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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 106

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M
mohith1107
from Chennai, Tamil Nadu
Apr 6, 2016
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Poor food quality-poor hospitality - poor 3d glasses

Address: 600042
Website: www.pvrcinemas.com

Two different counters for collecting tickets and a 3d glasses. We wasted time in standing in queue taught they will give us 3d glases while entry.Most of the crowd went back to food counters to get 3d glasses no prior information.Very poor food quality and expensive combo (390 for salted popcorn & 2 regular pepsi) where as rs 240 with butter flavoured pop corns with additional flavours in satyam cinemas. More money less satisfaction and...
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M S Computers
from Amritsar, Punjab
Apr 1, 2016
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Complaint about picture quality

Address: Pathankot, Punjab, 145001

PVR, Novelty Mall, Pathankot
The Picture quality in 3D is not so good and even the glasses given to consumer are very cheap and eyes starts aching after a while.
They are taking as much money like other companies but the most of the consumer are not satisfied with their picture quality in 3D.
The PVR is new Pathankot but their performance is not as we expected.
In city we have a lot of other cinemas and their performance...
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Logical Being
from Mumbai, Maharashtra
Mar 28, 2016
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Convenience charge

Address: Mumbai City, Maharashtra, 400049
Website: PVR CINEMA

Hey so basically, booking online should cost 10% more? Who does the business management at pvr? Isn't booking online making your life easier? People don't have to come physically to buy tickets which means you have to hire less people to sell tickets. Remember wankers, there's always a choice. Anyways you'll are losing customers cause of the censor board of india and how everything is cut from the movies. Do you really...
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gowhars
from New Delhi, Delhi
Mar 24, 2016
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Gift voucher validity

Address: Faridabad, Haryana, 121003
Website: pvr

Hi,
I bought movie gift vouchers in bulk in 3 month back and now i am left with 12 gift voucher which i am not able to use because of validity expiry, i have never see such pathetic service ever. You should have some delight policy for your happy customers. It is seems you have zero customer satisfactions. Yes, i know you might have good review from customer as well. But i will make it sure that i will put this on all social media...
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Kaif singh
from Bathinda, Punjab
Mar 17, 2016
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Staff rude and misbehaving

Address: Panipat, Haryana, 132103

Hi my name Kawaljeet last night16.03.2016 I visited Pvr cinema at panipat. But I feel very sad when pvr cinema staff misbehaving me and staff belong to low quality and support to only inside food items like pop corn etc .pvr staff said to me you only purchase pvr items like pop corn but you cannot eat pizza at cinema hall and pvr staff wasted my time and money include insults me and my friends and bro. Plz help this issuse as soon as possible...
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Massmanu
from Bengaluru, Karnataka
Mar 2, 2016
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Price difference in online and counter

Address: Bangalore, Karnataka, 560082

Hi this is Manu on 2nd Feb 2016 I am planing to watch movie in pvr gold Koramangala forum I saw the show time and price in online actual price of the ticket 350per ticket and I want to pvr counter directly am asking for two tickets but they told 650per ticket I asked why 650 in online 350 know so she told including food only we will give otherwise we won't give tickets for movie. Sir main thing we are coming to watch the movie not to eat...
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sssai123456
from Coimbatore, Tamil Nadu
Feb 28, 2016
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Air conditioner turned off

Address: Hyderabad, Andhra Pradesh
Website: www.pvrcinemas.com

On feb 26th 2016, we went watch a movie at pvr hyderabad central. As soon as we entered the pvr portion of the mall it was hot and humid. We quickly entered screen 5. At the entrance of the screen strong air was blowing we thought the screens ac was n't turned off. Once we sat in our seats it was an awful feeling with temperatures touching 30c. How on earth does a reputed company like pvr be this cheap?? Common as a customer i am paying you...
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Nirupama Sridhar
from Bengaluru, Karnataka
Feb 16, 2016
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Charged for food which was not ordered.

Address: Bangalore Urban, Karnataka, 560086
Website: www.consumercomplaints.in/new_complaint

Hi,

Had visited pvr cinemas, orion mall on 13-feb-2016. At the pvr ltd - food division, the guy at the food counter has overcharged me. He has included large pop-corn that was not ordered by me and has also put the charges in my bill. He has overcharged me rs. 260. So, kindly look into the issue and make my experience good in pvr last week.

I am disturbed due to this over-charge.
Have attached the bill...
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Narayan S. D.
from Pune, Maharashtra
Feb 9, 2016
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Staff misbehaviour

Address: Nagpur, Maharashtra, 440010
Website: www.consumercomplaints.in/new_complaint

Team plz place good staff atleast at tickets counter, this is the place where customer interact 1st... miss ASHWINI at nagpur PVR Cinema (empress city mall) provide wrong info, give wrong movie tkt and after talk bout this, she is shouted and arguing for the same....
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Harsha Cheemakurthy
from Bengaluru, Karnataka
Feb 8, 2016
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Air conditioner turned off repeatedly

Address: 560047
Website: www.pvrcinemas.com/nowshowing/Bengaluru

It has come to many o[censored]s customers, that in bangalore, pvr koramangala, the manager mr. manjunath instructs staff to turn off the air conditioning in the middle of the movie in order to save money.

On confronted, he does not claim any responsibility and says that some customer complained that the air conditioning was off.

