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Muthoot Complaints & Reviews

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Updated: Jun 1, 2024
Complaints 525
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So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝
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Muthoot reviews & complaints page 24

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N
Nagaraju Uppar
from Bengaluru, Karnataka
May 12, 2015
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Recived excess interest on Gold Loan

Address: Bellary, Karnataka

Dear Grievance cell As above mentioned, I have availed Gold against pledged gold Neck less at your Ballary Branch, in this regard, I have paid an interest for the one month duration of of interest. Furher also I have remitted partial Interest and obtained receipt also.Consequently walked in to your branch after 6 month to pay the interest the executive said interest shall be calculated on the rate of 30% per month bases and total...
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Megha Sadaphule
Apr 20, 2015
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Interest waiver

Address: Pune, Maharashtra

Hi, My husband Satish uttam Sadafule had taken the Gold loanfrom the Muthoot Finance Daund branch Dist. –Pune . The Loan account number is29468 and 29497 . My husband was bedriddenfor eight months due to heart attack. My husband passed away 6 months back and Iwas left behind in a bad financial condition, I have to look after my two Kids and I am unemployed . I had requested theDaund branch to waive off the interest amount so that I can...
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Dadaman
from Mumbai, Maharashtra
Apr 13, 2015
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Gold loan

Address: Pune, Maharashtra

Hi, My name is Dadasaheb Ukale and my account number at Muthoot Fincorp is F8397. Being a regular customer of your organization, I was attached with your company for a long time. This is the first and last time I got a very bad experience from your outlet that is Yerwada, Pune based. I had borrowed around just Rs. 16, 000 this time against my gold, but after several days later I came around a deadly road accident with head injury, which...
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A
attry
from Salem, Tamil Nadu
Apr 12, 2015
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my gold auction pls stop

dear sir /madam my gold deposit in your bank at ballabagarh branch .i cant give give intrest with any cause so pls give me some more time for realease my gold i will pay your bank loan ammount in one month pls give me some more time my registered no is [protected] and call back on [protected].my gold auction 15, 04, 2015.pls stop auction pls....
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K
krishan jeet singh
from Gurgaon, Haryana
Apr 7, 2015
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FRAUD AND CHEATING

Address: New Delhi, Delhi

Dear sir i am krishan jeet singh i get a gold LOAN NO-1231-KRISHAN JEET SINGH 02/12/2013 LOAN AMOUNT-42000/ in delhi branch my last payment date in 5 jan 2015 but in your system record no any payment on this date i have last payment receipt. without any information my gold Auction in wrong. address sent my notice -when i get gold loan then i provide address & id prof but your staff sent in wrong address i have no any notice received...
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shivanu sahdev
from Gurgaon, Haryana
Mar 30, 2015
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GOLD LOAN AUCTION WITHOUT ANY INFORMATION & BEFORE 365 days.

Address: New Delhi, Delhi

5th time online complaint in 2 days but no action till date & time Please Please get this attend on urgent basis. Hi I am Your existing customer from Delhi Dilshad Colony Branch.My loan A/C no is -F16151 I am really got very upset with attitude of the BRANCH TEAM and who feels customer should come to the fishing and after that they are supreme and twist the arm...I would like to share that firstI had mortgaged my gold and...
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A
austinrichards
Feb 18, 2015
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western union recieving amount deducted in large scale

Address: Mysore, Karnataka

Me and my friend have sent money (2000$ each) to India (same Taluk)through western union from same Sender location at same time and date. We have already paid service charge (extra 25$) at sender location. At India, my friend money was received at Manipuram Gold and my money was received at Muthoot Finance branch of same Taluk. Amazingly, my money received with deduction of Rs.1500(about 25$) but my friend money received with deduction of...
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kishoretatineni
Jan 10, 2015
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Need to release gold

Address: Hyderabad, Andhra Pradesh

My brother has kept gold in muthoot. and he went to singapore. He has given authorization and muthoot credit slip. Unfortunately i lost credit slip but i have authorization letter. Kindly suggest how to get my gold out. Mob: [protected]...
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anil6435
from New Delhi, Delhi
Jan 10, 2015
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EPF

Address: Karnal, Haryana

Dear Sir I worked with Muthoot Finance from 26/07/2010 to 05/05/2014. When i join the Muthoot Group My Salary is Rs: 10000/ per month and EPF amount deducted from my side was Rs 720 per month and the same was diposited by the company ( 220 + 500 = 720 ). Every employee who worked with the group get increment every year but i get only two increment in my 3 year 10 month job. Company does not provide salary slip to me as i requested many time...
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D
deavashish
from Kolhapur, Maharashtra
Nov 18, 2014
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rude and undisciplined behavior of branch and staff

I went to Muthoot finance branch of Dodamarg taluka in sindhudurg ( sindhudurga) district of Maharashtra. For asking about my gold pledge loan but you staff was so rude to talk and not even answering my question properly. And no office open on time and feel they are not serious about their work and there are running this branch jut for the sake of running they don’t care about any one. I think Muthoot must personally look into this branch...
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S
sukanyabandi
from Bengaluru, Karnataka
Nov 10, 2014
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Muthoot finace Fraud guys

Address: Bangalore, Karnataka

I lost all my gold because of these guys. they said time is over so we did auction. i came back with full depression. they gave only half of the amount when i took loan but did't returned back remaining amount after auction. fraud guys never deposit ur gold with these guys it is better to go for out side people....
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sharm43
from Bengaluru, Karnataka
Nov 7, 2014
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NON PAYING PF BALANCE

Respected Sir, For your kind information it is humbly to state that i have not received my PF balance . I submitted it in the first week of July.I have registered customer grievance.My registration no :KRKCH/E/2014/00511.I told my Regional office HR department but he did not give me any right information.So, i want to know how can i know either they deposited or not as i am in need of money.I shall remain grateful to you if look into...
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sagar parekh
from Surat, Gujarat
Sep 29, 2014
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Not giving certificate and full n final settelment amount

Address: Vadodara, Gujarat

Hello sir i was worked in MUTHOOT FINANCE LTD I left job from MUTHOOT FINANCE LTD in May 2014 and that was almost 4 month completed still they hold below item 1 My Academic Certificate Original 2 NOC letter 3 My PF n My Outstanding Amount Inspite of so many reminder they are not providing my above things.kindly do needful on urjent basis .they are harassing intentionally i will give you the number of corporate office for your...
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surendra prasad roy
from Jammu, Jammu and Kashmir
Sep 4, 2014
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mis-behaved by security guard at sant nagar branch,burari, delhi-110084

Address: New Delhi, Delhi

My name is Surendra prasad roy residing sant nagar, delhi had gone to muthoot finanace on 30th Aug' 2014 alongwith my grand son one and half year old to deposit the interest of loan taken 3.50 lakh since Jan'2013. The door was closed and security guards were inside .one guard inside and at the door told me to fill up visitor register. I filled up all coloum in the visiter register. After filling up visitor register, he didnot allow me to...
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A
Anil-aim
Jul 29, 2014
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Received fake notes twice from Muthoot finance - 500/100

Address: Thane, Maharashtra

I think Muthoot finance is involved in forged notes scam. As this is my 2nd situation where I received fake note from Muthoot finance. Initially I received 500 Rs fake note when I went to deposit my entire loan amount into HDFC Bank, bank officials didn't gave me my note back in the return I had to bear the loss. Now again I got 1000 Rs note fake which Muthoot manager is denying from taking this back as usual. They don't have any machines...
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Phaneendra Varma
from Hyderabad, Telangana
Jul 28, 2014
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lost my amount

Address: Krishna, Andhra Pradesh

I take gold loan of rupees 1, 15, 000 after three days I took them back by paying 115397 re's when I pay ed the amount cashier said 1000 getting less I asked him to count once more he again said i[censored] forget some where in another accounts and asked then I gave 1000 re's note : there is no counting machine and after completion 1 her I realized that and went to moothut finance and asked him he said to manager count the amount I pay ed then he...
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S
SARTHAK9
from Mumbai, Maharashtra
May 14, 2014
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Pre Mature...

Address: Surendranagar, Gujarat

Dear Sir, I am Sarthak Desai from Surendranagar-Gujarat I have invested Rs. 50000 in your Organization at Surendranagar Branch ( Gujarat ) but unfortunately I went for Pre Mature my Investment on 28th April but at that time they says that Pre Mature is not possible and I am taking 75% Loan with 2% interest. And at the same time I am agree for Loan with Highest interest charge because at that time they says that I am getting my loan...
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D
dev786
from Bhopal, Madhya Pradesh
Apr 4, 2014
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Taken extra interest & Not given clearing receipt

Address: Bhopal, Madhya Pradesh

Respected Sir / Madam
My name is Devesh Gupta I have taken some loan from your muthoot finance LTD Br code (0608) Bhopal TT Nagar
I have given the complete amount check and its clear at 31/3/2014 But they have taken interest upto 3/4/2014 I have an sms of bank Kindly refund my 3 days interest one more thing is that I have lost my old receipt when I have taken loan but they given me a format to print on 100 rupees stamp paper...
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nrsr
from Guntur, Andhra Pradesh
Mar 21, 2014
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Return Back Of my Downpayment Money towards REjected my application.

Address: Guntur, Andhra Pradesh

Iam apllied two wheeler loan, they are approve and pay the down payment amount 16187 on 15.03.2014 after that rejected my application. And till today they didn't give my money back, iam asking about that Muthoot Fincorp Officials told that wait 10 days. why iam waiting 10 days given to me my money back immediately otherwise pay with interest of my money ....
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Bhoopesh Kumar
from Ernakulam, Kerala
Dec 21, 2013
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VEHICLE LOAN

Address: Thrissur, Kerala

myself bhoopesh kumar has taken a vehicle loan ( no: 1022997) from Muthoot capital services for my two wheeler Hero Honda passion plus no: KL 08 AT 8231 at November 2010 at that time i'm working in morocco so they promised me to collect the installments directly from my home but they never come to collect in actual dates, now i need to finish the loan amount but they need penalty for the repayment faults this fault was made by the...
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