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Reliance Digital Complaints & Reviews

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Updated: Jan 9, 2025
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Reliance Digital reviews & complaints page 141

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S
Sreya Bhattacharya
from Kolkata, West Bengal
Apr 5, 2018
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for rude behaviour

Address: North 24 Parganas, West Bengal, 743144

Today i have gone to the showroom of reliance digital in barrackpur to purchase mobile but at the time of billing i have to face a lot of problem because the billing machine didnot accept the discount for some network problem but at the same time mr abhra mazumdar in the cashier was behaving very rudly to us. So i request to take some action against this fellow man for his unethical behaviour....
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Mohit Kumra
from Mumbai, Maharashtra
Apr 4, 2018
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gas leaked from new ac installed on 26th march, 2018

Address: Mumbai City, Maharashtra, 400097
Website: Relianceretail.com

This is with reference to complaint no. [protected].
I had purchased carrier ac from reliance digital store, malad west, mumbai on 25th march.
Within two days post installation, ac gas has leaked out. As per assessment by technician this is due to loose fitting of gas pipe. Now i have been told to invest in extra copper pipe since the location of ac outer part needs to be changed.

I was not communicated about...
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dipankarpradhan
from Patna, Bihar
Apr 4, 2018
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emergency service not being provided

Address: Burdwan, West Bengal, 713304
Website: www.reliancedigital.in

I had purchased a Kent RO, Model "Grand" from Reliance Digital Asansol on 25.03.17. As suggested by their sales, I had opted for a 3 year term "resQ" plan.
After 6 months, I had requested for a scheduled check but it was not attended.
No scheduled maintenance or routine check is done till date. It has been a year since the purchase.

Finally my machine broke down on 17th March. I had informed reliance digital,...
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Wonder choice RABARI
from Jaipur, Rajasthan
Apr 4, 2018
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smsjob

मैंनेjiosmsjobके लिए शुरूआत मे2050, बाद मे5000, इसके बाद6550/-पैसे डूब न जाए इस डर से दिए लेकिन अभी 5000/-और मांग रहे है ।मुझे[protected], [protected], [protected] से फोन तथा what's app number[protected]द्वारा नौकरी के लिए documents की मांग...
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Yogeshsrm
from Mysore, Karnataka
Apr 4, 2018
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godrej refrigerator

Address: 560026
Website: Reliance digital

Billing issue, total amount received for product and billed amount for the product is different.

They said iron box is free gift with refrigerator. But in the bill they have charged iron box.
I have purchased this on March 20th 2018 and 2nd day l have registered the complaint in customer care. Till now no solution. CC people says the complaint is closed and stores person says complaint escalated to head office and no...
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prasanjeet swain
from Delhi, Delhi
Apr 3, 2018
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staffs service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I m prashenjeet swain.
I m buying a refrigerator 27/03/2018.
But till i didn't received. After then i visited the store (Tgip mall noida sec38a) the store employee are said me please you can back your money. The product are not in stock.
But they are completing finance process and take advance money.
They sell product to me force fully. I m not satisfied their service. They are give me fake promises and spoil...
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N
nagesht
from Hyderabad, Telangana
Apr 3, 2018
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dell laptop purchased on 29.12.2017 - nagole store not responding to complaints

I have purchased a Laptop - Model 5567 - DELL from your Nagole Store on 29.12.2017 vide B.No.[protected].

Within 1 week I approached the showroom and complained that the system is very slow and is hanging up. They asked us to bring the Laptop. While selling the product they assured us that the product has on sight warranty.
But when we enquired about this, their response was not satisfying. They say that on-sight...
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nitin.kr.singh86
Apr 2, 2018
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refund not processed even after cancellation of product 3 weeks back

Address: Gurgaon, Haryana, 122002

Had bought tv on 6th march but when delivered it was broken. Customer support told me it will take 7 days to replace the tv. I did not want to wait that long andso cancelled the tv on 9 th march and got actual cancellation note from reliance on 12th march which promised refund in 15 days.
As this purchase was done using debit card emi, so emi deduction will happen on 5th april and i highlighted this several times and asked them to...
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G
Gvindinf
from Bengaluru, Karnataka
Apr 2, 2018
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lousy customer service

Purchased washing machine. No installation person came even after 3 days. I have made over 20 phone calls to the store. Each time either they put me on hold or tell me the person will come in next few hours. At time of purchase they confirmed installation in 24 hours and now it is over 3 days. Worst customer serivice whwre customer has to constantly keep following up....
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Ajesh
from Chennai, Tamil Nadu
Apr 2, 2018
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resq plan no customer service and false promises

Address: 600014

We had purchased sansui 39" led tv from reliance digital, mount road @ chennai on october 2016. We also took a three year extended warranty with reliance resq plan which states no matter what happens to the tv its insured and all spareparts including panel/motherboard etc will be replaced free of cost and if not replaceable the amount of the tv would be given as a credit note and we could purchase any other later, if required.
br...
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Keerthana Puli
from Hyderabad, Telangana
Apr 2, 2018
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after sales services

