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Myntra.com Complaints & Reviews

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Updated: Nov 27, 2024
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Myntra.com reviews & complaints page 328

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R
Rid95
from Rewari, Haryana
Feb 13, 2019
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complaints unattended and lack of product information

I have placed an order which when placed didn't say anything about self shipping but later, they when i wished to return the same, they told me to self ship the same.
And i made a call in the customer care complaining for this lack of information and such unethical means of selling the products, they didn't register the complait, kept on putting my phone of hold for around 15 mins in the conversatuon of 17 mins, neither resolved the...
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Abdul Hussain
Feb 13, 2019
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item has not delivered as it has shown in picture

Address: 411034

I have ordered for a archies product on myntra.com
Order no. 110126409219426926701
And they have not delivered me the complete product
Two items is not there in the product
& i have also applied for a gift card for which they have charged me 25/-
And that tooo they have not delivered as it has shown on their website
They have just written that msg on normal paper instead on the gift card for which...
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Ritu Mishra(Badhwar)
Feb 13, 2019
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hacked myntra account

Address: 122015

An order has been placed from my account. I had called the customer care person on jan 19, 2019 that some one hacked my account and ordered this reebok slippers using my mytra credit and asked him to stop the delivery. But that person informed me that now myntra cannot do any thing in such case where the order has been shipped. I was following the myntra for this case from jan 19 onwards and complained in the cyber crime department as well....
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D
Daksh2018
from Delhi, Delhi
Feb 13, 2019
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refund payment

Address: New Delhi, Delhi, 110001

Dear sir,
I am hereby writing this complaint so as to bring my issue in your notice. I had placed order for 5 nos. Sweat shirts in which 1 set was supposed to contain 4 sweatshirts & another set with 1 no.
However, i regret to say that i had received only 1 no. Sweatshirt and another set which was supposed to have 4 sweatshirts was received in tampered packaging. On opening the package there was only packaging material and...
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Chitra Asnani
from Pithampur, Madhya Pradesh
Feb 12, 2019
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delivered wrong product

Address: Bhopal, Madhya Pradesh, 462030
Website: Myntra.com

I ordered MILANI Conceal Plus Perfect 2-in-1 foundation plus concealer in the shade creamy vanilla 01. But i got in the shade light beige 03. Which is not my shade. That is of no use for me. The product is non returnable. Despite many complains my issue is not solved. Even i had shared the pictures of the foundation i recieved. But nothing happened.
Order no:[protected]-4099503...
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A
akansha rawal
from New Delhi, Delhi
Feb 12, 2019
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amount got deducted 2 times from my account

I ordered some products from myntra website costing rs. 7189. I made my payment through my jk bank debit card. First time it got declined. The second time it was successful. But this amount worth rs. 7189 got deducted 2 times from my account. The remaining amount means rs. 7189 has not been refunded back till now. Please help me into this matter and refund my money back....
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C
cocoma
from Udaipur, Rajasthan
Feb 12, 2019
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order delivered but not received my me

Address: Udaipur, Rajasthan, 313001

I had ordered a product jvc spice containers with stand on[protected]. Oder no[protected] 0682603 on[protected] and paid online
The delivery boy called me on[protected] for delivery i told him that my office is closed to-day and deliver the product on monday[protected]
But i track my order that shows delivered on[protected] but i didnot receive the product?

I called the courier service many times but no...
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N
Neha181991
from Patiala, Punjab
Feb 12, 2019
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tommy hilfiger yellow jacket

Address: New Delhi, Delhi

First of all, the product i received was defective. Instead of one chain, it has two chains which is not getting opened. The jacket is not opening up because chain is defective.
Secondly, i researched online for the same jacket. I found out that myntra one is the fake. It has an embroidery of tommy’s logo, whereas tommy never get it jackets embroidered like that.
When i called customer service, they told me that you can’t...
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A
ARY_03
Feb 11, 2019
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fraud using my myntra credit

Address: Gurgaon, Haryana, 122018
Website: Myntra

On Feb, 9th I received email from Myntra regarding my order shipment. I didn't place any order from Myntra. Who ordered from my account and used my Myntra credit ? After 24 hour of complaint log no action being taken by Myntra team. Followed repeatedly but no result.
Surprisingly Myntra team don't have access internally to cancel order upon user request. They cannot commit customer that they can cancel the order which is being ordered...
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S
Shivangi2
from Sonipat, Haryana
Feb 11, 2019
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mail change

Email id changes
Hi there,... The email id that's registered at myntra is wrong due to automatic keyboard typing mistake and thus i don't get the mails sent by u,,,... I want to correct it from ""[protected]@gmail.com""". To the correct one which is"""[protected]@gmail.com"""
Pls do it as soon as possible.,, thanks :)
I have sent return request through customer care already so how can i will be getting refund?...
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N
Nikhita Chhabra
from Delhi, Delhi
Feb 10, 2019
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fraudulent activity on myntra account

