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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 105

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A
Abhijeet917
from Mumbai, Maharashtra
Jun 19, 2016
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Ticket money stolen and bad service

Address: 400053
Website: Pvr icon

We went to pvr icon at infinitymall lokhandwala to watch movie! Where they gave us ticket without any identification @11 am when asked to enter were not allowed because we did not carry our id unknowingly. Hence we requested within 5 minutes to cancel our tickets and so we could book it for later when we get our id because the movie would start in a minute and it would be too late if go back home and get our id proofs! It was staright away...
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Unni65
from Kanchipuram, Tamil Nadu
Jun 17, 2016
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Booking issues

Address: Chennai, Tamil Nadu, 600016
Website: Pvrcinemas.com

The other day (16 june) me and my friends went to book tickets for 19- june afternoon 4:30 show of the movie conjuring 2. we went to book 7 tickets for that particular show. when we asked the attendant for 7 tickets he replied that 7 tickets cannot be issued unless and until you take the combo of (coke+popcorn) worth rs. 110 for all the 7 people so my bill will amount to nearly (840+770)=1610. he further added that when taking more than 3...
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Reshmy Jyothilal
from Thanjavur, Tamil Nadu
Jun 13, 2016
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Wrong information from pvr

I called the pvr call centre to know whether subtitles r available 4 angry birds in kochi pvr. I was told that it's available for all english movies and upon this confirmation, i persuaded someone who is hearing impaired to join the movie but it was not available which caused us severe mental trauma and deep pain for that person. I would like to know the company response....
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S
sankarkumar63
from Delhi, Delhi
Jun 13, 2016
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Request for movie schedule

Please provide detailed movie schedule, name of movies, movie timings etc. of PVR cinemas located in Grand mall, Velachery, Chennai.

If possible, pl. try to reduce the existing ticket rate from Rs.120/- to an amount which is feasible for the middie class like me and poor people.

Otherwise, theatres of PVR, Velachery, Chennai are excellent.

Also, parking ticket rate of Rs.50/- for five hours...
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Kamron Uddine
from Hyderabad, Telangana
Jun 12, 2016
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Charged double for tickets, without my knowledge

Address: Hyderabad, Andhra Pradesh, 500084

I writing to inform you that i've been charged twice for two tickets at forum mall sujana kokatpally hyderabad with out my knowledge, ideally ticket cost 150rs so for two tickets i should be charged 300rs but i was charged again 300rs which is unfair and with out my knowledge i am seeking my bank for transaction dispute. I would proceed other legal procedure to claim it.
My details is as follows:
Card number ending with: 9247...
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M
Mohandasrajesh
from Nellore, Andhra Pradesh
Jun 12, 2016
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Online tickets

Address: Chennai, Tamil Nadu
Website: Pvr ampa chennai

When I went to book tickets online for movie at PVR ampa and velachery Chennai. Ticket availability is showing but can't book tickets of rs10/- when I asked in counter of PVR ampa Chennai for RS 10/- booking is done online. But it's done online if it's not issued then remove that ticket. Were as it's easy to book RS 120/- ticket online. Using paytm. I demand an explanation....
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P
purnita
from Mumbai, Maharashtra
Jun 9, 2016
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Pvr gift card

Address: Mumbai City, Maharashtra, 400056
Website: PVRcinemas

I gifted pvr gift card of amt 2000/- to my friend on her birthday in feb 2016.
The card was purchased online from amazon india.
Alongwith the card there was no instruction given like pin no, issue date or expiry date etc.
She tried to book tickets using the card but it required pin no. When contacted pvr cinemas in our area (Juhu) they had no idea nor could they direct her. Ultimately she decided to use the card while...
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Shilpa Sarkar
from Gurgaon, Haryana
Jun 8, 2016
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Gift vouchers complaint

Website: wwwpvrcinemas.com

I've 2 gift vouchers for yours and both of them are not working. Initially it was not activated, i had to get them activated (Fakely. It was confirmed by one of the representative that the gift voucher is activated however it was not.

I had to follow-up ample number of times and still have not get a resolution.
Both of my cards are not working.

Your representative asked for whatsoever details they were...
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Pranav Shingote
from Surat, Gujarat
Jun 4, 2016
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Recliner seats in pvr pune - nitesh hub and inorbit mall

Address: Pune, Maharashtra, 411007

Hi team pvr,

It feels really sad to write this email but you guys left me no option.

I visit pvr cinemas because of their movie and sound quality. This is enjoyed a lot when we book those premium seats which costs a lot but they are worth every penny. It's been a month that i have been complaining the staff to have these seats regularly maintained as there are holes in these seats, all the softness is gone and...
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T
Tonu15
May 14, 2016
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Refund the short cash rs.210 instead of 710

Address: Durg, Chhattisgarh, 490006

Dear sir/madam

Today i purchase two tickets of movie baaghi for rs. 160 each 12. 35pm show audi 4, while purchasing the ticket rs. 1000 note given by me against the ticket and for same cashier asked rs. 30 change, now another 30 rs. Given by me now total rs. 1030 for 2 tickets of 160 @each which total is rs. 320, now cashier refund the only rs. 210, when i checked and found its not correct amount i reach to cashier and asked...
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T
Thisisbullshit
from Delhi, Delhi
May 12, 2016
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Wrong seat allotment, poor service and movie credits not shown.

