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Last updated Oct 26, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 28

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N
niharika talari
Feb 7, 2023
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Wrong status updated

I have placed return request on myntra and return was picked up by the SHADOWFAX delivery agent on February 7th 2023 but updated status as return pickup failed due to customer not reachable...
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V
vandanagwalani
from Hyderabad, Telangana
Feb 7, 2023
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Return is not taken and kept on hold

Address: Hyderabad

Hi,
I have bought Fit flops from myntra .., the product which was delivered is colour and model is different and I immediately called myntra for assistance on the order, they took the request and said to wait for 7 business days and I waited and now they are saying sorry we could not help you on the return ..! And there is not even price tag in the box .. this ridiculous ..Kindly please logge a complaint on this myntra not resolving...
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V
vandanagwalani
from Hyderabad, Telangana
Feb 7, 2023
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Return kept on hold

Address: Hyderabad

Hi Team,

I have bought Fit flops from myntra .., the product which was delivered is colour and model is different and I immediately called myntra for assistance on the order, they took the request and said to wait for 7 business days and I waited and now they are saying sorry we could not help you on the return ..! And there is not even price tag in the box .. this ridiculous ..Kindly please logge a complaint on this myntra...
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S
suresh kumar minhas
from Bangalore, Karnataka
Feb 7, 2023
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Rapawalk brown leather shoes

Good morning, I am Mr Suresh Kumar an old and very regular customer with Myntra since last 6-7 years.I am very sorry to inform you that I had recently purchased RAPAWALK shoes on your portal but there was FITTING issues with the shoes, size was okay.I tried to explain the matter to your 6-7 representatives but NO ONE PROVIDED ME WITH THE ASSISTANCE, solution, they had same strep type replies.Now exchange duration is over, but I have not used...
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Ranjeetkumar91
from Greater Noida, Uttar Pradesh
Feb 6, 2023
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Return pickup failed again and again

I have a complaint . A few days ago I bought a product from Myntra and product delivered to me wrong and it is not as per ordered one.so I applied for Return and now the message is that Return Pickup failed. I did several return request to pick up the item. But till date there is no action from myntra side.
Myntra give the same answer to this question every day of the week. I have applied return request regulary since from wrong order...
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M
mabid1996
from Ranchi, Jharkhand
Feb 6, 2023
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Return put on hold - SCAM

I have ordered a Marks and spencer 38” jeans but i did not like the fit. So i raised the request of return as 1 size bigger is not available. So when pickup guy came to pickup the jeans he told my parents that it is not matches the barcode no. So my father called as i was in office. I talked to the pickup person and asked him to come tomorrow as i will be at home tomorrow. But when i check the myntra app he had put my return on hold...
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S
shama siddique
from New Delhi, Delhi
Feb 6, 2023
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Wrong item receive

Hi, Thanks for contacting us!
I would be like to inform you that please visit our website.
https://alayabystage3.com/I had placed order on myntra.Com on 29/12/2022 for a dressberry tote bag and catwalk sandals. Order no :[Order ID # 1218841 [protected]]. After approximately 8 days i received a parcel which contained two t-shirts. I had initiated returns and provided them with necessary things which was required to channelize...
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Vishal2201
Feb 5, 2023
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OTP issue and Rude behavior from myntra

I am trying to use myntra credit as payment to place an order. But they are sending OTP on myntra registered number for placing order which is not active currently. So i am unable to get OTP and unable to place order.
When I called them, I asked them since I have my email id also registered so if I can get OTP on my registered number, that myntra person started talking very rudely and said there is no option. Then I thought of placing...
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W
Wertz
Feb 4, 2023
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Order section showing empty

I'm unable to exchange or return the delivered product and also not able to view the status if other orders made, as its showing no orders made and order section is empty.eju...
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A
AdiManhas
from Jammu, Jammu and Kashmir
Feb 3, 2023
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Tommy Hilfiger Wallet worth 2300 return rejected by pick up guys 3 4 times.

My wife ordered a tommy hilfiger wallet a few weeks back as a gift. The size of the wallet was hue and it doesnt even fit in my pocket. We placed a return order so as to buy a new one with a smaller size.

