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Ola Cabs / ANI Technologies Complaints & Reviews

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Updated: Apr 16, 2025

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Ola Cabs / ANI Technologies reviews & complaints page 469

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Address: Bangalore, Karnataka

I have ~3000 Rs. in Ola money wallet. Because of some technical issues from Ola, I am not able to login to Ola account from any device. I have been asking them to look into the issue for about a month now, but there is no response from their end and now they also refused to give back my money. I tried reaching them via email and social media, but response from their end was very bad. pic.twitter.com/vJWM1V3qZy...

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Address: Gurgaon, Haryana

Hi I booked a cab with ID CRN31731988 for 24th Jan by 9.30pm from Gurgaon sec 78. I received the driver's no.30 mins in advance & when I call the driver (Ram Shekhar of DL 1YD9953) then he said he cannot come & he cancelled the booking of his own. I am shocked that how a driver can cancel the bookings without approval of customer. The strange thing is that the customer care team is also unaware about such things & seems totally...

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Address: Chennai, Tamil Nadu

I have been chasing OLA customer care since 20th Jan for crediting Rs.300 that I recharged through WEBSITE where I received confirmation from ebs.in Merchant Website : olacabs.com Date :[protected]:13:12 Merchant Reference Number : 2555901 EBS Payment ID : 32792921 However even after repeated emails to [protected]@olacabs and several phone calls to ccare no resolution yet. They keep saying its a technical difficulty. But with the...

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Address: Pune, Maharashtra

We booked a cab on 28/01/2015 to catch a train to Pune station. We called the taxi guy as soon as we received the sms. The taxi driver said that he is on his way, but after sometime we received a sms saying your order has been upgraded now you will receive sedan car at same cost of mini can in 10 mins. Again we call sedan driver, he said he will come in 10 mins. But finally he is not come. When we call him, he informed that he will not come...

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Address: Ahmedabad, Gujarat

I had my journey through ola cab which i did on 25th Jan- 15. I was on board before my journey time. But still there was a waiting charge for of 12 minute. I came to know that if cab is stuck in the traffic then also it was considered as a waiting charges as per my teletak with Mr. Shehbaz Mumbai. Actual waiting charge should be if i do journey after my time. Also there is no such definition available in your policy as well as in website. I...

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Address: New Delhi, Delhi

I had booked a cab from Noida Sector 44 to ISBT kashmiri gate for the 27th Of January 2015 that was to pick me up at 5am. The driver details were sent only ten minutes before the time of pick and when i called him up he said thay it would take at least 45 mins for him to reach my place. I had made my booking the night before at 9pm and that gives OLA at least six hours to make arrangements. To top it all up no one would receive their so called...

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Address: Udaipur, Rajasthan

I am Rakesh Kumar Suman from udaipur. I am basically a business man and i run my own business. Today morning that is on 1/28/2014 i found ma car not functioning properly. I have to go to Hospital to see ma father. I called Ola Cabs. They picked my call and confirmed my booking. They promised me to get the car in next 15-20 min. i called the given number to track the cab. The cab driver was not picking my call and he hunged up my call. I Called...

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Address: Hyderabad, Andhra Pradesh

I booked a can to the Hyderabad airport on 24th January 4.30am. Booking reference number is 31891062. I got a confirmation message with the driver details. My flight was at 6.15am from Hyderabad to Jaipur (via Mumbai) Air India AI695 / AI611.y ticket number is 098-[protected]. On the required time, the cab failed to show up.the driver's number was not reachablrt. After repeatedly calling the Ola cabs helpline, I was told the driver had picked...

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Address: Kolkata, West Bengal

i had booked ola cabs one day in advance for going to dinner party in khardah from baguiati under crn no32014316 for dated 25th jan2015 they sent sms for driver datails and car no .. but during contact to driver he denied to come to pick up and driver advised to contact office and ola office alloted 4 more cabs one by one within 15 mts . but no one wanted to come to pick up so finally ola office cancelled my booking and i was shocked as...

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Address: Mumbai City, Maharashtra

I booked taxi with mobile app with CRN No 31357276. However dirver did not pick. We waited for 30 minutes as he was promising that he would come. However he did not. Later on it was cancelled. This is really pathetic experience with OLA cab. Due to this we could not reach the destination on time....

