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Policy Bazaar Complaints & Reviews

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Updated: Feb 25, 2025
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Policy Bazaar reviews & complaints page 3

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R
RajasekaranMR
from Chennai, Tamil Nadu
Sep 4, 2023
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Marked complaint as resolved without resolve

They resolved all the complaints mark resolved without resolve also in PB site also...
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RajasekaranMR
from Chennai, Tamil Nadu
Sep 4, 2023
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Reduced policy duration, not helped to resolve and finally cheated

Https://www.policybazaar.com/...
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Address: Hooghly, West Bengal

Dear Policy Bazar Team,

I hope this email finds you well. My name is Hemant Singh, and I am a resident of Hooghly, West Bengal. I am writing to express my deep concern and disappointment regarding a recent experience I had with one of your telemarketing executives, Mr. Amit. The incident occurred on August 24, 2023, at approximately 5:14 pm during a call that lasted for more than 24 minutes.

I believe in the...
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Address: Hooghly, West Bengal

Dear Policy Bazar Team,

My name is Hemant Singh, and I am a resident of Hooghly, West Bengal. I am writing to express my deep concern and disappointment regarding a recent experience I had with one of your telemarketing executives, Mr. Amit. The incident occurred on August 24, 2023, at approximately 5:14 pm during a call that lasted for more than 24 minutes.

I believe in the importance of maintaining a respectful...
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Address: B404, Ajmera Annex, Niladhri road

I bought one policy 3 years ago and now it is over.
now I do not want to renew it and they are calling me back to back.
I already told them I am not interested but they still call me 10000 times a day. i am getting mentally touched by them. Please help....
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M
Murali Krishna Kashuvojula
Aug 20, 2023
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Mental Harassment from last one month with no response and settlement

This was clearly a mental harassment by not providing resolution but days are passed away without any work causing great damage and loss to me and my family. Mental Harassment from last one month with no response and settlement. Yesterday night I have brought my Car TS 03 EN 4032 from the workshop paying the complete amount of Rs. 30, 878/- from my pocket after more than a month. I have received only the pure loss and damage from Policy bazaar....
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P
prasan1992
Aug 15, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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Senior health insurance policy rejected due to wrong data sent from PB to Insurance company

I purchased a Senior health insurance policy during Feb 2023 from Policybazaar. After receiving the policy, I could see that the data that was sent in the policy was not correct as what I entered.

1. Instead of Father & Mother, the policy was sent for Father-in-law & Mother-in-law
2. PED which was asked while selecting the policy was given as 'Yes' and selected 'Diabetes' in it. The policy rate was changed accordingly...
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N
naveensharma_75@rediffmail.com
from Delhi, Delhi
Aug 10, 2023
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Money paid on 12 july and policy has not come till now

Ref. ID: PB57909058

every time they apologise.
last suman BPW39692 told me it is resolved and plocy papers would come in a day (this was on 7th aug) !!!

i am chasing for the polocy for last 1 month !

would never get any policy done onwards from policy bazaar after this disgusting experience.

Mobile - [protected]...
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C
ChandanMalhotra
Aug 4, 2023
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Harassments by Policy Bazaar Agent

I am being harassed by Policy bazar, which is using its agents to continuously call people and asking them to answer their calls even when explain them that I am not interested.

They have been calling me continuously and harassing me.

When I confronted with the agent on why are they continuously calling me when I do not want to talk then they say that you have to talk as you have search our site for policies.br...
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R
Rosemary Stroud
Aug 4, 2023
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Refusal to pay a claim and ignoring my queries

Pratha Alok, Vidit Sharma, Sandeep Kunar, Arshad Hasan Khan. All of these people have continually either ignored me, flobbed me off, not replied. I have attempted to claim on an international Cargo Insurance which, with Teliance Marine Cargo who were authorised by Harsha Relocations. This was dutifully paid. My main contact was Vidit Sharma who I had to chase most of the time and had ignored me. I'm appalled and disgusted at the behaviour...
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K
Kuruva veera
from Chennai, Tamil Nadu
Aug 1, 2023
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Policy refund amount issue

Hi Team,
This is regarding about my term insurance refund amount issue related, and I'm veeranna kuruva.

