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Reliance Digital Complaints & Reviews

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Updated: Jan 9, 2025
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Reliance Digital reviews & complaints page 96

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S
Sujith Mankale
Aug 13, 2019
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resq plan is fake and it is a fraud plan by reliance digital

Address: Mogappair west reliance digital, 600053

I purchased pixel 2 phone 1.5 years back from reliance digital mogappair west branch channai. With the phone i purchased the resq plan, because sales person told me it will cover all kind of damages including physical damages. I paid over 50k for the phone including the resq plan. Now am facing some issue with the phone i gave it to google service center, service center people are telling me phone warranty does not cover this damage i have...
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arulraja0221
from Mumbai, Maharashtra
Aug 13, 2019
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samsung digital refrigerator

Address: Reliance digital store in phoenix market city LBS road kurla west pin 400070, Mumbai Suburban, Maharashtra

I have buy a product from reliance digital kurla on 2nd of august and still my refrigerator are not working.. I have completed 3 to 4 time only a service man can visit and go. I want a new refrigerator not a old one because i have paid full amount of refrigerator and i dont want to repair the refrigerator. I am fully disappointed from the reliance digital store....
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vishakha chavan1
from Mumbai, Maharashtra
Aug 12, 2019
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about claim

Address: ghatkopar east, Mumbai City, Maharashtra, 400075

My mob handset problem is very low sound comes from hearing speakar. I went to shop. They gave me customer care no. I have registered claim. My id was request id :135589. They rejected my claim for some result. But i am not agree with this.. I need call records. They mail me that
[ your claim dated[protected] has been rejected due to delay in claim intimation.

Date of incident:[protected]
Date of intimation:[protected]br...
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Nathaniel Stephen
from Gonda, Uttar Pradesh
Aug 12, 2019
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samsung a50 purchase in march 19

Address: Civil line Allahabad, Allahabad, Uttar Pradesh

Dear nathaniel,

Greetings from reliance digital.

First a foremost a sincere apology for the inconvenience you have faced.

With reference to your email and communication, we wish to inform you that, we have taken up your concern regarding samsung handset and getting the same checked and corrected, our team will contact you at the earliest.

Thanking and assuring you best of our services...
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KASIM imamsha
from Chennai, Tamil Nadu
Aug 11, 2019
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reconnect washing machine dryer is not functioning and door not sit properly.

Address: Medavakkam, 600100

I bought a reconnect washing machine in month of august 2019 at perumbakkam reliance digital branch, it's just received day and the dryer is not functioning and door not sit properly. Still am not used product,
Service technician came for a check and he was trying to remove and repair the product, but i said don't remove and repair please replace, that's new product.
Already too late product recieved from 5days gone, we having...
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A Shridhar Shridhar
from Hyderabad, Telangana
Aug 10, 2019
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complaint not rectified after 25 days and two calls from ceo escalation team.

(A) 15 jul 19 - complaint lodged service request 21992328.
(B) 15 jul 19 - sms indicating that service request 21992328 has been completed without any action.
(C) 15 jul 19 - fresh service request lodged [protected].
(D) 16 jul 19 - message from reliance resq stating complaint assigned to technician who will attend to it on 15 jul 19 (One day prior to receipt of message).
(E) 16 jul 19 - ac mech name unknown...
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Poornartha Sawant
from Mumbai, Maharashtra
Aug 5, 2019
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bought product went out of stock.

Address: Infinity Mall, Malad., Mumbai City, Maharashtra, 400067

I bought a 40k panasonic ac from reliance digital malad. I paid the down payment and had taken kotak bank's emi option.
I was supposed to receive the delivery the next day.
I did not receive the delivery. I called up the store and now they say that, the ac went out of stock in just a day and i had to change my model.
Which shop doesn't know their inventory itself.
All they are doing is cheating people....
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Vijay Kumar Dandge
from Mumbai, Maharashtra
Aug 3, 2019
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false commitments to fool customers

Address: Pune, Maharashtra

I have purchased a 32 inch panasonic led tv from reliance digital on 28-july-2019 and as per their commitment, they have to deliver the tv on 29-july-2019 and after 1 day installation will be done by the service team, but they missed to deliver the tv on 29-july and delivered on 30-july. As they communicated that the installation will be in place after the delivery and it supposed to be done on next day which is 31-july. Service guy came...
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naveenreddy278
from Bengaluru, Karnataka
Aug 1, 2019
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ao smith water purifier

Address: 560067

Hi team,

Very bad experience with reliance digital extended warranty resq team,

I have purchased an product ao smith water purifier along with extended warranty, and now my product is under warranty,

I have logged an complaint for an issue on the product on 29th july 2019, still none of the resources visited resolved the issue., though they didn't respond to me proper way.

One...
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Meenu Narayan
from Chennai, Tamil Nadu
Jul 31, 2019
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faulty refrigerator

Address: reliance digital, Phoenix velachery, Chennai, Tamil Nadu, 100

I had purchased a sony tv and samsung 700 litres sbs on 5th july. I was not provided any invoice, not bill of hard copy stating u would receive all by email. A person without email are not eligible to buy a product from reliance i presume. I had issues with billing section of hdfc too. Couldn't find any professionalism with them too. A week later fridge was delivered and reliance called to tell me installation might be delayed as they had...
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JITENDER GAJRANI
from Delhi, Delhi
Jul 31, 2019
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laptop lenovo s 145

Address: Ghaziabad, Uttar Pradesh, 201014

Dear sir

I am very disappointed after purchasing lenovo laptop s-145 1 week ago from v3s mall - reliance digital store.

