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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 7

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P
Prestee Alphs
Jan 14, 2023
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Order summary is not reflecting in the app.

I ordered a t-shirt from puma app. And made the payment through UPI and amount too got dedcuted but the order summary is not reflecting in app. The order is also not yet placed.How can I track my order? This is really disappointing. Kindly resolve this issue Asap or refund my amount....
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Sushantpradhan1001
from New Delhi, Delhi
Jan 8, 2023
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Order no 104046729 / complaint no.669390

Address: PUMA IN Customer Support

Hi,

I wish to inform you that I had purchased a pair of shoes on the Order Number[protected]/2403664, from your official site on dated -28.11 2022 and total amount paid was Rs-6411.79 On unpacking the box at home it looks ok and when i wear first time than, I found that both the shoes are defective and some blue colour is coming up and being a regular buyer of your brand’s product make it difficult for me to accept the product...
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Satakshi111
Jan 6, 2023
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Amount deducted but order not placed

I have placed an order of shoes and jacket but after payment, amount got deducted but i haven't received any mail from them. On checking in orders it's showing "you have not placed any order yet"...
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Jenil solanki
from Mumbai, Maharashtra
Jan 3, 2023
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About puma shoes

I have purchased puma shoes on flipkart. That shoes without any reason got broke...
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Malav PAtel
from Ahmedabad, Gujarat
Jan 3, 2023
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Not Picking up return order and refunding money

I ordered (order Number[protected] Shoes from Puma web for my wife and which was delivered on december 24 . Shoe size is not best fit for my wife, so i initiate refund on the same day (December 24)

According to the Puma website, the Return Package will be picked in between 3-5 business days and our return package will not be picked up even after 5 business days . so, my wife called Puma and told them about this issue and they...
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Address: A221 chhattarpur enclave phase 1
Website: Myntra .

I have ordered a puma sneakers from myntra . I have been a regular customers. I was facing problems with the quality, shoes were not at all comfortable on wearing, I cannot walk comfortably I have submitted a request to return it. It says you can return till 9 Jan. I have returned it on 27 Dec. There is no use of this shoes if I cannot wear them instead of solving my problem, my request has been rejected. nvoice Number: I1923CO[protected] PacketID:...
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Swathi Vydyeswaran
Dec 27, 2022
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Order summary not reflecting

Address: Bangalore

I ordered a shoe from puma app. And made the payment through net banking and amount too got dedcuted but the order summary is not reflecting in app. How can I track my order? This is really disappointing. Kindly resolve this issue Asap or refund my amount.

Thanks!...
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Swathi Vydyeswaran
Dec 27, 2022
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Ordered shoe from Puma. Order summary not reflecting

Address: No161 gollaratti magadi main road bangalore
Website: Puma

I ordered a shoe from PUMA app. And made payment thorugh net banking. Also the amount is been deducted from my bank account. But the app order summary is not reflecting. Kindly take this in priority and resolve the issue asap.

Thanks!...
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heyhan reddy
Dec 26, 2022
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Black shoe , size is not fet

Address: Shamshabad

I recive a worng size and I sent it back but money is not at refunded, the cancellation has done before 10 days .
The money has to be refund,
The money is 2400₹...
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mds325513@g.com
Dec 25, 2022
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Puma socks and t shirt

Address: 70/10 Atindra Mukherjee lane shibpur howrah

I am purchase t shirt and socks to puma app store but payment is prepared unfortunately i check my order but no show...
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Anshita mahajan
from Khargone, Madhya Pradesh
Dec 25, 2022
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Money is debited from my account but order didn't placed

I ordered shoe from puma app..i selected the UPI method of payment but my money is debited from account and it shows successful transaction but my order didn't placed..
Please help...
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Simran_juneja
from Ludhiana, Punjab
Dec 24, 2022
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Amount debited but order not placed

I purchased shoes from Puma app and made UPI payment for the same and amount is debited and also shows payment successful but the app still shows no order placed yet ....
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Prathmesh Vhanmane
Dec 23, 2022
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Money is deducted from my account but order is not placed

While ordering shoes from Puma app I used UPI (phone pe) mode for transaction. But only amount got deducted and no order was placed....
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Devki jd
Dec 21, 2022
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Late on confirmation messages and mail

Address: Bengaluru, karnataka
Website: PUMA

Today i order from puma app and order was confirmed but i did not received any mail or message for my order confirmation. First time i used this app and give me headache.even on app showing nothing ordered yet.money is deducted and no responce from puma.I thought like another it will more featured but actually not.disappointing.Atleast give us a confirmation mail or message that you received our order....
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Ajit4275
Dec 21, 2022
Dec 23, 2022
This thread was updated on Dec 23, 2022
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I want to buy shoes from puma online app . N now my money is debit but even in my order section noting is shown

Money is debited from my bank account but order is not confirmed...
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R
Rajesh98700
Dec 21, 2022
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Money deducted

Money debited but order not placed.
I have tried to place a order of sweat shirt in puma app.
I have selected upi method for payment.
I have successfully completed my payment from phonepe but order is not placed..my money is deducted from my account.
I have attached my proof of payment...
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viveksaxena17
Dec 20, 2022
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Unable to initiate return of my order 104222444

Hi,

My order with following details have been delivered today.

My order number:[protected]

Mobile Number: [protected]

e-mail Id: [protected]@rediffmail.com

The product does not look good on my feet so I want to return it.

But when I try initiate the return through your site by inputting the order number and mobile number, it shows me my order as delivered...
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Ananya Ramesh
Dec 18, 2022
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Money got debited but my order not shown

I ordered socks in puma app . Money got debited but I’m not able to see my order . I didn’t review r any mail or any SMS regarding my order . I didn’t recite ce my order ID too ....
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Yashh Deepp
from Ghaziabad, Uttar Pradesh
Dec 18, 2022
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Money has been debited from my account but order has not been placed

I tried placing order in puma app of puma x kl stefan shoes, then i selected the upi payment option for 5%discount, but the money is debited from my account but the order was not placed and in the "your order" section of app there still shows you haven't ordered anyting yet!, and now i have no order id or order confirmation email to show except the money which is debited from my account!....
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Tushar Behl
Dec 16, 2022
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Poor quality of shoe

Address: UNA ARVIND MARKET UNA UNA UNA
Website: FLIPCART

I ordered puma shoes from flipcart but shoes ws broken from toes within a few days, i did not expect this from puma, plz solve my problm...
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