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My Flower Tree Complaints & Reviews

www.myflowertree.com
1
Updated: May 14, 2024
Complaints 1118
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39
Unresolved
1079
Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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19
refund not processed upon order cancellation
6
My Flower Tree order-827484 not delivered
4
Bad quality, no customer support, delivered 28hrs late.

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my order number 502069 differ from the actual image shown on website

My Flower Tree reviews & complaints page 48

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A
ArvindK14
Aug 16, 2019
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no delivery of rakhi on 15th august

Order No: 546400/546425, placed on 14th August but still no delivery made. Customer Care doesn't get connected. No one response to chat!!

There is no way you can request a refund or initiate a cancellation request on the website/customer care. So, its more of a gambling website rather than a shopping website!!

All in all, once a order is placed you're screwed....
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Sravanisravs
from Guntur, Andhra Pradesh
Aug 15, 2019
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rakhi.I ordered for a rakhi

3 days ago i was ordered for a rakhi (350 rs). The delivery date was given as 14 th august but still we didn't get anything from them... Today is the when we used to celebrate rakhi... But iam unable to send rakhi to my brother because of myflowertree.com. Its just given fake promises to the customers.. We are totally disappointed... If they are not ready to send my rakhi then they want to refund money to the customers who are dissappointed...
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deepti patra
from Noida, Uttar Pradesh
Aug 15, 2019
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order not delivered and no response from the company

Address: Upper Ground Floor, 147 B Block Amar Colony, New Delhi, Delhi, 110024

Order no:
544487

I placed an order of 1995 rs on 14th aug 2019 paid additional 350 rs for express delivery.
The amount got debited immediately post payments
The site mentioned the delivery slot was 11:30- 12:30 pm on 14th aug 2019

My package has still not been received.

Plus, there is no response on the no cell no shared in the web.

Extremely disappointed with...
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A
ajanma
from Pune, Maharashtra
Aug 15, 2019
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product misleading and fraudulent s

Address: Moti Nagar, New Delhi, Delhi

I have ordered rakhi thali of rs 1200 and paid extra 350 for early delivery which is suppose to be delivered on 14 august 2019 midnight but still product hasn't delivered and on top of that there customer care number are wrong their online executive chats are just scam they are not replying at all. They running a scam and charging high amount from us and not delivering anything. They should be thrown out of market....
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P
Pallabi Sutar
from Hyderabad, Telangana
Aug 15, 2019
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my order was never delivered

Address: Cool 401, sai Mitra meadows,1st a cross,kaggadaspura,CV Raman Nagar,Bangalore,560093, QTR no BC1/76,barauni refinery township,begusarai,bihwr, 560093

Worst website ever. Absolute cheaters.
On 14th of august 2019, i had paid for and ordered a same day delivery for my brother on the occasion of rakhi. The order never arrived, though they had updated the status as delivered.
Their customer care number was defunct and their chat was another nightmare.
I want my money back or am shutting this place down for good.

My order number is 543063...
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N
nehavyas
from Mumbai, Maharashtra
Aug 15, 2019
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order (rakhi) not delivered

Address: Pune, Maharashtra, 411045

I ordered rakhi of rs400 from site myflowertree.com which was supposed to be delivered on 14/08/2019.
Before placing the order i got a call for them which assured me delivery. Now its 15/08/19 and no is picking call or answering messages. They only accept payments online. Kindly help and shut this site off. I also want refund. Kindly do not place any order from it....
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Shubhra Rai
from Mumbai, Maharashtra
Aug 14, 2019
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product not delivered and no response

Order no. 539313
Ordered for same day delivery still the product is not delivered and they have updated as the product is delivered. Customer care is completely non responsive either on mail, chat or messages. Call is always in queue and on chats they reply a one liner and then stop replying. There is no other way you can contact them or escalate it to higher authorities other than going to consumer court. They do not even refund the...
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Shwetato
from Mumbai, Maharashtra
Aug 12, 2019
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order not delivered and no response from customer care

My order no 533224 which is a Rakhi for my brother was to be delivered on 10 Aug 2019 and today it is 12 August 2019 and my order has not been delivered yet..just one day is left for Rakhi and I m afraid these people don't spoil my festival ..what if my Rakhi is not delivered by 15 Aug..plzz get my order delivered by tomorrow.. highly disappointed....
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M
mukesh241091
from Delhi, Delhi
Jul 20, 2019
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frauding customers by providing sugar cakes in the name of sugar free

Address: New Delhi, Delhi, 110034

I used this to order a sugar free cake. They charged extra money for making it sugar free. After consuming the cake, i felt that the cake had sugar in it. Contacted them and they told me that cream is not sugar free. Nothing of this sort is mentioned on their website. This is a serious and dangerous thing they are doing because serving sugar to diabetic patients by cheating is as bad as it can get....
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Rachana Popat
from Mumbai, Maharashtra
Jul 10, 2019
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amount in mft wallet

