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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024
Complaints 459
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8
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Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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9
Denial of digilocker verified aadhaar card as a proof of residence
5
senior citizen ticket not issued by conductor
3
Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 11

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T
tarlochan398
Jul 18, 2022
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Bus didn't stop at Rayya

On morning of 18 july 2022 at 9:11 am, bus no. PB02EG4681 going towards amritsar didn't stop at Rayya bus stop. Some people( including me) managed to step inside the running bus ( which slowed due to traffic) but around 30 people ( of which many were women ) were standing in the scorching heat waiting for the bus to stop. When i asked the same to bus conductor and driver then they said that they will not allow the FREE TRAVELLERS ( women)...
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V
varinderpal
from Gurugram, Haryana
Jul 15, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Refund not received even after 4 months

Hello Sir,

I had bus booking for Punbus with pnr-no:[protected] and ticket-no:[protected] from Delhi bus stand to Jalandhar with amount of 1060.
Later, I had to cancel this booking and I did this as per provided guide line and it was done successfully.
But I never get my refund after cancellation.
I write multiple emails to Punbus team but even after 4 months, they have not refund my money.
br...
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M
Mander_hrman
Jul 14, 2022
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Violent driver

Im a girl and I was travelling from malerkotla to patiala on 14 july 2022 around at 12:15 pm
Driver’s behaviour was so rude
I don’t remember his name but he was old in age
Please check who was driver and teach him some lesson about how to behave with passangers...
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S
Santosh ghansela
Jul 13, 2022
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Bus conductor Not accepting aadhar card and misbehaving

Today 13/07/2022 (2:30Pm) I am traveling from Jalandhar to chandigarh by bus bus no pb46M8908
conductor didn't accept my aadhar card he said that wife of wala chlega daughter of wala nai chalega few months ago I got married and my aadhar card not updated due to some issues thatswhy I am using my same adhar card nd I am not aware of it. But he is very rude with me please strict action against him thnks...
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V
Vij surinder
from Faridkot, Punjab
Jul 10, 2022
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Regarding fraud and cheating during traveling Chandigarh to Faridkot

As above cited subject yesterday dated 09 07 2022 I was travelling from Chandigarh to faridkot.as bus crosses Ludhiana bus conductor said that bus is not moving .he said I will arrange bus for you.but he called a private bus conductor and private bus came.as we asked for ticket price and return money for faridkot travel.but conductor said you need not to pay again in pvt bus.but as we set in private bus.private bus conductor forcefully asked...
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L
Lakshita,kanishka Sharma
Jul 9, 2022
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Never pick the ladies passenger at petrol pump. amritsar

Address: Amritsar at patrol pumpnu

3 buses passed from the way ignoring us..it happens daily at 6:00 am to 6:30...
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V
Vipin89999
from Pathankot, Punjab
Jul 8, 2022
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Not getting my refund

Hello sir,
This is my request regarding my refund which I cancel my ticket in punbus Punjab roadways my PNR no[protected], PNR no[protected], Two times I make ticket n cancel my ticket but I didn't get my refund. my mobile num is [protected]
Plz sir make my refund as soon as possible..
Thankyou...
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A
ArunSharma851997
Jul 6, 2022
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Regarding misbehavior of unprofessional bus conductor and driver (Bus Number - 15095026)

Respected Sir/Madam,

Today (5 July, 2022) I was travelling from "Chandigarh" to "Sahaspur" (Uttarakhand) in a Punjab Roadways bus with bus number "15095026" which was destined to "Rishikesh". My home is 3 km away from "Herbertpur" which is the main bus stop and after that comes "Sahaspur" which is 5 km away from my home. I paid extra money to bought the ticket to "Sahaspur"...
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S
singh labh
from Delhi, Delhi
Jul 4, 2022
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Harassment of passengers

Address: 37 Aman city Kharar

Today on date 04/07/2022, I (Labh Singh, Sr. Citizen) boarded the bus no. PB-06BB-0964 from Garhshanker at 02.30 PM. I sat at seat no. 6. The conductor of another private bus (Express Bus Service) which was standing ahead of this bus gave some money to conductor of our bus. The conductor then instructed the driver to keep the bus behind the private bus and refused to take the passengers up to Balachaur. Accordingly, the driver kept the bus...
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D
Debashish Chaudhary
Jul 4, 2022
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Rash driving putting a riosk to two wheel driver

Address: Punjab

Date of Incident - 4th July 2022, Time around 9.00 AM
Location of incident - Bus stand road, Sangrur. Near the turn to Homi Bhabha Cancer Hospital.
Bus registration number - PB10 HS7413
Route Hisar to Ludhiana

