Claimed

Myntra.com Complaints & Reviews

1
Last updated Sep 19, 2024
Complaints 9816
Resolved
806
Unresolved
9010
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 323

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Srijita Guha
Report
Copy

return of zaveri pearls set

Address:700020

I placed my order for a zaveri pearls set and received it on march 6th. However, when i opened the pack the third string was loose and all the pearls were lying in the packet. I placed an exchange order immediately. The ekart delivery boy came on march 18th, examined my product like i was a criminal and said it cant be exchanged. Then he handed over the phn so that i can talk to a myntra ex. He said i have to file a complain and will get...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:244, 5th floor, Bhartiya House, Girish Park, Kolkata, West Bengal, 700006

Today (19.03.18) i got a call from myntra delivery person named as kundu store - kundu str from kolkata for picking up on of my order (Return no.- [protected]) placed on 18.03.19. I was in bus so i wasn't able to talk so he abused me.
He said some vulgar words.
I never thought myntra delivery person would ever do like this, they be aware enough while hiring someone. This creates a bad reputation of the store. Do take action...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prerna Gandotra
from Indore, Madhya Pradesh
Report
Copy

ordered product put a request for replacement

Address:Gwalior, Madhya Pradesh, 474001

I ordered product on 10 march... Zaveri pearls earrings there is a defect in product so put an option replacement your ekart logustics delivery boy talked rudely and not handovered me the product... Tell him to learn englush its defect not damaged i want my replacement product i want product tell ekart logistics gwalior to deliver the product.. I placed 10 march for replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fzs786
from Guntur, Andhra Pradesh
Report
Copy

pick up done but not received any refund

Address:Visakhapatnam, Andhra Pradesh, 530041

I received wrong product and pick up was done on 11th march 2019 but till now no updates of refund nd pick and delivery agent was very rude nd bad behavior now for refund daily m calling myntra but even higher officials also not listening, avoiding me, not giving my refund, they have taken my money and shoe both, very very bad service nd nd customer care executive are totally nonsense giving fake promises to me even mangers also, myntra is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fzs786
from Guntur, Andhra Pradesh
Report
Copy

received wrong product and pick up was done

Address:Visakhapatnam, Andhra Pradesh, 540041

I received wrong product and pick up was done but no updates of refund till now daily m calling myntra but dey r not responsible only sending mail to wait 24 hours dat is not at all gud, its pathetic service from myntra shopping, lost 3800 rs, dey taken shoe nd money both nonsense shopping site. No one is listening, their manager also nonsense, no proper answer only harrasing....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KhushbooMB
from Hosur, Tamil Nadu
Report
Copy

unclear return policy

Address:Myntra, Bangalore, 560078

I am a premium myntra costumer who shops at least about 1lakh worth products from myntra every year. Last month i bought an innerwear product. Before buying i checked on the product page if it has return available. It said 30 days return available. After receiving the product, i did not like it as the product did not match its description. I placed a return request. For close to a month nobody picked the product up. When i called myntra customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gyamar Chachung
from Kolkata, West Bengal
Report
Copy

exchange the wrong

Address:713q01

This is regarding order no 110355494662678906903 men's navy blue solid sliders size 8 which i ordered but i was shipped wrong product a ladies crocs size 6 so i had applied for a exchange but today exchange guy came and didn't accept the exchange because still its showing in myntra that i was shipped the men's slider navy blue size 8 which is actually wrong i was shipped a wrong product i received a wrong product please correct it and ship...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NiAgarwal
from Noida, Uttar Pradesh
Report
Copy

account blocked with an open order of more than rs 40, 000

I had ordered products more than rs. 40, 000 on myntra.com and they blocked my account with this open order. This happened around 16th and i am in contact with them from that time. When i asked them why the account is blocked in between of an order, they have no answer.
Till now, they were responding to my mails and they informed that they will observe my account but when i asked them that "to observe the account, they would have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akash .gaurav
Report
Copy

order delivered to someone else

Order no. - 110428349285531852603
Tracking no. Ml[protected]
Mast & harbour
Men charcoal grey sneakers

This is the product which i ordered on 12 march. And today i. E on 15th i got the message that the product is delivered. But i didn't received it and neither someone whom i know has received the product.
It was delivered to someone else, of whom i have no knowledge of.
Delivery guy doesn't...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
baru gowda
from Bengaluru, Karnataka
Report
Copy

incomplete product

I have purchased a adidas pod shoe worth ₹13, 999 under order id :[protected]-1553303 on 07 march. The shipment was delivered well sealed but there was only one shoe in the box, not a pair of shoe.