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Address: Bangalore, Karnataka

Hi, I have booked a cab from Phoenix Market City, Bangalore to Toit BrewPub, IndiraNagar with CRN 32641922. The exact distance is 7.6 km for which the cab driver has to take around Rs 150 as mentioned. But the driver took the longer route because of which the total bill came to Rs 316 which is more than double.Kindly please check the case....

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Address: Bangalore, Karnataka

I am a Defence council member, I have to attend a conference at Nagpur, accordingly my train was on 19 Jan 2015 at 0600 hrs. Hence, I booked your OLA Cab on 18 Jan 2015 at 10.25 AM from my residence to Cantonment Rly Station, my Booking Registration No. 29799374. I have received message on 19 Jan 2015 at 04.54 AM from your booking office and informed the Driver Name (ABHISHEK), his Mobile No.[protected] and mentioned he will come and pick...

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Address: Bangalore, Karnataka

Ola cab the worst service provieder first time the cab diidnt arrived after waiting for 40 mins then this time i booked a cab and the cab didnt arrived. and when i called the driver he told me he has already picked someone else in my name.. and when i tried to contact him he just cut my call.. driver detail Ravi kr. [protected] Cab no. KA03 AB 2845...

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Address: Gurgaon, Haryana

Hi, I had booked cab with booking id :CRN31612278 on 23-jan-2015 for 25-jan-2015 5:20 a.m from Gurgaon to New Delhi Railway station as i had to board a train from new delhi railway station. I got a confirmation message with driver and cab details in the morning at 5:00 a.m. and suddenly within 5 minutes i received a message that my cab has been cancelled as there is no car near my pickup location. I called the customer care number and...

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Address: Pune, Maharashtra

Hi - This is with respect to the CRN31647090 where in my wife had booked the cab from Indriyani nagar - Bhosari to Balewadi and upon a call from the driver, my wife directed him the address where he needs to come for the pickup and initially he said he would check and come however upon calling again he said that he is not able to find the address and that my wife should come to the point where he has parked his car. He was very rude to my...

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Address: Gautam Buddh Nagar, Uttar Pradesh

I booked ola cab at your number[protected] vide CRN 31515848 dated 23.01.2014. Before bookin the cab, I specifically enquired about the total approx. charges which were confirmed to Rs. 290.00 at your given number. But the final bill was charged at Rs. 560.00 which is almost double of the estimated given to me. This has shaken my trust in your services. I request for redressal. Regards, Sushil goel...

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Address: Gautam Buddh Nagar, Uttar Pradesh

I booked cab vide CRN No. 31515848 Tata Indica HR 38 S 9245 from Noida to Hotel Centaur Delhi. I contacted at your no. [protected]. I enquired about total fare before booking the cab. I was told that the maximum amount shall be Rs. 290.00. But the bill was generated for Rs. 560.00 which is almost double. I had used Ola services on several occasions but never found such difference. It has shaken my faith in your services. I request for...

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Address: Coimbatore, Tamil Nadu

Dear OLA Cabs, I am really very sorry to narrate a mail like this. I have never/ever have seen a turtle reply like this(Even u have not replied to mails where you oblige u will get back to me). If you could not have our Travel pleasant and hassle free, I am afraid that OLA should have invested in some other business other than making people frustrated. Despite many remainder sent across and calls made up, the response is quite bad....

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Address: Pune, Maharashtra

I had book ULA cab from Pune station today 21/01/2015, againest booking i had conformation about booking with other details given below. Driver Name. Sanjay Car :- White Tata indigo. Car no mh 12 gz 5084 It was very strange and bad experience with OLA cab. Driver was not responding for picking me & my family along with 2 month's now born baby. The language he was using was not good and without any agitates. cab location was...

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Address: Jaipur, Rajasthan

Yesterday i was booked a ride from Pratap Naagar to Jaipur Junction my pickup time was 12:01 am CRN no.30625492 but till 12:20 cab driver not contact me then after i was follow up with customer care but the are not give me any satisfied response my train was miss my business trip was canceled due to irresponsible services. Mo buddy take responsibility, I was just talk with customer care they are not provided any authurity person name and...

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