Submit a Complaint
Claimed

Muthoot Complaints & Reviews

muthoot.com
1
Updated: Jun 1, 2024
Complaints 525
Resolved
67
Unresolved
458
So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Loans
Muthoot

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Muthoot reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
priyathomas
from Mumbai, Maharashtra
Dec 20, 2013
Resolved
Report
Copy
Resolved

COMPLAINT AGAINST MUTHOOT VEHICLE AND ASSET FINANCE LTD

Address: Palakkad, Kerala

COMPLAINT AGAINST MUTHOOT VEHICLE AND ASSET FINANCE LTD The incident is as follows. 1. A car loan was taken by my wife Jessy Mathews 2. The company Muthoot Vehicle and Asset Finance Ltd collected signed blank cheques before disbursing the loan. 3. The installments were remitted in cash only in their office at Palakkad, near Municipal Bus Stand and never by cheque. 4. The company attached salary of the guarantor for defaulted payment...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ASHOKKUMAR JHA
from Pune, Maharashtra
Dec 12, 2013
Resolved
Report
Copy
Resolved

AUCTIONED OF GOLD WITHOUT ANY INTIMATION

Address: Pune, Maharashtra

Dear Sir, We have taken a gold loan from Muthut finance . Today i visited muthut finance for realizing of my gold, but they are replying that the same gold had auctioned, from which i am totaly unaware. Sir this fraud has done by them in planed way where we are totally not informed. You are requested pls look in to on your forum & help to provide my gold and punish such fraud institution who is making unethical practice in Market....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shree0
from Pune, Maharashtra
Dec 4, 2013
Resolved
Report
Copy
Resolved

Auction gold without our knowledge

Address: Thane, Maharashtra

I have taken gold loan from Muthoot Fincorp, I was regular with my interest, but sudden serious illness of my father -in law and death, i was not able to pay interest, but my husband was in regular touch with the branch manager, we have given them our 3 contact details . we have to move to our native place due to death of my father in law. We have written a letter, encloseing the Death cert and requesting them to allot some time, so that...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arumugam.M
from Tirunelveli, Tamil Nadu
Oct 28, 2013
Nov 27, 2022
This thread was updated on Nov 27, 2022
Resolved
Report
Copy
Resolved

Relieving letter and Settlement

Address: Tirunelveli, Tamil Nadu

Am Arumugam.M ( MCSL 100958 ) I reliving my job in last month am not received my job reliving order and settlement amount still now. Kindly request my job reliving letter in Block and White, and my September month salary and settlement amount....
Helpful
Found this helpful?
3 Comments
Report
Copy
M
manjit8723
from Bengaluru, Karnataka
Oct 22, 2013
Resolved
Report
Copy
Resolved

CANDIDATES ALL EDUCATION ORIGINAL CERTIFICATES TAKING

Address: Belgaum, Karnataka

Dear sir My self Manjunath S P from Belgaum district I wanted to know about Muthoot Finance Ltd. is taking all original Education Certificates ( up to graduation, high school, PUC.) at the time of Joining and three years bond also took. So if they are selecting candidates on the base of Graduation then only that certificate has to be taken but why they are taking remaining certificates (original PUC & High school also )from the selected...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
vaibhavjain42002
from Gurgaon, Haryana
Oct 16, 2013
Resolved
Report
Copy
Resolved

non received of bonds

Address: New Delhi, Delhi

Dear Sir, This is to inform you that I had made two payments of rs 2 lakhs and rs 1 lakhs vide cheque no 100235 and 100236 both dated 2nd March 2013 in favour of Muthoot Finance Ltd drawn on OBC, Sadar Bazr, delhi favouring. These cheques have already been debited to my savings account on 5th march and 16th march 2013 respectively as per the certificate received from the above OBC. The payment is collected by Shri Dhirender Pratap Singh,...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sbak
from Mumbai, Maharashtra
Oct 1, 2013
Resolved
Report
Copy
Resolved

fraud company muthoot fincorp at kamothe branch

Address: Mumbai City, Maharashtra

Muthoot fincorp is made to rob customer's jewellery directly and indirectly we are trying to get our gold back but they told me that you go and complaint any in india you will not get the gold this is our business(muthoot fincorp business) why the RBI IS given the permission to muthoot fincorp to grab the customer's gold, please would requested to suggestme how do i get my gold back from muthoog fincorp and also tell me that how...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rahul56
from Mumbai, Maharashtra
Sep 19, 2013
Resolved
Report
Copy
Resolved

