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Updated: Nov 3, 2025
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Myntra.com reviews & complaints page 324

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T
Tinish Sehgal
from Mumbai, Maharashtra
Apr 11, 2019
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Address: Girls hostel 9 Panjab University, Chandigarh, Chandigarh, 160016

I ordered a dress on 7th apr... It shiwed earlier to get delievered by 12
But then date passed on to 15
I need that dress on or. Before 13 april
Now my order is still. Pending it is not showing any further updates.. Getting linger on
I have called. Too many times to customer care in last three days but they are helpless too
I am very disappointed seriously... You should be clear with the tracking details

Its been three days its not showing anything any movment from seller or something... If i dont get my order well on time i will visit this site again... My irsy and bad worsy experience...
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    H
    Harvir Sandhu
    from Mumbai, Maharashtra
    Apr 10, 2019
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    Address: Mohali, Punjab, 160071

    I had ordered a navy blue shirt from united colours of benetton but what I recieved today is a FAKE benetton shirt which is totally in worn out condition.Its buttons read WOODLAND .It has a fake tag attached inside the colors of benetton which is attached using a fevicol.The color of fabric is faded and shirt is torn from sleeves and back.It is totally fake product and I will forward you the picture and video of fale product .I will also mail to benetton india and woodland about this fake shirt.I will also put it on social media and go to consumers court as I have been frauded.
    +1 photos
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      P
      Pri1235
      from Mumbai, Maharashtra
      Apr 10, 2019
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      I recently got a watch from myntra.
      Order ID[protected]-3524403.

      The order was delivered on March 1 and I was out of town till April 5. Now after using the watch for just 5 days it's not working, I have paid nearly 1300 bucks for it. Didn't pay that much for a watch to work for just five days. I hope myntra will take accountability for the same and not disappoint it's customers as we buy products from myntra thinking they are quality ones. If they are selling something shouldn't they be responsible for it.. The customer care ppl are lethargically responding and not understanding the customer situation, I haven't raised a issue after two or six months.
      Myntra.com customer support has been notified about the posted complaint.
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        N
        navi0225
        from Bengaluru, Karnataka
        Apr 10, 2019
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        Address: 560016

        Hi, on[protected], at 4.31pm amount of Rs 2076 is deducted from airtel wallet (transfer was made to buy a product on myntra worth 2076), but the amount was deducted from Airtel app but wasnt received by Myntra, i had called myntra customer care on this issue, and they asked me wait for 48hrs, and its been 48hrs that i did not receive my money back, or my product booking was confirmed.please find below transaction IDs
        Transaction id: [protected] this is transaction id
        id provided by Airtel customer care is :[protected]
        kindly help on getting my cash back to account.

        Regards,
        Naveen chandra
        contact number : [protected]
        +1 photos
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          M
          mark william ds
          from Hyderabad, Telangana
          Apr 10, 2019
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          Address: Myntra, Hyderabad, Telangana, 500004

          I had ordered Invictus men loafers, I had received a product of 361running shoes instead of loafers.

          I had called to customer care and asked for exchange he used to wait for 72hours. The Next day I had called again, still said wait.

          Suddenly I got mail of Your Return Request accepted, Today I called to customer care and asked my exchange.

          Now they were saying there is no exchange, only return available.
          Myntra.com customer support has been notified about the posted complaint.
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            K
            kalpana mohan
            Apr 10, 2019
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            fraudulent pricing fluctuations. charged high on the items on my cart at the time of checkout and shipping

            Address: 600086

            The prices of items on my cart have increased once i moved it to order and shipment. It originally showed rs. 8573 and increased to rs.9496. I used coupon code meta30. I find it fraudulent to change the prices for the items on cart at the poin of billing. The money has been deducted from my debit card. I understabd that prices change for itmes but surely what happened in my case is fradulent. Specifically increasing the price of items waiting...
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            B
            Bhagyalata Raut
            from Bengaluru, Karnataka
            Apr 9, 2019
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            I have ordered 2 van Hussain formal pant. And then accidentally I have redeemed insider points which is waste for me. So many insider points lying with me and even I can't use those. Now customer Care are saying, I can't return the products as I have redeemed points. And there is no way to revert those points which is still there in my myntra account.

            Is it a flexibility for an icon member or u r restricting us to return some products. Being a regular customer, I never expected this behavior of myntra. If that product is of no use, what should I do with those. At least you should allow me to exchange that product.
            Myntra.com customer support has been notified about the posted complaint.
            View replies
            I return a jumpsuit on 25/3/2019 but today I have not received the amount in my account and no help from customer care also I submitted all my account details on e mail which I get from executive but no refund I get till 3/2/4/2019
            Reply
            I recently placed an order with myntra and i recieved it today, i wants to return it but not getting any return option in "orders" list.
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              V
              Vinita Agalcha
              from Pune, Maharashtra
              Apr 9, 2019
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              Address: Eon it park, Pune, Maharashtra, 411014

              Hi i have not received my refund after pickup was done . i too received refund initiation mail from myntra & refund timeline has been passed.Kindly take necessary action against myntra & refund my rs Rs.687.0.the required timeline for refund has been passed.for proof i am attaching photos.i received mail from myntra on 22th mar 2019 but the timeline have been passed still not get refund.

