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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 5

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I used Puma India issued online Coupon Code #-DPDPQ4TCEU of value Rs 5000/- for online purchase of two hooded jackets with MRP Rs 2499/- each, vide Puma Order #[protected], Inv #-2639679 dtd Feb 07, 2023. I returned one item--ESS Logo Hooded Jacket FL B Cotton Black worth Rs 2499/- due to size issues. This has been acknowledged by Puma vide their email dtd Feb 26, 2023. Since then, more than 21 emails and numerous phone calls to/ from custcare...
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Dev oza
Apr 10, 2023
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Email

I paid for the product but didn't receive any email for the confirmation and nothing is there in my orders section as well this is not fair...
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Advocate Dinesh Khurana
Apr 9, 2023
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PUMA Acrux Sneaker

Address: 500,CMH Road, Indiranagar, Bengaluru – 560038, Karnataka, India

Dear Sir/Madam,
I have ordered PUMA Acrux Sneakers For Men on dated 04/11/2022 and received the same. But after two months the colour of the shoes started fading. I tried to contact your Puma complaint number, but got no assurance or confirmation regarding my complaint.
Bill and photograph of the same is attached for reference. Please take it on the record and do it resolve earliest.

Regards

Advocate...
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Advocate Dinesh Khurana
Apr 9, 2023
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PUMA Acrux Sneakers For Men

Address: 500,CMH Road, Indiranagar, Bengaluru – 560038, Karnataka, India

I have ordered PUMA Acrux Sneakers For Men on dated 04/11/2022 and received the same. But after two months the colour of the shoes started fading. I tried to contact your Puma complaint number, but got no assurance or confirmation regarding my complaint.
Please take it on the record and do it resolve earliest.

Regards

Advocate Dinesh Khurana
Tel [protected]...
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Shivam.bs
from new delhi, Delhi
Apr 8, 2023
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Money is debited but order not placed

I just placed the order from puma app because of the 5 percent extra discount I use online payment method and use my paytm upi to make the transaction. However, I didn’t receive any confirmation about the same for 2 to 3 hour then I check app about the order status and when checking I found in order page shows you haven’t make any order yet. I write to puma support but didn’t get any response, even I have upi reference code which is...
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Shivam.bs
from new delhi, Delhi
Apr 8, 2023
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Amount debited from my account but the order is not reflecting in the app.

This is in reference to the order placed on 8th April 2023, 07:24pm through Paytm UPI reference number[protected]. The order is not reflecting in the Puma app, so I need confirmation either through email or message if my order is received or else return the whole amount as soon as possible....
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Aaka5hkumar
Apr 5, 2023
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Regarding my shoe order

I placed order of my shoe from the official app of puma through UPI payment but the payment was deducted and didn't show the orders in the orders section and still this issue isn't resolved ....
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FraGie
from Guwahati, Assam
Apr 3, 2023
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Tshirt faded

Address: Guwahati

Bought a tshirt . Wasged it 4-5 times and now the black color converted to light grey just like a footpath tshirt and the logo is also faded .whats the point of buying a branded one?...
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Manishpumahaldwani
from Mumbai, Maharashtra
Mar 30, 2023
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Credit card

This is to bring to your notice that when making the payment for the Merchandise purchase my expiry date reflected on the bill with according to me and I have spoken to amex. I guess this should not be.I think this may leave to future fraud I am more concern about this...
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Vishalrooppura
Mar 29, 2023
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Puma shoes

Address: Jaipur rajasthana
Website: Crome

Puma shoues net quality is very low
Net is damaj for shoues...
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Samarth Akula
Mar 19, 2023
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Money deducted but order not placed on puma app

I ordered 2 shoes from puma app. The money is deducted from the bank account but the order is not placed and there is no invoice from puma....
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Geetanjali aggarwal
Mar 15, 2023
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I am complaining about shoes that I bought few months back

I am wearing puma shies that i bought a few months back . They have started tearing at the top of the shoe and it is not because of mishandling or any type pf damage by me . But it has itself started to tear tge fabric has weakened and is tearjbg apart itself...
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Ria0403
Mar 13, 2023
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Order No 104509168

Address: Guwahati Assam

An order for the above mentioned No has been placed long back because I was having an important match to be played..But after so many days my order has been cancelled for which my amount has been paid with a discount of 15% with an additional of 5% having prepaid the amount...But this cancellation has left all my plans disordered as I have to purchase from a local brand...Really disappointed with the service of PUMA as before that I used...
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Khursheed2007
from New Delhi, Delhi
Mar 11, 2023
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Product got defected.

Hi, I purchased puma shoes at INR 3800 from Myntraonline shopping India. I have mailed the puma team just after 3 months of warranty as they said. I mailed after 5 days, I was on an international trip & I was not connected to the internet. Asap I reached India & dropped an email regarding the shoe problem that occur while traveling on 25th Marc. Just one day before expiry.

I have asked them to replace the shoes just because...
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isha aneja
from Delhi, Delhi
Mar 8, 2023
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Bad Quality Shoes from Puma

I have bought a shoes only one month ago .. it was too bad quality that with in a month it got tore down .. I have called and emailed customer care but no use they are too rude in behaviour that they don’t want to listen .. I wasted all money even a local shoes pair can go at least several months .. why puma gives too bad quality and robbed customers money...
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Ankitakpit
from Pune, Maharashtra
Mar 7, 2023
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Money debited no order update

Address: Pune

Upi payment processed no update on order no tracking number no confirmation and no customer care response...
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Praveen583
Feb 28, 2023
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Order No: 104489845

I have ordered 3 parit of shoes from Puma on 23rd Feb, 2023

I recieved only product on 24th Feb, 2023.
Immediately I called the customer care and was following up on daily basis.

Today they called me and saif they sent me all three products, so they are saying sorry now.

I need help on this please .

I am sharing the photos of the product I recieved. That box can't contain...
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tug93uce
from Mumbai, Maharashtra
Feb 27, 2023
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Not able to return the product

Urgent: Return period expiring
I have been trying to return a product for the past 10 days but getting the same response that the product will be picked up in 2 days. Please help so that I dont lose my money as they will claim that the return period has expired...
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vivekanjana76
Feb 26, 2023
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Puma both shoes colour faded

I ordered puma shoes in december and shortly after a month the colour faded of both shoes. They were black coloured and became copper like after some time. I didn’t know what to do and i spent that much money for a original brand and this happened. please help me to return or replace....
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akshitanirwani
from Faridabad, Haryana
Feb 23, 2023
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Account debited but order not placed

Address: India
Website: in.puma.com/in/en

Hello Team,
I placed the order on 6th Jan 2023 using puma India application via UPI (google pay) the money is debited but order is not placed .
I wrote the mail for the same on very same date that is 6th Jan 2023, called customer care next day and thankfully got respond from team member Syed Mustafa and He promised to make a refund in next 2 3 working days but it have almost 2 months now and still not got refund and now I don't...
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