This has happened repeatedly and we as customers feel betrayed despite paying such a high...
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sameer tikoo
from Bengaluru, Karnataka
Jan 29, 2016
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Cancellation and adjustment of ticket

Address: 560043
Website: pvrcinemas.com

I wanted to book a ticket for Saturday[protected] however book on 29th by mistake as my previous transanction where I had mentioned the correct date had failed.
I asked them to atleast change the date of my booking if they cant cancel which was not honoured....
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tejas77
Jan 28, 2016
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Cash transaction

Address: Chennai, Tamil Nadu, 600029
Website: pvrcinemas

I have been to PVR Cinemas 2-3 times within the last 3-4 months. I have noticed that the snack counter doesn't accepted cards. They accept only cash upon that they also don't provide a bill claiming that the machine is not working. It is the situation every time i go. What about people who do not carry cash.
Cards are not accepted at the ticket counter as well.
This is neither legal nor ethical on behalf of PVR Cinemas.
Hopefully...
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sannidhyan
from Bhopal, Madhya Pradesh
Nov 2, 2016
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They don't honor their words

Address: Bhopal, Madhya Pradesh, 462003
Website: www.pvrcinemas.com

I need to bring under notice my extremely bad experience in Bhopal PVR. I went to watch a movie on 22/1/2016 10.40 show Airlift seat no.- F18, 19. Before the start of the movie I bought some snacks from your snacks counter where it was prominently highlighted that ''If you don't get a bill for your order, we will make your bill free, contact duty manager''. After making purchase I asked for the bill, the person at the counter told me that...
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krishna9ds
from Mumbai, Maharashtra
Jan 12, 2016
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Rejects voucher of pokkt app

Address: 600089
Website: www.pvrcinemas.com

I've Purchased 2 300rs. off Coupons for 150rs each
2 200 off Coupons for 100rs each
1 100 off Coupon for 50rs

But When I Visited the PVR People in Chennai (2 Places)
They are Rejecting the Coupon . I've tried 5 times

So total 550 rs Loss...
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S
shikh53
from Bilari, Uttar Pradesh
Jan 8, 2016
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Power bank complaint

Address: New Delhi, Delhi, 110034

There is nowhere mentioned that power bank is not allowed. We were refused to watch movie with power bank. However I had some urgent requirement of it during the movie. Who is responsible for my loss. I need refund. Act soon. Shikha Gupta shikhaa.[protected]@gmail.com...
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gulabcgupta
from Mumbai, Maharashtra
Jan 7, 2016
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Ticket return charge by you pvr staff

Address: Lucknow, Uttar Pradesh, 226018

Today dated 07/01/ 2016 I sent my employee Mr. sunny to purchase bajiroa mastani movies tikcet from pvr sharaganj mall lucknow with the instruction to take backside corner four ticket and he ask the same to moh.monish at ticket counter but Mr.moh.monish give him front B-16 to 19 after this I called my employee about ticket status he told me that give him B-16 to 19 and I ask mr. sunny to refund these ticket and he return ticket moh.monish...
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int party
from Mumbai, Maharashtra
Jan 6, 2016
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Quality of film

Address: 400063

IMy complaint is about the poor quality of the film shown. I went to see the Star-Wars on[protected] at the 2.30pm show at the PVR Oberoi Mall Goregaon, Mumbai. I find that the scree was ery dark as if it was the brightness was put at zero. Could not make out the characters faces and their expressions.Had to really strain to make out details in the scenery. this is not the first time, other movies were also `darkened' makin it a very...
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Samerpit Singh Palkhanda
Dec 30, 2015
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I'm complaining about the pvr staff

Address: Ujjain, Madhya Pradesh, 456010

I am samerpit singh and i goes to pvr cinema in ujjain madhya pradesh in there pvr cinema the staff girl which name is 'soni" and the manager they all use harsh words and they forced to take food coupen if we dont buy that coupon they didnt gave the ticket... And they use nonsense words and attitude. Towards the client and they affects the pvr services i am very disappointed by this of such a prestigious cinema... Thank you I hope you will...
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mohammed irshad Irshad
from Ernakulam, Kerala
Dec 29, 2015
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Wasting time by showing advertisement for a long time

Address: Ernakulam, Kerala, 682024

Hi sir, The show time mentioned in the entry pass of pvr lulu mall was 12:45 But the movie started only after 13:00 by showing commercial advertisements, they faked the show time to show the commercials The details of my ticket is showing below Movie : 2 countries (malayalam (u) Date: 28th december 2015 Time : 12:45 Row j seat 2 Nett :115.00 E. tax :23:00 Cess: 3.00 . chg: 2.00 Total: 143.00 Audit no. 6513864 Erial no. : 9018/4/2/[protected]/006659 9665/sr....
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CA Hemant Jain
from Delhi, Delhi
Dec 23, 2015
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Rejects voucher of pokkt app

Address: 781005
Website: WWW.PVRCINEMAS.COM

I have got a voucher of pvr cinemas from pokkt app, but the local pvr cinemas of guwahati rejects the claim of voucher, i have applied it in pvr app & desktop site but it fails. eventually i came to know that it can be redeem in the pvr ticket window. Voucher amount-300 Amount paid to pokkt-150 Coupon code-spxy*whd8 Order id : pkin[protected]ce0 Expiry date-31.01.2016...
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