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Olymp Trade Complaints & Reviews

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Updated: Apr 8, 2025
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Olymp Trade reviews & complaints page 70

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R
Ravula chaitnaya krishna
Jul 31, 2020
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Sir my money is debited from my bank account but my money is not credited in olymp account

Address: Hyderabad

Sir my money is debited from my bank account but my money is not credited in my olymp trade account.they are not replying me anything sir they are just saying wait for 24 hours wait for 24 hrs but till now I didnt get my resolution sir my olymp I'd is 65150235...
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av6393662536
Jul 30, 2020
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Money debited but not come in olymp trade live account

Address: 2/109 awash vikash colony chhibramau 209721

I pay Rs 771.45 in july 18 2020 by paytm upi but not come in olymp live account..i call customer care of olymp trade but no response came still today..they do not refund my amount...olymp trade user id[protected] email id (av[protected]@gmail.com)
mobile no [protected]
upi id ([protected]@paytm)...
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Ujwal Samuel
Jul 24, 2020
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I'd like this company to retain its classic features

I have been working in the market long enough to understand that there are constantly some changes and some moments that are constantly replacing each other.
Still, i would like this company to retain its classic features, familiar services, because otherwise it may become similar to dozens of other companies that i don't like very much.
For example, mt4. I do not see any reason why the company has implemented this trading terminal...
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Sully_kay
Jul 24, 2020
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Refill failed in live account

Address: india
Website: Olym trade platform

Deposited 20$ but the refill in live account has failed as shown the screenshot of the payment transaction still not received the amount. Pathetic customer support. They are just robotic. Sending inbuilt formats. Worst service i have ever experienced. Need the live amount to be refilled asap....
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Mo Reau
Jul 22, 2020
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Withdraw money

Address: dharampuri, Madhya Pradesh State Highway 38, Salem

14 I withdraw money but not come 10 days completed...
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Seetaramaswamy
Jul 16, 2020
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withdrawal amount not credited to my account since 45 day

Address: Hyderabad

I am seetaramaswamy customer id 62108192usd. I have withdrawn usd 50 on 1st june 2020 but i didn't received the amount to my bank account. When i contacted to customer support team after one week they said it will be credited in couple of days and after 45days also they are saying same thing. The arn which you provided is useless as it's your internal reference number and how a bank can track the payment with this reference number?.
br...
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Shweta Gujar
from Pune, Maharashtra
Jul 14, 2020
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Live account not showing money

Yesterday evening i deposited live account usd 10 but yet in live account not showing any amt
I complaint about this coustomer care
They said in 24 hours money will be showing in live but still cant showing
I am really pistoff plz do something
Resolved my complaint...
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Nakul Balay
Jul 13, 2020
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olymp trade is closing olymp trading platform

Olymp trade has implemented mt4 and now plans to close the olymp trading platform. I started trading with the olymp trade platform, i did not want to trade with the mt4. Now i have a choice 'trade mt4 or die'. I think that's totally unfair that company is changing trading conditions now. I think it would be 100% right if olymp trade will support both platforms - mt4 and olymp trade platform. I don't want to trade mt4, but i need to re-sign...
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Rqvi472
Jul 10, 2020
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Withdrawal money is not credited in my bank account

It is now two times when i didn't able to receive my money even after 14 days and banks are refusing about any kind of payment sent by you what should i do now this is a kind of worst service you give money they take it in just 5 minutes but when you withdraw it they say to wait till 1 to 14 days and after 14 days they say to talk to the bank but bank said that there is no kind of payment send by you your arn doesnt works too.. Worst refunding...
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rudresh99
Jul 4, 2020
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Money fraud

Address: Dhayri Sinhgad road pune maharashtra

3/07/2020
Id[protected]
After practicing in your demo account I deposited money in your live account.
You will find in demo app you are earning and in live account the graph/candle will change in last 10 seconds and you will not see this in demo account where you will earn profits which will make fool o[censored]s in live account.
after certain transactions i noticed the fluctuations made by the graph/candles are manupulated...
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Wafiq Srivastava
Jul 3, 2020
Oct 19, 2022
This thread was updated on Oct 19, 2022
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Don't allow traders to work with very small capital

