Claimed

Myntra.com Complaints & Reviews

1
Last updated Sep 19, 2024
Complaints 9816
Resolved
806
Unresolved
9010
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 181

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jagkaran
from Gurgaon, Haryana
Report
Copy

Fake/Duplicate/Wrong product delivered

I've been delivered a fake/duplicate/used/wrong product (Pepe Jeans) for order ID #1156897 [protected]

I've returned it and now the return/refund is not processed due to a quality check. My question is why the return is not processed while I returned the order on the same day it got delivered after seeing it's fake.

It's so disappointing to see Myntra sell fake products. I've been a loyal customer for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had purchased a indian kurta from myntra. the size and fit is not proper hence i immediately initiated a return process. but there was no tag attached on the parcel. i do hav the myntra bill but the tag was never there when the parcel arrived. but now the delivery agent is denying to take the parcel back and process refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reshpath
Report
Copy

Wrong Product delivered

Website:Myntra.com

There is wrong product delivered not the actual product or quality what I ordered. Also product photos, return or exchange button not visible. . Called at customer care and no revert or call received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anushka Papney
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a wrong product.

Address:Srinagar, Garhwal Uttarakhand
Website:Myntra.com

Respected sir/ma'am,

I ordered 1 HERE & NOW grey women jacket & 1 MAST & HARBOUR maroon sweatshirt on 03.11.2020 worth amount ₹2657 with tracking no. ML[protected]. From Myntra app.

Seller details_
Consulting rooms private Limited
Sane Retails Private Limited.
Shed-B, Khasra No. 98/3, 4, 5/1/1, 103/23, 24, 25/2/1 Village Farukhnagar, Gurugram, Haryana-122506, India.

On 11.11.2020...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
I have ordered the body shop hand cream instead they have sent me the shampoo & there is no return & exchange policy & how do I get exchange & return?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dimple jaggi
Report
Copy

Refund not receive yet

I had ordered blue jegging from myntra on 20 Oct 2020 but still i don't receive my refund yet, my Reference number is [protected] so it is requested to solve my query and refund my money as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen152
from Sivakasi, Tamil Nadu
Report
Copy

RE: Wrong Product Delivered

Address:Bangalore

Hi there i have received a wrong product and i have placed a refund request the reverse pickup person from Shadow fax says the product is not per the item description, which is actually the issue. He also told me that if he scans this it would end up in Quality Check failure. Kindly help I'm really disappointed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Monalisha Dey Roy
Report
Copy

Order delivered in wrong address

Address:17 Muchimahal Kamarpara Manirampur Barrackpore Kolkata-700120, opposite Safar bazar Kashinath Mandir

I have not received my last order but it is showing delivered. When I called the delivery person, he told he delivered it to a wrong address my mistake and he will manage to take the parcel from that address. I still have not received any order. I want my refund as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello Sir/ Madam, my name is Anjali Chhetri from Nagaland. I have ordered two clothes during the Diwali sale. I ordered one HRX by Hrithik Roshan hooded sweatshirt and one Denizen from Levis sweatshirt. I ordered it on 2nd November 2020 but I haven't receive my product yet. The products have been shipped to delivery center on 4th November but it's taking so much time. This is the first time I'm facing this problem kindly deliver it to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay So
Report
Copy

I have receive wrong order

Address:Fl no. 3 saisankalap apt, Dnyeshwar nagar pathardi phata

I have order sky blue color shirt and ihave received light indigo color shirt and it very large also I have send return request and the pickup boy come and he says this shirt is not look like a photo on myntra I did'nt recive it and call customer care.please help me this is not my fault you send me wrong order.
At the time of order you say product not actually look like in photos and at the time of return your pickup boy check product...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Product: Sera women pink & white printed Kurta with skirt

Order ID: # 1156131 [protected]
Order date:[protected]
Delivery date:[protected]
Return request raised on:[protected]Immediately)
Reason : Old Product
Return id: [protected]
Return date:[protected]

Now we received the update that,

"Declined: Your return request for Sera Kurta Sets has been declined...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shwetapatel12
Report
Copy

My Product is missing

Address:Hilltop colony,mq-217,Brajrajnagar,jharsuguda,pincode-768225
Website:www.myntra.com

I Shweta patel
I had purchased a women silver toned Analogue watch order no[protected]-2143401 from Myntra. When I opened the packet, product was missing. There is only product tag was there inside the box and product was taken out. I had booked a complain but costomer service is closing it and said that the problem wasn't created by their team, they have dispatched from their warehouse in a properly sealed package and also said...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai

Hi Team,

I have ordered 6 items in following order
Order Number :[protected]-6867101

I have not received refund for all orders which i have returned.

I have called customer support many times, they were keep telling your refund will be processed but i have not received anything
.
Please resolve this and dont try to make customer fool by improving your customer support....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:G-9, Blue heaven building, rebello road, Bandra west Mumbai 400050

When I placed an order for a kurti of biba on myntra product delivery date showed 13th n next day I received a mail from myntra which said "Shipped: We're sorry for the delay! In these tough times, our team is working hard to ensure you receive your order with 1 Biba Kurtas by 17 November,
while ensuring highest safety standards. Your patience means a lot to us.
Stay Home, Stay Safe." And right now also while tracking it's...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parth kinariwala
Report
Copy

Return on hold. Quality check failed

I’ve ordered puma shoes from myntra and they delivered me the same foot shoe. So, I requested for a return the shoes but after 2 days when I checked the status of my request request, it was showing return on hold (quality check failed). The funny part is they never picked up the shoes from me so how could they display this status? I couldn’t able to talk to their customer care representative because my call never got transferred to them....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shahraj91
from Chennai, Tamil Nadu
Report
Copy

Instant Cashback not received and customer care is not helping

Website:www.myntra.com

My name is Raj Sanjivkumar Shah. I am from Surat, Gujarat, India.
I have a complaint against myntra.com.

Date of Incident: 30th October 2020.

I bought 8 items from myntra.com android application on 30th October 2020. The items include 5 men jeans, 1 men jogger, and 2 women jeans. This cost me a total of INR 6121.00.
Myntra has given an offer for instant cashback of 10% for buying more than INR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have been delivered a damaged 5 year old product from Myntra (Order ID #1156216 [protected]). This was my first ordering experience from Myntra. The team is refusing now to take the product back.

I would suggest all my contacts to stop all their transactions with Myntra as it has started cheating and fooling its customers by sending old, worn out, bad condition products.

I request the Consumer team to look...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Miryalaguda

Hello sir, my name is jagan reddy from miryalaguda.. I have ordered two pairs of woodland sandals in myntra on Diwali sale .. the products are not delivered.. but myntra is saying that the order was delivered... They are cheating their customers...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anil573.venky
from Mumbai, Maharashtra
Report
Copy

Received wrong product but return is not accepting

Address:3rd Floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068, Karnataka, India.

I have ordered 2 products in Myntra, out of them 1 I got wrong product and other is very bad quality, so I have requested for return more than 10 times but every time they are rejecting my return request saying quality check failed, without verifying the product or reaching to me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nareshnayak
from Bengaluru, Karnataka
Report
Copy

Not accepting return for wrong product delivery

I have ordered Kalini Brand Coton saree, but they have delivered me a wrong product and different brand. While requesting return they are not accepting and not letting me the reason also. I asked them the proof from their side if they shipped the right product, but no response and not accepting anything. Its pure case of customer harassments and cheating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy