mPokket Complaints & Reviews

This is Avishek Roy, I have a loan from your company on number [protected], I have taken that loan for one of my friend on my name to help him, however he betrayed me and he is out of contact and he did not paid any money to me to repay the loan, now as the documents are on my name I know I have clear the amount, but I have lost my job and I am jobless for last 2years, today the agency people are calling up and threatening me to repay the loan if not done by today they will share the documents and details with my neighbour's, I have requested them for some time but they are not ready to listen, so I am requesting you to please give me atleast 2-3 months of time so that I can arrange money and repay the entire loan amount, please help me on this and stop the matter from agency.

Respected Sir / Madam,
Iam VINOTH KUMAR R, I have been using the Mpokket in [protected] this number. Now I need to change the mobile number to [protected]. Kindly do the needful as soon as possible.

With regards,
Vinoth Kumar R...

I took loan of 14000 and now they are asking to pay 17000 as I couldn;t pay on time. need waiver on the loan and I will repay whatever I bought.

email id - mariya.[protected]@gmail.com

Hii there, i am kaushlendra singh customer of your m pocket app
registered number - [protected]
email - kaushlendra.[protected]@gmail.com
referal no - REF17801323


sir i am here to complain that my loan no -MKE2B71652BID[protected] has a repayment schedule of rupees 955 on 4 may 2024 and i have made that payment from my debit card to your app i also got confirmation email of payment but your app is showing...

I have been taken 17000, but now it is showing 40k rupees, my situation is very bad, my father got hospitalized, can you please give the waiver. I have recieved calls from mpokket they are using . Can you please reduce the amount I will pay it on the spot please give me waiver amount of 100%

Dear support team,
I am Hemant singh kanyal I have cleared all my dues by the end of June, 2022 if you could help in this it will be very helpful. Take this action very seriously and provide me NOC as fast as possible and reply or give any response at least after emailing me NOC. My reason for NOC is for the purpose o[censored]pdate my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

Regards
Hemant singh kanyal

I have already paid the loan but it is not removed from my Cibil Score

Hi, I have taken a loan from Mpokket and there was a delay in payment but some how I'm trying to arrange the money and paying the loan amount but the executives from Mpokket doesn't know anything and they will follow the script to talk nothing else. I have a already informed several times that I'm facing some medical emergency in the family and I will arrange the money on 5 May 2024 but they are not listening and now finally, Mpokket team...

It's been 45 days i have cleared all my dues on mpocket, still credit report shows your loan is active and overdue . Because of mpocket my cibil has got affected severally, after paying all the dues with hefty fine, still we have to bear all these stuffs. Now I can't even get a new loan due to bad cibil.
As you said it will be updated within 45 days, so am writing this for you for not updating my report. do issue the NOC or send the updated reports to the respected bureau.

This my 5-6th complaint against mpokket

Why you are not able to slove ... .. When loan is overdue you charge hefty fees ... Now bcoz of you (mpokket )my credit score
Is falling.. You must be responsible for this


(((( I have cleared my all dues on[protected]

(My score went from 630 to 580 )
After 1 month of clearing all dues 🤯🤯

Sooo now are you guys going to give me compensation...!

I am Vibhanshu Pant and this is regarding loan settlement and closure.
I am a student and I didn't get any of the pocket money from my family. Also my family is facing a financial crisis.
I want to close the Mppoket loans. Hence I humbly request you to please remove the penalty amount and share me the link for making the final payment of the principle amount and provide me NOC for that.

I have been taken 17000, but now it is showing 40k rupees, my situation is very bad, my father got hospitalized, can you please give the waiver. I have recieved calls from mpokket they are using abused language. Can you please reduce the amount I will pay it.

Please contact me and send a email...

Hi i have took loan of one year back due to my health issue i was on bed rest and out of work and recently joined in job so i said to the people also multiple times and i have submitted the documents also and even though calling and harrasing me like will visit to the location even am lifting the call and giving the proper answer also and jus now from chennai mpokkt customer care girl spoke very rudely that will visit to the location what u want to do u do i will make home visit so that means she threatening and spoiling my entity in my home location is that fare even i said her i will pay next this month i have not received the salary i said clearly also she is using such bad words the name of the girl in chennai ananya, see a person right the complaint and responding ober the calls means its shows that the person will pay right if the support people behaves wrongly what it means even multiple times also after saying again again she is calling and spoiling my name

This is sumanth i have taken loan from mpokket in my college days but i not paid at that time due to covid so that i completely forgot about my payment and they increased interest as much as they can i took 10, 000 now they are telling to pay 36000 but i cant pay that much i want waiver from my penalities so that i can clear my pending dues immediately please look into it and bring me out from this problem.

I took loan from mpocket I am unable to login into the app because I lost my phone with my mpocket registered mobile number so I want change my registered mobile number login into the app and pay my loan tried to contact mpocket by call and email but there is no response at all please help me with this issue.

Hi I took loan from mpokket in carona, due to my financial and family issues I'm unable to pay at that time. Recently I contacted mpokket regarding loan repayment but they didn't reduce penalty for me it is difficult to pay penalty.

Account Name : Mamatha Bandaru
Reg. Mail : [protected]@gmail.com
Reg.No : [protected]
Present contact no/ whatsaap :[protected]

Hy actually I want to clear my loan but my id was blocked because of my mistake can you please help to repay loan I don't able to get was account to repay loan

Sir my registered number is [protected] which is changed from my old number [protected], account holder name = Prashant singh parihar, sir I am continue trying to contact mpokket team but they are not replying, As I paid my all loans and overdue before 2months on 15/02/2024 and asking to provide me NOC certificate in my email id aur in my WhatsApp number [protected], sir please issue me NOC letter and also please do close my open loan account in my civil report there is still my loan account is opened from last two months .

Sir my name is srajal bagri having mobile no. +[protected] I have tried contacting mppoket many times but get no proper reply and totally harrassment is all I have got my net amount is 7200 rs only and they are asking to pay 20k rs which I cannot bear I, I am a student and don't have any source of income currently I want to clear the amounts pp hence I request you to please resolve it asap and remove the penalty amount so I can make the paywmnt

I have contacted the mPokett support team through email to request them to deactivate my account, they asked me the reason for deactivating my account, when i replied to them stating the reasons, they are still sending the same email asking again for the reason, i got this email many times and they are not even replying to my actual emails, they are just copy pasting the same thing, why do you have a support team if you can't provide any support to your customer?