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Muthoot Complaints & Reviews

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Updated: Jun 1, 2024
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So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝
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A
Anishgeorge777
from Calicut, Kerala
Dec 3, 2012
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Excess interest charged in Gold loan

Address: Ernakulam, Kerala

I have availed 02 gold loans from Muthoot Finance Ltd wide loan no 2095 & 2097 worth Rs 278500/- & 57000/- respectively on an interest rate of 24% which is much higher. Even though the gold have been pledged; they charge me highest of their interest. Now when i approached them to release the same, they are asking me to pay interest @ 33% inclusive of penal and other charges. Also they threatened me stating that the gold will be send...
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J
jaisrimanikandan
from Coimbatore, Tamil Nadu
Sep 29, 2012
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false information and no customer service

Address: Coimbatore, Tamil Nadu

Sir,
I am(Jaya) are the regular customer of muthoot finance past 6 yrs.Today(28.09.2012)I gone to pledge my jewel in your ramanathapuram 2nd branch in coimbatore . my customer id is 562. The persons who seated there said your jewel is not in quality to pledge. But the jewel which i have taken there is a 916 hallmarked jewel and it has been pledged in the same branch before four months and taken back.then i have checked my jewel in...
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N
neetubala
from Delhi, Delhi
Feb 15, 2012
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Misplaced of Gents Diamond Ring

Address: West Delhi, Delhi

Dear Sir,

I Neetu Bala has taken gold loan from Muthoot Finance Ltd Janakpuri B-1 branch in 2008. It was going good and i was paying my intrest every time according to due date. In the mean while i was doing some part payment and was releasing my part gold . On 23 Nov 2012 i went to branch to pay the intrest and do some part payment and release my gold. When all the documentation was being done .. suddenly i saw that my husbands...
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J
jsunku
from Gurgaon, Haryana
Jan 6, 2012
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Late Response ( delay in work)

Address: Khammam, Andhra Pradesh

My Name is Jagan Babu sunku, residing at kothagudem khammam district, A.P. My father, Rajaiah. Sunku taken the gold loan at Muthoot Finance, Kothagudem branch, Khammam District Andhra Pradesh. Recently my father was expired. At the time of taking gold loan, my father has given the nominee name as my mother name.

when we approached the muthoot finance, Kothagudem branch, branch manager asked the death certificate. we have submitted...
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D
dpsraja
from Chennai, Tamil Nadu
Jan 2, 2012
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10c Claim not yet settled

Address: Virudhunagar, Tamil Nadu

Dear Sir,

I has been worked in Muthoot finance Ltd for the past 6 1/2years(01.09.2003 to 10.02.2010). So far they have not settle my Employee Pension 10c after repeated reminder. They are saying unwanted reasons then & there.

My Pf Ac.No: KR/15840/1116.

Kindly advise me in this regard...
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D
d.singh123
from Bareilly, Uttar Pradesh
Dec 11, 2011
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Muthoot Finance Ltd. - A company with POOR HR PRACTICES and LEAST EMPLOYEE SATISFACTION.

Working with Muthoot Finance was a forgettable part of my life. It is a company with least employee satisfaction. Ask any of its employees, and they can tell you a number of bad things about it. They will tell you that they have done much for the company, but there is no one to put value of that. They feel like they are sitting at any laale ki dukaan.

- The company is making profit comparable to many nationalized banks(even...
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prathibnair
from Pune, Maharashtra
Nov 25, 2011
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Fraud way of interest calculation

Address: Palakkad, Kerala

Hello All,

This is in order to wake you up against the fraudulent practice of calculating interest in Muthoot Gold Loan.

Here is my unpleasant experience. I had borrowed money from Muthoot finance under their gold loan scheme. The amount I had taken was Rs: 30000/-. After two months my wife went to pay a partial amount of Rs: 12000 and asked them to return back some of the gold we kept. They returned back gold...
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Sanjay Dewal
from Kolkata, West Bengal
Nov 8, 2011
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damage jewelry & rood behavior

Address: North East Delhi, Delhi

jewelry design is damage and lose the 150mg weight & branch reason is checking gold & many mails for muthoot no action no response.
My account no. XPL-2657
Shivom Dewal
branch address is First floor, A-31/17-C, Main road, Maujpur, Delhi-110053, Ph. [protected]/23..
sanjay dewal
m: [protected]....
+1 photos
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V
vina.kps
from Chennai, Tamil Nadu
Nov 1, 2011
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Cheating

Address: Chennai, Tamil Nadu

I have gold loan transaction with Muthoot Fincorp Limited for four years. I pledge Earrings few months back, i dont know if i never pay 12 months interest they are automatically send auction. The branch members never intimate through letter or mob. without my knowledge and information they are auction my earrings. Very Very cheating and fraud fellows....
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M
mankr_2781
from Gurgaon, Haryana
Sep 28, 2011
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gold loan close

Address: East Delhi, Delhi

Dear Sir/Madam,
I had taken loan against my gold from muthoot finance Pandav nagar Branch.My loan acc. no is EPL116 & 117 and total amount taken is Rs.26200/-
This branch has lost my gold. When I went for close my loan before some time then branch manager said that they will pay Rs.1840 per gram. I told them that my gold has lost by your mistake, so please return my gold or refund as current market rate. But they are not...
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D
devapraveen
Aug 8, 2011
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Irritating customers