The delivery guy came and said that there is some problem with the system and he has to come some other day. I called in cux service and they said that due to some wrong entries there is some issues which they will fix. br...
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G
Gavz
Feb 3, 2023
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Online ordered and canceled.. no refund

Website: Myntra

I ordered jacket from myntra.they deducted payment of rs. 5097 but no order placed. They failed to refund my amount even after 10 days.now they are harassing me and saying that payment has not submitted in myntra account. They said you may contact bank for the amount....
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G
Gavz
Feb 3, 2023
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Online ordered and canceled.. no refund

Website: Myntra

I ordered woodland jacket from myntra app on 24th Jan. The amount was deducted from my credit card but the order was not placed. I called their customer care and they said the amount will be refunded in 3 days. But I got no refund even after 10 days. Now they are saying that they have not got the money and you may contact bank.they are harassing me....
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S
suman918
from Jaipur, Rajasthan
Feb 2, 2023
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Product is successfully pickedup but status is updated to pickup is failed

Address: Vaishali nagar, Jaipur, rajasthan

I have returned 2 product and delievery boy came on 30 january 2023 and pickup the product successfully but in evening the status is updated to pickup failed.
and on 31st January again pickup boy came and I informed him that pickup is done then he update the status to product mismatched.

I complained many time but did not get any response from myntra.

I hope this compalain can help me....
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M
Madhaa
Feb 1, 2023
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Tag Issue

I have placed order with Myntra online and got the product on 4th Jan 2023 . Product was "All about you" long jacket . I raised the return request on 5th Jan due to size issue. But return was on hold due to price tag issues. I returned the product in same condition in which i received. I received the product without Tag only as didnt keep the product with me more than 24 hrs.
i raised many time return request but it was on hold and...
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S
Simplejain
from New Delhi, Delhi
Feb 1, 2023
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Not picking back returnable Luggage

I have purchased a Safari luggage from Myntra, which is quite big in size, so want to return it, it has 30 days return policy. Item is unused and with all tags etc.
I have submitted return request 3-4 time, sent written complaint, called customer care, they raise incident which is getting closed without resolution. Every time after submitting my return request, pickup is scheduled, but pickup status is updated as Failed without coming...
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M
Madhaa
Jan 31, 2023
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Price Tag Issue

Hi
i placed order on Myntra for one product " All about you" long Black colour Jacket and received the same on 4th Jan 2023. I placed return request on 5th jan 2023 due to Size Issue. The Myntra person came for pick up and decline my request due to Price Tag was missing. I came to know that time regarding price tag issue. I made several time request to Myntra that I have placed return request next day and product was not with me more...
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S
Srishtiii_24
from CHITTORGARH, Rajasthan
Jan 31, 2023
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No pickup is done

Address: Konde Products &Services Private Limited,3rd floor, No. 1185,5th Main, 7th sector HSR layout,, Obeya Tranquil, Bengaluru, Bengaluru Urban,, Bengaluru,

I have already applied for return and it is accepted as shown in the mail but no one picked my return for 10 days and now I have applied again and the same is repeating again....
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ShubhamTomar
Jan 31, 2023
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I need my money back

I have returned the product that I have received today in the same condition I get but still what kind of mockery is your quality check like you are saying that I received the product at around 1 pm in the afternoon today only and send the product back at around 5 pm and during this time I have used your product and it doesn't pass the quality check..woww your quality check team wow...have some common sense.
This is really absurd...
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Xmjshzbxnz
Jan 29, 2023
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Delivery agent irresponsibility

I ordered dress from myntra. I thought that it fit perfectly but it does not. So I want to return it. But the dress has only 7day return policy. I received my product on 24.01.2023 evening . I kept my return request on fourth day 27.01.2023. And today is 6th day 29.01.2023. The delivery agent didnot shown up till now and did not even contacted me . But in the portal it shows that return pickup failed due to customer unavailable. Due to their...
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A
adityav_comp
Jan 29, 2023
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Wrong product delivered, refused to return the delivered product

Address: Bengaluru

Ordered Boys Colourblocked Lightweight Bomber Jacket (Product ID - [protected]) from Myntra (Order ID[protected]-3987603 ) but an entirely different product was delivered. The product received differs from the ordered product in two ways:

a. Color difference - Ordered product was grey but delivered product was blue in color
b. Lack of elastic bottom - Ordered product has elastic lining at the bottom while the delivered...
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