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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Mar 16, 2025

Complaints 9477

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241

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

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Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints page 467

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Address: Bangalore, Karnataka

Hi, I am a new customer for ola cabs, many of my friend s recommended so I used ola cabs for first time. But today I had worst experience. I had booked a cab for my wife from hebbal to nagarbhavi. As u can see the invoice below I don't had any amount to be paid but the driver charged 250 rs and my wife had to pay it. Is this the way you guys would cheat a new and an educated customer. I am seriously not happy with the service. When I...

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Address: Ahmedabad, Gujarat

I have booked car on 7th February morning at 3.15am for going to railway station. At 2.30 am I am getting message regarding cancelation of my ride and again after minute it messaged that your ride has been upgraded and driver naresh [protected] will pick up at 3.15am. As it was already 3.15 we called driver regarding why is still not came for pick up. he continuosly cut 3phone back to back. we called then from another number he imediately...

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Address: New Delhi, Delhi

Hi, Last friday (13th Feb 2015), i booked a olacab from Faridabad to chandni chowk delhi, with CRN 60586114. I got the invoice later for the trip, and i found that mcd toll charges of amount Rs. 88 are there in the invoice, which i have already paid to driver at toll plaza. So that's why i had given the toll charges twice. And Also waiting charges are there of Rs. 22, but there is no waiting, cab reached early at my place, and we...

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Address: Bangalore, Karnataka

I had my very first experience with OLA as the worst. I have Booked the Cab to Airport on 14th Feb with CRN60682782.I got the Message that "i will be picked at 12:04 PM" after that there is no response from the OLA. Also I haven't received the Driver details or anything. I called the customer care and i got the response as "You will receive it shortly" I patiently waited. Even after several call to the customer care there is no proper...

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Address: Jaipur, Rajasthan

i yesterday booked an ola cab from jaipur to attend a important meeting and got a confirmation mail and sms too. but the driver didnt show up instead he took another customer as he was paying him more. i got an invoice of bill and that too without travelling in it. i got to missed an imporatant meeting which incurred me a huge loss. i am really very dissapointed with your services and will not recommend any of my friends to use ola cab....

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Address: Bangalore, Karnataka

I joju jose haired a ola cab (tata indica reg no; K A 13 A 8661)on[protected] at 12 PM. from KIMS Hospital to ASHA TOWNSHIP Dhoddugubby andit was charged Rs 629/- I cannot understand how it was charged. Please check and reply. E mail Id [protected]@gmail.com banngalore [protected]...

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Address: New Delhi, Delhi

Booked mini cab vide SRN 61221541 DRIVER SUBHASHDL 1YE SWIFT DZIRE FROM GANGARAM HOSPITAL TO VASUNDHRA GHAZIABAD.AT FIRST MESSAGE RECEIVED FOR TOTAL BILL OF RS.532.00 FOR 25.6 KM RUNNING. ON ENQUIRY IT WAS TOLD THAT RS.50 IS SURCHARGE FOR BOOKING CAB BETWEEN 4PM TO 8 PM AND PLUS RS.125 FOR TOLL TAX. ON RAISING OBJECTION AMOUNT WAS REDUCED TO RS.470.00. IS IT WAY TO CATERING CUSTOMER. NO DETAILS OF FARE STRUCTURE MENTIONED IN MESSAGE WHICH...

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Address: Bangalore Urban, Karnataka

I had availed your service on 5th of February from Srinivas nagar, Bangalore to AMR tech park, Bommanahalli, Bangalore.The estimated amount was 154rs.But the driver took a long route even after asking to take the route which I suggested and the bill came up to 271rs.He has put waiting charge of 60.2rs.Whereas there was no waiting at all. I prefer OLA for your best service.But due to worst drivers like MAHALINGAIAH([protected])the reputation...

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Address: Bangalore, Karnataka

This morning[protected] I have Rs.100 in my Ola wallet.I took a ride which costs Rs.160. The Rs.100 in my wallet got deducted as well as the bill generated is RS.160 to pay, which I paid without arguing with the driver. I want my 100 rs back into my account...