Address: New Delhi, Delhi

I placed an order. With extremely terrible support staff and poor chat quality, cancelled my order immediately within a minute because of their unprofesssional services and untimely delivery. Even after this, they would not refund the amount to me. I h have immediate emails of order cancellation but they have sent the amount to my myflowrr tree wallet which i do not wish to ever use again. It is a complete waste of my money...
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S
SumitDhole
from Chennai, Tamil Nadu
Jun 20, 2019
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my flower tree fraud website my flower tree.. please do not use their services

Address: Vettivangeni, 600041

I had ordered a cake and on the occasion of friend bday and it is still not delivered.
No customer care response, call is in a queue since last 3 days.
They are cheaters and now i have realized that they only have fake website and earning money via just taking orders and not delivering at all.
My order number was 515140.There is no response on emails.....
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A
Aishwarya Nath
from Mumbai, Maharashtra
Jun 16, 2019
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wrong order delivered, no response

I had ordered a photo cake which was worth 2000. They have delivered a very basic chocolate cake with a few gems on top which is worth maximum of 300 rs. They are not responding. They never informed me about this change. This is extremely unprofessional and I want my money back. That have ruined a special occasion. If they can't do what they promise, they should stop doing it. Useless I competent fools...
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M
Manju Rajendiran
from Bengaluru, Karnataka
Jun 7, 2019
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worst ever product I have received - refusing refund

Address: Bangalore, Karnataka, 560076

The worst ever experience I ever had. The actual order and reship both are waste. They are not ready to provide my money back though I have attached all Photo proof.

They do not really care to satisfy the customer or provide solution for the issue.I couldn't believe that I spent Rs. 999 on this crap.

They packed a jade plant in a small square gift box.

When I contacted them for broken plant They...
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C
Chetna pankhaniya
from Bundi, Rajasthan
May 29, 2019
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cheap cake delivered in place of my costly cake. fraudulent.

This is i do third time complain, till not any reply

Order id # 502393

I had ordered heart shaped red valve cake for my mother to be delivered on mothers day 12 th may 2019, in rajkot gujrat. I had ordered heart shaped red velvet cake of 1244 rs. But they delivered us cheap chocolate cake in place of our costly cake. I have attached both photos of ordered cake and received cake. The company is fraudulent. Please...
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Chetna pankhaniya
from Bundi, Rajasthan
May 26, 2019
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cheating, bakwas service.

Order id # 502393

I had ordered heart shaped red valvet cake for my mother to be delivered on mothers' day 12 th may 2019, in rajkot gujrat. I had chosen heart shaped red valvet cake of 1244 rs. But they delivered us cheap choklate cake in place of our costly cake. The company is fraudlent.
From chetna. From banasthali near jaipur rajsthan. Distt tonk....
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S
Sunaina Sisodiya
from Delhi, Delhi
May 16, 2019
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fraud website my flower tree.. please do not use their services

Please please do not buy anything from this site.. They are fraud website.. There is no customer support. The toll free number always say you are in queue and never connect you to any agent my flower tree is fraud. I lost my money and i am very frustrated that how smartly they are stealing our money and still making other people fool.. This website should be banned.. I ordered flowers for my mother and it never reached her.. When i tried...
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S
shwetu18
May 14, 2019
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fake website

Address: Amravati, Maharashtra, 444606

I had ordered a cake and flowers on the occasion of mothers day and it is still not delivered.
No customer care response, call is in a queue since last 2 days.
They are cheaters and now i have realized that they only have fake website and earning money via just taking orders and not delivering at all.
My order number was 496006 which is still in preparation....
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S
SahaRinku
from Kolkata, West Bengal
May 14, 2019
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quality of the product is very poor

Really very disappointed with the service.. The products look good in there pictures only.. But in reality it is totally different than that.
I have ordered “lucky charm for mom”.
The product which i have received not at all similar with the product mentioned at there website for which i have paid more.
Neither they responded to the call or the chat. I want refund for this....
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I
immortalbee
from New Delhi, Delhi
May 14, 2019
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flowers delivered late and torn

Address: MyFlowerTree.com, +91-11 4595 1000, New Delhi, Delhi

Ordered 2 mother’s day flowers from myflowertree. They updated delivery date from 12th may to 13th may without intimation despite me paying for special delivery charge (Rs.50 per order). Their customer care number was switched off, and all social media handles went silent. On 13th evening, 24 hours late, my mother received a drooping bouquet. My mother in law's flowers were worse (Order no 501467). The ’ma’ in the case design was replaced...
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Saurabhshukla86
from Mumbai, Maharashtra
May 13, 2019
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mother's day cake not delivered

Address: 492001

Have ordered a delivery (Delivery no: 500920) via my flower tree for mother day on may 12, 2019. Today its may 13th, 2019 and it's still not delivered. Will the order be ever delivered. Customer support is a joke none of my calls attempts where answered.
I am going to take the same legal route and bring to light the cheaters who run this company.
I ordered a cake and a greeting card on 12 may 2019 around 10 am for same day delivery...
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