Claimed

Myntra.com Complaints & Reviews

1
Updated: Nov 27, 2024
Complaints 9820
Resolved
807
Unresolved
9013
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 340

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vidya Patwal
from Noida, Uttar Pradesh
Jan 7, 2019
Report
Copy

ordered product not delivered

Address: New Delhi, Delhi, 110025
Website: www.myntra.com

Placed an order on myntra 2 weeks back which was prepaid but as of now i have not received delivery of the same. Moreover no intimation has been served so far. They don't even entertain consumers complaint call, just a number has been flashed on their app/website.
I couldn't get the refund of the said order nor even getting the delivery.
Myntra team seems to be so irresponsible in handling their customers greviances....
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Supriya Dandgaval
from Chennai, Tamil Nadu
Jan 7, 2019
Report
Copy

myntra.com order returned to origin without even approaching

Address: Thane, Maharashtra, 421301

I had placed a order for three clothing products on 25th dec of gerua
Women yellow & green checked straight kurta and mayra
Women yellow embroidered a-line top size: m | qty: 1

Order no:[protected]-7543303
1 got cancelled.. 1 got in status returned to origin.
Origin without approaching

Should like to know wats the matter asap...!!!
Reship the product or else refund my...
Helpful
Found this helpful?
5 Comments
Report
Copy
K
ksahoo95
from Hyderabad, Telangana
Jan 7, 2019
Report
Copy

delay in product return

Placed a return request for a product. Return pickup failed due to unknown reason. (I didn't get any call but failed pickup-message).
Then i tried for 2nd time return. But it has been a week, myntra is not responding back for pickup.

They don't have proper customer service support. They don't have even a email id to reach to them. Customer care phone is still chargeable in 2019. Even though you will not get support executive...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Harshita patel
from Jabalpur, Madhya Pradesh
Jan 7, 2019
Report
Copy

didn't get my exchange product

Hey i had ordered women black jacket of all about you on 20dec and got delivered on 22 dec but it is to large in size so i had return it as other size us not available but after sum tym on same day i saw its smal size n contact to customer care of mynta n asked to cancel my return req and ask to exchange it and provide me small size. Now on 27 dec pickup boy came n picked up my product n also gave me slip for same... I had tried many times...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
ikki
from Hyderabad, Telangana
Jan 7, 2019
Report
Copy

hubberholme track pant

Website: www.myntra.com

Order no ending with 63601 hubberholme track pant ordered this product 15 days before still not received the product waste buying in this so called good shopping app previously ordered some products tat tym also same problem heavy delay in delivery tym but this tym also same mistake and this will be my last thing in this useless online shopping amazon is 100 times better then this yar seriously max they will take 3 days to deliver the product...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshita7
from Indore, Madhya Pradesh
Jan 7, 2019
Report
Copy

no response for return

Address: Indore, Madhya Pradesh

I requested to return one order of fort collins jacket which i had got with removed price tag... Thereis no pick up till today... I want my pick up and refund.. I called customer care about 4 times but they only said to wait upto 72 hrs and i didn't get any response amd any solution till now... Myntra is not resolving my problm so i want that i should get my return pick up with refund as soon as possible......
Helpful
Found this helpful?
3 Comments
Report
Copy
Y
Y.Koteswarrao
from Hyderabad, Telangana
Jan 6, 2019
Report
Copy

no ownership is taken either by executive / escalation manager

Hi, i bought 2 products from myntra and it is were pathetic experience i never faced with other e-commerce vendors. Order no:[protected]-8878201 - while placing the order it showed by delivery date as 1-jan-2019 but after couple of days it is shown as 6-jan-2019, i reached out the executive but no response, no use of reaching out escalation team...
Helpful
Found this helpful?
3 Comments
Report
Copy
V
verma monika
from Gurugram, Haryana
Jan 6, 2019
Resolved
Report
Copy
Resolved

refund not received but they claim that they had sent

Website: www.myntra.com

I ordered 6 sweatshirt, i didn't like the material n some are defected too then i requested exchange but again they delivered defective product then finally i returned those worst product n they initiated my refund process. I got refund of 5 product only n for left one they texted me that refund of zero rupees has been initiated instead of 628 rupees then they mailed me succesful refund of 628 but i didnt recieved 628 rs in my bank account....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sahilhjain
from Mumbai, Maharashtra
Jan 6, 2019
Report
Copy

cancelled order for no reason

Address: Mumbai City, Maharashtra, 400049
Website: www.myntra.com

I had placed order for 3 pairs of shoes on myntra end of season sale order no:[protected]-4286803 (At 50-60% discount)
On 22 dec 2018

I was following up with the delivery of the shoes on fb and twitter myntra pages through the messenger.