Hang after starting the laptop and not able to use this laptop.

Conusmer care and executives at store are also not supportive.

I want to change this laptop.

I handover the laptop at store for replacing but no action taken yet.

What...
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SRM 93
from Chennai, Tamil Nadu
Jul 30, 2019
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lcd reconnect brand tv

Address: 600041

Purchased 43’ lcd reconnect brand tv. 30 months ago for rs.25, 000/- which was hardly never used. Display gone already. Called technician and he says 28, 000/- for display panel. He recommended to sell the tv for 1000/- or use local mechanic to fix the tv.
Very disappointed to see the tv display broke in 2 years and the display is expensive than the new model tv that is available in their showroom. Selling cheap products is reliance....
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Anshul Chandna
from Jammu, Jammu and Kashmir
Jul 26, 2019
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washing machine dryer is cracking from sides

Address: 11/7 ,Lajpat Nagar,chowk ,Lucknow, Lucknow, Uttar Pradesh, 226003

I bought a washing machine in month of january 2019, it's just 6 months and the dryer body is cracking from sides.
Service reviewer came for a survey and rather assisting he was trying to explain that the same is our fault.
Kindly coach ur visiting staff for the same and consider this issue at priority or else i will take it to the court of law and adress it to the highest level possible i could
Regards
Anshul...
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Abhishek4306
from Kolkata, West Bengal
Jul 26, 2019
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itek wireless neckband headphone dispute product

Address: 700135

I have purchase the product from reliance digital on 1st july 2019 and same day i find in product as dispute. After very next day i have bring the product at reliance store and tell them this is dispute product so please replace it but they denied that this product can be changed from iteck service centre. So i am submitting product for further replacement. After 7 days i am going at reliance store for query about replace my product but directly...
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prashant.chaudhari121@gmail.com
from Mumbai, Maharashtra
Jul 24, 2019
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reconnect air cooler

Address: Wardha, Wardha, Wardha, Maharashtra, 442001

Complaint against rconnect air cooler
I have purchased the above product in may 2019 after one month o[censored]se the water pump of cooler not worked so I call to customer care they told me the water pump and power cord will be replaced within month but still no response from any customer care person so it's very frustrating. I also called the service department they told the above part will despatch from our side within 3 or 4 days our...
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praveen.kanike
from Hyderabad, Telangana
Jul 23, 2019
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service issue for extended warranty

Address: Hyderabad, Andhra Pradesh, 500050
Website: www.reliancedigital.in/content?page=resq_services

I failed a compliant in Reliance customer care service on for Samsung Microwave Owen which was purchased from Reliance Digital with an extended warranty of 3 years. The service team takes many days to attend the service at home. After verifying they confirmed some part needs to be replaced, after that almost every day I need to call myself to get the status of the product and its been almost more than a month and so far never fixed it and...
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surya bhaskar koppaka
from Visakhapatnam, Andhra Pradesh
Jul 23, 2019
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regards delay of installation

Address: 2-36,main road kruthivennu, kruthivennu(mdl), Krishna district, 521324

Sir i have bought samsung refrigerator from reliance digital bhimavaram it already has completed 5 days, not have completed installation at. So many times i have contacted reliance digital store but they are telling some stories but they did not resolve the problem, the service is also worst
Item:samsung rt42k5558s
Billing no :[protected]
Billing name:k. Nageswararao...
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Bharat Kumar Parjapat
from Mumbai, Maharashtra
Jul 23, 2019
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reliance led 32 inch

Address: Jadoul bulandshahr

Dear team i have purchase one led tv in reliance degitel store (Pvr mall) ghaziabad.
And last one months my led tv mother bord not working and i have last 2 weeks before complaint lock in reliance customer care. But no any response in customer care and no any guy visit in home so please i request you please closed my problem urgent basis. Please contact me my number _[protected]

Thanks
Regard
Ramesh chand...
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Kirti A Panchal
from Kishangarh, Rajasthan
Jul 21, 2019
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birth date issue

Address: Ahmedabad, Gujarat, 382415

Have worked in "reliance digita" (23 may 2012 to 10 may 2015). My pf a/c no is - mh/ va/117678/82936. Ec no. 60101173. I have submited three year birth date change process to physical & online. But not change birth date,
My real birth : 01/12/1985
Pf account birth date is wrong..10/08/1993
So pls help me...
[protected]
[protected]@gmail.com...
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Bharat Kumar Parjapat
from Mumbai, Maharashtra
Jul 20, 2019
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reliance led

Address: Village jadoul post jadool bulandshaher

Dear team i have purchase one led tv in reliance degitel store (Pvr mall) ghaziabad.
And last one months my led tv mother bord not working and i have last 2 weeks before complaint lock in reliance customer care. But no any response in customer care and no any guy visit in home so please i request you please closed my problem urgent basis. Please contact me my number - [protected]

Thanks
Regard
Bharat kumar...
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