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Renault Complaints & Reviews

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Updated: Nov 26, 2024
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Renault reviews & complaints page 64

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S
sachin khari
from Delhi, Delhi
Jun 18, 2016
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Complaint regarding unsatisfactory service and immature and ruthless behaviour

Address: Ghaziabad, Uttar Pradesh, 201003

Dear sir/ madam

I went to renault ghaziabad workshop (A-13/17, meerut road indl. Area, ghaziabad) for service of my renault duster where i feel the worst experience of service in my life. No body in the agency was ready to listen. I am totally unsatisfied from the service.

= ac is not working proprerly even after two services.
= bonat is still in the same condition.
= there is no proper washing/...
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V
vikaskumar2
from Noida, Uttar Pradesh
Jun 17, 2016
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Renault duster rxz - no delivery timeline

Address: New Delhi, Delhi, 110063
Website: www.renault.co.in

Hi

I booked a renault duster rxz model on may 15 from sikka mayapuri, new delhi and was told that my car will be delivered in 2-3 week but it never happened.
After multiple followup and complaint to renault customer care i got the update in email that my car will be delivered in june 3rd week.
Today is the last working day of 3rd week of june and after multiple follow-up with renault customer care and showroom...
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aloksinghal123
from New Delhi, Delhi
Jun 17, 2016
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Pickup & ac issue... Renault workshop not interested in solution

Address: Ghaziabad, Uttar Pradesh, 201005
Website: www.renault.co.in

I wish to introduce to you as alok singhal (Chartered accountant) and i am writing this mail with huge disappointment and the reason for the same is that i believed on the name of "renault" but finally left with a poor (May be faulty) product.
i bought a renault kwid for my wife; i booked this car (Rxt model) with renault patparganj, new delhi on 5th september, 2015 (Even before the booking for kwid was officially open) as i was...
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senthil.m1
from Mumbai, Maharashtra
Jun 15, 2016
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Kwid car noise & quality issue also service issue.

Address: Chennai, Tamil Nadu, 600048
Website: website

Renault Kwid new car purchased cost is around 4.6 Lakhs with on road price,
1.Engine more noise & after the first service noise level is increased (Before is 20 % after the service 80%)
2.Millage is around mention 25 km/l but i achieved around 18-19 km/l highway mileage condition.
3.No pickup some time if press the full accelerator pedal complely engine dead.
4. 5 person seating also problem full chase body touching...
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Neeraj Rathore
from Mumbai, Maharashtra
Jun 15, 2016
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Quality product and service

Address: Gurgaon, Haryana, 122001
Website: renault

See this is the quality of work done by your reputed team at Atul Kataria chowk gurgaon service center. Car sent 2-3 times for service to get all issues rectified, but everytime its same result. Managers call and assure that we will get that there will be no issues further but story is same again.
There other issues too like engine sound, wiper issues and steering wheel issues.
Really very frustrated after buying from renault.br...
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R
Rajit Kaushal
from Delhi, Delhi
Jun 14, 2016
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Problem in kwid car.

Address: New Delhi, Delhi, 110049

I rajit kaushal writing this letter with great disgrace. I want to bring in your knowledge that i have purchase kwid rxl, reg. No.- hr 99 yg temp. 0689. From you gurgaon show room. Ncr motors india pvt. Ltd. Dated. 27. 4. 16. But since then it has some or other problems continuously till date it is in service center today also dated 8.6.15 it is service center.Since its purchase in the span of this period the car is going third time to service...
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Pinaki Paul
from Delhi, Delhi
Jun 13, 2016
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Horrible experience in workshop

Address: 110081

I've send my newly purchased renault kwid rxt in mundka bodyshop for a minor damage. (There was a dent in front bumper and problem in bonnet). However, they took three weeks to repair it. Their words have no value as first they told me it'll be ready on 6/06/2016, monday. Then they said thursday it'll be ready. On thursday, i've managed a leave from office and when i was on way, they said it is not ready yet and on saturday, 11/06/2016 it'll...
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ritika1878
from Delhi, Delhi
Jun 11, 2016
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Fluence accidental repair 2 months

Address: 110019

Dear sir, this is ritika gupta the proud owner of renault fluence

My name is ritika gupta and my car details are as follows:
Renault fluence - dl 3 ccc 2934.
Diesel - e4
Vin no - meelzl306dea01840
Reg no - dl 3ccc 2934

