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Myntra.com Complaints & Reviews

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Updated: Apr 13, 2025

Complaints 9857

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812

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Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra is not processing my return for shoes which are wrong size

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Myntra.com reviews & complaints page 320

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Address: Mumbai City, Maharashtra, 400093

Had ordered for the ecraftindia - handcrafted bird shaped wall clock, which was defective product. Placed a return request. There was no one who came to pick up the product. After waiting for 2-3 days contacted myntra. They informed me that this product has to be self shipped to the nearest myntra place and that details they mailed me after i inquired about it. That's not all.

Post that i went to courier guy to get the product...

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I ordered puma red ferrari shoes on 4th april and cancelled my order on 5th april. I was told that i'll receive my refund within 7-15 days. But it has been more than that. I contacted myntra and they said they have already initiated the refund with the bank.. When contacted with the bank they say that they have not received the money. Myntra gave me this reference number 74766519095913559851710. But seems like it is of no use. What do i do?...

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According to myntra, they have initiated my refund on 29 march, 2019 and the due date given by them is 8 april, 2019. but today is 16 april, 2019 and i havenot receibed my refund amount yet of ₹1460. Please check evrythng again and process my refund asap.they say that talk to your bank. i talked to my bank also many times but they are saying that we cant tell anything unless that anount gets credited in your account. there is no credit...

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Address: Pune, Maharashtra, 411025

I have been having this issue with mynthra at milit, diat khadakwasla, pune 411025. The delivery guys call me and tell me they don't have service in this area (Which is untrue because several deliveries are being made to the same pin code). They tell me to come to nanded city to collect my item. This is not feasible for me and is not acceptable when mythra provides home delivery. I have also checked with some my neighbours and they always...

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Address: 403, B Block, Navya Nulife, Sheelanagar, Visakhapatnam, Andhra Pradesh, 530012

I had purchased a Myntra gift card worth INR 500 by redeeming my Myntra insider points. It's validity is till march 2020. When I tried to use it for my purchase, the message reflected was " gift card is deactivated". I am surprised at this and after several complaints raised to Myntra customer care team, they are not resolving it. Every time there request is for 48 hrs or 24 hrs or by the end of the day. But till date I have not received...

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As a regular customer i have bought many underwear before but this time i bought an underwear from soul space in myntra. The size chart provided under this specific company is wrong and because of this i bought two underwear with one size extra.

I am only requesting for an exchange rather than a return. If i were responsible for this i wouldn't really file a complaint so please consider this.

The product is strictly...

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Address: Thiruvananthapuram, Kerala, 695017

The deliverey agent behaved so rude! He was so arrogant. He behaved so rude and was very impatient when i was telling him the delivery location. He was being mad at me for no reason. I was at the office and i told him i would give him some other number to call if he is not clear about the location. He was having the upper voice and was arguing with me. He was not even willing to listen to me. He wanted me to tell him the direction and he...

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Address: Protected., New Delhi, Delhi, 110088

I returned the products with order no.[protected]-3067603 on 2nd April, 2019 but still haven't received my refund of Rs 5191 yet.

There were two pairs of shoes(one white Adidas shoes + one black Adidas shoes) that I ordered but both of them were the wrong size.

I have followed up with the customer care team twice, but each time they ask me to put my grievance with the concerned bank. They sent me an email...

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Hi. I have ordered some 7 products from myntra from which they called it delivered without confirmation. When i talked with a customer support he said he send me a signature mail but i dint receive any mail. I didn't receive any of the products yet. Order numbers are[protected]-3268901,[protected]-1026201,[protected]-1499601,[protected]-78981...⇄ Please help....

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I have ordered a headphone from myntra but i have received a used one and there is no option for return in the givee order section it is soo frustrating for me that such a big brand like myntra is disappointing their customers i have never ever faced something like this from mytra i was always being satisfied with it but after all this i just dont feel like to shop anymore from Myntra.My order no is[protected]-2844701....

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I have an account on myntra.com which i have been using for years. A few days ago someone logged into my myntra account and placed order using myntra credits. Today when i was checking my account i got to know that someone used all of my myntra credit worth inr 3357.