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Address: New Delhi, Delhi

I booked cab for Sarah rohilla stn from[protected] on 14feb.driver satendraft took me through longer route, 17km journey covered in 26km.missedo my trrarain despite starting two hrs in advance.charGed 627rs for 26 km. Charges toll when no toll enroute.took intentionally through busy route and charged waiting charges.300rs balance in ola money also not adjusted.tried calling customer service spoke to sanctity sur supervisor, no satisfactory...

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Address: Bangalore, Karnataka

I have a offer letter where the company promises me that my take home will be 20500 but i am receiving only 13000 per month and on the first month i received only 5000. I have contacted HR, manager, team leads no one are taking action on this they are just neglecting about please do the needful...please contact me on junaid.[protected]@live.com or mobile number [protected] Junaid Ahmed AR employee number 3019...

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Address: Chennai, Tamil Nadu

I'm getting error message while logging into ola app. Ride now and ride later option is in disabled status. I'm not able to click those options. My money in ola account is being unusable. Pls take action ASAP and fix the issue. Call me for any qns Sankar Murugesan([protected])...

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Address: Bangalore, Karnataka

My Wife booked a OLA cab 2 days back for travel to airport today. The flight (Jet Airways) was for 7:50 AM and she booked a cab from our house in Koramangala 4th Block for 5:30 AM. At 5:00 AM, we got a call from the driver asking about the address and informed he will be arriving shortly for the pick up. At 5:15 AM, the driver called and informed that he is not coming and did not provide any reason and asked me to get in touch with the call...

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Address: Ahmedabad, Gujarat

Hi
I referred ola cab to my friend with referal code VW5N7D . He registerd using this code on his no [protected]. My phone no is [protected]. I, Harpreet Bhatia AND MY FRIEND Mr. Amarpal, neither o[censored]s received 200 as mentioned on the site. NOR we got free first ride using APP200. No of transaction was CRN60682908...

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Address: Bangalore, Karnataka

I had booked a car (CRN.No.[protected] for today[protected] at 9.45Am) for a pick up from Malleswaram and drop at Indiranagar. I had made a booking yesterday itself since I did not want to be late for my appointment. I had heard that Ola cabs are most reliable but I was highly disappointed. The taxi did not turn up at 9.45Am as scheduled and no body from your office had the courtesy to inform me at least half an hour before so that I could...

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Address: Pune, Maharashtra

Hi, This in regards to the cab which i booked from my office Capgemini MIDC, Talwade Pune at around 10 pm. Details:-Confirmed CRN 60598236. I booked the cab at 10.16pm, the ETA was 18 minute, so the driver was expected to come at 10.35. I checked my watch, it was 10.35, my Ola app showed driver has arrived.When i called the driver he said it will take him 10 mins, called him again said 5 mins, called him again after 5 mins said 5 minutes...

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Address: Bangalore, Karnataka

HI, An office colleague booked Ola cabs yesterday for me- CRN 60289464 at 8 pm from BTM layout stage 2. I had a very bad experience because of the following:- The driver's phone no.[protected] was coming switched off He came 10 mins late for the pickup His behavior was very rude Also he broke many traffic rules as he was continously speaking on the phone while driving, driving rashly upwards of 120 kmph on the highway When...

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Address: Bangalore, Karnataka

My brother missed his train because of the OLA driver. First of all he booked a Ride Now Cab at 9 am on 13th Feb, 2015 the driver came in late by 10 minutes. After all of that he kept on driving slow which my brother pointed out to the driver however the driver kept on saying that he will make him reach on time. There was not much traffic too as per my brother but when I called the driver later asking why did he not reach on time? He said...

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Address: Bangalore, Karnataka

I booked OLA cab for airport today morning 3:30. Driver boarded me without having diesel in his car @ mid night. I Had to drop the cab at middle of the road and some how got other airport taxi. I was just about to miss my flight. Thank god I was not travelling wd my wife and kid. Very unsafe and unreliable....

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Address: Kolkata, West Bengal

Hi Team, I am frequent user of OLA cabs.But my last ride was really worst ride ever. I asked the driver for the shortest route for my ride and also try to guide him accordingly. But he was so desperate that he drove the car in his own way and the AC was also not working. Apart from that one time the car has been stopped due to technical issue. I have also complaint trough mobile app same day but I didn't received any call from...

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