I have purchased term insurance in policy Bazaar on 16/06/2023 and I have completed video and physical medical on 17/06/2023 and 23/06/2023.
After completed my second medical they didn't informed any information about my policy status, I have called and mail many times but I didn't received...
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M
Manik6284
Jul 30, 2023
Aug 1, 2023
This thread was updated on Aug 1, 2023
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Policybazaar Refusing to Delete Account

I Manik wants to discontinue using my mobile number which is linked to PolicyBazaar Account as well.

I have asked PolicyBazaar to permanently erase my account from their database but they are not doing it.

I request Consumer Complaints to intervene & ask PolicyBazaar to permanently delete my account.

Manik
[protected]
[protected]@gmail.com...
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A
akalshekar
Jul 27, 2023
Aug 1, 2023
This thread was updated on Aug 1, 2023
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Without my consent loan sanctioned and credited

Website: www.policybazaar.com/?pb_source=google_brand&pb_medium=ppc&pb_term=Policy%20bazaar&pb_campaign=Policy_Bazaar00Brand&gad=1&gclid=CjwKCAjwq4imBhBQEiwA9Nx1BpGB8uvJ5TEgYHsWweLM71VmkRi_x1llj2fyiDTa

My loan requirement was of 6L with following conditions:- 2 years tenure, 11% rate of interest.

Policy bazaar employee Ankita Gupta somehow by asking me different documents and otps that I receive on my phone approves the loan without my consent with paysense for 5L, 4 years tenure, rate of interest 18% per annum and then forces me to take 1L from Bajaj.

I was totally shocked to see paysense crediting amount...
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chinnachammy balasubramanian
from Chennai, Tamil Nadu
Jul 27, 2023
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Old policy delivered in place of new policy after successful payment

Address: Chennai

I have renewed my 2 wheeler insurance (TN12-T-1584) on 14th July 2023.
On suceesful payment for policy renewal I got the old policy delivered IPO the new renewed policy with one Year extended validity.
The same was communicated over phone as well as through email.
No update received received yet where I need that renewed policy immediately as the old policy validity is expired.
Over a period there are more calls...
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C
chinnachammy balasubramanian
from Chennai, Tamil Nadu
Jul 27, 2023
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After Policy renewal old policy copy issued

Address: Chennai

I have renewed my 2 wheeler Insurance policy.
Instead of the update new policy with the validity they issued the old copy of the policy. Even after repeat mails there are no response. Even their customer care toll free no is pathetic....
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M
Murali Krishna Kashuvojula
Jul 21, 2023
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Claim Process and Settlement

Address: Hyderabad

I have a registered a Claim on 18/07/2023 and on the same day Car was handed over to the garage. Today is the 4th day and there is no progress on the work. To say, work has been not initiated at all. I'm need of Car and helpless without which I'm facing huge problems including my family - Wife, Children. Being the rainy season I'm dropping and picking up my children on two wheeler in rain. Moreover, I'm travelling for all works and needs...
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V
vishal anand 700106
Jul 21, 2023
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Frequent calls from them

One day policy bazae called be that i have visited there website a apply for a policy even though i have not visted a single time in there website they now my date of birth and various details to my astonishment i have told them that i have not register any policy then they started arguing me that ihave visited there website i also told thet iam a student then how can i take up any poicy then start demanding my father no saying thet my father...
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S
Skalzang Dawa
Jul 21, 2023
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Constant calls from Policybazaar agents HARASSING me with calls

I am getting constant calls from Policy Bazar regarding their schemes and all. I have not bought any policy but still getting constant calls. I am getting 7-10 calls since last 4-5 days continuously. I already informed the agents not to call me again as i am not interested, but still they are HARRASING me with their calls. I have already emailed policy bazaar regarding it.

Kindly inform policy bazaar to delete my account permanently...
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M
mjr12345
Jul 14, 2023
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Getting spammed on emails everyday

I have not registered on the Policy Bazaar platform and I don't know where they got my email from but they have been spamming my mail inbox almost everyday.

I reached to their customer support asking to delete my account, personal data and opt me out of all communications. I got a reply back from them asking me the contact info on which I want to stop receiving the communications. I sent them my mail ID to which I have not...
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D
dom100
from Delhi, Delhi
Jul 3, 2023
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Refund of 2 wheeler insurance amount- Booking ID- 56587725

I have purchased the Insurance policy on 3rd July 2023, only booking ID[protected] was generated and on going to the KYC step due to technical issue it was not going ahead.

I have reached out to the customer support team who were redirecting me to multiple teams and gave false assurances that the policy would be generated but no confirmation nor any details have been generated.

I would like an immediate refund...
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