Address: Chennai, Tamil Nadu

We went for the first time for gold loan and they did not guide us properly. For ID proof alone we went 4 times which irritated us. After giving all relevant documents they asked us to come after 2 hours for getting cash. And after 2 hours no proper response and still we waited 1 hour for getting the cash. No seriousness among the staff even the government bank will not be like this....
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S
Sekhar222
from Bhubaneshwar, Odisha
May 8, 2011
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I got offer letter form 09.01.2011 but still not confirm me the joining date

Address: Odisha

Hello sir
I got a offer latter from Muthoot finance Ltd since 09.01.2011 but still they didn't conform me the date of joining.I also contacted the HR manager of Kolkata Region,he told me that they will call me. If i didn't got a call from them then what i will do ?
Please suggest me & help me in this problem.


thanks...
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4
4sakthi
Apr 22, 2011
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unqualified staff

Address: Salem, Tamil Nadu

muthoot gold loan companies is very cheap company. and employees are unqualified its like a illiterate people (branch manager). they didn't know customer value. i got gold loan from this company in sankagiri branch tamil nadu RS 6 lakhs. and i ask about my gold loan detail she suddenly angry with me and they did n't give proper response. this persons are how to safe my gold. she do malpractices of my gold then only she angry i...
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J
JOBY GEORGE
from Delhi, Delhi
Feb 21, 2011
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Disconnect caller tune

Address: Delhi

Dear Sir,

I am facing a problem on my Airtel No. [protected], I want to disconnect caller tune from this number. Please disconnect the caller tune / hello tune from this number.
I hope you will see the complaint & give the positive feed back....
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P
prabas
from Pune, Maharashtra
Jan 6, 2011
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no proper feedback by the manager of that pvt ltd

Address: Bangalore, Karnataka

Hi this E. JAGADISH ,#108/5, 15th main, J.C. nagar, kuruburhalii, mahalakshim layout, Bangalore.

I her by to inform u that one of the branch manager of Muthoot Finace , Basaveshwaranagar.

As i am Jagadish customer of this branch for past one and half year and i have hosted my gold ornaments for more than FOUR lakhs and i here to say that on 3/01/2011. was going to host some gold but he refused to host the gold...
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I
ichandan11
Nov 19, 2010
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Hidden Interest Rate & No loss settlement

I took gold loan from Muthoot. When I got confirmation receipt there is mentioned other high interest rate after one year as compound. That was mentioned no where before signing the papar and even they didn't tell.
What about the lost case of gold deposited in his locker - nothing mentioned and no settelemnt.

Muthoot is making people fool in the market. So I will request from people dont go for this private gold...
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M
MUTHOOT
from Gurgaon, Haryana
Aug 4, 2010
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YOUR LANDLINE IS DEAD

Address: Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,
Our Landline Phone No:[protected] has been dead since last 05 days, I have also resister the complaint regarding this to telephone office in Noida Sec-19 but no one has come to attend the problem and still phone is in the same condition,
So please solve my prablem.



Regards
MUTHOOT FINCORP LTD.
K 23,first floor,Sector-18,
Noida.
PH [protected]
U.P.-201301...
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E
eworldmlm
from Ambala, Haryana
Aug 3, 2010
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NO PRIVACY

Address: Fatehabad, Haryana

SIR I AM THE CLIENT OF MUTHOOT FINANCE IN BRANCH OF FATEHABAD.


BANK EMPLOYEE DISCLOSE MY PRIVACY TO OTHER PEOPLE REGARDING GOLD LOAN.


BANK MEAN PRIVACY.BUT I AM MENTALLY DISTRUB.Please take action and give me solution.otherwise i want to close my account from muthoot finance (BRANCH FATEHABAD)


THANX...
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S
SUNIL KUMAR
from Gurgaon, Haryana
Mar 12, 2010
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PAN CARD NOT RECIEVED

SIR/MADAM

MY NAME : SUNIL KUMAR
ACKNOWLEDGMENT NUMBER : [protected]
BILL NO. [protected]
ADDRESS : SUNIL KUMAR S/O SHRI CHANDER PAL
VILL.- NEW BHUPANI
POST OFFICE : BHUSKOLA
OLD FARIDABAD - 121002
PLS. SEND ME MY PAN CARD MY ADDRESS I NEED PAN CARD
THANKYOU...
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SUNIL KUMAR
from Gurgaon, Haryana
Mar 10, 2010
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PAN CARD NOT RECIEVED

SIR,
MY NAME SUNIL KUMAR
ACKNOWLEDGMENT NO. [protected]
PAN CARD NO SHOWING IN NET : BNGPK1324P
AND SHOWING IN DESPETCH IN COURIES 3 MARCH 2010 BUT MY ADDRESS IS NOT RECIVED IN THIS TIME SO PLEASE SEND THE MY PAN CARD IN THIS ADDRESS :
SUNIL KUMAR S/O SHRI CHANDER PAL
VILL. NEW BUPANI
POST OFFICE. BUSHKOLA
OLD FARIDABAD - 121002

THANKYOU...
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