              RRN Number[protected]
              Refund Amount - 687.0
              +1 photos
              Myntra.com customer support has been notified about the posted complaint.
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              I am unable to go ahead and create a return for a pant that I purchased from myntra.

              The app goes blank when we go to the return page...have tried from website as well.getting a blank page there too
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                Y
                Yogesh Pauranik
                from Chengalpattu, Tamil Nadu
                Apr 9, 2019
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                My account was hacked on 09/04/2019, morning 4 o'clock. Someone hacked my account, changed address and phone number and used my credits to order. I reached out to myntra immediately and response was that they will try to stop the delivery but they are not sure whether the order could be stopped from being delivered. All the customer care could tell me is register a cyber complaint. Also, there was nothing they could do regarding my myntra credits either. Disappointing response from their end, no option to even stop the delivery. The shipping address is of belgaum, looks like this address has been used multiple times for myntra delivery.
                Myntra.com customer support has been notified about the posted complaint.
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                  S
                  shivali goel
                  from Karnal, Haryana
                  Apr 9, 2019
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                  Address: House no 759, sector 16, Panchkula, Panchkula, Haryana, 134109

                  Todaymorning i got a fake message says that.. (. Hi sir we are very grateful to inform you that your number has been selected in lucky draw in our company so our company is providing you a mahendra xuv 500 car.
                  Please take necessary action... He told about my purchasing details correctly... Why are you reveal this customer details... I want to know..
                  +1 photos
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                  The product order was delivered at the wrong address which was not accepted at the address Location. Please provide my refund.
                  Order ID[protected]-9333601

                  fraud by myntra - Comment #3401465 - Image #0
                  Reply
                  Order no:[protected]i have orderd 12 article, 1 tshirt and 1 shirt, tshirt i got but i dont get still about shirt's update,

                  [protected]

                  contact no.[protected]
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                    S
                    Suranapooja
                    from Noida, Uttar Pradesh
                    Apr 8, 2019
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                    Address: Gurgaon, Haryana

                    We ordered Hangup men pink printed waistcoat ( Order number[protected]-5311301 ) from myntra and the same was delivered on 31st March 2019.
                    From last 2-3 we were trying to return but as the item was not showing delivered at per the system so there was no return option.
                    Tried contacting customer support many times but either your helplines are busy or your system are not working from past 2 days.
                    And when finally we could reach your customers support, your staff was not at all supportive.
                    Kindly look into the matter and help us return that product as soon as possible.

                    Thanks
                    Pooja Surana
                    Myntra.com customer support has been notified about the posted complaint.
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                      L
                      Luna Baral
                      from Mumbai, Maharashtra
                      Apr 8, 2019
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                      Address: 27/307 larica township, Kolkata, West Bengal

                      Delivery boy number is[protected] ...he behaved at me so roughly...i hv voice record on the conversation... I m luna baral [protected]. From larica township kol 126 .myntra authority i request u to train your boy on customer dealing manner..when we order a product they r too much good behaved person...but in case of returning item.. They behaved casually..its not expected from myntra.. Look at this matter other wise we complain to consumer forum
                      Myntra.com customer support has been notified about the posted complaint.
                      Apr 08, 2019
                      Updated by Luna Baral                       Delivery boy said me roughly i give dirt to the product...where is the dirt????

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                        S
                        Subarna Goswami
                        from Mumbai, Maharashtra
                        Apr 8, 2019
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                        Address: New Delhi, Delhi, 110067

                        Sir
                        I have placed my oder for refund the day i received and the delivery guy refused to take just because of price that was mentioned in tag i cutted and he refused to take by saying the price is 899and what i received was of 566 rs. Even i haven't used product and still he denied to receive. Im attaching images that i mentioned. Kindly proceed my refund issue otherwise i will not purchase anything from your renowned company myntra for this small issue where i cutted the price. Even you mailed me 3 times informed me about details you have still i m disappointed from your norms.
                        +3 photos
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                          A
                          Ankkita Sharma
                          from Delhi, Delhi
                          Apr 8, 2019
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                          Address: 411028

                          My Myntra account was hacked and an order (JBL ear phones) was placed. As soon as I came to know about this fraud transaction, I contacted Myntra 5-6 times and asked to stop the delivery. After few hours when I checked the status, delivery was done to the fraudster. The delivery could be easily stopped but there wasn't enough support from their end.
                          Also my account being hacked put my info, saved cards on risk. They still dont seem to be responsible/ careful about it . The attitude is very casual, as if it's a normal thing for them.
                          Such companies promoting online frauds and encouraging fraudsters should be taught a lesson.
                          Myntra.com customer support has been notified about the posted complaint.
                          Apr 09, 2019
                          Updated by Ankkita Sharma                           Any measure taken from their end ??
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                            S
                            swaminath. bobby
                            from Khammam, Telangana
                            Apr 8, 2019
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                            I was trying to place an order with myntra.com through their app on 7th april 2019. And i made a payment of 1070 through airtel money wallet ([protected]). Due to some problem i dont know why but money got debited from my account but no order was placed with myntra. Myntra denies having received the money but my payment has been made. Haven't received any confirmation of refund from myntra side even though i keep calling their customer care. This is totally disgusting... When i placed order there was an offer of some cashback from myntra if i make payment through airtel app.. I have attached screenshot of payment details. But money is yet to be refunded.
                            +1 photos
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                              R
                              Rizwana Saife
                              from Mumbai, Maharashtra
                              Apr 7, 2019
                              Resolved
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                              Resolved

                              fake tommy hilfiger bag received

                              Address: 313004

                              My bad experience with myntra. Fake branded products.