The response i received on fb (At 3:47, on 6 jan 2019)
"hi sahil, due to a huge volume of calls, there might be a slight delay in connecting with our customer...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
sradha priyadarshine
from Bhubaneshwar, Odisha
Jan 6, 2019
Report
Copy

catwalk women green woven design synthetic open toe flats

I ordered a catwalk shoe from myntra with order no:[protected]-2351903 but instead received a jeans which is not of my size and poor quality.
And i contacted before to myntra but they said they will respond in 4 days but now they are not responding. Please pickup the product and refund my fund or else exchange this product and give me my ordered product....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prashantth
from Chennai, Tamil Nadu
Jan 6, 2019
Report
Copy

product return (shoes)

Address: 600099
Website: Myntra.com

I have purchased shoes in myntra which was delivered on 23rd dec and placed a return request on the same day as the shoes were not fit in size and chose a delivery slot on 26th dec, myntra failed to pickup the product and i wrote a complaint to customer care, they promised a pickup soon and again failed, again i wrote a mail, now they asked me to wait for 72 hours and my problem will be solved, again they failed. Now they removed the mailing...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shivananda hegde
from Gobichettipalayam, Tamil Nadu
Jan 6, 2019
Report
Copy

order cancelled without any notice

Address: Bangalore, Karnataka

I have ordered from myntra on 23rd december and for 5 days i got a message like your item will be delivered today and in the evening was getting message like
Hi, sorry. We're currently facing issues at our end in delivering your bag of joy with 1 ether tshirts. We're coming soon!
And after that my order got cancelled without any notice. And one more item ordered on the same day is delayed for one week and it seems same thing...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anand2mittal
from Bhopal, Madhya Pradesh
Jan 6, 2019
Report
Copy

refund cheats

Address: 462023

We purchased a fitness band for my son through myntra. We had to return it as it was not working within warranty period. I am very sorry to note that till date we have not received the refund amount despite following all the procedures. We have been following with their customer service but to no avail. We have only been given reassurances, but nothing has happened....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SOPHIE CORREIA
from Hyderabad, Telangana
Jan 6, 2019
Report
Copy

undelivered product and rude customer service

Order id[protected]-5320501: sherrif shoes was supposed to be delivered on 30th dec and the status stands lost
Sophia correia
We have received an email on 2nd jan that product is lost and the amount is not refunded to us.
Reason for complaint
1) myntra dont have an email address to compalint
2) we called customer service and a guy mis informed us about a coupon code which would not work on the products...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RinuB
from Bengaluru, Karnataka
Jan 6, 2019
Report
Copy

blocked account

Address: 560013
Website: myntra.com

Hello,
I am an active and old member of the online shopping website myntra. I placed two orders on myntra, one on 23 dec, 2018 and another on 25 dec, 2018. Since not all products are delivered on the same day, few products which i received weren't of my size and naturally i placed a return request and canceled many items from both the orders whose products had similar sizes. But if the items are already in shipping mode, one doesn't...
Helpful
Found this helpful?
Write a comment
Report
Copy
Website: myntra.com

Hello,
I have Complain and awareness about Myntra, headquartered in Bengaluru, Karnataka.
I have placed on Order on 22nd Dec 2018 of 3 Items Total Value was Rs.2749.

Item 1 - United Colors Of Bentoon White Shirt Rs.825.67 (Recevied on 29th Dec 2018 Wrong Product )
Item 2 - Fort Collins Blue Bomber Rs.1407.24 (Recevied on 28th Dec 2018 All perfect No issue)
Item 3 - Ether Maroon & White Striped...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sonali hakked
from Coimbatore, Tamil Nadu
Jan 6, 2019
Report
Copy

harassing customer

Address: 641002
Website: www.myntra.com

I haven't been complaining about a return process for over three weeks _ with multiple delivery pick ups getting denied because the product serial doesn't match the courier service details.
I have made consecutive calls literally 7 - 10 times and each time i was assured that the product will be picked up as i shared the details with them
You guys have been literally harassing the customer by not assuring the correct process...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pstomer75
from Pune, Maharashtra
Jan 6, 2019
Report
Copy

item sassafras women light olive green solid a line kurta return 4012719809

Item sassafras women light olive green solid a line kurta9 return no :[protected] is not being picked up by your associate mr arbaz str (Ph no : [protected]) inspite of repeated request for last four days. Request arrange collection fast. The item return was to be picked by your designated representative 3 days before but he is not collecting inspite of requesting him many times during every day.
My address is d 902, eisha bella vista,...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Antara Bardhan
from Kolkata, West Bengal
Jan 6, 2019
Report
Copy

received a completely different product

Address: Kolkata, West Bengal
Website: Myntra

I ordered an anouk navy blue kurta palazzo rs 1233 on 25th december 2018
The product was delivered to me on 1st jan 2019 but the product that i received was completely different i received a mustard yellow top from the brand sassafaras of rs 999 (Product code[protected] ssfsshrt[protected]
At first i requested for an exchange
The guy who came for exchange refused to accept the product stating that it does not match...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Adidasss
from Nashik, Maharashtra
Jan 6, 2019
Report
Copy

order sent back without any calls

Address: Pune, Maharashtra, 411044

My order was supposed to be delivered by 3rd jan, still not received nor did i get any call about the order and now it's sayong that your order has been. Sent back to origin, i mean wtf, send my order back or refund my money! Also there is no service on the app to note this issue, what am j supposed to do when my order has been sent back!?? I want back my order...
Helpful
Found this helpful?
Write a comment
Report
Copy