Address: Ghaziabad, Uttar Pradesh, 201001

I went to watch captain america - civil war (3 d - english) in pvr cinemas, opulent mall, ghaziabad on 10/5/2016, 19:55 show. I specifically asked for centre seats in either of the rows behind at the ticket counter even then the guy booked me r-14 (Left side 4th seat in the third row from the back). At the time of booking, seats were available but as i entered the show centre seats for the rows behind had been already booked and i came to...
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A
adiyad
from Lucknow, Uttar Pradesh
May 10, 2016
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Worst staff

Address: Lucknow, Uttar Pradesh, 226010

Worst experience ever in pvr... today (10/05/2016, show timing 10:40 a. m., audi03) when i went with my friend to enjoy civil war in pvr lucknow singapore mall lucknow... the attendant gave me other seat instead of mine (mine seats waere k9, k10) 2 or 3 times people came and ask for their seats and i was just changing again and again my seats instead of enjoying the movie... even after that when i called to attendant to give my seat which...
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A
avinikam2610
from Bengaluru, Karnataka
May 2, 2016
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78+78+78=234rs.amount deducted but transaction not copleteed successfully

Address: Latur, Maharashtra, 413512
Website: www.pvrcinemas.com

Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 19:58:21 at citrus pay pvr cinemas, mumbai. Available balance in your account is 2, 430.35.
Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 20:09:18 at citrus pay pvr cinemas, mumbai. Available balance in your account is 2, 273.77.
Rs. 78.00 was spent on your debit card 4283xxxxxxxx3278 on[protected], 20:01:15 at citrus pay pvr cinemas,...
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C
Chintal Sharma
from Mumbai, Maharashtra
Apr 27, 2016
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Poor sevice and deceit

Address: 391410
Website: www.pvrcinemas.com/cinemas/talkies-deep-vadodara

This to lodge a complain against the pvr cinema, ved transcube, vadodara. I have an optical problem so i specifically asked for a lower ticket row. I was told that the cinema is full and only tickets left were the higher rows. The theatre was practically empty. This is a cheap trick to sell tickets. It was a 9.45pm jungle book show on 27.94.16. My booking was done by a mr. Visual. He lied on asking why he didn't book for a lower row saying...
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A
Anshu Mittal Roy
from Dehra Dun, Uttarakhand
Apr 23, 2016
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Late public entry into cinema hall

Address: Gurgaon, Haryana, 122011
Website: api2.pvrcinemas.com/PVRCinemasCMS/getbookingqr?bookingid=GURM0005342559&cinemacode=GURM&swid

Http://api2.pvrcinemas.com/PVRCinemasCMS/getbookingqr?bookingid=GURM[protected]&...

We had reserved 2seats in the executive class in the pvr cinemas, mgf mall, Gurgaon at 9.55 pm on 23 rd April. We finally got to enter at 10.15 pm, 20 mins late. The movie was Jungle Book, and I had taken my 10 year old son. There were many other families with children that were also waiting for 20 mins. This is the first...
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G
Geetika Banwari
from Delhi, Delhi
Apr 23, 2016
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Amount refund

Address: Nagpur, Maharashtra
Website: Movie ticket booking

Hi,

I have booked ticket for FAN movie of show timing at 9:40. I live in Nagpur, the booking is done from my paytm account on 15/04/2016. Half payment was done by paytm account of Rs 120 and rest was done by debit card. But on the day I have not received any message of this ticket, also when I asked person over their to check on his system he too denied that no such ticket has been booked from our side.I am sending you attachment...
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B
bvpgaurav
from Gurgaon, Haryana
Apr 14, 2016
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Lost my toenail while watching movie at pvr select city walk

Address: 110017

I was watching panda-3 movies on 7th april.We went into group of 4.After 15 min of movie. Suddenly front row person standup & seat comes so fast that its hit my left toe and my complete nails comes out.
I was in blood & severe pain.We immeditely left the hall & ask staff to give us first aid to clean & get smthing done to get relief.Firstly staff reacted late then they came up with first aid with no dettol & used cotton inside.br...
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S
Snehil S Kumar
from Mumbai, Maharashtra
Apr 10, 2016
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Booking a ticket

Address: Ernakulam, Kerala, 682024

I am a cutomer of pvr Cochin lulu mall. My one one and only concern hire some better who can listen property and can convey property and know a proper knowledge about time. One of your ticket booking staff named ' Faheem' please ask him to rectify his mistake as I have lost some amount of him....
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K
Kitoo
from Vidisha, Madhya Pradesh
Apr 8, 2016
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Indore pvr candy bar never ever they maintain stock of nachos etc.

Address: Indore, Madhya Pradesh, 452001

This is Trupti
Last two weekend Me and husband was watching movies named 1. Superman v/s Batman. 2. Panda at PVR Indore.

They always have excuses of Nachos (out of Stock), samosa n sandwitch (finished ) iced tea never serve in a proffesional manner. They only forced to buy pop corn and Pepsi.

This weekend I am not going to watch Jungle movie and my friends too.

Pathetic PVR Indore can't...
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C
CitizenBlore
from Mysore, Karnataka
Apr 6, 2016
Apr 29, 2022
This thread was updated on Apr 29, 2022
Resolved
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Resolved

Cost of snacks-popcorn

Address: 560037
Website: www.pvrcinemas.com

The cost of snacks in pvr is becoming unaffordable these days. The cost of a regular salted popcorn is rs. 190 and cheese/ caramel flavour is rs. 220. The actual cost of the same amount of popcorn anywhere outside would cost merely rs. 20 or max rs. 50. Then on what basis is the cost of popcorn starting at rs. 190? Can't the government take any action on this?...
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