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My Flower Tree Complaints & Reviews

www.myflowertree.com
1
Updated: May 14, 2024
Complaints 1118
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39
Unresolved
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Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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19
refund not processed upon order cancellation
6
My Flower Tree order-827484 not delivered
4
Bad quality, no customer support, delivered 28hrs late.

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my order number 502069 differ from the actual image shown on website

My Flower Tree reviews & complaints page 52

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L
Lijin Sarachandran
from Chennai, Tamil Nadu
Feb 14, 2019
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order not delivered. amount already taken

Address: New Delhi, Delhi

I have placed an order for valentine's day and paid Rs. Rs. 2, 995 via online payment. But the order has not delivered on time and the status shows its on HOLD and the valentine's day has over. I have tried calling their toll free number provided - +[protected], but the number says wrong number. Also i have send multiple emails to the support id "[protected]@myflowertree.com" but they have not responded till now

I want refund...
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Sripriya V
from Chennai, Tamil Nadu
Feb 14, 2019
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hello beautiful flower

Address: Chennai, Tamil Nadu, 600059

I have ordered flowers from this site but the order was never delivered. After so many follow up with customer care thru email regarding my cancellation mail, they respond next day evening that order delivered. But it was never delivered. Now nobody is responding for the refund of money paid online. It is a fraud company. Never order from them.. Trust me really poor and pathetic service. I wont recommend it.. They switched off their all contacts...
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Sripriya V
from Chennai, Tamil Nadu
Feb 14, 2019
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hello beautiful

Address: Chennai, Tamil Nadu, 600059

I have placed my order hello beautiful today morning same day delivery process, immediately i got the message stating 'product delivery is on hold". There are no proper tracking status updates. I am pissed off with the site. Since i have paid money for rs1, 1, 45. I need this product to get delivered on the expected delivery date of today (14.02.2019)....
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G
Gayut
from Chennai, Tamil Nadu
Feb 14, 2019
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463265

Address: Chennai, Tamil Nadu, 600064
Website: Www.Myflowertree.com

Team,

I have placed my order last night expecting to be delivered before today evening for valentine's day, i have tried calling your team 100times with no response.

Can someone assist me with my prder status and cab you advise when can i expect the delivery.

I need someone to call back or i need an immediate update regarding my order placed

Regards
Gayu...
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A
Amit Kumar Gogna
from Chandigarh, Chandigarh
Feb 13, 2019
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order no.441573 not delivered

Address: New Delhi, Delhi, 11001

Dear sir/mam,
This is to inform you that i order a birthday cake against a order no.440322 on dated 1/jan/2019 from my flower tree & they not delivered the cake to my concern same day in shimla. Next day when i called them on the customer care no. They had replied to me due to some issue we lack to deliver the cake to your concern & after i requested them to refund my amount, but they replied to me this amount reserved in your wallet...
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Vishi Jain Sethi
from Indore, Madhya Pradesh
Feb 7, 2019
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product not delivered yet

Address: Pune, Maharashtra, 411036

Have ordered flowers for rose day. Their site mentioned same day delivery will be done. Product should have been delivered by 9 pm as per standard delivery but the sane has not been delivered yet. No pne has even contacted for the same. Neither anyone is picking customer care no. Tracking system says out for delivery since evening but flowers still not delivered. Pathetic experience. Whom should we contact. No mails are being reverted. Order...
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J
Jamie Myers
from Noida, Uttar Pradesh
Feb 7, 2019
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refund

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I placed an order today i was regularly in contact with their representatives for the order status haven’t got any resolutions then i tried to call their customer support i waited for more than 33 minutes on the call for someone to connect haven’t got anyone in the call so i hung up i wanted to cancel the order as the time and day the called off... So if it’s really a professional site or a registered e commerce business please refund...
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M
Mananb
from Delhi, Delhi
Feb 3, 2019
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fool the customers

I had the worst of experience through my flower tree-i had ordered for a cake on my mother's birthday by looking at the picture o their website and what i got after full day follow up was very different in fact worst of the cake i have ever seen.
Not only it spoiled my mother's bday but also caused a lot of stress. Their customer service team is equally rude to the customers.
Will never order again and make sure that i raise...
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Piyush nirwan
from Noida, Uttar Pradesh
Dec 27, 2018
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false products

Address: New Delhi, Delhi
Website: Myflowertree.com

I ordered a blueberry cheesecake for my friend and they delivered only blueberry cake and were adamant at calling it a cheese cake...more over what i ordered from their site was nothing like the one which was received...their cake is filled with blueberry toppings while what i received is a disgrace..( Check pics and see for yourself )

My order ID is 437322....
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N
nikhibhat25
from Delhi, Delhi
Dec 27, 2018
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birthday flowers along with teddy and chocolates

You people are not at all professional and should close your pathetic services. The people from call center are also dumb and don't understand the question itself. You are delivering the order at any time if the customer will wait for you at home for the whole day. This was the first and the last time i will be using your services.

