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My Flower Tree Complaints & Reviews

www.myflowertree.com
1
Updated: May 14, 2024
Complaints 1118
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39
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Bad 😕 It seems that My Flower Tree has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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19
refund not processed upon order cancellation
6
My Flower Tree order-827484 not delivered
4
Bad quality, no customer support, delivered 28hrs late.

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my order number 502069 differ from the actual image shown on website

My Flower Tree reviews & complaints page 54

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V
Varshini Kandikatla
May 14, 2018
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stale flowers and less flowers delivered along with a day delay

Address: New Delhi, Delhi
Website: www.myflowertree.com

I have ordered 5 pink lillies combination with double the flowers add on 13th may 8.49 am. I got a mail at 10 that pink lillies are not available they are gonna compensate and make boquet with similar value flowers and make it beautiful and deliver it by 9pm on 13th may. They werent delivered on top of that they have delivered it on 14th may and stale flowers and i have received 5 lillies and 5 roses. I have paid 945 + 749 (total 1694) as...
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Vishesh Anand
from New Delhi, Delhi
May 14, 2018
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order not delivered

Address: 110034

I ordered a cake, some flowers and a mug on 12/5/18 at around 11:50pm for my mother to be gifted on mother’s day. Nothing has been delivered. My surprise to my mom has been spoiled. No one in the company is picking up the call since yesterday. My order number is 364842. I have raised two complaints on [protected]@myflowertree.com but have not recieved any reply....
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Jenifer Lobo
from Vasai-Virar, Maharashtra
May 12, 2018
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withered flowers given

Address: 401305

I had asked to send fresh pink roses but what was received on mother's day that is the 12th may, 2018 by my mom was withered flowers!!! It is very unprofessional on your company's part to send such flowers to any person!!! As this was a very special occasion, i expected atleast fresh flowers in the morning 8-12 slot!!!
Very very disappointed!!!
I will noy recommend any one to send flowrrs through this website/company!!!br...
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C
Chetna Asopiya
from Mumbai, Maharashtra
Mar 9, 2018
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have not received my order yet

Address: Pune, Maharashtra, 411007
Website: www.myflowertree.com

I have placed an order yesterday and paid at the very moment and still the flowers are not yet delivered. And no one in your customer care team talks properly or guide. While taking payment you need the money for sure then and there and while delivering you cheat people. Cheaters!! I want my money back asap. As fast as you guys took i paid for it. I have placed an order for women's day, what is the use if it gets delivered later and not the...
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Deboshree Ghosh
from Delhi, Delhi
Mar 5, 2018
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incorrect time slot

Website: www.myflowertree.com

I had placed a order fro myflowertree.com wid order no 345037. While booking i was asked for time slot - where i selected 8am-12pm on 05 march. However, wen i chatted wid their agent sheena, she informs it was system glitch and order cannot be delivered between 8-12. Wen asked wer on website is it mentioned, she was unable to answer.

I asked her to cancel d booking, she denied and says its ur opinion about the website.
br...
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C
Chhandashree
from Kolkata, West Bengal
Feb 23, 2018
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no response, wrong information

Address: Kamrup Metropolitan, Assam, 781021

My parents anniversary is over. The bouquet with vase had to reach by 3. The whole program is over. U people refund my money. 3 hrs back yr people texted that it is out for delivery. I shall move to consumer court seriously if refund is not provided. The customer care people snaps d line on their own will. The online order is changed without informing the customer. When this is mentioned i get no response.
They keep saying that d order...
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P
Pagla987
from Jaipur, Rajasthan
Feb 17, 2018
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non delivery of products and fraud website

This is a company of fraudsters, cheating innocent people. This company do not deliver items ordered and would sent you false mail that items have been delivered. How can this company run a fraud website so confidently for years without any fear of law. I had ordered a bouquet, cake n a gift item on the website. It was partially delivered and mail was sent that all items have been delivered. Customer care not reachable. Quality of the gift...
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A
Avesh Kumar Verma
from Lala, Assam
Feb 17, 2018
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product not delivered on payment not refunded

Address: Kamrup Metropolitan, Assam, 781028
Website: Myflowertree.com

I placed an order on 14/02/2018 vide order no.#340476 and delivery was showing on 14/02/2018 and the concerned persons of my flower tree also committed me on e-mail and chat to deliver the product on 14/02/2018, based upon which i placed the order, but they didn't deliver the product on 14th. A call was received from his guwahati counterpart on 15.02.2018 at 10:45pminform that he was assigned the order by company on 15 feb and want to delivered....
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S
shreyans62
from Attingal, Kerala
Feb 16, 2018
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loote 800 rupees

Address: Ghaziabad, Uttar Pradesh, 201005
Website: www.myflowertree.com

I have ordered a cake on 13th feb and it was promised to deliver on 14 feb for my fiance's birthday that is totally got spoiled, now its 16th feb and i m still dont know where my order is, nither they are picking up the calls nor replying e-mails, just kept me on wait for 45 mins and than call get disconnected. I have lost more than 14-15 hours for connecting them via phone call. Now i feel my money is looted by them....
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A
AbhishekRao Chouhan
from Bengaluru, Karnataka
Feb 16, 2018
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still my order isn't delivered but i got a mail successfully delivered

Address: 560066

Customer care executives said they will deliver on time however it didn't get delivered yet and the occasion is over now. Very irresponsible as they don't even receive the phone calls, if you call them you will have to wait for an hour to speak this is the worst customer service i have ever received. If possible i need my amount refund back i[censored] are unable to deliver it before 4.30pm...
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M
Manikandan AR
from Chennai, Tamil Nadu
Feb 16, 2018
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product not delivered as promised. stop this site

Website: www.myflowertree.com

I have made the order on 14th feb 2018 and till now i have not received the product.. They promised to deliver on same day before 9pm but today 16th and not received anythign yet..

