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Reliance Digital Complaints & Reviews

www.reliancedigital.in
2.4
Updated: Jan 9, 2025
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Reliance Digital reviews & complaints page 5

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D
Deepika SriRam
Jun 16, 2023
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Change of name in the bill

Address: 6/8/979, NGO Colony, Tirupati

The name in the bill generated is incorrect thereby causing an issue with reimbursement. The outlet is not agreeing to make the changes....
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Shalinifranklin
from Chennai, Tamil Nadu
Jun 15, 2023
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Kelvinator washing machine

Address: 3/369,3rd Block , Mugapair west, Chennai -600037

My front load washing is leaking...
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R
rajeshmvb
from Visakhapatnam, Andhra Pradesh
Jun 15, 2023
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Technician asking AC Installation Charges

Hi Team, I have Purchased Daikin AC on 11th June 2023. Order No: RDF51293659. Technician asking for 1400 rupees Installation charges. Please look in to this issue ASAP. I have purchased AC around 44000. If i purchase in Amazon or Flipkart or in Local show room, Installation charges are free. Even we didn't for AC Stand as well. AC Stand also free if i purchase AC Outside. Please tell me one reason why we should purchase the products in Reliance....
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G
gmdhar1961@gmail.com
Jun 10, 2023
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Additional warranty collected and not resolving the complaint no technician is attending inspite of 1 month follow up and 6 times

Additional warranty amount collected on purchase of Panasonic refrigerator. Continuesly filing complaint since one month, 6 times complaint raised. No technician is attending.
Sweet words, sorry will attend on highest priority. End of the week one message follows.
Your feedback on our service. The complaint closed.
How can complaint be closed without attending.
Big cheating, getting frustrated....
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G
gmdhar1961@gmail.com
Jun 10, 2023
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Complaint rised on faulty service of Panasonic refrigerator. Under Additional warranty no technician is attending since 1 month.

I have purchased panasonic refrigerator. Additional amount was collected on account of additional warranty. No technician is attending the complaint for the past one month. Regularly calling the complaint customer care. Standard sweet words, extremely sorry, your complaint is on highest priority. End of the week, your problem resolved, your feedback on service. When contacted, Standard reply, Automated reply sorry same story. Getting frustrated...
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A
abhishekgtm97@gmail.com
Jun 10, 2023
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No attend customer

Address: abhishekgtm97@gmail.com

I have visit in reliance store Ghaziabad govind puram, no will be told the price of product, end no will be attend the costumer, such a very very baad service in reliance store...
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A
arun tayyil
Jun 9, 2023
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Water Purifier Extended warranty

Address: Bengaluru

I had purchased PureIT water purifier from Reliance Digital Sarjapur couple of years back, with 4 years extended warranty. Since its 4 years extended warranty even after more than 1.6 years they don't care about changing the filters even after raising the ticket multiple times. Every time I contact customer care I'm told some technician will contact me but its all bogus no body contacts me nor there is any follow up . Lesson learnt not to...
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Y
Yash_221200
Jun 3, 2023
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Battery and Hardware issue MacBook Air M1

I purchased a Macbook Air M1 from Reliance Digital( Anand, Gujarat Branch) on 26th January 2023. I started facing significant battery issues from day1. I also noticed that my battery health deteriorated to 97% with just 15 battery cycle counts whereas usually it takes 80-100+ battery cycle counts for battery health to go 97%. I immediately contacted Reliance Digital on 25th April and they asked me to contact apple service center ivenus. I...
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V
vinodv31
Jun 1, 2023
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Daikin AC installation/cancel/return

Address: Reliance retail ltd, C/O Cochin Digital DC, R Parackal Warehouse, OorakadU,Malayidomthuruth, Ernakulam,Kochi-KER 683561

We purchased an air conditioner from the Reliance digital website to cater to the health and well being of our physically ill father on the 16th of May. The product was delivered on the 18th of May.
The seller of this product was: Reliance retail ltd, Cochin Digital DC, R Parackal Warehouse, OorakadU. The order no was: RDF50649627 and the shipment no was: DI[protected]. During the delivery we were told a separate installation team will...
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A
Anulekh
Jun 1, 2023
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Refund is not being made since cancellation

I bought an Haier AC on 16th April 2023 but the product was not delivered on time, so cancelled it on 21st April 2023. Refund is not being made since the cancellation. The cancellation was on done on 21st April 2023 because of the product was not delivered on time. The store is misleading us. Below are the details:
Name - Anulekh Sengupta
Registered Number - [protected]
Reliance Digital Store - Satyam Tower, VIP Road,...
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K
khadotra
from Jalandhar, Punjab
May 30, 2023
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Return and Refund