If you want to continue in the market try to be on time.
The order number is 437569l...
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N
NAVIN MALIK
from Bengaluru, Karnataka
Nov 13, 2018
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beware of professional cheaters

Address: 560029
Website: www.myflowertree.com

I placed an order for pink lilies in a glass vase with few chocolates for my sis in delhi, paying this rogue company an amount of rs 2750/-. The flowers got delivered wrapped in dirty newspaper and the chocolates had glass pieces scattered over them. Upon complaint instead of apologising and sending s fresh delivery they were asking to send the pictures to take action. Finally another delivery was made just for the broken glass vase... What...
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T
tejas puranik
from Mumbai, Maharashtra
Nov 12, 2018
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product delivery not as per promised time

Hi
First experience has been so pathetic.
I booked mid night delivery of a bouquet and a cake to deliver at my wife's place.
The midnight time is 11.30 pm to 12.30 am.
The guy called me around 10.45 to confirm address and i reminded him that it should not be delivered before 11.45 as a request.
The guy still delivered at 11.15 which was earlier than their defined time
And the guy is not even picking...
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I
imadityasinha
from Bengaluru, Karnataka
Nov 11, 2018
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product not delivered as per order. delivered very late (4th day).

Website: www.myflowertree.com

The order (#421865) was placed as a diwali gift for same day delivery on 7th nov 2018 via myflowertree. This was for my inlaws and was much special for me. The order was put on hold on 7th evening with an email stating "your order #421865 has been successfully hold." without any reason or explanation. So, it was not delivered on diwali. On 8th afternoon, i got emails that the order is delivered, but nothing was actually delivered. This was...
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T
tuhinmahanta
from Mumbai, Maharashtra
Oct 2, 2018
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complaints on my flower tree-: not maintaining the delivery time and also not refunding the money

I had ordered a cake on 1st october 18 for 2nd october 18 and paid the cake delivery charges-rs.799 online. As mentioned in their site delivery time will be between 8am to 12 pm but at 11am on the delivery date, when i called them for delivery status they told me they can only deliver the cake by late evening. So i asked them to cancel the order as there is no meaning of sending any gift/cake to the birthday girl as they are going out of...
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V
vahi rai
from Jawad, Madhya Pradesh
Sep 11, 2018
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delivery didn't arrive

My flower tree is the WORST website i would have ever came across..i will tell you why i am saying this

I ordered rakhi on 25 august for my two brothers.one of them lives in hyderabad and another one lives in bellary karnataka.

1.i ordered red rakhi for hyderabad and it should be delievered by 27 august. It got delievered on 27 BUT they sent a white pearl rakhi instead of red one white one was the cheaper one...
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A
arunalex87
Aug 27, 2018
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product not delivered. lost money

Address: New Delhi, Delhi
Website: www.myflowertree.com

Delivery of my flower tree order no. 394003 was scheduled on 22 august 2018 and haven't delivered it yet. Delivery was to kerala and order contained cakes, flowers and chocolates.

Received several mails saying "your order is running on time"; unfortunately nothing happened.

Customer service is poor and they haven't even tried to resolve the issue....
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V
vs1136
from Hyderabad, Telangana
Aug 27, 2018
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rakhi not delivered

Website: myflowertree.com

I have placed 2 orders for Rakhi same day delivery on 25th August 2018, it was supposed to reach on same day but its not yet delivered.
When I tried sending mail to the I'd provided in the site mail bounced back and the customer care number is a fake one, and by chance if it gets connected you will be in line only even it's an hour also.
I want my money back, it's no point in delivering it after Rakhi.
Request someone...
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Saloni Karotia
from Surat, Gujarat
Aug 27, 2018
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product delivery

Address: New Delhi, Delhi
Website: www.myflowertree.com/index.php?route=account/order/info&order_id=401986

I ordered a rakhi pack on 25th august 2018 at 19:19 pm and mistakenly I chose the date(25th august 2018) and time scheduled was 07:00 to 09:00 am.
Neither did I get the product delivered next day and nor I was able to contact help desk/customer care.
The amount of order was of 1090 INR which was paid by card.
I want my money back.
Otherwise I am gonna report it online evrywhere on social sites....
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V
Vermaruchi
from Delhi, Delhi
Aug 27, 2018
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ordered product not delivered

Website: www.myflowertree.com

I have ordered a rakhi gift hamper worth rs.595/- from www.myflowertree.com on 25/08/2018 and i received a msg from bt-mftree that your order no. 400385 is confirmed for delivery to rajnish ghai brs nagar ludhiana on the same day but still the order is not delivered... I have also sent an email to [protected]@myfloweetree.com but the mail had returned and i called on their no. Provided on their website[protected] then i came to know that no...
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C
Chitvan Mehrotra
from Hyderabad, Telangana
Aug 27, 2018
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order not received

Address: Kanpur, Uttar Pradesh, 208024
Website: Myflowertree.com

400610 is my order number... Myflowertree.com is showing the status delivered but i have not yet received the product... And i kept calling the customer care 100 times but nobody responded... And even when you chat with their agent... They keep increasing your queue number and respond in 2 hours for a single message. And that too it was a same day delivery product ordered for saturday and till now i have not got it. My occasion of rakshabandhan...
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