Claimed

My Flower Tree Complaints & Reviews

www.myflowertree.com

1

Updated: May 14, 2024

Complaints 1118

Resolved

39

Unresolved

1079

Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to My Flower Tree

Having problems with My Flower Tree ?

File a complaint and get it resolved by My Flower Tree customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Online Shopping

My Flower Tree

Recently resolved complaints

View all complaints

Product not delivered- Fraud My flower tree

Complaint against my order 895768

Why delay my order

Most useful reviews

refund not processed upon order cancellation

My Flower Tree order-827484 not delivered

Bad quality, no customer support, delivered 28hrs late.

Featured stories

my order number 502069 differ from the actual image shown on website

My Flower Tree reviews & complaints page 49

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

My order with order number 503061 has not been delivered. It was supposed to be delivered by 9pm on 12 may. I didn't have any response from ur staff. Neither the mails nor calls. I'm not at all satisfied with ur service. Whats the use of delivering the cake after the event. Very bad service and response. Did not expect this for u. Just let me know can do further...

Helpful

Found this helpful?

Write a comment

This is very sad that online site like flower tree takes a huge amount of money for 1 product and did not deliver the product on time.

I have placed Cake order for my little one nephew for Chandigarh and selected standard time 8am to 12pm but no has come up and delivered the cake .
Whole day passed my family were waiting for cake and I was about to give surprise to them and flower tree ruined that important moments.br...

Helpful

Found this helpful?

Write a comment

I am highly dissatisfied with the service of my flower tree.com I ordered my parcel on the occasion of mother's day but till now it is not delivered my order no is 501178 and they have provided a wrong number so that we are unable to contact them kindly please help and do refund my money.i will thankful for such a support .
Yours truly
Shalini Awasthi...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I have ordered a delivery (Delivery no: 500646) via my flower tree for mother day on may 12, 2019. Today its may 13th, 2019 and it's still not delivered. Will the order be ever delivered. Customer support is a joke none of my calls attempts where answered.

However, i will wait till today for the delivery, if not i am going to take the same legal route and bring to light the cheaters who run this company. This is online fraud....

Helpful

Found this helpful?

Write a comment

I had placed order to My tree for cake on Mother's day vide Order No./Type 499290 for amount of Rs.1000. Payment receipt confirmation is received but till now the order has not been delivered at the deisred location at Lucknow.

Since the order was not deilvered i want the amount paid for the order to be reimbursed to my card/ account...

UPI Ref no.[protected]...

Helpful

Found this helpful?

Write a comment

I never expected this kind of behavior from flower tree, i am the user of this site and they are not respecting their customers.
Its little one's birthday and they are ruining it.

I have asked my family not to purchase cake from anywhere else, since i was ordering it online from my flower tree online site, but now see what happens. Today is her birthday and cake not reached.

This is how they serve their...

Helpful

Found this helpful?

Write a comment

Address: Pt. Ishwarcharan Shukla, ward no. 14,, Ring road no. 1 besides arhant nagar, Dehradun, Uttarakhand, 492001

I had placed order to my tree for flowers and cake on mother's day vide order no. 500677 with taxation id - 500677 for amount of rs.1044. Payment receipt confirmation is received but till now thw order has not been delivered at the deisred location at raipur (C. G.)
Since the order was not deilvered i want the amount paid for the order to be reimbursed to my card/ account....

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

I had ordered 12 yellow roses from my flower tree on 12 may, 2019 which was supposed to be delivered on 12 may itself. The amount i paid online was rs 495. The order was not delivered and in their site it is showing in preparation. They are neither picking up my phone so that i can know the proper status nor they mailed/msged me anything. They also did not cancel the order themselves neither there is option to do so now. They have just taken...

Helpful

Found this helpful?

Write a comment

Address: Aeven Service appartment, Bandra Mumbai., Mumbai City, Maharashtra, 400051

I have ordered yesterday on dated 12/05/2019 on occasion of mother's day to make my mom feel special but you guys are very pathetic don't you have emotions. I wanted to wish mother's day to my mom but you guys charge it but didn't deliver it.
You guys didn't have picked my call no response from my mail, all time your customer care number goes busy. You people are cheated. If my product won't deliver i will complain against your wrong...

Helpful

Found this helpful?

