Submit a Complaint
Claimed

PunBus / Punjab Roadways Complaints & Reviews

www.punbusonline.com/contact_us
1
Updated: Jun 24, 2024
Complaints 459
Resolved
8
Unresolved
451
Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PunBus / Punjab Roadways

Having problems with PunBus / Punjab Roadways?

File a complaint and get it resolved by PunBus / Punjab Roadways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
PunBus / Punjab Roadways

Recently resolved complaints

View all complaints

Most useful reviews

9
Denial of digilocker verified aadhaar card as a proof of residence
5
senior citizen ticket not issued by conductor
3
Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
5
5268
from Ludhiana, Punjab
Jun 17, 2022
Report
Copy

Charged against free travel

Address: House no 370/A, Railway colony no 8, Near bus stand, sham Nagar, Ludhiana

Bus conductor charged her ticket, she presented her voter card also to avail free travel...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Atinder321
from Rajpura, Punjab
Jun 16, 2022
Report
Copy

Punbus of taran tarn depot not carrying the passengers.

It is my humble request to you to kindly take the departmental action against bus driver and conductor of Punbus of taran tarn depot. I along with my 10 family members were waiting for the bus at Goindwal sahib bus stand on 15/06/2022. Suddenly punbus came at 6:52 am in the morning and without carry the passenger bus passed from the bus stand. The bus conductor not even bothered to went out from the bus. I and other 2 lady passengers ran...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vikasvg12
from MANDI GOBINDGARH, Punjab
Jun 15, 2022
Report
Copy

Not allowed to board punbus no pb08cx5029

Address: SHOP NO 54, SECTOR 3/A,MAIN BAZAR, MANDI GOBINDGARH ,DISTT :FATEHGARH SAHIB

I am a senior citizen aged 71 years, i was to travel from isbt delhi counter no 24 to ambala, i appoached to bus conductor of punbus no pb08cx5092 which was bound to jalandhar from delhi isbt.

I was denied to board the bus for the reason given by bus conductor that, they do not take passangers other than jalandhar / ludhiana in their bus.

Since bus was enroute ambala, i wanted to travel in this bus but was denied...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amar987
from Bathinda, Punjab
Jun 15, 2022
Report
Copy

Concern with the stoppage of bus.

Address: VPO Lehra Mohabbat, Dist. Bathinda, Punjab

My name is Amardeep Kaur. I am a resident of village Lehra Mohabbat, dist. Bathinda, Punjab. I am doing a job in the Postal Department of India. My posting is at Bhagta bhai. I have to reach 'Bhagta bhai' office on time, but there is no stoppage of any roadways bus at G.H.T.P Lehra Mohabbat market in the morning which is the bus stop of Lehra Mohabbat thermal plant. The buses that have a stoppage at G.H.T.P Lehra Mohabbat market, the drivers...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mrlonelybps
from Udhampur, Jammu and Kashmir
Jun 7, 2022
Report
Copy

Bus conductor charging more fare and behaving very arrogant and cruel.

Address: PUNBUS ROADWAYS HOSHIARPUR

I travelled today (07/06/2022) in the morning from Bari Brahmna (a locality between Jammu and Samba district) in the bus bearning number PB07CA0423 about 9:20 AM. The bus conductor's behaviour was very rude and aggressive.

I was travelling to Vijaypur from Bari Brahmna and I asked him about the fare to that place.

He printed a ticket (200831) from Jammu to Vijay Nagar (vijaypur according to them) and charged...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek thakur9965
Jun 6, 2022
Report
Copy

Not giving my exchange

I was travelling from chandigarh to ludhiana. The ticket collector in bis stand cut my ticket and tells me to give my exchange after the bus starts. When the bus starts towards ludhiana the ticket collector changed . And i am tells her about my exchange and he totally refused to give me exchange. My ticket number is 00000371 time is 17:53:03...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagjit4224
from Chandigarh, Chandigarh
Jun 5, 2022
Report
Copy

Misbehaviour of driver and conductor

I was traveling from jalandhar to chandigarh from bus which goes from 5pm to 8:15 pm on 4 June 2022. The bus driver and conductor misbehaved with me and they had not dropped me on particular bus stop on sector 39-40 chonk where all buses pick and drop passengers and I requested him to drop me on that chonk replying to that he misbehaved with me and abused me and also he crossed the red light to not to drop me on that spot and also he also...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pardeep lal
from Hoshiarpur, Punjab
Jun 3, 2022
Report
Copy

Driver misbehave with passengers

Address: HOSHIARPUR

Driver do not doing his duty properly, he misbehave with the passengers, he asks the passenger get out from the the bus.. I wil not drive for you bloody beggers. But teh conductor is doing his duty properly. The bus driver do not park bus at the counter on time as a result the passengers get late for their work. Driver drives the bus very roughly, the driver is very irresponsible towards his duty.
Its been 14 years that i am travellling...
Helpful
Found this helpful?
Write a comment
Report
Copy
2
2119 MONEY NARULA
Jun 2, 2022
Report
Copy

Misbehaviour and no refund of my money by conductor

I was travelling from ISBT 43 CHANDIGARH TO (SANGHOL)LUDHIANA on 2 June at 11:50 AM with PUNBUS (red grey colour)bus number PB 04 AE 1609. The bus conductor came to me asked me to remove my earphones and buy ticket . He not only stop here comment on my upbringing and education life, at first he refused to give me ticket and ask me to get down the bus but when other passengers came for my support he gave me ticket charging more fare. He also...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj marock
May 28, 2022
Report
Copy