Original degree certi ,settlement, pf amount & experience letter not received//12767//rahul patel//account assistant

Address: Surat, Gujarat

Dear sir,
As above subjected matter as on date I am not received any conformation from muthoot side. I leave job on 15th January 2013 than I already send it reminder by overnight courier pod no [protected]. Even though contact with Mr.Rahul in Hr executive but still not given any reply. This is my second remainder to you 9 month is passed pls reply me otherwise I taken it action in RBI & media. pls celery this is my last &...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Khushboo Khare
from Shahjahanpur, Uttar Pradesh
Sep 14, 2013
Report
Copy

not informing to the customer for an additional increase in EMI

Address: Lucknow, Uttar Pradesh

I took a gold loan from MUTHOOT GOLD FINANCE COMPANY PATRAKARPURAM GOMTI NAGAR, LUCKNOW. They increase an EMI of Gold Loan without informing us . This is a blunder mistake by Muthoot and it is not tolerable also . Whoever is concerned authority of this Co. Muthoot pls. see this matter seriously as this type of thing increase tension to the customer.at least they should inform the customer that about an increase in EMI at least once. Kindly...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sijoudayan
Sep 8, 2013
Report
Copy

very poor service in goa[margao]

Address: Kollam, Kerala

sir i am a business man iam start work in goa there some finance tight and i go to muthoot in madgoa to gold finance my home kerala they say without goa id card no give money.my gold is 30gram i want 20000rupees ihave passport,pancard,id card,adhar card. why are they doing like this,iam alredy take money in gujarath get gold there no problems so please do somthing...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Khem Bhatia
from Delhi, Delhi
Sep 8, 2013
Report
Copy

increase in interest rate

Address: Kanpur, Uttar Pradesh

I Silky Bhatia have 2 running accounts with your company (Account no. MRL 916 and MFL 711), I am paying the interest on time still you have been increasing the interest rate every month, I went to pay the interest this time and your staff informed that the interest rate again has been increased and I have to pay accordingly.
You have been increasing the rate without informing us and also charging the higher rate our pre intimation....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sumesh.P
from Bengaluru, Karnataka
Jul 10, 2013
Resolved
Report
Copy
Resolved

NON RECEIVED COURIER

Address: Kerala

have a courier from "MUTHOOT CAPITAL SERVICES LTD" Mysore office to Calicut office (kerala) on 05.07.2013 under POD NO[protected] but till not received .Expecting positive action form your side ASAP.
my mail id is

sumesh.[protected]@muthootcap.com


RGDS,

Sumesh.
Calicut
Kerala...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
tanvi
from Ahmedabad, Gujarat
Jun 27, 2013
Report
Copy

Bank Claim that receiver and sender must be same religion

Address: North 24 Parganas, West Bengal

Hello,

I have send money through western union in muthootfinance bank from Malaysia. I have send money to my friend Savitri Kumari Saroj in india. I have pin number and id proof to withdraw money but they are telling my friend savitri its not possible because sender and receiver must be muslim then only its possible.

