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Olymp Trade Complaints & Reviews

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Updated: Mar 10, 2025
Complaints 1545
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1145
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Olymp Trade reviews & complaints page 69

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T
Teena Sophia Lopez
Sep 16, 2020
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Withdrawal amount not credited in bank

Address: Malta
Website: olymptrade.com

Hello,

I have traded a few times and have not had nay difficulty in withdrawing money to my account. However, last time when I withdrew the money, only 5 dollars got credited into my account out of the 15 dollars i should be receiving as per payout Request no.[protected].

I have been waiting for 2 weeks now. I want my money back....
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Shailandra
Sep 15, 2020
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Risk management system olymptrade

Mere account mai pichle 3 weeks se limit lagi h mai asha krta hu aap meri problems samjhenge kyuki risk management system dwara lagaya gya h to kripa karke ek particular time desiced kriye jise limit problems us time mai hat jayr...
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Arvind Dad
Sep 15, 2020
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why is there no 1-minute chart?

Why is there no 1-minute time frame in the fixed time desktop platform? I see only 5 minutes, then 10 minutes, 30 minutes, 1 hour and so on to 1 month. But one that i need does not exist. Why?
It`s unendurable. I need this time frame. I use a scalping strategy and open a lot of trades when it`s high volatility. I want to earn on tiny price movements. But how am i supposed to do this, if there is no 1-minute chart? Fix it, please. Or...
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Bishnu Shanker
Sep 10, 2020
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can't find olymp trade app in the play market.

I decided to try mobile trading but i can't find mobile trading app in the play store, i write 'olymp trade app' and play market directly opens me olymp trade trading app but i want to try olymp trade assistant. I don't know how to fix this problem... Maybe someone can suggest sth? Or olymp officials will resolve this? I will be so grateful, cause i need this app to keep on trading....
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SikandarK5260
Sep 3, 2020
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Olymp Trade

Olymp Trade isn’t the first platform I use. But it’s easy to operate even for a beginner. Traders are supported by a number of helpful indicators for trading. Olymp Trade is always updating the platform, and the newly updated version is better and is packed with indicator tools, oscillators, advisor and ready-to-use strategies.
Olymp Trade differs from other brokers in its approach to education. While most of them offer training...
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suryakantarout
Aug 31, 2020
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olymp trade does not refund my money

Hi,

I am deposited $30 in olymp trade wallet and tried to trade and after getting loss, i have left with $26 and trying to withdraw the amount ($26).

However olymp trade does plays with me.

They keep on saying it will be deductde to my source account from where it was deposited. But after requesting them, they said my bank is rejected the payment. However my bank claims that they didn't reject...
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Kaushtavmete
Aug 27, 2020
Sep 18, 2022
This thread was updated on Sep 18, 2022
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Deposit not credited

Website: Olymptrade.com

My olymptrade I'd is[protected]. I have made a bank transfer on 18 August. Raised a request to support team for the same to credit the amount. From last 9 days I am following up with the support team everytime I hear the same reply that our finance team is reviewing your case and will get an update. God knows what happened to my money. If this the behaviour of the finance team towards a regular trader of olymptrade then what they do with...
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Arpit Biswas
Aug 24, 2020
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Should clients choose one platform and trade on it?

I like that Olymp Trade has recently added the MT4 platform to its functionality. I liked the broker's own trading platform, but it's cool when you have a choice.
And by the way, that's where I got the problem. As far as I uderstand Olymp Trade clients should choose one platform and trade on it? Because personally I can't choose another platform, only one. If I work on MT4, for example, then I can't go back to the old brokerage platform?...
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Neeresh yadav
Aug 23, 2020
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Transaction related problem

Address: Etah up india

I have deposited 10 dollars from my bank account in olymp app live account. The amount is debited from my bank account but not show in olymp trade aap live account. So what i can do for it. Please solve my problem early....
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Kiran Katagi
Aug 22, 2020
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risk management system

Address: Bangalore

Olymp Trade not allow to trade. Always says your time expire and you trade maximum number of trade.

This is the biggest barrier and not allow to trade. Talk to customer care no use. Please do not go with this website. It will not entertain to trade....
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Vjk Jms
from Anandpur Sahib, Punjab
Aug 20, 2020
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My money gets deducted from paytm attached to my bank account but my trading account doesn't get filled

My olymptrade accounts, one my wife's and other mine have not been filled on three instances. When i used their given payment option of putting money in through upi. I selected paytm under upi options. At other times payment did go through but 3 payments dated 11/08/20, 14/08/20 and today's one which i did on 19/08/20 didn't get deposited to my trading account. Many letters i wrote, it seems this company has now stated earning the wrong way....
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Tushar Chaudry
Aug 13, 2020
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where's my vip?

"where's my vip?
I just decided to move up and try vip account, however vip accounts aren't available anymore. Why? Just why and try to explain for me - why that happens and what does it means?
Are there no demo anymore? I invested more money only to be a vip trader but vip accounts aren't available, so what?
I have $2, 000 deposit now but can't access vip account. I see there is status system but i don't need it, i need...
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Binod Gera
Aug 7, 2020
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I can't remove an indicator

I always thought this broker was a good one, but lately i've been facing one obscure problem. It's really strange and i haven't encountered problems with olymp trade before, so i hope it's just an unfortunate set of circumstances that will be corrected as soon as possible.
I can't remove an indicator in olymp trade forex or olymp trade fixed trades, the button to add/remove indicators is simply inactive, other devices are fine. What...
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Btendolkar
from Mumbai, Maharashtra
Aug 7, 2020
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Amount not reflecting in live account

Hi on 3 rd august 2020 i deposited 30$ in my live account. This is deducted from my bank account but not yet reflecting in live account....
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Akonarotti
from Bengaluru, Karnataka
Aug 6, 2020
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Not received cancel withdrawal amount

I have request to cancel withdrawal request.

Initially they told it will take 3 to 4 hours later they told 24 hours later to 48 hours now they are telling can't tell the timing....
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Thlanrawkpa Gwite
Aug 5, 2020
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Withdrawal not received

Address: Saiphai

I am lalrindika (Olymp user id[protected] i request a withdrawal amount of $10 on yesterday at 10:25 pm.
But it has not credit till now.
Please, get me back my money....
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Tage Laling
Aug 4, 2020
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Deposited amount of $100 do not reflect in my live account

I made a diposit of $100 in my olymp trade bearing id 27243301usd on 30th of july 2020 at around 10:45 pm. Money got deducted from my bank. Few minutes later i got mail that account refill failed. At the instant i asked customer support. I was assured within 24 hours. I waited but still my live account was nill. Again i got to customer support i was assured within 1 to 2 days. I waited, still my account nill. And again i asked for my money....
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Rakeshnagda
Aug 3, 2020
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For deposit

I make diposit 20 july 2020 via upi but til now i'm not get my money in my live account his customer support say our team is working on. Daily reapeting this. Today 13 day complete but my money not receive. My account id is 41157407. Deposit 50$...
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Rakeshnagda
Aug 2, 2020
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For money

I make diposit 20 july 2020 via upi but til now I'm not get my money in my live account his customer support say our team is working on. Daily Reapeting this. Today 13 day complete but my money not receive...
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Ravula chaitnaya krishna
Jul 31, 2020
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Sir my money is debited from my bank account but my money is not credited in olymp account

Address: Hyderabad

Sir my money is debited from my bank account but my money is not credited in my olymp trade account.they are not replying me anything sir they are just saying wait for 24 hours wait for 24 hrs but till now I didnt get my resolution sir my olymp I'd is 65150235...
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