I am a doctor & travel to my hospital on two wheeler. Today, I was on the verger of getting hit by above mentioed Punjab Roadways bus. I had given a right turn indicator well in advance & was about...
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W
Wasim Mughal
Jul 3, 2022
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Complaint against bus no 2643

Address: Delhi

I'm traveling in nonstop Amritsar delhi bus no 2643 and he is not following his route and stopping at every stop in haryana and picking local passangers send not issuing tickets to them and also misbehaving with senior citizens...
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G
Gurlabh
from Moga, Punjab
Jul 3, 2022
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Khukhrana kade ta na rok sakde na ta koi bus wla chlda k la jda koi v na ferozepur depo ta fridkot depo de koi v bus nai rokde

Address: Moga

Khukrana ade ta na rokan sakde na ta koi bus wla chlda k la jda koi v na fezrpur depo ta fridkot depo de koi v bus nai rokde...
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L
Lovish Setia
Jul 2, 2022
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Rude and misbehaving with ladies pb 04 aa8218

Address: LUDHIANA

Driver of this bus is always mis behaving with women he dont want women to sit in his bus they say them you travel free and many other thing. I just want to know that govt is giving faicility to people why this person feel as the money goes from his pocket, if he feel like this he or govt should cancel this aadhar card ladies bus service, cause he feel he is greater than government and do what ever he want i just want that whosoerver is his...
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G
Gurlal singh dakha
from Ludhiana, Punjab
Jun 30, 2022
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Not dropped at my destination

Address: Dakha

My ticket no 166191. I was taken ticket from moga to mullanpur. Instead from dropping mullanpur bus stand, he crossed the over bridge and dropped me another destination. He also misbehaved with me and said that i have time issues. What is this? Take proper action aganist him
Bus no PB05AE 0996...
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R
rajul250988
Jun 29, 2022
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Theft of Laptop (HP) from Volvo Bus No. PB-65AD 6139

Address: HOUSE NO.05, Bazar No..01 Ferozepur Cantt

D/Sir,

It is intimated that on 29.06.2022, I was travelling in AC bus No. PB65AD 6139 with ticket No. 00029493 from Ferozepur to Chandigarh. To my surprise when I deported the bus at ISBT Sector 43 Chandigarh, I found my Laptop (HP) missing.

I reported the matter to Driver and Conductor of the bus but they shown no interest. Then I went to Police Station Sector 43 ISBT Chandigarh to lodge a complaint to this...
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S
SHAMLI SOOD
Jun 26, 2022
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Need refund for online booked Bus that did not come on counter

I had booked two PUN BUS AC tickets from jalandhar to Chandigarh for 26th june online from the official website.
Passanger name Shamli Sood, Nirupama Sood

PNR
The departure of Bus from isbt jalandhar counter number 23 was at 9:25 AM. We were at the counter from 9:00AM to 10:00 AM. The bus did not show up at all. The person receiving the calls on enquiry number also did not give any information regarding th bus.br...
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A
Abhi9876505350
from Abohar, Punjab
Jun 25, 2022
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Missbehave

Address: Ganganagar

PB02DQ9043
Conductor miss behave
Departure time 08:20
Ganganagar to Amritsar...
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A
Arundeep Sidhu
Jun 25, 2022
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Wrong wording and time waste of passengers

Me and my wife was travelling in the punjab roadways bus last month on 29 May 2022 . The route was from Dera Beas to Ropar (Punjab) . The bus number was PB 65 BB 2838 . The bus left at 11 AM from Dera Beas but when the bus reached at ropar, the driver do not go to the new bus stop of ropar where all the buses stop now and instead of it he took the bus with all the passengers to the petrol pump by going through the long bypass of ropar . Then...
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M
MeenuR5894
from Ludhiana, Punjab
Jun 18, 2022
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Free Ticket was not given even after providing aadhar in digital form

Address: Vill KASABAD Ludhiana

I boarded on a bus from kharar having no 8067 C NO PC265 D:D080 at 4:58 pm on 18/06/2022.
I have adhaar card in digital form as I can't carry all I'd proofs in physical form as well as in the era of 'Go Digital'.when it came to buy ticket on digital aadhar, the bus conductor refused to issue me ticket saying that " it is not valid, only physical adhaar card is valid". I had to paid Rs.105/- for the ticket although ticket fare is free...
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5
5268
from Ludhiana, Punjab
Jun 17, 2022
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Fare issue

Address: House no 370/A, Railway colony no 8, Near bus stand, sham Nagar, Ludhiana

My sister travel alone from Ludhiana to Delhi Kashmiri gate in punbus, conductor charged her ticket, she presented her adhaar card to avail free travel.but he charged her ticket...
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