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My Flower Tree Complaints & Reviews

www.myflowertree.com
1
Updated: May 14, 2024
Complaints 1118
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39
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Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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19
refund not processed upon order cancellation
6
My Flower Tree order-827484 not delivered
4
Bad quality, no customer support, delivered 28hrs late.

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my order number 502069 differ from the actual image shown on website

My Flower Tree reviews & complaints page 46

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K
Kojo123
Feb 17, 2020
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order 634281 not delivered

I have ordered a chocolate bouquet on 14th february but it is not delivered yet.
I am following up with my flower tree support team but there is no reply from their end.
Tried calling them 1000 times but nobody answers
I have all email evidences which i have shared with them & there is just an auto reply from their end
This company is fraud they don’t have any delivery person neither any call center they have...
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PrasannaH
Feb 17, 2020
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fraud company fraud promise

Address: East Patel Nagar, Patel Nagar, New Delhi, Delhi 110008
Website: www.myflowertree.com

Hi all
Horror story 1:
I booked flowers and chocolates and teddy with late night delivery option. But to my surprise the delivery guy came at 8pm and i told him that delivery time is after 11pm but any way i took the delivery and i got one more surprise i got only flower and rest of the things are missing and the delivery guy called his contact and he talked to me and promised me to delivery in same day. To my horror even after...
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Kaladd
Feb 16, 2020
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order no. 635566 dated 14th february 2020

I ordered product from it on 14/02/2020 for home address around 1 pm. After ordering around 7 i called, msgs, mailed several times but no response from there team and product not delivered even till this time and date today.. No response or any conversation from their side
The.. Product is of no use as occasion not served and after that it's no use. They also charged occasion fee other than delivery fee

It's very highly...
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R
Rajneesh78
Feb 16, 2020
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order not delivered. order no. 624520

I ordered a gift to my friend on feb 12, 2020 order no. 624520 which was supposed to deliver on feb 14, 2020 at midnight for which they have charged extra from me. After taking online payment they are not responding to e-mails, messgaes, chats, calls etc. Without making any attempt to deliver the product they have rescheduled it to deliver on feb 15, 2020 by giving a single message they have rescheduled my order and now without giving any...
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coolniks87
Feb 16, 2020
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regarding order on 14/02/2020 order Id 636723

Address: Jaipur, Rajasthan, 302004

I ordered one combo from it on 14/02/2020. On office address around 1 pm. After ordering around six i called, msgs, mailed around 50 times no response from there team and product not delivered even after 7 hrs.in morning they mailed just your order will be delivered today.. No response or any conversation from their side
The whole combo delivered in office now office is closed for 2 days sat sun.. Product of no use as occasion not...
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N
Nida95
Feb 15, 2020
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my order 626055

Address: Flat no 402 star apartment lalbagh lucknow, Lucknow, Uttar Pradesh, 226001

My order no is 626055 i ordered a combo of cake n flower bouquet to give surprise to my husband as its his birthday on 15 feb 2020 i oreder it on 14 feb 2020 after placing order i was continously calling them but no response i want them to deliver at day time but no call no mails i complaint it every fb insta emails but they have no concern they r just saying we r forwarding ur mail they r fraud now the birthday is over now i dont want any...
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Ashish Verghese
Feb 15, 2020
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pathetic services and worst customer care

Address: Mysore, Karnataka, 570019

Customer id: 636604
My anniversary was on 14th feb. I ordered the half kg heart shaped cake on 14th morning for same day delivery to surprise my wife.. Nobody called on the recipient's phone no. But at night got the auto msg that delivery was attempted but couldn't not connect and it will be re attempted on 15th. 15th delivery boy brought 1kg came and delivered at home. Some time later delivery boy called on my wife's no and asked...
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RajatDivyank
Feb 15, 2020
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package not delivered

Address: Ranchi, Jharkhand
Website: myflowertree.com

Respected sir,
On 14/02/2020 i ordered (Order number: 637946) a dairy milk bouquet for same day delivery (Quantity:1) from the website named myflowertree.com worth rs. 599 to be delivered in patia, bhubaneswar. For which i paid using my sbi debit card online. My order hasn't been delivered till now. The customer service numbers displayed on the website are of no use and on one other number ([protected]) the customer care executive...
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soumyasingh06
from Chennai, Tamil Nadu
Feb 15, 2020
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cake and one customised gift

Address: Flat -114, Galaxy Trillium, Balagere Road, Varthur, Bangalore, Karnataka, 560087

I ordered one cake and customised gift costing rupees 1818. It was supposed to be delivered yesterday but that did not happen. I have been keep on trying to numbers that was available on site also searched customer care number none responded. Dropped mail tried chatting on their chat window no answer. The cake never got deliverd rather after 3 to 4 hours of me trying to reach out to them i got one autogenerated message we tried attempting...
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A
Anoop kr dubey
Feb 15, 2020
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regarding my order no 617588

Address: New Delhi, Delhi, 110008

I have ordered 2 products by paying rs 2108/ on dated 8/02/2020 for delivery on 14/02/2020. Order is in the name of parul pandey and address is 535/192-b aliganj sec-b, near radhey lal sweets, kapoorthala, lucknow, up pin -226024 and status on tracking above order is showing delivered but yet it is undelivered. It is totally a fraud site. No one is picking the call on customer care number....
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A
Asheesh Shekhawat
Feb 15, 2020
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product was not delivered after taking payment

My wife ordered from https://www.myflowertree.com/
Order no. 636971
Order date: 14th feb 2020

Same day delivery was promised by the website with a charge of rs. 99
Still not delivered. I want refund for the same.
Request to de-list the website as it collects payment and customer care no. Is not functional. No support received anywhere. Fraud people.

