PureIT / Hindustan Unilever Complaints & Reviews

I replaced my battery and after the man came from the company and when we started to fill the water the water did not pass through the transparent chamber ..???nobody is coming now ....???since 5 days ..??...

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Address: Malappuram, Kerala

I ordered a purit battery kit and a mesh at 6/12/2010 through customer care,since then i call for a 4 times for the same reason (8/12/2010-15/12/2010etc) .And also make call twice at callicut(kerala) office, no responce till. i all ready spended a lot of money by making calls to those numbers, my contact no is[protected] customer name is rahul so be need full to get me a battery kit.

my order detail is - S10/maj[protected]br...

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Address: South Delhi, Delhi

I HAVE PURCHASE PUREIT COMPACT ON 23/12/2010 AT IN BETWEEN 19:30 T0 19:45, AND I HAD LAUNCH A COMPLAINT ON 24/12/2010 TO PUREIT CUSTOMER HELPLINE NO. AND AFTER SEVERAL TIME, BUT THERE IS NO RESPONSE.
AFTER THAT I COMPLAIN TO FROM I PURCHASE THAT DEVICE, SERVICE EXECUTIVE WILL COME (SEVERAL TIMES) BUT THERE IS NO IMPROVEMENT IN THAT DEVICE. AT LAST I WROTE A LETTER TO HLL PUREIT SERVICES FOR REPLACEMENT OF THAT DEVICE ON 04/01/2011.br...

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Address: Thiruvananthapuram, Kerala

my parents are residing at trivandrum . the water purifier from pure it got some complaint .they called customer care several times.but they dosent respond.my old parents have to drink impure water for near about one month .after words they came and repaired it .although they told that its a free service they collected money frm my parents .iam at hyderabad . customer id no is [protected] .name of customer is p r pillai. internal id no is...

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Address: Ernakulam, Kerala

Krishna Kumar,
B5, GCDA HIG Flats
Brother Mavoora’s Road
Cochin – 682016
Phone – [protected] /[protected]

Sir,

Sub: - Unattended complaint of Purit Water Filter.

I purchased a Purit Water Filter about 2 years back and have been using it without any complaint. It is out of warranty now. I started facing some problems since December 2010 and I had contacted...

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Address: Bangalore, Karnataka

Dear Sir,
This is to inform you that before PURIT was launched in bangalore I had purchased from chennai and using but I am very much unhappy with service because every time when I order for a battery kit I have to remind them at least 7,8 times in spite of that it will not be delivered properly, this time it went from bad to worst ie so called executive Mr.Sreenivas who is representing M/S Rushabh Distributor basaveshwar Nagar Bangalore...

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Address: Mumbai City, Maharashtra

I have purchase pureit compact yesterday from vijay sales, ghatkoper shop, mumbai. In pureit compact model water leakage problem.

RAJENDRA DHAVAN
MOBILE NO. [protected]...

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Address: Murshidabad, West Bengal

I have purchased Marvella at dated 27.08.10. Product Serial no-RWM[protected] My Registered contact no-[protected] . Since 2days leakage of water from Marvella thou the indicatot shows totally white ....

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Address: Murshidabad, West Bengal

I have purchased Marvella at dated 27.08.10. Since 2days leakage of water from Marvella thou the indicatot shows totally white....

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Address: Thane, Maharashtra

My Name is Aditi Thakre we had purchased a water purifier Pure it marvel la form Hundustan liver on 25th August 2010. It worked very well till the month of december , however suddenly the Germ Kill battery is not functioning and the water is leaking from the safety walt. I had called the call center twice 1st on the 20th Dec complaint no[protected] no one came from the company to check what the problem is in the device and i got an sms...

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Address: Mumbai Suburban, Maharashtra

Hello,

I have bought Pure it from Star bazar thane in Month of Sep, however the unit started leaking very badly in December itself. When I launched a complaint on the call center, they informed that we need to change the battery. We requested then to tell the places whee we can find the same and he also booked one customer executive to come and visit our place.
However at none of the places the places the battery is...

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Address: Tiruvallur, Tamil Nadu

Dear Sir/ Madam,

sub: Complaint against inefficient service.
Ref: Machine No-RP BO[protected]
Complaint No.C[protected]

I have using the water purifier for past three yrs. Till now there is no complaint in it and serves its need well. The service provided by your technicians are upto satisfaction.

As regular I have ordered the pureit Battery on 14.12.2010 and the order...

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Address: Chandigarh, Chandigarh

Sir,

I have ordered two water purifier of Hindustan Uniliver Ltd., (Rs.2900/- each auto filled model)) one for my colleague and one as gift for my sister. On 12.12.2010 an executive installed at my sister's place in my absence. On next day i went to my sister's home and i saw that purifier is incomplete and defected unit as there was no clips who join both the chambers, indicator was not there, one filter was missing...

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Address: Mumbai Suburban, Maharashtra

Pureit - product by HLL. The worst ever prodcut and worst to worst is customer care center. I request millions of people please wake up. The customer care center when i called for logging my genuine complaint. Mr Rohan Bhat customer care sr executive tells me, they are not responsible for taking the responsibility of the services offered by their customer care service center. My device is not functioning even after changing battary within...

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Address: Bangalore, Karnataka

Hi Team,

I have been using PureIT water purifier for about a year now, and the customer care officer did not visit my place after making 2 complaints regarding the water purification.

Why make such promises about 1 crore money back guarantee?? If so, then give me the money back or else resolve my problem!!!

I am facing issues with the water storage unit where there is a green mossy kindof layer...

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Address: Dehradun, Uttarakhand

Dear Sir,
My name is Gyanesh kumar chaturvedi & my customer ID [protected], I want to change our pure it battery. So. pl. change our battery at our residance address

36 c upashana enclave
panditwari Dehradun
Uttara khand

Regards
Gyanesh kumar chaturvdei
[protected]
[protected]@yahoo.com...

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Address: Rajkot, Gujarat

i have baught the pure it from hindustan unilever, and having the algae problem since 6 months, 4 times i loged the complaint , they came and clear the same and promised that now it will not happen, but still the problem is on, now they are asking for service charge and say that i can do complaint where ever i want to do, but they will not come without paying service charge, actually the product is faulty but they are also not ready tio change...

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Address: Maharashtra

1) we are a nuclear family consisting of three members and had got above mentioned water filter fitted in august 2010 with the assurance that the battery had a capacity to filter 2250 liters of water . However we were surprised when the water filter started leaking in NOVEMBER and we were informed that the leakage was due to the battery which had expired. On contacting the office about the battery prematurely expiring I was told that this...

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Address: Thane, Maharashtra

I have taken pureit compact Rs. 1000 product code RPBC[protected] water purifier from the authorised agent Opp. New Golden Nest complex, Phase No. 10, Bhayander East before 4 month ago. He told that every 3 monthly a person will come and do the servicing of the product and on his word I purchased this product.
Now when water is not comming fast bcoz the germ kill has turn red and than I visited to the dealer he told and gave me customer...

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Address: Surat, Gujarat

hi,

Sir i have given a complaint for battery change for my pure it water purifier, they attained the complaint but while Channing the battery one of the sales executive broke the battery cover inner lock on asking he replied that it is the problem in all units and give reason that it is broken because of the lock dipping long time in the water. on asking of changing it he ask to purchase the same, I have bought the unit just...

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PureIT / Hindustan Unilever Complaints & Reviews

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Water not getting into transparent chamber

till no delivery of battery

BAD TASTE/ LEAKAGE AND NO REPLACEMENT OF THE DEVICE

poor response

Lack of service

DAMAGED THE PURIFIER BY COMPANY EXECUTIVE

Leakage of water

leakage of water from Marvella thou the indicator shows totally white....

Leakage of water from Marvella thou the indicator shows totally white

Poor Service from Hindustan lever as no one is attending the complaint ever after calling the call center several times

Battery not available

Complaint against inefficient service.

Defected cum incomplete product

Water Leakage & worst service by customer care

Water purification is doubtful, green mossy layer at the bottom of the water storage unit

Battery change

algae problem

premature battery expiry

Replacement of Germkill Kit

battery cover broken

PureIT / Hindustan Unilever Complaints & Reviews

File a complaint to PureIT / Hindustan Unilever

Recently resolved complaints

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PureIT / Hindustan Unilever reviews & complaints page 59

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