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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

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transfer myntra credit amount to my bank account

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Received damaged product, company not providing exchange or refund.

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Myntra.com reviews & complaints page 323

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Address: Gachibowli, Hyderabad, Andhra Pradesh, 500032

Order id[protected]-5032303
Return id[protected]
I returned two products with this order id and return id, amounting to a total of rs. 2054, but i dont see the refund in my bank account. I reached out to myntra, and they said the refund was already issued. So i asked for the reference number and the recipient account/wallet number so that i follow up with that bank/wallet. But even after 15-20 emails and 6-7 calls, they...

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Address: 122004

Hello sir, i had ordered hrx men core 1.0 running black shoes from myntra, which got delivered on 15 feb. It has a warranty period of 3 months. Since then i wore them hardly 4-5 times only and the material (Net) is of very poor quality, which started tearing. I have visited on its official website but there's not any warranty period return policy column. How can i return it please help..
Regards
Ayush...

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Address: DVC Damodar pally,Burdwan,713103, 713103

I had ordered 5 T-shirt, also done y payments, my Oder had been successful but someday after Myntra cancelled my Oder by themselves without informing me.when I contacted with customer care they told me that we have an error in their list. If there is my problem the are responsible for their fault, if they have accepted my order they they can’t cancel....

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Address: 700020

I placed my order for a zaveri pearls set and received it on march 6th. However, when i opened the pack the third string was loose and all the pearls were lying in the packet. I placed an exchange order immediately. The ekart delivery boy came on march 18th, examined my product like i was a criminal and said it cant be exchanged. Then he handed over the phn so that i can talk to a myntra ex. He said i have to file a complain and will get...

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Address: 244, 5th floor, Bhartiya House, Girish Park, Kolkata, West Bengal, 700006

Today (19.03.18) i got a call from myntra delivery person named as kundu store - kundu str from kolkata for picking up on of my order (Return no.- [protected]) placed on 18.03.19. I was in bus so i wasn't able to talk so he abused me.
He said some vulgar words.
I never thought myntra delivery person would ever do like this, they be aware enough while hiring someone. This creates a bad reputation of the store. Do take action...

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Address: Gwalior, Madhya Pradesh, 474001

I ordered product on 10 march... Zaveri pearls earrings there is a defect in product so put an option replacement your ekart logustics delivery boy talked rudely and not handovered me the product... Tell him to learn englush its defect not damaged i want my replacement product i want product tell ekart logistics gwalior to deliver the product.. I placed 10 march for replacement...

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Address: Visakhapatnam, Andhra Pradesh, 530041

I received wrong product and pick up was done on 11th march 2019 but till now no updates of refund nd pick and delivery agent was very rude nd bad behavior now for refund daily m calling myntra but even higher officials also not listening, avoiding me, not giving my refund, they have taken my money and shoe both, very very bad service nd nd customer care executive are totally nonsense giving fake promises to me even mangers also, myntra is...

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Address: Visakhapatnam, Andhra Pradesh, 540041

I received wrong product and pick up was done but no updates of refund till now daily m calling myntra but dey r not responsible only sending mail to wait 24 hours dat is not at all gud, its pathetic service from myntra shopping, lost 3800 rs, dey taken shoe nd money both nonsense shopping site. No one is listening, their manager also nonsense, no proper answer only harrasing....

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Address: Myntra, Bangalore, 560078

I am a premium myntra costumer who shops at least about 1lakh worth products from myntra every year. Last month i bought an innerwear product. Before buying i checked on the product page if it has return available. It said 30 days return available. After receiving the product, i did not like it as the product did not match its description. I placed a return request. For close to a month nobody picked the product up. When i called myntra customer...

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Address: 713q01

This is regarding order no 110355494662678906903 men's navy blue solid sliders size 8 which i ordered but i was shipped wrong product a ladies crocs size 6 so i had applied for a exchange but today exchange guy came and didn't accept the exchange because still its showing in myntra that i was shipped the men's slider navy blue size 8 which is actually wrong i was shipped a wrong product i received a wrong product please correct it and ship...

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I had ordered products more than rs. 40, 000 on myntra.com and they blocked my account with this open order. This happened around 16th and i am in contact with them from that time. When i asked them why the account is blocked in between of an order, they have no answer.
Till now, they were responding to my mails and they informed that they will observe my account but when i asked them that "to observe the account, they would have...

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Order no. - 110428349285531852603
Tracking no. Ml[protected]
Mast & harbour
Men charcoal grey sneakers

This is the product which i ordered on 12 march. And today i. E on 15th i got the message that the product is delivered. But i didn't received it and neither someone whom i know has received the product.
It was delivered to someone else, of whom i have no knowledge of.
Delivery guy doesn't...

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I have purchased a adidas pod shoe worth ₹13, 999 under order id :[protected]-1553303 on 07 march. The shipment was delivered well sealed but there was only one shoe in the box, not a pair of shoe.

I raised a concern in regard to this and kept following up with them. After a few days when i contacted them on 15th march, they stated that my request has been declined as the shoe was completely delivered to me.
br...

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Address: Bangalore, Karnataka

I ordered a kurtha and a wrong product got delivered to me. Then i had requested for an exchange instead they filed it as a return. Again i had to call them up & ask for an exchange, they asked me to cancel the return & ask for an exchange again. When i did so they entered a wrong address for pickup. Now they say "it has already been shipped & you cancel it only when its out for delivery and that too i have to call up the delivery guy. Then...

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Address: 421501

Hi myntra team,

I just wanted to let you know that i had placed an ordered of gerua palazzo set (In orange & grey color), which i had received in november 2018 was having the list of defects, which are as follows.

1. I had return the order & asked for the another one for the same. Because after receiving i found out some colour difference in palazzo.

2. Second time when i had placed an ordered,...

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Address: Sagolband meino leirak imphal west manipur 795001, Imphal East, Manipur, 795001

Website: Myntra

I have been charged more than the amount i have been asked to pay at the time when i placed the order ssafras women teal blue solid maxi dress bearing order no[protected]-4709703 of rs755.00 my shppng chrge was free on the time of placement of the order so no summry of shpng is imcluded in the order histry but when i recieved the product i had paid more than the original amount. Rs904.. But if i want to return the product. M not going...

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Address: Bangalore, Karnataka, 311001

I am myntra customer from last 8 years n this time myntra cheated me badly. My damaged product was picked up but refund hasn't had been sent yet. I tried callin customer care n no. of times but its of no use. Its bad that myntra did to me. Everythime i call them the response they give is never concrete. This s how myntra s payin back to a loyal customer....

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Address: Pune, Maharashtra

I have ordered 14 products from Myntra.Out of 14 products, 2 products delivered to me was wrong.I raised a complaint for this on 25th Feb and have been asked to wait for 72 hours.After waiting for the specified time frame when I called to the customer care, everytime I have been asked to wait for 24 hours.After waiting for 10 days when I called to Myntra I have been informed that the request is declined and when I asked for reason no proper...

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Address: 110043

We placed an order 110208819651964777701 for a shirt of size 46. Myntra delivered a size 44. Return request was raised and the product was picked up by a delivery guy named Manoj. We never received a return message. And we raised the issue with Myntra for the same. The team has been harassing us on this issue. Neither are they coordinating with us for this. We have been trying to follow up on this but they are not giving us any solution....

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Address: Varanasi, Uttar Pradesh, 232101

Hello myntra team,

I have ordered one house of pataudi black self design bandhgala blazer in size 42. But due to size imperfection it didnot fit me well and i have requested for the return of the product.. But the delivery agent has exchanged the product with the same size of 42 again.

I would like u to rectify your mistake from your side and fullfill my request of exchange at the earliest. As a proof i am attaching...

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