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Reliance Digital Complaints & Reviews

www.reliancedigital.in

2.4

Updated: Jan 9, 2025

Complaints 4679

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2138

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2541

Good! Reliance Digital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Reliance Digital step up their efforts to fully resolve all complaints 👍

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Reliance Digital

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Whirlphool Refrigerator

installation delay and poor service for new jio airfiber connection

incorrect emi charge for cancelled order and no refund

Most useful reviews

get soft copy of my invoice

Delivery Delay and Bad Customer Service

Payment is not received

Featured stories

Reliance Digital Anantapur not responding regarding my Refund amount 1,28,000/- Rs from last 30 days

Ac remote display fault

Reliance Digital reviews & complaints page 4

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Address: K M telecom, 7/3/b, N.K Mukherjee road.

I have warranty period claim from reliance resq service centre for my Asus f15 laptop that I purchased from reliance digital. From last month 10 July I visited reliance resq service centre and they told me to submit my laptop. But now after almost 2 month's later my laptop issue is not resolved. I have several job sheets they provided me in name of fixing my laptop but failed. Today they asked me to re- submit my laptop which is having same...

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Address: Flat No.B-12 , Type VI, Saket Courts Residential Complex, Birla Vidya Niketan Marg, Pushp Vihar, Saket,, New Delhi - 110017

Joginder P
Attachments
20:22 (6 minutes ago)
to reliancedigital

Sir,
I had ordered on twice on two different dates on
Order No.: RDF53899306
Order Date.: 24-08-23 for
Samsung Original 25W, Type C, Power Adapter, TA800 - White and paid
ORDER TOTAL ₹ 2198.0 but only one Adapter was delivered vide invoice.
The order is for two Adapters but delivery is only of onebr...

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I had purchase air condition from reliance digital ambience mall gurgaon kindly help to retrieve the original bill...

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Address: pune

My order no: RDF53049408 is supposed to be delivered on 7/8/2023, the same has not been fulfilled yet. There is an unexplained delay and absolutely no response from the customer service nor any reply’s to the mails. It was promised that my order would be deliver the very next day but reliance failed to honour the same. The customer service is pathetic and useless. Therefore I have resorted to complain on this forum to get a resolution....

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I bought the Aquaguard Jazz water purifier online and it was installed by the RESQ TEAM.
Below are the offered Installation Services by RESQ Installation Service :
1) Perform feasibility check
2) Water purifier demonstration

RESQ installation team installed the product without performing feasibility check and gave only water Purifier demonstration.
Based on their demo and instructions, we drained...

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This is to let you know I purchased Haier AC in May 2023, and its outdoor Unit's discharge pipe was busted two times in just two months.

I raised the first ticket on 19 July. Technician came and he said it's Outdoor unit's discharge pipe is busted and the pipe needs to be welded first, he performed his welding and gas fueling stuff. Right after just 3 hours AC's cooling went off, So I again raised another ticket and another...

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Address: BIRENDRA KUMAR, B-49, Patrakar colony In front of Archana Park Ashoknagar Prayagraj

Dear Sir,

With relation to my transaction on May 27, 2023 at Reliance Digital located in Civil Lines, Allahabad, I wish to address the following matter. As a regular customer of Reliance Digital, I have purchased various household electronic items in the past, such as LED, AC, LAPTOP, iPhone, Oven, and more.
However, on my most recent visit, your Allahabad store knowingly sold me a faulty product, specifically the HP...

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Address: 66/66 Chitwapur Khas Station Road Lucknow

Dear Sir/Madam,

I hope this email finds you well. I am writing to bring to your attention a grave issue I have been facing with my recent purchase from Reliance Digital and the subsequent loan cancellation with Bajaj Finserv.

On 01.07.2023, I purchased a refrigerator from Reliance Digital Kapoorthala on EMI using my Lucknow Bajaj Finserv card. Unfortunately, the fridge was received in a damaged condition. Following...

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Address: BW 90 C , Shalimar Bagh, DELHI

Hi,

I purchased LG OLED from Reliance Digital Store at Netaji Subhash Place, Delhi on Sunday - 23rd July'23 and was promised an immediate delivery. however, till now the delivery has not been received and am told that this is like to happen tomorrow.

When a customer invests, the ask is to receive the product immediately however the store has not been able to keep up with their commitment and this is very disappointing....

