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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Mar 16, 2025

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ola Cabs / ANI Technologies reviews & complaints page 468

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Hired OLA cab from Koti location (hyderabad, Telangana state) at 11:46 PM for my family consisting of elders and ladies, received cab details and on calling the cab driver he said he cannot come, the same thing happened for next 3 cabs attached is the screenshot details of cab booking number:CRN60196998 and cab, but none of them responded to pick up.On calling the customer care did not help. I never experienced such service with any other...

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Address: Chennai, Tamil Nadu

Ola cabs is becoming so popular in Chennai. But Today morning (12/02/2015) I was just standing behind an Indica car (ola), Number of the car (TN CQ 0561), the driver is so carless that he could not even keep his legs on breaks and the car was just coming behind inch by inch and would have have hit my bike had'nt i shouted. This happened in Tenampet signal today morning (12/02/2015) around 10 Am. Please look into this matter. OLA cabs has...

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Address: Bangalore, Karnataka

I had used ola cab service on 9th and 10th feb respectively. What I fail to understand is that on what basis can you charge the customer because he/she has booked a cab for a peak time and then your company is so indecent and unprofessional enough that you charge the customer even if the cab is stuck in a traffic which is not in anyone's hands. And on top of that your driver fail to reach on time and still I have to pay money for wait...

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Address: Chennai, Tamil Nadu

i am receiving registration details for other person cab bookings. my number was used to install ols app in his mobile, tat time after when ever he books cab through his mobile, i get all information regarding cab details, all cab drivers calling me....

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Address: Mumbai City, Maharashtra

I recharged my OLA money account with Rs 500 on 7th February. The amount was deducted from credit card but it wasn't transferred into my ola account. I contacted customer care the same day and he told me to write a mail to [protected]@olacabs.com. I sent him mail many times but didn't get reply back from their side. Than I talked to Mr. shebab khan who gave me assurance to gave my money back in bank account because i don't want to use OLA cab...

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Address: Bangalore, Karnataka

Respected Sir/Madam Sir i am daily user of OLA cabs and i had very great respect, but from past few ola has become highly unreliable due to unethical business practices.Here are few issues i am.facing regularly. 1 When we have balance in OLA money Ola app will not at all launch this problem i am facing from.past 10 days, is this a new way of fooling customers?from same place when i book from.other number ola app which has 0 balance...

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Address: Bangalore Urban, Karnataka

I had pre booked ola taxi on 7 feb 6.30 am. the booking was done on 6th feb night and I got confirmation message from ola cab. ( crn[protected] no driver details I received upto 6.30 am. then I called customer care and they sent me driver details. I called the driver for confirmation but he was unble to reach and he said that anaother driver will pick up me and after 5 min they again change the driver and cab details. I called that driver...

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I had prebooked a sedan on 7 February 15 for 1245 hrs. The booking was confirmed vide ref noCRN37385506. On enquiry 25 kts before scheduled departure, I am informed that the driver details would be sent shortly. This was followed by a message saying that the taxi would be delayed by upto 30 mts from the confirmed time due traffic. The drivers details were given.On contacting him, I am told that he is about ten km away and that he would be...

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Address: Pune, Maharashtra

I recharged my ola money account with Rs 500 on 4th January. The amount was deducted but it wasn't transferred into my ola account. I contacted customer care the same day and he told me to write a mail to [protected]@olacabs.com, since then I have dropped several mails and called customer care several time. Every time, I am told that my issue is highlighted as priority one and will be solved in 24 hours but so far I have not received any communication...

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Address: New Delhi, Delhi

OLA cab service providers are cheaters. Their impression with me was horrible as cab didn't come to my place. I had to catch a flight to Bangalore from Delhi airport. With ref no. CRN36229356, I had booked a cab with la cabs to reach to airport. They had to show up at 4:15am since my flight was at 6:15am. But they didn't show up and I missed my flight since I couldn't reach to airport before 45 mins at the scheduled time. They should be charged...