This is fraud company, they reschedule...
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Naik akash
Feb 15, 2020
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didn't deliver the product and not responding to the call

Address: A303, Shraddha Heritage, Pimple Saudagar,, Pimple saudagar, Near Govind garden, Pune, Maharashtra, 411057

I ordered cake and flowers but they diwdeliver yet, also they are not receiving calls, feels like it's a fraud company.
Its tracking mechanism is also not right, i selected slot berween 11-12 still it was showing it attempted to deliver at 5 pm and nobody is receiving it.
I paid 250 extra for delivery and now i am knowing that it is fraut.
Please take my complaint seriously and resolve it.
This company is fraud...
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A
Apeksha Srivastava
Feb 14, 2020
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not delivered the order

Address: Ghaziabad, Uttar Pradesh, 201002

I ordered bouquet with some chocolates today i. E. 14 feb 2020 at 9 am and did the online payment as cod wasn’t available. It showed that it will get deliver between 9 am to 9 pm. I started checking the order status nothing was showing and no one even responded on the given no. I called more than 20 times but nothing happened. I specially ordered this for my husband but these guys took money and then cheated. I messaged them emailed them...
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Diksha Monga
from Delhi, Delhi
Feb 14, 2020
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refund of prepaid order they didn't delivered

Address: New Delhi, Delhi, 110029

I have order for valentine's product of 3955rs plus they charged me 49rs. Express delivery charge also charged me 240 rs occasion surplus. Total 4233rs.
They were supposed to deliver order till 2100hrs i tried to reach them 100 times or more on phone no.[protected].. Customer care pick calls and disconnect after i ask about order which i placed. And most times no. Is not reachable even it doesn't connect from no. We have posted...
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AkshayKumarSaxena003
Feb 14, 2020
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order not delivered and payment not returned

Address: New Delhi, Delhi

Order number 629922 which wad to be delivered on 14th feb between 6am to 9 pm, did not get delivered. I also payed a surplus charge for delivery on this day.
They received my call once and straightaway told me that refund can not be done even if my order can not be delivered today and cut the phone immediately. I tried reaching out to them again but there was no response on the customer care and they are simply not contactable through...
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kunjan janu
Feb 14, 2020
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flower delivery

Inhave ordered bunch of flowers on 13th february 2020. For delivery on 14th feb 2020. No contact has been given to the customer after the payment. No proper assistance has been given by the flowertree even though i have raised a complaint regarding the order and even regardind the refund. Payment has been done.
The order id number is 628786
Kindly take action against this as soon as possible. They are just stealing people...
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Neha Kajaria
Feb 14, 2020
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need a refund since there is no delivery

I made an order for the delivery of the flower. However, there is no response on the email. Their numbers which are given on the website are fraud since nobody responded. The email support are useless without giving any response to the customer. They have taken money from me and from last 8 hours it is just showing as preparation process. The are not receiving the calls nor replying on the email. They have just taken the money and then blocked...
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B
Bala7249
Feb 16, 2020
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delivery delay

Address: Pondicherry, Pondicherry, Puducherry, 605013
Website: mayflowertree.com

Am ordered birthday cake in flowertree website and For this order payment also done from my card same has been debited from my account, two days later received one mail from flower tree i.e order delivered on 15th Jan 20 but till now order not received they are cheating customers.

I request this forum please help me to resolve this issue further create awareness to public about this online e shop.

Order no-628556...
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Neha Kajaria
Feb 14, 2020
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fraud company-flower tree

Hi team,

I made an order for the delivery of the flower. However, there is no response on the email. Their numbers which are given on the website are fraud since nobody responded. The email support are useless without giving any response to the customer. They have taken money from me and from last 5 hours t is just showing as preparation process. The are not receiving the calls nor replying on the email. They have just taken...
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padmini sankuru
Feb 14, 2020
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cake delivery

Address: Hyderabad, Hyderabad, Andhra Pradesh, 500032

I have ordered cake on 13th feb for midnight delivery and still the cake hasn't been delivered till today 14th feb. No contact has been given to the customer after the payment. No proper assistance has been given by the flowertree even though i have raised a complaint regarding the order and even regardind the refund. Payment has been done.
The order id number is 628268.
Kindly take action against this as soon as possible. They...
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