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I purchased Reliance ResQ Plans 2Years extended warranty along with my Hitachi AC from Reliance Digital. Recently it has started giving very less cooling. When i book service requests via their ResQ app the Technician visit my premises to check the issue and say that they will send the concerned team for repair and then they close the complaint without resolving it. I have raised 4 Service requests in the past 4 weeks but they just keep closing...

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Address: No 6/11, No 5A & B, 6 & 9 & 10, Block 5, Alphas Lotus Tower, Tnhb Main Rd, Avadi, Tiruvallur, Tamil Nadu 600054

I bought few products from digital store, AVADI on 15th August 2022. during the time of purchase, i was ready to pay the complete amount as cash, But the seller asked us to use certain CREDit card (from certain bank which has cashback offer of Rs.1500/-) hence i used the CREDit card for purchasing the product, they said post 90 days the amount will be CREDited to your account, but its been almost 11 months, and there no cash back, i had to...

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Website: www.reliancedigital.in

Order no. RDF[protected]heater)
Order no. RDF[protected]ResQ installation service)
Service Id: [protected]
I have purchased A.O Smith instant water heater along with installation on 7th July, 2023 for 4073 rupees. It costs 300 for installation. I ordered this product via reliance digital website. I need this product because as I got fistula surgery and to recover from surgery, doctor advised to take hot water sit baths. The...

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Address: Reliance Digital Kukatpally

I purchased LG on the year March 2021.After two years o[censored]sage it was faulty on March 2023.On April 10th 2023 I registered a compliant in reliance RESQ app wherein I took extended warranty by paying 16799 from there after continuous follow-up they took TV and finally they gave it back with still the issue exists.Its been three months and Reliance says they will give money if they got mail from LG.LG people are playing with me from last three...

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Address: Reliance Digital, Bldg No 117, No 2039, Gr to 3rd Flr, Yelahanka Rd, Sector B, Yelahanka New Town, Bengaluru, Karnataka 560064

I purchase samsung tv model number samsung 50au7700 on[protected] from the reliance digital store yelahanka new town. It got delivered on[protected]. The issue is that i have got a product which is slightly damaged. I found there is a small dot shaped damage occurring on screen which is pretty much visible on black background screen. I reported the issue to reliance customer service department over 10 days ago and requested a replacement,...

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Address: store name: RELIANCE DIGITAL Address: D.no: 5-87-17, ward no3, Block 1, Brodipet, Laxmipuram,Guntur, 522007 Store contact number: 8591404515/ 85914045

Dear Sir/Madam,

I am writing to express my deep dissatisfaction with the service provided by your store regarding the delivery of a refrigerator that I purchased on 27/06/2023. Despite the clear terms and conditions of our agreement, I have experienced significant delays, unfulfilled promises, and inadequate communication from your company.

On 27/06/2023, I made the full payment for the refrigerator and was...

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Address: Anantapur

Dear Team,

my Refund amount 1, 28, 000/- Rs

I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on 21-May-2023. They delivered on 22-May-2023 at 8PM, installation done on 24-May-2023. But I received damaged product. So, I requested them for refund the amount. Because they told replacement will take minimum of 7 days. If again I received damaged product then again I need to wait for...

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Address: Anantapur

Dear Team,
I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on 21-May-2023. They delivered on 22-May-2023 at 8PM, installation done on 24-May-2023. But I received damaged product. So, I requested them for refund the amount. Because they told replacement will take minimum of 7 days. If again I received damaged product then again I need to wait for 7 more days for another replacement.

Replacement...

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Address: Raja rajeshwari Nagar, Bangalore

Its been more than 2 months that Reliance Digital, R R nagar, could not resolve or provide service. Complete waste of money, time, if we buy in Reliance Digital.

We have to plead them to provide service where in the product is in warranty. Have raised issue/complaint to BM Bade team and for utmost disappointment they do not work as well....

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I recently purchased the fridge Hisense online from reliance digital(order details attached).
After opening the box, i set up the fridge. I have complete video of the unboxing and setting up. The moment i saw the fridge from left side i saw two big dents.
Kindly replace the product or take it back and issue a complete refund as soon as possible.
Thank you...

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, Mr. Abhijit Anil Khatu had ordered a Motorola Moto G42 with 16.25 cm FHD + ultra-wide AMOLED Display with order date as 05/06/2023 from your Reliance Digital application.

But to my uttermost surprise, the product was delivered today is Motorola Moto G42 with 16.26 cm FHD+ OLED Display, which is inappropriate and complete mismatch to the product ordered by me.

So I requested to please do the needful to replace...

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