Some body from myntra itself has hacked into my account and has used my myntra credit to shop for himself. It is a myntra employee only as even after changing the password he breaks into my account. I have not got any resolution from myntra. Also i have been getting calls from various numbers. Right now its not just about the money its also about my personal information. My address, ph number all personal details are at high risk. The address...
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Nidhi Duggal
from Delhi, Delhi
Feb 10, 2019
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return request declined twice

Address: New Delhi, Delhi, 110092

I ordered anouk golden black and brown wedges on 31st january, 2019. I received it on 2nd february, 2019. However, the product i received was in a tampered box without any tags and was in blue color instead of brown and the wedges were not comfortable as they seemed in the image. I made a return request immediately. When your sales executive came on 3rd february, 2019 for the pickup he declined the request stating its a used product and refused...
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S
Sprain
from Mumbai, Maharashtra
Feb 10, 2019
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order not placed but money is deducted

I placed my order today 10-feb-2019 through myntra n i have done my transaction through debit card of standard chartered my money has been deducted from my account but my order was not placed i have received message from bank deduction of money through purchase i want my money back plz reply me as soon as possible i made transaction of 1289 rupes plz provide me with ur feed back ri8 now n plz resolve my problem myntra cannot cheat costumer...
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J
Jayvd Doshi
from Mumbai, Maharashtra
Feb 10, 2019
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product I'm complaining about is blink go fitness watch

Address: Mumbai City, Maharashtra, 400089

The product (Blink go fitness band), that i have received was unsealed and used as there were fingerprint marks on the face of the watch. When i asked for an replacement they said we'll let you know if we can provide the replacement or not. I didn't even ask for return or refund, i just asked for a replacement with a genuine new package to which they told we have to check and see whether the replacement is available or not....
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A
akshayshn
from Mumbai, Maharashtra
Feb 10, 2019
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fraud order, from my account myntra credits used

On 8th feb 2019, 3 products were ordered from my account, order id - 110144317350842544303. This order was a fraud order. All of my myntra credits of rs 3802 was used. I registered the complaint on same day. Still no action is taken from myntra side. Order is supposed to be delivered at address h no 5, ekta enclave, ekta nagar, roorkee road, meerut. Fraudster number is [protected].
Myntra is very sloppy on security side. Even the delivery...
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M
mysumitere
from Gurgaon, Haryana
Feb 9, 2019
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wrong product delivery and they are denying to exchange it

Address: 122001

I have ordered boult black crest wireless in-ear earphones with mic mor8a from myntra and they have sent wrong product.
Even wrong product which they sent that is used one. I raised my concern and sent one mail with actual image of product which was shown on website as well as image of product which we got. And at last they called me back and saying that this product comes under non-returnable but we are returning it in special case....
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Lizelle
from Mumbai, Maharashtra
Feb 9, 2019
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incomplete product delivered and no customer assistance

Address: Mumbai City, Maharashtra, 400059
Website: www.myntra.com

I ordered a kurta and pants set from myntra a while back and received an incomplete product (Only kurta, no pants) a week back and complained about the same. However they did not get back to me, i had to call them all the time. I have called them 5 times now and everytime i call them they keep asking me to wait for 24 hours. I even spoke to their supervisor but nothing has been done about it. It has been 8 days now and nothing has been done...
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Smrithi Ravindranath
from Bengaluru, Karnataka
Feb 9, 2019
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order not delivered and on the app the status is shown as delivered

Address: 560079

I placed an order containing 4 items on feb 1st 2019. After this on 7th feb 2019 i receive an update from them saying that my product is out for delivery... And after a while i get an update saying that it's already delivered! When in reality nothing at all has been delivered. I immediately raised an incident ref no. In[protected]... And have been tracking this since that day... Nobody has bothered to give a resolution for the past...
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A
amitpat
from Pune, Maharashtra
Feb 9, 2019
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account hacked and someone used my credit and myntra not taking immediate action

Address: Pune, Maharashtra, 411045

My account was hacked last night and when i woke up i saw someone (I have the details of them as i received an order confirmation email) had ordered from my account using all the credit i had. One item in the order already had got shipped. Called up myntra and cc rep was not able to sense the urgency and said superior will call in 24 hours. This is not acceptable. Also the hacker had changed my mobile number on the account without otp (Hopeless...
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Pratulya Jaiswal
from Bathinda, Punjab
Feb 9, 2019
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refund not got even after two complaints.fraud

Address: Lucknow, Uttar Pradesh, 226016
Website: www.myntra.com

I have ordered magzayara women black checked shirt style top order no.[protected]-5817401 which was placed on 27dec 2018. Its shows refund processed but haven't got till date.
I have ordered another top faballey women black solid shirt style longline top order no.[protected]-8939503 which was placed on 22dec 2018. It's shows return refund processed bt still haven't shown any progress it has been more than one month of my complain...
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