I raised a concern in regard to this and kept following up with them. After a few days when i contacted them on 15th march, they stated that my request has been declined as the shoe was completely delivered to me.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tina Elza Philip
from Kunnamangalam, Kerala
Report
Copy

wrong product delivered & bad service

Address:Bangalore, Karnataka

I ordered a kurtha and a wrong product got delivered to me. Then i had requested for an exchange instead they filed it as a return. Again i had to call them up & ask for an exchange, they asked me to cancel the return & ask for an exchange again. When i did so they entered a wrong address for pickup. Now they say "it has already been shipped & you cancel it only when its out for delivery and that too i have to call up the delivery guy. Then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shona piya Khan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about the defective order

Address:421501

Hi myntra team,

I just wanted to let you know that i had placed an ordered of gerua palazzo set (In orange & grey color), which i had received in november 2018 was having the list of defects, which are as follows.

1. I had return the order & asked for the another one for the same. Because after receiving i found out some colour difference in palazzo.

2. Second time when i had placed an ordered,...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Romi 6
from Guwahati, Assam
Report
Copy

charging more than the original order amount

Address:Sagolband meino leirak imphal west manipur 795001, Imphal East, Manipur, 795001
Website:Myntra

I have been charged more than the amount i have been asked to pay at the time when i placed the order ssafras women teal blue solid maxi dress bearing order no[protected]-4709703 of rs755.00 my shppng chrge was free on the time of placement of the order so no summry of shpng is imcluded in the order histry but when i recieved the product i had paid more than the original amount. Rs904.. But if i want to return the product. M not going...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jyoti.ranawat
from Jaipur, Rajasthan
Report
Copy

refund not received since 2 months

Address:Bangalore, Karnataka, 311001

I am myntra customer from last 8 years n this time myntra cheated me badly. My damaged product was picked up but refund hasn't had been sent yet. I tried callin customer care n no. of times but its of no use. Its bad that myntra did to me. Everythime i call them the response they give is never concrete. This s how myntra s payin back to a loyal customer....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SwetaSinha2910
from Nagpur, Maharashtra
Report
Copy

kurta: 2 wrong products were delivered to me

Address:Pune, Maharashtra

I have ordered 14 products from Myntra.Out of 14 products, 2 products delivered to me was wrong.I raised a complaint for this on 25th Feb and have been asked to wait for 72 hours.After waiting for the specified time frame when I called to the customer care, everytime I have been asked to wait for 24 hours.After waiting for 10 days when I called to Myntra I have been informed that the request is declined and when I asked for reason no proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KaranTeotia
from Delhi, Delhi
Report
Copy

110208819651964777701 fraud against this order

Address:110043

We placed an order 110208819651964777701 for a shirt of size 46. Myntra delivered a size 44. Return request was raised and the product was picked up by a delivery guy named Manoj. We never received a return message. And we raised the issue with Myntra for the same. The team has been harassing us on this issue. Neither are they coordinating with us for this. We have been trying to follow up on this but they are not giving us any solution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikashjaiswal46
Report
Copy

exchange issue

Address:Varanasi, Uttar Pradesh, 232101

Hello myntra team,

I have ordered one house of pataudi black self design bandhgala blazer in size 42. But due to size imperfection it didnot fit me well and i have requested for the return of the product.. But the delivery agent has exchanged the product with the same size of 42 again.

I would like u to rectify your mistake from your side and fullfill my request of exchange at the earliest. As a proof i am attaching...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560073

On 15th of feb.'19, a fraud buyer logs into my myntra account, changes all details like password, contact no. Delivery address, places an order using my wallet balance of rs. 870, which subsequently gets delivered on 22nd feb.'19. The matter was discovered by me on 25th feb.'19 when i tried logging into my account. Since then i spoke to customer care several times, sent mails to [protected]@myntra.com, highlighted in social media platforms but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prashjonna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account hacked and used my myntra credit amount. please do need ful

Address:560043

An order has been placed in my account by some one on 11 th march 2019, i have called myntra customer care and raised a complaint.
Reference number : in[protected]

I have asked them to stop the order and the person told they can not stop as it is in packed status. I am following them and they say wait for 24 hours. Now the status of that order shows shipped.

Kindly help to get hacked order...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sha.rk.ira
from Dehra Dun, Uttarakhand
Report
Copy

steve madden rose gold watch

I had ordered this steve madden watch. When i received the watch i realised that the other 3 dials of the watch were mock. I placed a return for the product and the concerned person took the product from me the very next day and he checked all the price tags right in front of me. I later received a message that the product wasn't accepted in the quality check process and i had to contact the customer care for further details. They told me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy