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Policy Bazaar Complaints & Reviews

www.policybazaar.com

1.2

Updated: Feb 25, 2025

Complaints 1476

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354

Unresolved

1122

So far, so good. Policy Bazaar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Policy Bazaar will keep up the work and continue to help more customers with their concerns even better 🤝

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Policy Bazaar reviews & complaints page 5

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Address: Gurgaon

Hi Team,

I have received call and message from [protected] stating that you can renew the future generali car insurance at 13, 300. His mobile number is still working with Policy Bazaar.

I have paid the amount in the account number provided, however I am yet to receive the insurance copy.

This person is neither responding to calls and messages.

Account number given is of Future Generali...

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Address: 26-2-188, chandramouli nagar, 2nd street,

Hi Team,

I have taken Term Insurance Policy From TATA AIA Through Policy Bazaar Team and have Paid First Monthly Premium amount of Rupees 2626, and later I have Paid The differential amount of rupees 27110 to convert the payment mode from Monthly To Yearly through Policy Bazaar, But The same has not been transferred to Insurance Company, Because of which My Term Insurance Policy Has been Cancelled By Insurance Company Saying...

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Address: 26-2-188, chandramouli nagar, 2nd street,

Hi Team,

I Have Taken Term Insurance Policy From TATA AIA Through Policy Bazaar Team And Have Paid First Monthly Premium Amount Of Rupees 2626 And Later I Have Paid The Differential Amount Of Rupees 27110 To Convert The Payment Mode From Monthly To Yearly Through Policy Bazaar, But The Same Has Not Been Transferred To Insurance Company, Because Of Which My Term Insurance Policy Has Been Cancelled By Insurance Company Saying...

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Hello Team,

My name is pratyush Chakravesh and still waiting for response from your side but always get email or sms "we tried reaching you on your mobile" but never get any response.

I am also not received my login id password for my term plan and my relationship manager is also not assigned yet, I bought term plan in January month but still not provide facility (relationship manager) which was committed by...

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Address: GUrgaon

Health is an area people give more thought than life and for the that matter to get adequately covered I have decided to use the expertise of a prominent insurance broker Policy Bazzar. The advantage is that they give the comparison of all insurance company and their informed sales team was more than willing to support and suggest me on the right health insurance product according to my budget and need.

Based on their advice...

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Address: Zirakpur, Punjab

I renewed bike insurance on 12 March 2023 but the policy is not issued till now.
Bike Regn No.- PB65AD 8305
Owner- Arjun Rathor
E Mail ID- [protected]@gmail.com
Paid Amount Rs.- 1263/- on 12 March 2023
Mobile No.- for corresponding only- [protected]...

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I have renewed bike insurance as per under noted details but the policy is not issued till now.
Bike Regn No.- PB65AD 8305
Date of renewal- 12 March 2023
Owner- Arjun Rathor
E Mail ID- [protected]@gmail.com
Paid Amount Rs.- 1263/- on 12 March 2023
Mobile No.- for corresponding only- [protected]...

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Namaskar ji
I have renewed bike insurance as per under noted details but the policy is not issued till now.
Bike Regn No.- PB65AD 8305
Date of renewal- 12 March 2023
Owner- Arjun Rathor
E Mail ID- [protected]@gmail.com
Paid Amount Rs.- 1263/- on 12 March 2023
Mobile No.- for corresponding only- [protected]...

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Address: Gurgaon

Website: www.policybazaar.com

[protected] is my registered mobile number. On which im getting continues call from policy bazaar agents. Once I told I'm not interested in any kind of policy than also Agent Mr. Hemant Kumar, forcefully asking to tell him the reason, that why I'm not interested in insurance policy . Is this a joke that policy bazaar nonsense people will manipulate, a people those who r not interested in insurance policy, why?, what ? When? How ?...

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Policy bazaar excutives Mr Sandeep promised me that if you pay insurance premium of Rs.49704/- for 3 years through credit card you will get interest free EMI. As per his instructions i have paid my HDFC ERGO health insurance policy paid for 3 years of Rs.49704/-. But i knew that through my monthly bank statement the above said amount is EMI with interest. Many times i begged and requested to refund of Processing fee.GST & Interest to the...

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I have opted for TATA AIA term insurance and the amount was paid by me on[protected] and the same was deducted from my standing instruction on[protected]...

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Policy Bazaar executives have been calling me everyday since the last couple of months. They call twice, even thrice a day, without fail. They allege that I visited the company’s website and looked for different types of insurances, but I have NEVER visited the website, and neither am I interested in taking insurance from them.
Whenever I have picked up their call, someone from the company alleges that I was looking for insurance...

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Policy Bazaar executives have been calling me every day for the last couple of months. They call twice, even thrice a day, without fail. They allege that I visited the company’s website and looked for different types of insurance, but I have NEVER visited the website, and neither am I interested in taking insurance from them.
Whenever I picked up their call, someone from the company alleged that I was looking for insurance on their...

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Application No.:[protected]
Plan: HDFC Life Click 2 Protect Super(spl)
I have bought this policy 20 days back from policy bazar where I also made the payment. However this policy has not been issued till now and everytime I do a follow-up they make a new story. The process is very slow and I am very much disappointed by such service. When asked for cancellation they say that around 2000 INR will be deducted. When the company...

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Address: A1, Rajan opera, 63, Vanniyar St, Kodambakkam

Application# C[protected]
Transaction ID# PB65208187

I have paid for term insurance, since it's been more than 3 weeks, i haven't received my policy copy, when I call the customer care team they are giving wrong information, I have sent all the documents and medical test also been completed, till now policy bazaar app showing medical test is pending, when I spoke to the customer care of policy bazaar they are saying medical...

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I have taken Term life plan from Policy bazaar. Initially they forced me for 2 crore plan from MAx by giving FALSE promises. Then they said its best think if still want change we will change to 1 crore. During physical medical.
I aslo notified them that i'll only take policy if physical medical os done and 1 crore plan.

Still they issue policy without physical medical and changing plan from 2 crore to 1 crore.
When...

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Address: india

Website: Policy bazaar

My car insurance was expiring on 19 Jan 22. After thorough research, i finalised on a policy from DIGIT through Policy Bazaar and paid Rs 9498 on 16 Jan followed by submission of car INSP photos and KYC on 17 Jan. Since that day I have been in continuous touch with policy Bazaar waiting long hours on hold. They clarified to me that my KYC and videos have been approved and the policy will be issued shortly. The delay is only due to a technical...

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Address: New delhi

I have apply for car comprehensive insurance plan on policy bazar application on 19th January'23.

One of the chat assistant manila Verma emp I'd (PW06222) ask me to make payment first and then we will guide you.

I have make payment of 4187, however she said that it will reflect in 20 min.

However it's been 3 days now, it still not reflecting, even they are not providing the way to complaint.br...

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I send many mails am stuck in other state you give the policy or not Transaction I'd;PB63726410, you not send my policy or refund within 2 days I attend suicide
Vehicle num;TN43D4611...

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Address: Da-133 shalimar bagh delhi

I have purchased travel policy of tata aig via policy bazar. few days back I come to know that policy never issued by tata aig. but policy bazar never told me and did not refunded my money....

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