Please sort out this problem as soon as possible. For money withdrawal religion is not a criteria....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sumanvikramraj
from Hyderabad, Telangana
Jun 22, 2013
Resolved
Report
Copy
Resolved

counterfeit/ fake notes issued by muthoot bank

Address: Central Delhi, Delhi

On June 21st i went to muthoot finance connaught place , new Delhi branch to remove money transfer sent to me from my husband in Canada. The cashier handed over 49,044 rs after receiving cash i went to deposit the same in icici cp ,new Delhi branch. Where while depositing the cashier in icici bank told me 1 of the note is counterfeit serial no. 9CD957923 and i will not be getting it back instead he will issue me a note for the counterfeit...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
shah_nidhi
from Godhra, Gujarat
Jun 14, 2013
Report
Copy

Secured Debenture regarding

Address: Vadodara, Gujarat

i complained that i am going at branch for gold loan pledge and there i see one interest chart board in the office then i ask for one office employee and he convey the scheme,then i see also RBI License for NBFC company which Muthoot Fincorp is regarding Muthoot fincorp havn't any right to carry cash for Investment purpose then i ask to BM but they don't have any answer so kindly check that company doing Money Laundering to all...
+1 photos
Helpful
Found this helpful?
3 Comments
Report
Copy
A
arunsidh
from Thiruvananthapuram, Kerala
May 22, 2013
Resolved
Report
Copy
Resolved

Fixed Deposit Cheating

Address: Thiruvananthapuram, Kerala

This muthoot fincorp (papachan group) are really great cheaters.Any fixed deposit from any nationalized or private banks can be with drawn at any time even if its is put for a period of one year more.One of my friend had put an FD Rs 3 lacks in muthoot fincorp kazhakootam,trivandrum branch in the month of February and he was in a position to close the same on may,now they have shown there real face ,they are not allowing him to cancel the...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Ambardar
from Delhi, Delhi
Jan 22, 2013
Resolved
Report
Copy
Resolved

Original Receipt with Company and then no reminder for Interest amount since beginning

Address: South Delhi, Delhi

Hello Sir/ Mam,

This e-mail has been sent to Muthoot Finance Ltd.

This is in reference with the Loan against Gold ( PL No- 39053) for Rs 44,300,taken from Muthoot Finance Ltd- Shop No 101, First Floor,78 Guru Amardas Bhawan, Nehru Place, New Delhi -110019 on (24.Jan.12). I must say that i am very dissatisfied and shocked to see the kind of Services and practice they are following............

Although...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
truthonlywins05
Dec 27, 2012
Resolved
Report
Copy
Resolved

Leading Forgery Company - Agency

Address: Kanchipuram, Tamil Nadu

Hi All,

I am writing this based on my experiences with Muthoot finance branch in Anupuram - Kalpakkam.
Fraud company - MUTHOOT FINANCE LIMITED
Ss Cmplx Opp Anupuram Township Gate
Sadras Mn Rd Neikuppi Vengambakkam Po
Kalapakkam, TAMIL NADU 603109
+[protected]

These are my findings and wanted to others know and make aware of their fraud. This company not at all following rules...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeshgupta29
from Noida, Uttar Pradesh
Dec 12, 2012
Report
Copy

Muthoot Finance employees behavior with Customer

Address: Faridabad, Haryana

Hi team,

I am having a gold loan with faridabad-nehru ground b-373, nehru ground, near general post office branch.
Depositing interest/Principal is really a hectic task here. Everytime I go there, it takes more then 1 hour for me to
deposit interest/Principal. Sometimes power is missing, sometimes employees are missing from there seat. There is no
queue management while providing receipts/Collecting...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mishra Aarti
from Bengaluru, Karnataka
Dec 11, 2012
Resolved
Report
Copy
Resolved

Harrasment

Address: Ajmer, Rajasthan

I Joined Muthoot Finance Ltd on 19.10.2009 at Beawar, & then transferred to Ajmer- Bajrang Circle on 31.12.2011. My Manager ( Retired Bank Employee Age : 65 Years ) Mentally & Physically harassed me. & when i made a complaint against him, my seniors at Jaipur-RO suggested me to provide them a written complaint against him, when i did this, they asked me to resign. When I went to my Regional Office at Jaipur & asked them the...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

FedBank Financial Services
4.2
(64)
Fintrade Financial Services
1
(14)
Canopus Total Services Private Limited / Canopus Fincorp
1
(45)