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Philips India Complaints & Reviews

www.philips.co.in

1.3

Updated: Nov 19, 2024

Complaints 1704

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423

Unresolved

1281

So far, so good. Philips India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Philips India will keep up the work and continue to help more customers with their concerns even better 🤝

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Philips India reviews & complaints page 3

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Customer complaint no[protected] dated 25/03/2022 regarding New purchased 32" Android TV has panel burning issue has not resolved till date. TV technician of Soham Services( Authorised Service Centre of Philips India) has visited two times and assured about replacement of TV within a week time but no further action till date....

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Address: vishwanathpur,ward02,dumra, east of chiran mill

Website: Amazon

I had purchased a Phillips epilator from Amazon but I is now not working...

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Address: 28/29, Venus nagar , 200feet inner ring road , kolathur , chennai-99

The mentioned product philips SI GC1028 is does not working...

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Dear sir/mam

I purchased 1 home theatre in month of November which is not working since more than 15 days due to no power and have raised ticket to Philips support team and as the value of product is not more the same is not yet repaired as same is in warranty as well it’s been more than 10 days the product is not yet repaired and the reason is provided that the part is yet not procured or in transit by Mr Sanket who is service...

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Address: Anand

Trimmer starts automatically and stops only when the battery drains out....

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Address: Green wood Sonata , HIG 3 Flat no 13 B New Town Kolkata 700157

Lodged request with phillips in Jan to get my sound surround system repaired.. Their service center Aknit Infotech Kolkata sent a person on 28th Jan who took the system with him for repair at service station. He charged me Rs 600/ towards service charge without doing the repair. Aknit called me 2nd Feb to inform that it would cost another Rs 2875/ and asked to pay 50%. I paid same day Rs 1500/ by Paytm.. No news from Aknit and set has not...

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Address: C/o Suresh Chauhan, House No. 81, Housing Board Colony, Phase 1, Sapron, Solan (H.P.)-173211

As stated above I bought Philips Viva Collection HD4928/01 2100 watt Induction Cooktop on 11-10-21 and today on dated 22-02-22 it Stop working. We find no service centre near us. Kindly do change it aur arrange to repair it as we buy it on quality of your products and services.

Thanks & Regards
Rajan Kishore
[protected]...

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Address: Sujatha H.No. 2-4-120/11, South Swaroop Nagar, Near Vijaya Diagnostic Center, Uppal, Hyderabad Telangana – 500039. Cell no. 9705776732 & 91778822

Dear Sir

with reference to Complaint Number:[protected] till now problem not resolved
kindly replace the TV immediately without further dealy or else we will complaint in consumer court

Please find the attached TV Picture clarity images

your tachnicition come on 18/02/22 evening, TV restarts and go away but not resolved problem

Regards,
Markandeya
cell no....

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Address: Rasoishop Ratnaddep appartment -2, opp . prernatirth derasar prahladnagar

Website: rasoi shop

Philips hand blener hl1655 not working...

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Address: A/P-Mandavgan Pharata, Tal-Shirur,Dist-Pune,Pin-412211

Website: Flipkart

Home Theatre are 1 Sound is not working...

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Philips is a pathetic company that doesn't care about replacing a faulty product at time. I've given my speaker for a repair on 19th November and yet not got it back repaired or replaced. I'm fed up of contacting customer care who doesn't know when it'll reach them. At least give my faulty device back so that I can get it repaired from a local technician. I'm glad about one thing though, that i got to experience Philips's after sales service...

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Hi team,

We have bought a philips led 43 inch television in the month of October, 2021. Within just 3 months the television is completely damaged and the screen is gone with lines all around .
For the last 15 days we have been following up with philips but there is not action taken regarding replacement as the product is under warranty.

This is really irritating from such a reputed brand and it seems...

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Address: 46, satyen Bose Road Deshbandhu para Siliguri West Bengal.

Website: justjaldi.com

I gave a order of 4 fans from the website justjaldi.com but after the order the next day a call came and said that I will not get the order as the stock is finished but the earlier day I got the confirmation that the order is available till that time it was ok but when I asked for refund they said that they cannot give and rather forced me to buy something else with that money this is the cause why I am emposing the complaint today......

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Address: Faridabad

I bought an induction or electric heater and used it for 15 days after that the induction switched off and did not respond i made a complaint that took 20 days to react they visited and took the induction now it is again 15 days with no any response...

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Address: Philips india

I gave my speaker for repair on 18 nov 2021 which was under warranty coverage, it's January 6 today and i haven't received the replacement which was promised, neither the service center has any clue that when it'll reach them. I didn't expect I'd be getting this kind of service from an international brand as philips. Philips should contact the service center and rectify the problem asap.
The authorised service center is located in...

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Address: Puthengady House Mulanthuruthy Post, ERNAKULAM

From
Mr.Ealias PS
House no.291
Puthengady house
Mulanthuruthy Post
Ernakulam Dt
Pin 682314
Reg.mob no.[protected]
Model no.SPA 5128B
Respected sir I as a customer of Philips . I had purchased philips home theater 5.1channel sir.And I had registered one installation and demo request on 1st January 2022.And till this moment the product is not installed and till this moment...

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Address: PHILIPS INDIA LIMITED, 3RD FLOOR, TOWER A, DLF IT PARK, 08 BLOCK AF, MAJOR ARTERIAL ROAD, NEW TOWN (RAJARHAT), KOLKATA-700156, WEST BENGAL

I ordered the Philips Beard Trimmer on Amazon on 3rd October 2021 and I got it on 4th October. The charger no longer works and the trimmer does not charge. I have a 36 month warranty on this trimmer. Therefore, I request you to give me a new trimmer charger ASAP....

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Address: Jay gurdev mandir ke pass Pepsi godam mathura

Website: janvedkumar87@gmail.com

9 wats rechargeable bulb note work...

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Above hair dryer suddenly stopped working? Just a month hold o[censored]sage from the date of purchase on 18-11-21 very sparingly used as well??/
Request either replacement or refund

my watsup no.[protected]

Appreciate your response ASAP....

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Dear Team

This is the worst service I have ever had with the Philip's still there is not solution about the service it's more than 25 days.

Kindly help for the solution or will escalate on social media if issue is not been resolved.

SR no 60-[protected] 1st Nov 21 as per the request executive has visited on 3rd Nov and informed that will charge 1600 for the damaged part but till date no replacement...

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