Order id: #340573
Date added: 14/02/2018
Payment method: e-billing soltuion
Shipping method: product wise

They are not responding to phone and email too.....
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K
Kanika Batra
from Delhi, Delhi
Feb 16, 2018
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product not delivered and payment not refunded

Address: New Delhi, Delhi, 110037
Website: www.myflowertree.com

I placed an order on 12/02/2018 vide order no.#336574 and delivery was showing on 14/02/2018 and the concerned persons of my flower tree also committed me on e-mail and chat to deliver the product on 14/02/2018, based upon which i placed the order, but they didn't deliver the product till 16/02/2018 and also they not responding on call/msg/e-mail and not refunding the money. Even we cannot trace the status of order. Even when i asked them...
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F
Firdaus21
from Bengaluru, Karnataka
Feb 16, 2018
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product not delivered - worst service

Address: New Delhi, Delhi, 110008
Website: www.myflowetree.com

I ordered a surprise gift for my husband on valentine's day, but till now it has not been delivered. I have written so many emails but no body is replying on my emails. And their customer care number is also not connecting. Today i got a chance to talk to them on chat support with sheena, very easily she lied on my question. She told that they tried to deliver it by my husband didn't pickup the call and she has mentioned the time as 3:24...
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piyush0115
from Bihar Sharif, Bihar
Feb 15, 2018
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payment deducted my not delivered as per commitment.

Address: Ranchi, Jharkhand
Website: myflowertree.com

I have order a chocolate truffle cake and ten red rose as below mentioned
Order id : 336855


Chocolate truffle cake

Rs. 699

Delivery date:wednesday, 14th february, 2018

Standard delivery (06:00 - 21:00 hrs)

Cake size:half kg


10 red roses

Rs. 549

Delivery date:wednesday, 14th february, 2018
br...
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T
tejas kulkarni
from Mumbai, Maharashtra
Feb 15, 2018
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chocolates are not delivered and received invoice

Website: www.myflowertree.com

My order # 336691

I have ordered for bouquet, chocolates and one gift from the website and only one of them delivered (Bouquet) and even shamelessly sent the invoice of two items delivered and one is shipped. I wanted to get it deliver on valentine and completed messed up.

No response for complaint registered from email and phone is switched-off/busy

I want to get my refund....
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SujeetMishra
from Mumbai, Maharashtra
Feb 15, 2018
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product not delivered till now

Address: Mumbai City, Maharashtra, 400059
Website: www.myflowertree.com

Since i am far, i ordered (Order id #340330) a flower bouquet for my girlfriend, it was our first valentine's day. Gave the office address of her which closes by 6 pm. Sent 7 mails, 120 calls, mostly unanswered, i was kept on wait for 3 hours in total, they don't even bother to reply you, seriously frustrating. Now it's 10 pm in night, i am still on call, to ask what happend to my order. I pitty myself for choosing their services. I can't...
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K
Karan Surolia
from Nasirabad, Rajasthan
Feb 15, 2018
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flower and cake

Worst online site ever got tricked into! Worst jus fake! Not delivered product no representative to respond all phone numbers are nonfunctional! Bloody fakers n cheaters ppl like them should never b allowed to mislead customers! I ordered for a heart cushion and flower bouquet for 14.2.18 and to be delivered on same day but till now it’s only processing! I have done online payment but have no clue about my ordered product and when i tried...
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V
Vandhana Rajan
from Delhi, Delhi
Feb 15, 2018
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delay in delivery

I i have ordered blackforest cake for valentines day which should be delivered on 14th february and it has been 24 hours yet it's not delivered. So as per your terms and conditions if it is not delivered within 24 hours then you will make refund so do it as soon as possible. I have tried to contact them through call and mail but they are not responding at all. Poor service
My order number is #338611 and its cost is rs 999/-...
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S
sanju_jss
from Basi, Punjab
Feb 14, 2018
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product not delivered

Address: Lucknow, Uttar Pradesh
Website: www.myflowertree. Com

I ordered gifts from site named myflowertree.com on 13th of feb, 2018. They promised to deliver it by 14th. But they didn't do that. Neither some apology was delivered. I tried to contact their contact no bt number were off and they didn't picked it up. My order no was 338316. Amount of items was approx 1770. My name sanjay singh. Contact no [protected]. Recipient of order was miss mudita singh...
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Dr Mamta Sharma
from Gandarbal, Jammu and Kashmir
Feb 14, 2018
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non delivery of product

Address: New Delhi, Delhi, 180001

Worst online site ever got tricked into! Worst jus fake! Not delivered product no representative to respond all phone numbers are nonfunctional! Bloody fakers n cheaters ppl like them should never b allowed to mislead customers! I ordered for a heart cushion and flower bouquet for 14.2.18 and to be delivered on same day but till now it’s only processing! I have done online payment but have no clue about my ordered product and when i tried...
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