Address: 502032
Website: www.reliancedigital.in/contactus.html

Its been a week i keep calling and they say they will adress my concern but never do. Service men call us and ask for address and never turn back. Its been happening every time i complain. From past 2 years. I dono why you people sell extra warrenty when you dont want to provide service. Give good service we ll recommend reliance. If service is like this no one will come back to u....
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Vijay Suryaa
from Chennai, Tamil Nadu
Apr 2, 2018
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lg 43 inch tv

Address: 600015

Hi
I'm vijay from chennai. I have booked lg 43 inch tv (Uhd) on saturday-31/03/2018 and they promised to deliver on sunday 01/04/2018 but product is not delivered and installation also not happen.
Mean while yesterday-01/04/2018 i got a message from reliance stating than 'your product is delivered' how come it's possible
Why should i get a wrong conformation from reliance. Customer care is not answering properly. There...
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J
Jyotiraj Panigrahy
from Baghdogra, West Bengal
Mar 31, 2018
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forceful compulsion for using untrusted swipe machine other than goi approved

Address: East Khasi Hills, Meghalaya

Sir, yesterday, 30 mar 18 (Fri) at 11:16:37 hrs i purchased one sony sad40 80 watt (4 speaker) music system at the cost of rs7990.00 from reliance digital, marwa hub, police bazar, shillong. During payment, the sales manager billing on that counter was forcefully swiped my debit card in a un-trusted swiping machine other than approved by goi. When i repeated interrupted not to use my debit card in that swipe machine, the sales manager replied...
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T
TanvirD
from Nagar, Rajasthan
Mar 31, 2018
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non delivery of refrigerator

Address: Kolkata, West Bengal, 700016

[protected]@ril.com,
Cshead. [protected]@ril.com,
Bm. [protected]@ril.com

Dear team

It seems your clock also work the same way as your pathetic service. No call or feedback

Please take my recommendation seriously and change your sale tag - your happiness is our priority - change it to - taking customers for guaranteed or taking customers
For a ride is our only priority.br...
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Sumit Padhye
from Bhubaneshwar, Odisha
Mar 28, 2018
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service issue even after machine delivery

Address: Sangli, Maharashtra

I have purchased a whirlpool washing machine on 18th march and it was delivered on 26th march but till time company service engg yet not visited nor any employee giving proper solution to us. Sangli serviceanager not picking up call for two days. What is he use of purchase then if i not able to use it even after 10 days. Disgusting service by sangli employee and service manager. I will raise a complain with consumer court now. Reliance used...
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pawarvaib
from Surat, Gujarat
Mar 28, 2018
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panel warranty commitment not confirmed - sony full hd 32'''

Address: Thane, Maharashtra, 400603

I had purchased a full h. D. Sony smart tv 32' on 17th mar' 18 from reliance digital store, vivana mall, thane west.
I was promised a free panel warranty on the 2nd year. But nothing about the committed warranty is written on the bill or on the instruction manual. This is deep dissatisfaction for a regular customer like me. Kindly check with prachi from team resq who had committed me the warranty.

Kindly help in solving...
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GopalkumarRanjana Mukhopadhyay
from Kolkata, West Bengal
Mar 28, 2018
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lg make mobile device, k7i mosquito away, sl no, 359270080120831 service request 21035948

Address: 711102

I have purchased on 31.01.2018 lg-mobile, k7i, mosquito away, sl no.[protected].
From begining it has following defects as minimum
(1) very very poor sound level & quality, i am not able to hear properly, or almost can not hear during voice call
(2) its touch pad stopped working, or working whimisically from 1st week of march.
(3) it ringtone is of very low level of sound
(4) ringtone cannot be...
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V
vikas lohar
from Pune, Maharashtra
Mar 27, 2018
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service issues

Address: Bulandshahr, Uttar Pradesh, 431001

I am Vikas Gadilohar
I am Purchase In Reliance Digital, Reliance Mall Garkheda Prisar, Aurangabad, 431001.

I was Purchase a mi Company Hand Watch ( Mi Band HRX )
I am Purchase By Calling And SMS Notification Band But Executive/ Manager Not Properly Service And Not My Accepted Band I Want to Replace my Accepted Band Ether Cash

Thanks

Regards,
Vikas Gadilohar
Aurangabad...
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Darshan Bangre L
from Chennai, Tamil Nadu
Mar 27, 2018
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google pixel 2 jio cashback not processed

Address: Bangalore, Karnataka, 5
Website: www.reliancedigital.in

Bought a new google pixel 2 phone from reliance digital mantri mall, bangalore on 6th jan 2018 with jio cashback offer on exchanging the old phone. It has been almost 3 months and the cash back is not processed yet. The store people do not respond and give false promises of timelines.
Mr salman (Salesperson) and mr satish (Sales manager) just talk with progress....
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anirudh kapoor
from Delhi, Delhi
Mar 27, 2018
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voltas air-conditioner

Address: New Delhi, Delhi, 110092
Website: A/C - Voltas under subscription of one yr service nd repair

I had purchased a voltas a/c from reliance digital store karkardooma delhi and purchased a subscription of 2000 rupees annually for service and repair. Now when my air conditioner is not working it had been submitted to your service center on 11th march, we got our a/c back after one week but still was not working and send back. My only concern is that if the part is not working then kindly change the part. It has been 15 days but still i...
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