                              I bought a tommy hilfiger navy blue sling bag from myntra on 25 feb 2019. It was stated on the website that this is an original tommy hilfiger bag.
                              I ordered it for rs 2830 which is too high for this sized bag but i went forward with this product as it was stated that it is original.
                              But to my surprise, after only 20 days o[censored]sage, the bag has started to wear...
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                              Pallavi121
                              from Hyderabad, Telangana
                              Apr 7, 2019
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                              I had placed a prepaid order on myntra for five items on 27th march 2019 to which the promised date was 4th april 2019.
                              I have received only 2 items till date and have received no information regarding the remaining 3 items amounting to rs 3500. Since it is now 3 days post the promised date kindly provide information regarding the same or refund the amount of the order.
                              Inspite of contacting the myntra customer care so many times i still haven't received any update regarding my order delivery.
                              Kindly update asap.
                              +1 photos
                              Myntra.com customer support has been notified about the posted complaint.
                              Apr 08, 2019
                              Updated by Pallavi121                               Myntra has an inefficient customer support team whose only job is to register the complains and not act on it.
                              I have been speaking to the customer care everyday and have been receiving the same email each day which I have attached below.
                              It is very tedious to go through the customer care procedure everyday. Explaining the problem to their champions and then the supervisors.
                              Although I have been a regular shopper on Myntra for past 5 years I have had a very bad experience with regarding this order. No support from their end. When an order goes missing its just gone and nobody is there is track it down.
                              Lately I have been going through the complaints and reviews and have concluded most of them were of prepaid orders. Myntra surely is incapable of dealing with prepaid orders it might as well remove the option.

                              View replies
                              I have ordered GERUA
                              Women Blue & Off-White Printed Straight Kurta Size: M | Qty: 1 along with another item on 4th April 2019 and this product is not shipped yet. I would like to know the current status of this product.
                              Thank you

                              myntra prepaid order misplaced - Comment #3399613 - Image #0
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                              Why COD payment is not allowed? How to allowed this type of payment
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                                P
                                Pallavi121
                                from Hyderabad, Telangana
                                Apr 7, 2019
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                                Address: 500015

                                I had placed a prepaid order on myntra for five items on 27th march 2019 to which the promised date was 4th april 2019.
                                I have received only 2 items till date and have received no information regarding the remaining 3 items amounting to rs 3500. Since it is now 4 days post the promised date no information has been shared with me.
                                Inspite of contacting the myntra customer care so many times they are not able to track the items and i still haven't received any update regarding my order delivery.

                                Regards
                                Pallavi
                                Myntra.com customer support has been notified about the posted complaint.
                                View replies
                                Refund money is not transferred to my account even i returned my order and reached to the merchant successfully. Customer care people also not responding properly on this issue... Please help me out on this...
                                Thanks in advance...

                                prepaid order misplaced - Comment #3399875 - Image #0
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                                  G
                                  Gautam Narayan Gupta
                                  from Delhi, Delhi
                                  Apr 6, 2019
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                                  Address: New Delhi, Delhi, 110006

                                  Dear ananth narayan,
                                  I am gautam kumar gupta, i bought a product on your portal order number is[protected]-0245901 and expected delivery date is 03-04-19. I got message last three day (03, 04,[protected] your product is deliver today but its not delivered at the time. With this message delivery person number mansion when we call this number its switch off, out of network and after the day we got a new message sorry your product is not deliver. Its happen last three days. I called customer care he told me your can wait 72 hours for any update.

                                  So, i can't wait for the product because i already pay the money of this product.

                                  I need some action regarding this behavior of your company and your courier service.
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    V
                                    Vishal Rewari
                                    from Surat, Gujarat
                                    Apr 6, 2019
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                                    Address: 74, S.B.K Society, Narayannagar Road, P.O. Paldi, Ahmedabad, Gujarat, 380007

                                    I logged into the account on 1st April and saw an unidentified order in my account.

                                    Order Number:[protected]-4432003

                                    This order was not placed by me and someone hacked into my account due to Myntra`s lack of security and security breach.

                                    Order worth 5K was placed and someone changed the phone number of my account.

                                    Due to myntra`s lack of security I lost credits.

                                    I would like refund.

                                    Also Myntra is not helping to resolve the matter and diverting me to police for cyber crime.
                                    Myntra.com customer support has been notified about the posted complaint.
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