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Philips India Complaints & Reviews

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1.3
Updated: Nov 19, 2024
Complaints 1704
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423
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1281
So far, so good. Philips India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Philips India will keep up the work and continue to help more customers with their concerns even better 🤝
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37
Trimmer Start Automatically and only stop once battery drain out
18
finding no repair for philips food processor hl1659
16
I'm complaining about my philips led tv

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Poor, manipulative and careless service at Philips India service centre named The Cell Point
Pathetic service centre, looting money in name of service, no refund given, faulty products given
Philips earphone I got was the damage done

Philips India reviews & complaints page 2

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S
Surbhigupta92
from Deoli, Delhi
Jan 1, 2023
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Philips Handheld Garment Steamer GC360/30 - Vertical & Horizontal Steaming, 1200 Watt, up to 22g/min

The product does not work well. It generates steam initially when we start ironing then stops on its own....
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J
Jithinroy
Nov 17, 2022
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My Trimmer BT3211/ 15 turn on by itself till its battery drain off

My Trimmer "BT3211/15" frequently start automatically even switch is Off and stop only after Battery drain out. It's really frustating as there is no way to stop it whenever it start automatically it generate noise and sometimes i cannot turn off i bought this trimmer 2021 Jan 2 and extended warranty period by registering the product till 2024 PHLPTRMR00000016 product id
Please help to fix this. Thanks ....
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P
PK Ravindra Nathan
Nov 2, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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Service request No: 221014204365 Philips portable speaker

Address: Philips Consumer Care, Bangalore

Service request No:[protected]

I brought a Philips portable speaker. This was defective and submitted in the authorized service center on as per request no:[protected]. The service center informed me that the speaker has a manufacturing defect and Philips will replace it.

Philips consumer care people from Bangalore initially told me to contact the seller. The seller has already written to me stating that...
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P
ptalus74
from Delhi, Delhi
Oct 7, 2022
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Shaver

Address: Rohini, NEw Delhi

I had purchased an electronic shaver model no. S1323/45 from Philips. The product is under warranty as of now. The lock which fixes the blades with teh shaving unit got broken itself and the company is saying that this doesn' get covered under warranty and thus the product is unrepairable. Instead of giving a replacement free of cost, they offered some discount on the purchase of new product.

I wonder how come the customer...
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P
Prashob Pk
Sep 30, 2022
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Air Purifier

Address: Vaidiar thodi sree gopi (h), Ramanattukara, kozhikode

I bought an air purifier of philps ac3256/20 in 2019 it works more than 2 years without any problem but now it is not working for few months pls send a service personel to clear the problem....
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S
Sona2312
Sep 23, 2022
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TV Replacement with new one

We brought new Philips led 43" smart model : 43PFT58135/94 on 08/09/2020, but within 3 months it was not working and i got replaced TV( which was old already used one) when i enquired about that they said they cant able to replace new TV due to less stock (covid reason) once they got new stock they said they will replace this old one. But unfortunately no one responding to that. i kept raising complaint.. they said they can only check if...
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L
Lalit Sobhani
from Aurangabad, Maharashtra
Sep 16, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
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Philips Has The Most Useless Warranty Policy.

With such high expectations, I bought Philips HL7578 600W Juicer Mixer Grinder. Yesterday, while making the apple juice, the juicer jar just blasted. Attaching the photos for the same. My sister's hand got saved for just a by few seconds.

The technician checked the condition of the juicer and jar, and says the Jar will not be covered under the warranty. On top of that, customer care says that if there is any broken parts...
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M
Mbmegha
from Roorkee, Uttarakhand
Sep 4, 2022
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Trimmer not working

Address: 344 bharat colony ashok nagar, Roorkee

I bought the philips satinshave trimmer and it's been few months the trimmer is not working. I have changed to new battery still not working. The product has 2 years warranty and it's been few months the product stopped working. Please look into this issue as soon as possible....
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V
Vishverma99@gmail.com
from Delhi, Delhi
Aug 30, 2022
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After sale product complaint redressal delay

Dear Recipient,

I lodged complaint ( Service request No.[protected] for Philips music system purchased on, which still covered under warranty period. Same got out of order after using five months. Purpose to purchase trustworthy brand music system was durability and quality service. Both were being compromised with me as music is still unresolved yet even after multiple companie's vender service engineer visit.
Every...
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P
Pradeep@1355
Aug 24, 2022
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Motor problem

Address: Village and post Sawaijpur Kanpur Nagar 209401

Moter heating and not working...
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A
Ashwin Kamarthi
from Pune, Maharashtra
Aug 23, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
Resolved
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Resolved

Provided used unhygienic shaver attachment (with hair in it) for my Trimmer. (Service request number: 60-0032253280)

Address: Devi Lotus Apartment, Bhau Patil Road, Bopodi, Pune, Maharashtra - 411020
Website: www.philips.co.in

Service request number: 60-[protected]

I have a MG5730/15 Trimmer. It is still under warranty. The mesh of the Precision shaver attachment has started to break and there is a gap in it. Therefore, I contacted Philips and asked them for a replacement. They assigned me a local service centre technician named Mr. Ajay. He contacted me and told me that it doesn't get covered under warranty. Therefore I had to pay around 500 for...
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M
Mukulmg
Aug 12, 2022
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Hair dryer

Address: 484/7 panditan street, Sirhandi bazzar

My product is not working...
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B
Baski7688
Jul 10, 2022
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Required warranty process

Address: 3/284 Maruthi thirumalai nagar, muthamplayam opposite, Villupuram land mark near murugn temple

Dear concern,
I purchased 8W inverter lamb on 13-March-22 with 1year warranty from Amazon app Rs.399/-. But now I have small problem to that bulb, so I want how to claiming the warranty . Reason as automatically blinked continuous.

So please guide how to cliam the process.

Cont: [protected]

Thank you!!!...
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J
jojimusic
from aluva, Kerala
Jul 7, 2022
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Unethical behaviour

Address: Philips Service Centre, Market Rd, Edappally, Kochi, Kerala 682024

Dear Sir,
I am writing to register a complaint with you regarding the rude attitude by your staff at the following authorised service centre - Philips Service Centre, Market Rd, Edappally, Kochi, Kerala 682024 India. A totally disappointing experience on 7-7-2022 when I visited them. I went to your shop with the intention of service of a product which was a trimmer. But they informed me it will be only replaced instead of repair...
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J
Jeevananthams
Jul 4, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
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HL7707 -- Mixer grinder Jars not grinding even coconut

I have buy the HL7707/00 mixer grinder on 15.03.2022
from one day, i have faced lot of problem from this mixer jars not even crush the coconut piece . juicer jar not crushes even pomegranate juice, fails to filter the juice . total waste of buying this mixer grinder and waste of money .

alot time i called local service center ( TRICHY, TamilNadu-620001). After a month they visit my home and replace blade for 0.5L jar...
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M
MISIHA RAJ L P
Jun 25, 2022
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Replacement of HTB-3510/94 Remote Controller

I have purchased one Philips Home Theatre System (Model No. HTB3510/94 & Serial No. KX1A[protected]) on 23.08.2014 from QRS Retail Ltd, Karamana, Trivandrum dist, Kerala. In July, 2021, remote controller of the system was damaged accidentally beyond repair. I approached Philips Customer Care Centre in Trivandrum for replacement. For the last one year the Manager of the service centre dilly-dallied and kept me in dark. Finally I decided to...
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K
karth83
from Mumbai, Maharashtra
Jun 18, 2022
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My home theatre is in Philips service centre for more than a year

Address: Clarity Services Adyar Chennai

I have given my Philips home theatre for service to Philips Authorised Service centre in Adyar, Chennai on Apr 2021. It has been more than a year yet they are saying waiting for a component to repair.
Philips Clarity Services, Adyar, Chennai.
Job ID 6787...
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R
Reema Devi
May 29, 2022
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Induction

Address: Fakuli near netua baba
Website: Google Chrome

Not working induction...
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N
Nisha raj thakur
from Sitamarhi, Bihar
May 2, 2022
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Philips epilator which is in warranty period but not even start Phillips epilator has stopped working

Address: vishwanathpur,ward02,dumra, east of chiran mill

Phillips epilator my Phillips epilator has stopped working and i m mailling from several days but do not get any replay yet...
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V
varunrys
from Shahdara, Delhi
Apr 26, 2022
May 28, 2022
This thread was updated on May 28, 2022
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Iron compland pending from 15 days compland no 600030813006

Iron compland pending from 15 days
custumar name bhawna aggarwal [protected]
195 gali no 14 balbir nagar shahdara delhi 110032
philips iron compland
compland number[protected]
service center number [protected]
contact person me tarun
philips iron gc 3920...
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