Okay, let's make it clear - I've been trading for over two years.
During this time I have tried everything that I can and can not - binary options, crypto currency, invested in stocks, classical forex - and I stopped there, because as it turned out, it is more productive for me. I always deal with all my questions/difficulties on my own, I think that a trader just has to be an individual professional and act absolutely independently.br...
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rudresh99
Jul 3, 2020
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Manipulated programming done by olymp trade to earn our blood money

Address: James Street, Kingstown, First Floor, First St Vincent Bank Ltd Building

3/07/2020
Id[protected]
After practicing in your demo account I deposited money in your live account.
after certain transactions i noticed the fluctuations made by the graph/candles are manupulated or i guess programmed in such a way that gradually all my money is drained in your accounts. I will take strict actions if you will not refund my amount and ensure that this will cause you damage just like people like us go through....
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Address: Railway Quarters opposite Tito gate, No:83Js block wurukum

Olymp trade, i've been on this platform for a year and few months now, i been trading both live and demo, i've been losing so i decided to learn more about it taking some online lessons. Hoping that when i get to know to my satisfaction, i'll continue. Checking my live account now i can't find my little cash that was there... Can somebody tell me what's happening?...
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Pranay Setty
Jun 24, 2020
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Leverage has been replaced by the multiplier

I adore trading and devote quite a lot of my time to this activity and i can say that i already have certain achievements in this area. For example, a stable increase in profits for the past three months.in general, i can say that this is completely my merit, although the functionality of this broker can not be called useless, there are many indicators, including rsi and macd, bollinger bands, you can adjust the chart according to the required...
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David Chacko
Jun 20, 2020
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hard to switch to olymp trade mt4 platform

Why brokerage requires my to sign up once again in order to switch to mt4 platform. All i need is just to move to this platform, not registering new acc. Olymp trade was always good brokerage, but that's so unlogical that i can't even describe this. Just why i can't simply use my own trading account, without additional signing up? I think that would be 100% more convenient, at least i have deposit at my account....
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Nitin Pingle
Jun 18, 2020
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My deal wasn't executed.

If there isn't enough funds in your account, but you open a delayed trade, it will be registered, but certainly not executed.
I have a very positive attitude towards broker, olymp trade helped me to start trading career and study the market, but this mistake led to the fact that i didn't earn enough money.
I mean, the trade will be registered, but it will not be executed when the time will come.
My problem was that i...
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Biplav Sarkar
Jun 14, 2020
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Withdrawal money not received in my account

After depositing 200 usd i made profit of 44 usd but when i have made a withdrawal request it prompted that withdrawal limit exceeds then i put withdrawal request for 200 usd on 11 june from olymp trade user id 61170715 and on 12 june the amount is shown as pay out to me but till now the amount is not credited to my account. On asking customer suppprt they told that payment is made from their side then where has the money gone coz the updated...
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Krsna Sharma
Jun 12, 2020
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Payout in the bank

I want to track my status of payment that how much time it will take to transferring as soon as possible....
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Arvind Borah
Jun 12, 2020
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i miss some indicators in mobile olymp app

How come that the mobile olymp app does not include all the indicators available in the desktop version of the software? I've been trading using the second one for a long while. Yet, the nowadays reality is that we are all using smartphones for all the purposes. Trading is not an exception. I want to be able to trade with mobile app as well as i did with the pc. So far the app is not bad but i'm really missing some of the features. When can...
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crazytapas
from Mumbai, Maharashtra
Jun 10, 2020
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Non crediting of withdrawal amount

My olymp trade customer id is 59744418. I have requested for withdrawal of amount $30 on 01 june 2020 and the same is reflected in transaction details. However, even after lapse of more than nine days, the amount has not been credited in the account so far....
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