Complaint against Bus conductor of bus no PB 65BB3375

Address: Seema Rani W/o Raj Kumar Village Mohan ke hithar Distt Ferozepur Ph 9814941520

I am traveling in above said bus no PB 65 BB 3375 from Golu ka maur to ludhiana with my son and my nephew. My son age 6 year is suffering form thalassemia Major. I have got bus pass of my son according to deputy director state transport punjab letter no 6932 -49 Dated 15/09/2015 one companion can travel free with thalassemia Major patient i got my ticket on my Aadhar card and told the conductor that my nephew is companion of my son but he...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandan01
from New Delhi, Delhi
May 21, 2022
Report
Copy

Lost a trolley bag

Address: Chandigarh

Traveling from Chandigarh to Delhi in Punjab roadways Volvo PNR no[protected] journey date 20 may 22 time 2100 name Chandan Pandey seat no 21 22 mobile number- [protected]. I forgot my blue colour safari trolley bag inside luggage cabin. It is very important bag plz help...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kinnu gill
from Amritsar, Punjab
May 19, 2022
Report
Copy

Regarding behaviour issue of driver bus no 0946

Address: Amritsar-1

Driver behaviour is too bad in favour of women passenger . They use very abusing language with the ladies passenger and they also interferance with the personal life ..whereas they having no right to interferance with any of life. This was all done and due to only and only for adhaar service which launch by the govt of punjab only and only for the disturbance of the lady passeger....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harpreet Singhh
May 18, 2022
Report
Copy

No stop on bus stops

Hello sir i m student I have bus pass but bus r not stop at bus stop I think i wasted my money on bus pass. It is not work in PRTC neither Punjab Roadways.. infact Punjab Roadways condector see pass nd say"nhi rukni eh uthey"....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajwinder23
May 18, 2022
Report
Copy

Bus driver did not stopped bus on bus stand

Address: Near tehsil, Nandgarh road, Lakhewali, lakhewali muktsar, 152026

Dear sir/mam
I would like to inform that I'm very
disappointed from the service of Punjab roadways. We are 4 persons going for a interview for a job, but on bus stop driver did not stopped the bus. And we missed our chance for a job.
Details about bus:-
Date 18/5/2022
Bus timing 7:00am
Destination Arniwala to muktsar
My mobile number [protected]
Please take strict action against the...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravunrav
from Batala, Punjab
May 16, 2022
Report
Copy

Bus never stop at bus stand

Bus number PB06BB3757 never stop on bus stop of Jaintipur. They drop passengers about 0.1 km away so that new passenger cannot pick the bus. Nobody complaint about it. They daily did the same thing. The bus is from Pathankot to Amritsar maybe. If they excuse then please contact me because i have a valid proof of video which i save until i get revert from you.
Thanks...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Narain5641
from Nawanshahr, Punjab
May 15, 2022
Report
Copy

Regarding stop

Hi im Narain From Nawanshahr. I go jalandhar every week but while return ur ac volvo bus conductor refuse to gove a ticket of Nawanshahr while there route is from Amritsar to chandigarh via jalandhar, nawanshahr, ropar but they refuse to allow me they said the bus cant go in nawnashahr either they have a route of nawanshahr (shaheed bhagat singh) they said we r not allow to go to nawanshahrr but actually they have a routee i req u to plz...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shan2507
May 15, 2022
Report
Copy

About drivers misbehaving

Address: Chandigarh

On the date on 14/05/2022 i was travelling a punbus having bus number3378 and conductor number is ctc20 also driver number d92. My ticket number of that bus is 00021993. I was sitting on seat number 2. Suddenly the driver told me to leave the seat but i refused but starting to use bad words for me( I mentioned here bad words not abusing). After 2 min he said to me yhst he had a rod and said he will hit this rod in my head. I ask to roadway’s...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh Garg1
from Ludhiana, Punjab
May 14, 2022
Report
Copy

For not stopping bus at Nijjer Chowk, Mohali

Address: Chandigarh

I Harsh Garg, Mob. No. [protected] when reached at Ludhiana Bus Stand and asked to take ticket from Bus conductor, he said bus will not stop at Stoppage of Nijjer Chowk, Mohali having bus no. 3378 on dated 14 May 2022 (Morning)(6.30AM). Now it is submitted to you for taking action on these type of bus conductors who has not obeying the rule and regulations of the Govt Transport and by doing this losing the revenue of the transport day by day....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiffali bansal
from Amritsar, Punjab
May 12, 2022
Report
Copy

Misbehaved by conductor and denied to stop at tangra

Bus no. 1191
Driver no. CTD32
Conductor no. PC0244 Sat sri akal. I am government employee in education department. I try to catch bus daily at 6 am from golden Gate for tangra but daily o got late because no private bus runs at this time and all Punjab roadways deny to stop at tangra. If we hang on bus without asking then they misbehave and spoke harsh words. The above conductor today behaved so badly....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepkaur9222
May 10, 2022
Report
Copy

Harike to Patti roadways Service

Respected team
Main daily updown krdi haa Harike( Tarn Taran) to Patii (Tarn Taran). Suba 7:50 te jo sarkari PunBus aundi hai oh na ta Harike rukdi hai te na hi swariya nu Pick krdi hai
Private buses wale conducter misguide krde han. Te har roz swere bus harike andi jrur hai but swariya pick nhi krdi te private conducter to paise le k ose time harike to patti wall chll jnde han.
Kindly es complaint te gaur kita jawe...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

MTC Group
1.4
(275)
BusIndia
1
(79)
Bangalore Metropolitan Transport Corporation [BMTC]
2.5
(2860)