
    This thread was updated on Aug 3, 2024
    Resolved
    Report
    Copy
    Resolved

    Ndc not issued in my favour

    Address: Ps srijan corporate park unit 1204 Gp block sector v kolkatta 70091

    Zubair ahmad khan
    Khanpora goihard wandevalgam
    Dear mpokket i have cleared ur all dues...and im unable to get my mdc from u ...i have mailed u 2-3 times but with no response... Please look into this matter...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    P
    Pratiksfm Bharati
    from Hyderabad, Telangana
    Aug 2, 2024
    Mar 11, 2025
    This thread was updated on Mar 11, 2025
    Resolved
    Report
    Copy
    Resolved

    regarding fee and penalty

    Address: bangalroe

    Dear Team,

    I have sent a complaint to there nodal officer but they dont have any nodal officer, its always an automated email which comes in .
    My issue is : they have charged me huge penalty amount i am asking them to remove the penalty charges so that i can make the payment and close this account.
    But no one is supporting from the end, for 120 days their penalty has gone from 15 k to 24 k .
    i am trying...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    V
    vikky321
    from Rishikesh, Uttarakhand
    Jul 31, 2024
    Jul 31, 2024
    This thread was updated on Jul 31, 2024
    Resolved
    Report
    Copy
    Resolved

    Not Providing overall NOC

    Address: Kailash Gate, Rishikesh

    I require an overall NOC for Mr. Vikas Chauhan, that is me, that he has no dues left with mPokket till date. I mailed then twice but they are ignoring my mail. It has been 3-4 days since I have mailed them. I need that overall NOC for my joining purposes.
    Please look into the matter....
    Helpful
    3 other people found this review helpful
    3 found this helpful
    Write a comment
    Report
    Copy
    S
    Suku123
    from Pasighat, Arunachal Pradesh
    Jul 28, 2024
    Jul 28, 2024
    This thread was updated on Jul 28, 2024
    Resolved
    Report
    Copy
    Resolved

    My profile is locked please unlock my account.

    Address: Mpokket support

    Dear sir My name is SUKHENDU DEBBARMA my mpokket account is locked please unlock my profile account....
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    R
    Rohan Xetri
    Jul 27, 2024
    Jul 27, 2024
    This thread was updated on Jul 27, 2024
    Resolved
    Report
    Copy
    Resolved

    Problem regarding bank account

    Hi sir/madam my new account has been approved but I'm not able to borrow as it shows the bank account already exists.

    It may be due to my previous bank account has not been deleted or my bank account isn't removed yet from your side for the previous account.

    I request you to please recheck the system and do something so I can borrow fluently.

    Thank you....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    G
    gani453
    Jul 21, 2024
    Mar 13, 2025
    This thread was updated on Mar 13, 2025
    Resolved
    Report
    Copy
    Resolved

    Bad behaviour from mpokket agents

    Address: kolkata,west bengal

    I was taken 8900.due to unemployment i unable to pay my loans on time. now there are asking 17250.i contacted so many times regarding late fee but i didn't get proper response from mpokket customer support. recently one of the agent called to me he behaves very rudely.
    this is my register mobile number :[protected]
    Email id ; [protected]@gmail.com...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    K
    Kalyani F
    from Pune, Maharashtra
    Jul 15, 2024
    Mar 13, 2025
    This thread was updated on Mar 13, 2025
    Report
    Copy

    Unable to register new device

    Hello Team,
    I have my new phone now and the previous device was damaged due to an accident. I have downloaded the application however now when I am making or withdrawing the payments it's stating I need to install the application in the old device to proceed.
    Can you please get this looked into on priority as it is delaying my payments and other activities?
    Your assistance on this will be much appreciated.
    The...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Recent comments

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    mPokket
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    mPokket

    Related businesses

    GIC Housing Finance
    1
    (215)
    ZestMoney
    3.1
    (1637)
    FedBank Financial Services
    4.2
    (64)