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Address: Tiruvallur, Tamil Nadu

I was travelled two different days ( 31Jan 2015 and 03 Feb2015 ) for Ola Mini Cab. The root and the distance are same. But I paid different amount for those trips. When I seen the Invoice, I had shocked to notice that the wait time charge of Rs 70.00 and Peak time charge of Rs 50.00. What it mean? Those are not informed me before booking a cab. When I am inside of the cab How wait time is eligible /counted. Suppose the cab...

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Address: Bangalore, Karnataka

Hi Team, This is with reference to CRN 33495466. This booking was cancelled as the driver had said he is in Gandhibazaar while the boarding place was basaveshwaranagar. Money has been deducted from Ola money though the booking was cancelled. Could you please refund the same....

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Address: Kolkata, West Bengal

Hi, I had booked a can on for 1st January at morning 4 AM with reference number CRN24462434, they have sent me a driver detail before 30 minutes and when i called to driver he was telling that not able to come because he was so far from my pick location and same answer got by customer care representative . But when u r not able to come on time then why you booked the order . Because of you i have to spent a lot to reach to my destination...

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Address: Chennai, Tamil Nadu

I have been using Ola cabs recently. I am much satisfied with prompt services and also politeness of the Drivers. However, to improve the services better and better I wish to submit the following concerns: 1. Cars are unclean need to be cleaned at least at the time when the cars reach the pickup site before time. 2. Some cars need to be repaired inside (including window one found very hard to close) and painted. Some of them look shabby. 3....

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Address: Mumbai City, Maharashtra

There was a offer on groupon for ola cabs in which after buying a groupon code there was a free ride on first booking with ola app. After reading the terms and conditions carefully and confirming with ola customer care, I bought the groupon code. But when I applied the code while booking a can (sedan) using the mobile app, the code showed as invalid. I contacted customer care immediately and I was told many customers are facing this issue...

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Address: Kolkata, West Bengal

Hi
I booked a cab at 4:30 pm on 1/02/2015. DRIVER NAME - RABI ([protected])
i called the driver at 4..he said he wud be there so i said "its ok u can come by 4.45-5 max.
later on i get a sms that "delay of 10mins..."
then i see that the booking got cancelled widout even confirmation.. when i called up the driver and asked. he said its been cancelled. I got really angry and shouted at me saying :who...

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Address: New Delhi, Delhi

DEAR SIR, I HAD AVAILED YOUR SERVICES WHILE I WAS ON LEAVE AT DELHI ON 28 DEC 2014.THE CAB WAS BOOKED FROM PRITAMPURA(KOHAT ENCLAVE) TO SHIPRA SUN CITY IN INDIRAPURAM, GHAZIABAD.IT WAS BOOKED BY AFRIEND OF MINE NAMED UPKAR JOSHI.ON INITIAL ENQUIRY PRIOR TO DEPARTURE I WAS GIVEN TO UNDRSTAND THAT IT WILL COST ME CLOSE TO RS.700.THE CAB WAS TATA INDIGO AND THA REGISTRATION NUMBER I GUESS WAS HR55 T 5968.TO MY HORROR WHEN I COMPLETED THE JOURNEY...

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Address: New Delhi, Delhi

On 18th January 2015, I had booked a cab from Patpargunj to Delhi airport at 3:00 through ola and they cancelled it by them selves at 3:00. In this way I missed my flight on that day. If they need to cancel then they must have cancelled it six hours before....

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Address: Bangalore, Karnataka

I have ~3000 Rs. in Ola money wallet. Because of some technical issues from Ola, I am not able to login to Ola account from any device. I have been asking them to look into the issue for about a month now, but there is no response from their end and now they also refused to give back my money. I tried reaching them via email and social media, but response from their end was very bad. pic.twitter.com/vJWM1V3qZy...

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Address: Gurgaon, Haryana

Hi I booked a cab with ID CRN31731988 for 24th Jan by 9.30pm from Gurgaon sec 78. I received the driver's no.30 mins in advance & when I call the driver (Ram Shekhar of DL 1YD9953) then he said he cannot come & he cancelled the booking of his own. I am shocked that how a driver can cancel the bookings without approval of customer. The strange thing is that the customer care team is also unaware about such things & seems totally...

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