Write a comment

Address: https://www.myflowertree.com/?utm_source=google&utm_medium=cpc&utm_source=google&utm_medium=cpc&cmp=95003877&adgrp=3549590397&ad=228304890711&keywrd=myflowertree&placement=&matchtype=e&device=m&network=g&gcl, 500061

I ordered flowers for my mom 501673 for around 700 rupees but it was not delivered yet got message it is delivered at midnight. Such fraud you are. How dare you cheat me. Kindly refund my amount. Cheats this is how you cheat people. You ruined my mother's day. I am not gng to leave this. I need refund immediately. I would have ordered elsewhere. Because i trusted i order and this is how you cheat me. I wanted to surprise my mom and you took...

Helpful

Found this helpful?

Write a comment

Address: 201003

I, akansha gupta ordered a bamboo tree with order number 502069 on 12th may. The order i received is completely different from the image of the order shown in the website. On the website was mage the pot of the plant has mom word written in it but the pot of the plant which is deliverd has no such thing written in it and is very simple and cheap tahn shown in the image. So now i want either the same order as in the image or this website return...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have ordered flowers and cake on the mother's day occasion and i took the standard delivery. It has to be delivered by 9 pm on 12th may, 2019. They didn't deliver it and sent a message stating that "your order with my flowertree has been attempted at 7:54 pm. We will re-attempt the delivery tommorow."
I have given two numbers, they even didn't try to call at any number. Just for the sake of their solution they have sent this message.br...

Helpful

Found this helpful?

Write a comment

Order id # 502393

I had ordered heart shaped red valvet cake for my mother to be delivered on mothers' day 12 th may 2019, in rajkot gujrat. I had chosen heart shaped red valvet cake of 1244 rs. But they delivered us cheap choklate cake in place of our costly cake. The company is fraudlent.
From chetna. From banasthali near jaipur rajsthan. Distt tonk....

Helpful

Found this helpful?

Write a comment

Website: www.myflowertree.com

I had ordered flowers for my mother to be delivered on mother’s day 12th may, 2019 (In lucknow).
I had chosen standard delivery.
The gift has not been delivered and no body is picking up the cc number. Holding up for long with no answer eventually.
Rs 899/- gone in drain and more so ruined this day for me n my mother.
The company is fraudulent and it’s a scam.
I am surprised that so many people...

Helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra, 412308

I have created 2 orders with my flower tree 0n 12th may 2019 on occasion of mother’s day and make as a standard delivery.
Order no: 501733
501580
Until 09:11 pm i didn’t received my order. It was showing “in preparation” aa a status tracking since morning.
I have already paid 2120/- for both orders including delivery charges. Even they are not attending calls of customers.
Please help out of this....

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I ordered cake and flowers to be delivered by 9pm. No way to contact! I tried call as well as text! Fraud company! Poor service! No way absolutely no way to contact.
If you can't fulfill your promises then don't make a promise in the first case.
If you can't gurantee a service then don't offer in the first place.
I would recommend people to refrain from using this app....

Helpful

Found this helpful?

Write a comment

I live in los angeles and last year for mother's day had myflowertree deliver flowers to my mother in gurgaon, india - an alright experience. This year, thanks to persistent reminders from myflowertree i ended up making an order 4 days in advance and... Could i have been more disappointed. To start with the order placed for mother's day, may 12th, was delivered on the 11th. The bouquet itself - a beautiful "moon of roses", 25 red roses with...

Helpful

Found this helpful?

Write a comment

Address: 110034

Order#502599
It's been hours and no track of my order. Payment has gone through but no sign of delivery. No body is responding.. That too on mothers day. Its so so bad. I placed not one but two orders and you guys keep me on hold for hours... No one answers their calls, no one replies to complaints. Fraudulent companies like these need to shut. I am gonna sue you for this. Reporting it on all the media platforms. Gonna bring you down...

Helpful

Found this helpful?

Address: p-13 biren roy road w, kolkata 700061, Kolkata, West Bengal, 700061

Order placed yesterday for two items n suppose to be delivered today.
Cnt track cnt get u guys on call no update
God knws what is going on.
It's a special day n ppl r waiting, trusting u guys with the gift. N seems u hv screwed it for us n for our mom's.
Order no. 498458
An update will be appreciated or let me knw how to her a refund.
Very disappointing service that too on a special day....

Helpful

Found this helpful?

Write a comment

It's been hours and no track of my order. Payment has gone through but no sign of delivery. How sad... That too on mothers day. I placed not one but two orders and you guys keep me on hold for hours... No one answers their calls, no one replies to complaints. Fraudulent companies like these need to shut. We all need to collectively take action else they will keep cheating people....

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR