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Pizza Hut India Complaints & Reviews

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1.7
Updated: Nov 10, 2024
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773
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Pizza Hut India reviews & complaints page 132

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M
Manoj Kumar Nair
from Kolkata, West Bengal
Sep 30, 2012
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Order not delivered

Address: Chennai, Tamil Nadu

Pizza Hut means Pathetic..... Service just goes from bad to worse at the day goes... Chennai - I call 39883988, Prashanth answers the phone and takes the order at 9.15 for home delivery, confirms that the order will be delivered by 9.45... At 9.55 I call to check the status, Prashanth says the order is cancelled and they cant deliver. I speak to Suraj (Manager), he confirms that its a mistake and they will ensure the order is delivered this...
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S
swatizavery
from Gurgaon, Haryana
Sep 7, 2012
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Dead Fly on the Pizza

Address: South Delhi, Delhi

On 2nd September 2012, we ordered a pizza from Pizza Hut. The bill copy is available. The pizza contained a dead fly stuck to the cheeze topping. This was noticed by my nine year old daughter. The pizza was being consumed by two daughters (9 years and 3 years). I am not sure if my younger daughter consumed the fly. We had complained immediately to the Pizza Hut officials and have been regular touch but with very little action....
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S
sanket.shah
from Chennai, Tamil Nadu
Sep 2, 2012
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Unfair services Charges of Rs.31.40 at Pizza Hut

Address: Ahmedabad, Gujarat

Dear Sir,

Me & My wife went to Pizza Hut for Dinner at 7.30 Pm tomorrow dt. 01-Sep-12. After viewing menu Card, we have ordered 1. Garlic Bread 2. Veggie Supreme PPP. It take 45 mins to serve order which is very frustrating.

Over & above, in bill Rs 10 (World Hunger donation) & Rs. 31.40 was charged for Service Charges which is unexplained by Pizza hut. As we have not used any of other services from...
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Aby Baby
from Delhi, Delhi
Jul 11, 2012
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Rude Behaviour by Staff

Address: West Delhi, Delhi

Me and my family were out to celebrate my daughters 5th Bday at district center Janakpuri. We thought of having a small get together dine in at Pizza Hut when this nightmarish and absolutely freakish experience happened to me.
I walked into the store to get the table booked for 8 pxn (4adults and 4 children) when the Lobby Manager (he said to be the incharge for the store but was not more than a steward, even worse than that in ettiquets...
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S
suraj4want
from Phagwara, Punjab
Jun 21, 2012
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Poor food Quality

Address: Gautam Buddha Nagar, Uttar Pradesh

Dear Sir / Mam ,

We have ordered 2 Pan4all pizzas from Pizza hut delivery .But the quality of the pizzas were very bad .
The cheese and ingredients were not properly applied on the pizza . The cutting was not done properly . It was also not that much good taste .There is a loss of 633 rupees for the irresponsibility of pizza hut delivery .Kindly consider the complaint and need the resolution for the same on urgent...
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M
mainak mukherjee
from Mumbai, Maharashtra
Jun 7, 2012
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Fraud

Address: North 24 Parganas, West Bengal

I have gone to Pizza Hut, City Centre, Salt Lake branch on 23.05.12 in the evening. My bill was 467/- Rs. While I tried to pay it by my HSBC debit card, the server girl returned with the card and said that, when she was trying to swipe the card, it was not getting validated. So I withdrawn the amount from the nearest ATM, and paid it by cash. But after 2 days, I found that the amount was also deducted from my account. So I complained to HSBC,...
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G
guptaashok3107
from New Delhi, Delhi
May 5, 2012
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Worst service quality

Address: Panchkula, Haryana

Hi
I visited Pizza Hut Sector 20 Panchakula today 05-May-2012 I ordered 2 boxes of IPAN Veg Solo for Takeaway, firstly I was charged with Delivery rate i.e. Ra 140 per box on raising issue after 10 min my takeaway priced bill was reissued, i ws told it will take 14 min to provide the pizza, after time on my visit I was again told to wait for 15 min saying pizza against your order are delivered against some other order, so i asked them...
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S
saakshie.frenzy
from Bengaluru, Karnataka
Mar 16, 2012
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non availability of offers

Address: Uttar Pradesh

non availability of offers which are mentioned in the messages received from the company. poor reply from the people taking the calls for delivery. hesitant attitude for providing offers for customer's benefit...
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C
Caligula
Feb 8, 2012
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Behaviour, Food Quality, Lying etc

Pizza Hut will NEVER be getting my business, my friends business or anyone in my jobs business (Music industry). I have traveled around the world, have ate at NUMEROUS Pizza Huts all over the place, and low and behold, where I happen to be "Stationed" for my job at the moment in the USA is the WORST service, attitudes and food I have ever gotten from ANY Pizza Hut. The store number is "4320".

It was on the...
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W
Waagh
from Nashik, Maharashtra
Nov 28, 2011
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poor quality - no sauce on Pizza

Address: Bangalore, Karnataka

The quality of Pizza Hut's PAN FOR ALL is very poor. The delivery of Pizza we got yesterday was the height of poor quality. The Pizzas did not have any sauce on it. Only dry bread with cheese and some toppings (small quantity) was delivered.
Day by day the quality of this particular outlet on CMH road has gone down and nothing is being done by the organization. We are made to pay the bill amount even though they deliver pathetic...
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AkashBaid
from Mumbai, Maharashtra
Sep 25, 2011
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Expired Product

Address: Coimbatore, Tamil Nadu

Expired food products being served in Pizza Hut, D. B Road, R S Puram, Coimbatore, Tamil Nadu.

This product had an expiry date printed on it. How about the pizza's which dont have any dates on them?...
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S
seriousiam
from Indore, Madhya Pradesh
Aug 11, 2011
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False commitment

Address: Indore, Madhya Pradesh

Purchased Coupon of Pizzahut worth rupee 576 from salesman at doorstep.when i called pizza hut on 39883988 for home delivery i spoke to Mr.Praveen at pizza hut (indore).he refused to me for home delivery in my area.i said him that ur person came at my home and gave me coupon.he replied " we dont have any liablity on this ".when i asked him for help he refused again.


Rohit Sisodia
[protected]...
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J
Jainish
from Ludhiana, Punjab
Aug 6, 2011
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Rude staff

Address: Punjab

I live in ludhiana, punjab.I had ordered a combo from pizza hut, dugri in Ludhiana. First of all I was charged 579 for a 499 combo. Then when the delivery came the staff was late, but the person refused to accept that and went on arguing. Even a call to their outlet seemed fruitless. Was very disappointed with pizza hut, wish I had ordered from dominoes instead.
Jainish bindra,
Ludhiana....
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H
hello.jasdeep
from Mumbai, Maharashtra
May 22, 2011
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Double tax charged from customers

Address: Pune, Maharashtra

Pizza Hut is charging double taxa from the customers.
First they charge 12.5% VAT on the food
and then they charge 10% additional tax on the total of food + VAT due to which
customers need to shell out more money than the amount of food.
It is not at all in the interest of customers.

Recently i visited Pizza hut on 21st may 2011 for dinner.
The bill of our food was around 600rs. but they charge...
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C
cndeepa
from Cuddapah, Andhra Pradesh
May 7, 2011
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IMPROPER CUSTOMER SERVICE AND IRRESPONSIBLE STAFF

Address: Chennai, Tamil Nadu

AN ORDER TO PIZZA HUT FOR 2 PIZZAS AND A GARLIC BREAD FOR MY FRIENDS WAS DONE AT 6.40 PM. BUT THE LADY TOOK THE ORDER AND I DID SPELL EVERY LETTER IN THE ADDRESS.WE WERE WAITING AND WAITING AND WAITING TILL 7.30. I CALLED BACK TO FIND THE STATUS AND IT SEEMS THEY CANCELLED THE ORDER. THEY DIDNT EVEN HAVE THE COURTESY TO CALL AND INFORM US ABOUT IT. THEY LEFT ME ASHAMED IN FRONT OF MY GUESTS. AND ABOVE ALL THEY WERE NOT EVEN SORRY ABOUT THEIR...
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R
ramanpreet singh
from Pune, Maharashtra
Apr 4, 2011
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delivery after 2 hours

Address: Pune, Maharashtra

i ordered a veg pan 4 all pizza (at wakad)with pizza hut home delivery help line 39883988 at 7.45 pm on 4th april,2011 (from the number-[protected]). After 10 mins i received a call back from them informing that they will be able to deliver the pizza after 1 hour...when the pizza was not delivered till 9 pm i called them back to inquire about the order...any Mr Mudassar picked the call and said they will call right back....after 10 mins, when...
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S
shishirmonika
from Delhi, Delhi
Mar 26, 2011
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over cooked pizza,and not cooked pasta

Address: West Delhi, Delhi

ITS MY BIRTHDAY AND WE WENT TO PIZZA HUT ,ROJOURI GARDEN,WITH MY FAMILY AND FRIENDS,WE ORDERED TUSCANI SINGLES,AND CHEESE PIZZA FOR THE CHILDREN WHICH WAS OVER COOKED THAT CANT BE EATEN BY THE CHILDREN.AND THE RED SAUSE PASTA WAS NOT COOKED WELL.WE HAVE JUST LEAVE THE FOOD AND WENT TO SOME OTHER PLACE.IT WAS DISCUSTING.THE FOOD QUALITY WAS NEVER LOW AS THIS..WE WERE SO DEPRESSED....
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A
anthea_mille
from Mumbai, Maharashtra
Feb 5, 2011
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Cheating

Address: Bangalore, Karnataka

I had ordered one chicken sausage and one garlic bread exotica as TAKE AWAY from Pizza Hut at Kammanahalli, Bangalore. They charged me for the above mentioned items. But when i came home and opened the package they had given me a small chicken pizza and simple garlic cheese bread both of which cost very less than the amount i had paid. As i stay far from the shop i couldnt not go back and report this....
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D
dileep_verma
from Mysore, Karnataka
Feb 3, 2011
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Pizza Hut is charging VAT and Service tax both

Address: Bangalore, Karnataka

Please see the receipt. I am not able to justify how come they charge Service tax and VAT both on 860 Rs. It seems to be either government is wrong or Pizza Hut is looting people, In latter case a police complaint should be filed against them.

thanks
Dileep...
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M
meeraraju
from Bengaluru, Karnataka
Jan 31, 2011
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Delay in Delivery

Address: Bangalore, Karnataka

Twice, I have faced issues with Pizza Hut Delivery:
1. First time, the pizza delivery boy came without any change. So he basically over charged us for the Pizzas by close to Rs. 100/-.
2. The second time, the delivery time was close to 1.25 hours. We called back after 45min of placing the order and the call center informed us that the delivery was already on its way(It was dispatched 10 min prior to the call). After 10 min (the...
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