The hacker logged into my account and then changed the registered no. For which i did not received any information. And later on the hacker placed 5 orders using...

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Address: Mumbai City, Maharashtra, 400064

I bought a saree from myntra on 4th april (Order no.[protected] 0557801) and requested a return. The saree did not have any price tag or bar code on it, the outer plastic cover had a supposed bar code. I did not bother to safely keep a plastic covering and misplaced it. Just on the basis of missing outside cover which had the bar code my claim has been declined. The cost of the saree was rs.3495/- and i want the refund. My product is...

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Address: 483501

I have placed an order for woman boots but i received pair of boots for same leg (Right leg). When i have lodged request for the same they said they don't have that size. They lodged request for return the item from back-end itself but if they don't have the pair of boots then how can they add to the available items list. This is not my fault. Now i want this item with right pair. This is myntra team fault. They have to manage....

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Address: New Delhi, Delhi, 110031

I had ordered a Nike tracksuit (Men) from Myntra which was priced at 2830 Rs. However upon delivery, I only received the jacket (top) and not the bottom. Spoke to customer care and they advised to raise a return request and raise a new order. Initially the return was processed successfully. After a few weeks I re-ordered the same item from Myntra hoping that it would be delivered as per the product description, however this time the product...

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Address: Therachem Research Medilab (India) Pvt. Ltd. E-969, BioTeck Park, RIICO Industrial Area Sitapura, Jaipur-302022 Email id: pksantra@therachem:org Mob: 7891950000, Jaipur, Rajasthan, 302022

Dear Sir,

I am Dr. P. K. Santra received one defective Wall Clock (RANGRAGE Navy Blue) bearing the following details:
i. Order #:[protected]-2079903 dated: 01.APR.2019
ii. Invoice #: [protected] dated: 04.APR.2019
iii. Mantra SKU code: RNGECLKS32930129
iv. Shipment #: [protected].
Clock stops after sometime and we fail to use the same. It is therefore requested to do the needful...

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Address: B22/44 a Harnam nagar, Kapurthala, Kapurthala, Punjab, 144601

I have purchased pack of three highlander T-shirts . But I got only one instead of three. I complained to the delivery boy and he advised me to put return with the reason of short shipment. I did the same way. After that we repeatedly got calls from Myntra people and massages also regarding your return will be picked up today. But they did not pick and I repeated complaining to the help center. After a month I got a massage that my return...

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Website: www.myntra.com

I ordered one cover story "black printed high low" top. I created an exchange/return for the product yesterday but now it is not reflecting in their account. They are not listening to me that there was an issue with their system. I have requested them again and again.

I want to return this product. Kindly address my issue.

My id-ashmi4. [protected]@gmail.com...

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Address: Bennett University, Dabra Village , greater Noida, Gautam Buddh Nagar, Uttar Pradesh, 201009

Respected authority
I am raunak sood and i had placed an order for jbl earphones on myntra and i want to place for a replace of those defective earphones, with all my good conscience i want a delivery guy to come to my door step and replace my product but due to a defect or my own unability to work through your app i am not able to apply for the required replace and not even got the required discount i got billed rs 833 and now response...

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Address: Plot No.-1, Ganesh Vihar, 4D Campus, Murlipura, Jaipur, Rajasthan, Jaipur, Rajasthan

Name - anju
Mobile - [protected]
Mail id - [protected]@gmail.com
Order no. - 110116694196684446803

I purchased a product from myntra on 04/02/2019 and it was damaged. I returned back the product immediately but myntra didn't picked up this product, i self shipped this product and also pay rs.350/- delivery charges.
Now it's about 2 month and myntra yet not refund my amount, i called so many times...

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Address: Plot 11 Ayappa Society Madhapur Secunderabad Hyderbad Opposite Madhapur Petrol Pump Near Durga Temple, Hyderabad, Andhra Pradesh, 500081

Hi, i have placed this order and expected delivery date was 14 th of apr. Now it got changed and your customer care advisor and senior supervisor both rishab and ananya refused to help me out stating the myntra doens't have a complaint process. Also refused to give me twitter and fb page where i can tag my complaint.

I need my delivery to be done on 14th of apr. I have proof for the same that it was promised to be delivered...

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