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Myntra.com Complaints & Reviews

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Last updated Sep 19, 2024
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Myntra.com reviews & complaints page 179

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A
Amrutha Ajaykumar
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Wrong item delivered and no refund till now

On 17.10.2020 I had placed order for 9 items. My order No #[protected]-8979603 and I paid Rs3772.00 ( Prepaid Order).
On 24.10.2020 I got mail from Myntra that all my items are out for delivery and it will be delivered on 24.10.2020.

On 24.10.2020 I got call from[protected] that the order will be delivered before5.30 pm.
The list of items ordered with their price is mentioned below.
Maxboys blue...
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I
imhalcyon
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return order failed quality check

Website:Myntra.com

Product - https://www.myntra.com/my/item/details?storeOrderId=115707798137807214803&itemId...
Issue ID - IN[protected]

The product was returned after realising that it was a fleece and not a regular sweatshirt. But it failed Myntra Quality Check and when asked about it via the customer care chat system - the issue was marked as resolved without any comment. I've shared the screenshot of the conversation.br...
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2
281 Divreena Talwar 505
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My refund is put on hold

I ordered catwalk women beige shoes from Myntra but it came to be damaged so I thought to place for a return.
The pearls in shoes were removed and damaged. So I file for a return the same day.
And now they put my refund on hold. Why? This is your mistake that you didn’t give me a proper product....
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K
kumar vummella
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Unable to return the item.

I placed an order with Myntra to buy a shirt. I got the item but I am forced to return the item due to fit issues. But the delivery agent refuses to pick up stating incorrect serial number of the product. I raised ticket on website asking to resolve the issue as it is thier error for printing invalid serial number on the product bill.Product barcode:[protected]...
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I had placed my order on myntra app on 4th November 2020. The amount of INR 2113 was paid successfully through google UPI. The order ID and reference number was also generated. But the app didn't show any such data of order being placed . I called the customer care but they kept stalling me . They asked me to wait for a week or two then they asked me to check with the bank. I checked with my kotak bank but according to them the amount has...
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Address:Lucknow

I had purchased shoes for my niece on her first birthday. The shoes looked great from outside, but when we tried to put her feet inside it, it would just not go in! So of course the product is absolutely unused!!

Since it was a gift I had only carefully cut the MRP price mentioned
The price tag is safe with barcode and all other details intact!

But Myntra isn't taking it back saying there's 'no price...
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H
Harshal Khanderia
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Request for early delivery

My order ID #1157416 [protected] is supposed to be delivered on 28th Nov 2020, but due to sudden plans I will be going out of town on 26th Nov 2020 and there will be no one at home to receive the order.
Hence I'm kindly requesting for an early delivery if possible....
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S
Sakshi000
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Return pickup not happening

I requested for return of three products. Chemistry overcoat: problem is with address. I requestrd for address update but it took me 15 days and 100 calls to get it done.
Second is 115508700867482289501 kazo skirt of which i gave correct return address but system captired some wrong address. Again no response from customwr care. Then Mango skirt[protected] again same problem....
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P
phebia paul
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Amount debited but order not booked

. I had tried to order a H&m bra on 7th November, 2020. There was a problem with Google Pay and it took longer for the payment to process. When I returned to the application I saw no order booked byt after 20 minutes the amount of ₹1, 499 was debited from my account.

"Rs1499.0 [protected]@SBI UPI frm A/cX2147 on 07Nov20 RefNo[protected]. If not done by u, fwd this SMS to [protected]/Call [protected] or [protected] to block UPI"...
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S
Somya Soni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received empty box instead of watch

Website:Myntra.com

My order no. Ending with 93701 CASIO watch . I received the product with tampered packaging upon checking I found that the product ordered was missing. I received the watch case without the watch. Filled a complaint without my consent the complaint was closed ....
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S
Somya Soni
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Item missing empty box received

I ordered a watch from Myntra. Upon receiving I opened the box and found that it was just the case no watch was inside it . Fraud ! Without resolving the complaint they closed my complaint...
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S
sv2k
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Return Rejected hold

Myntra [Incident: IN[protected]]
I had ordered 4 sets (same brand Cortina) of curtains from Myntra and none of the packets had product/price tag pasted on it. Now my request for return (due to size issue) is cancelled by Myntra because of failed quality check. Can you explain under what circumstance a customer would remove a product/price tag that is pasted on the packet. Since the product was not there from the beginning...
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Myntra is cheating its customers by imposing its fair usage policy on us!!

bcuz i am skinnier than most girls.. their products..whether it be their XS size or XXS size.. they dont fit me!!
i had to return so many things that i loved bcuz of size issues...
-n then there r many purchases where the original product looks nothing like the images they display.. how do they expect the consumers to know what kind of...
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A
akash kishor
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Mera products delivered ni Kia gya

Address:Panchwati colony baniyawala prem Nagar sevli road dehradun

Maine yek jacket mangya Myntra se pahli bar me bhi vah fata hua Aaya or hmko jab product dia Jata h to check karva ke bhi ni dia Jata h or vaha fr se fata hua Aaya Maine us din bhi Jo Banda delivered Kia usko Maine Bola ki vapas Karne ke liye Bola to usne Bola exchange ke liye aap Dal do fr jab Maine fr se Kia to fr Mera product 15 Nov ko Aaya or us bande ne muje product Dene se mana Kar dia or fr vah Bola aapko Myntra se call aa Jayega par...
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M
Mary Lalmuanpuii
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Refusal of exchange, fraud

Hi, I placed an order of black ballerinas Flats on myntra on October 2020 the company brand name solehead but Instead I recieved a Chapal with the same brand, I clicked the picture of the shoes and package and everything that they asked me. I spoke to customer agent on the very day as well. I was asked to send the image on their support mail which I did and I was told it would be exchange. After several days of delayed of exchange I called...
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A
Abhijith019
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Order cancelled without permission

My order has been cancelled by Myntra and they are giving it a reason of technical issue and internal issue and now the prices of products have shoot up so high that I have to pay a lot money as earlier I was paying. What a shame on you Myntra you are making your customer fool by doing these unfair practices of cancelling the order and charging huge money for the same product after the offer period ended. Practically they cheated
br...
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R
Rajani Kanth Telegu
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Delivered wrong T shirt

Address:Plot No 21, SBH Colony, Trimulgherry, Secunderabad.TS 500015

We ordered Instafab Plus Size Men Red Solid polo collar T shirt size 3XL on 21st October 2020.order I'd is 115515669338189145001.
But you delivered Peach colour T shirt. On tag its was Red Solid T shirt. We want to exchange it. With red Solid polo collar T shirt Size 3xl. On Myntra app on 9th person will come and pickup. Msg is showing, until till date no body has come to pickup...
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I had ordered an item from Myntra but the product was not delivered and it showed delivered. I raised a complaint regarding which was due to be resolved by 14th November which did not happen when I called on 16th November I got a response stating the issue was wrongly taken by them which is incorrect as the issue subject is correct and they raised another incident on the same. I have call recording of both the days and have called atleast...
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A
Aastha2210
from Kashipur, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jacket and refund

I ordered a jacket from Myntra (company was roaster) worth rupees 1924 but instead of jacket they delivered a defective pair of shorts of addidas. I've been following up on calls and emails chat on myntra app but there is no update on that and they closed the query while change in you the status of query closed. They promised me that we will update you on 12NOv after delay but now it is 16 Nov no update on top of that they closed the query...
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N
Nandini Khetan
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RESTOCK Issue

I have been waiting for these heels to restock. Why does it take a lot of time on Myntra for things to restock. Please restock these heels as there is a function. And I would love to buy it....
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