I purchased the product with order number RDF50558432 boAt Airdopes 131 RTL Twin Wireless Earbuds with IWP Technology, Bluetooth V5.0, Immersive Audio, Instant Voice Assistant and Type-C Charging, 1-year warranty on 13th May 2023. I initiated Return Request on 19th May 2023 and the product is covered in 7 days return. The product is having issues with connectivity and voice delay, voice clarity. I called your number[protected] to 8 times...
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R
RohitDomadiya8111
from Ahmedabad, Gujarat
May 26, 2023
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Daikin sac 1.5 L AC

Address: Ahmedabad

I have purchased ac in 25.01.2021 and bought extended warranty of resq to 5 year my registration number with Reliancw is [protected]
My Ac’s compressor is making to much noise and they are neglecting the risk and problem and doing nothing about it
Their technicians came and they were saying the fan is touching the compressor but thier senior team is not admitting the problem i have mail it to bm.[protected]@ril.com still they senior...
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V
Vidisha Vaish
May 24, 2023
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Item not delivered

This is the second time that I have ordered something from Reliance Digital online, and both the times.. Reliance Digital have never completed its delivery within promised time frame.

First time in year 2021, when I had ordered.. I had to cancel it, because it wasn't delivered beyond promised time line as well.. so I had to cancel it.

This time again, the promise to deliver date was 23rd May 2023(as per the website...
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K
Kirtisolanki107
May 24, 2023
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Instant discount not received

As per offer i must receive 20% discount on the bill when used Rupay Credit card but i didn't received any discount. I have attached the offer photos....
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S
Samliving
from Chennai, Tamil Nadu
May 23, 2023
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LLoyd Newly bought AC issue - longstanding

Address: Reliance digital Arcot Road Porur Chennai - 600116

We had bought a Lloyd AC from Reliance digital store, Porur Chennai on 22/03/2023. Within a week we had problem with the AC as its gets off by its own while running. We immediately raised a complaint in the following week but the service person came an said the AC is fine. But we still faced the issue and further raised complaints. We had a person from reliance, and from lloyd visiting our place but none gave us a solution. After visiting...
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S
Shruti Nayak 12
from Bhagalpur, Bihar
May 19, 2023
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Fraud with customer

Address: Bihar bhagalpur

April 2023 I bought AC from RELIANCE DIGITAL
and they forced to buy ResQ plan worth rupees
₹10, 000 with some benifits.
But when the time came for using this benifits there was all different policy. RELIANCE DIGITAL has done FRAUD with me. WHEN CLAIM FOR WASHING MACHINE REPAIR from resQ plan it has been 4 days now but there is no response??? Why to trust your company's. The salesman is so untrained that they can't explain...
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M
ManishGoel92
from KOLKATA, West Bengal
May 17, 2023
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Reliance Digital Providing false details on website and unauthorized selling of Eureka Forbes Products

I have purchased a Aquaguard Water Purifier from Reliance Digital, but the product is not working well. As per the Reliance Digital Website the product is having a manufacturer warranty of 1 year but when I approached Eureka Forbes they said that they have nothing to do with the product but Reliance Digital will provide me support for all my problems. So in this case I am cheated saying that the product is covered under manufacturer Warranty.br...
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S
Shilpa_24
May 17, 2023
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Want Refund

I ordered a refrigerator on 16/04/2023 from reliance digital online but i didn't get the delivery even after so many requests now they are also not refunding my money. Worst customer service I've ever seen. It's been a month now I'm asking them to initiate the refund but they are not doing anything....
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S
subhosway
May 16, 2023
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Invoice required

Dear reliance digital i have an account at reliance digital app my register mobile number is [protected]...i brought a hp ink tank 319 printer from your app 23 sep 2022.But now printer showing some issue when i claim warranty from hp..thay claim invoice ..but invoice copy not present at reliance digital app..i contact many time at your customer care representative...from 2-3 week..but thay continuous said wait 72 hours ..we register a complain..but...
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S
Shiney Thomas
May 13, 2023
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Defective LG split 1.5 ton AC, zero customer service from Reliance

Address: Gurgaon

I purchased LG split AC on 15th April but from same day my AC switch off automatically showing error CH-38, doing follow up from last 3 week and yet today 13th May no engineer visit my place and no replacement done yet. Poor service and poor product ... Total waste...
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