I met an accident almost month and a half ago and i had given my car to sprint car pvt ltd in okhla new delhi. And it's really good to know that what they said they...
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Premkumarpm
from Bengaluru, Karnataka
Jun 9, 2016
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Rxz amt black delivery issue - bangalore

Address: 560076

Hi, I have booked a RXZ AMT Black, Funds are approved from Bank and my side. The dealer side ( Renault JP Nagar ), they handle me nicely/professionally all the way they could, but have no visibility on the delivery timelines.I am spending on a purpose which is not met and I could not go to bank for my other fundings/priorities.Really awaiting for this process to get over.I am really looking upto your help on this as I am a fan of your cars.Thanks...
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K
krishuajay
from Gurgaon, Haryana
Jun 8, 2016
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Delay In Delivery

Address: Gurgaon, Haryana, 122001

I am Ajay Kumar, I booked Renault Kwid on 29 November 2015 at sprint motors MG Road Gurgaon.
I am really frustrated with the services from showroom.
First of all showroom shifted to Delhi due to that I had to visit Delhi from Gurgaon 4 times to complete the formalities, which was really very hectic. If I would have known that showroom in gurgaon was being closed I would never have booked the car from Sprint Motors.
Now...
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Kuldeep khokhar
from Jogindarnagar, Himachal Pradesh
Jun 5, 2016
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Average issue, fuel tank problem, clutch noise problem, left window noise

Address: Panipat, Haryana, 132103
Website: Renault

Team
Many time i told the service team of duster that ur duster not giving enough mileage and which it should be given as told by the team while selling time
Now only 12-13 per km avg giving.1st service has been done, still no improvement in mileage, also getting some noise while pressing the clutch of car, also fuel tank giving some noise

Pls do the needful and resolve asap

Regds
Kuldeep...
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Chhikaraakash75
from Mumbai, Maharashtra
Jun 3, 2016
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The air conditioner

Address: New Delhi, Delhi, 110018
Website: Renault

Dear sir
I had given my scala for regular servicing on 17th may 2016. At sprint okhla. The car had no fault only the 30k km servicing had to be done.
After some days i noticed the ac was not working and the driver side window switch was not working.
I again went to the service station on 26 th may and left the car overnight for the ac to be fixed. I told them specifically that iam going out of town and to make sure...
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Yogita Nair
from Chennai, Tamil Nadu
Jun 2, 2016
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Defective kwid sold by renault

Address: 122001

Hi bought a Renault Kwid from NCR Renault Gurgaon bearing registration number HR26CV3317 and ever since its the beginning of an ordeal . Right from day 1 there have been problems with the car and it has been with the workshop thrice there were unable to fix the issues . Now again the car is at the workshop. Even the feedback calls to the Renault team have not helped .
- The car gets heated up and the ac stops working on long drives...
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A
abhi30
from Mumbai, Maharashtra
Jun 2, 2016
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Renault kwid rxl (white) delivery delay

Address: Sangli, Maharashtra, 416416

I Abhijeet Vitekar purchased KWID RXL ( white) car from your Unique Auto Sangli Showroom. I have paid four lac three thousand five hundred and sixty one Rs. ( dated May 30, 2016) Your showroom Manager committed to deliver the care within three days after the payment of amount. I followed all procedure by rules. Now the Manager conveyed me that your showroom would deliver the car approximately in one month. They didn't keep their commitment,...
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umesh19
from Delhi, Delhi
May 30, 2016
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Renault duster gearbox and clutch issue

Address: Bangalore, Karnataka, 560064
Website: www.renault.co.in

Recently I have purchased Renault Duster 110 PS, it is just close to 2 months old and 5KM's driven, I started getting this issue after covering few Kilometers gear goes to lock state only neutral works, not able to move the car, it stops suddenly, It happened when I was on my way back to Bangalore during 10.30 PM in Highway, I had to call up Reno Customer service to tow the car, service was very poor, I had to wait hours together making repetitive...
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Uditsingh123
from Mohali, Punjab
May 29, 2016
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About my car

Address: Agra, Uttar Pradesh, 282007
Website: www.renault.co.in

Sir, I bought a new Renault kwid in November, 2015 and since then this car is having too many issues such as low pick up and low very low average.POOR QUALITY, getting switched off when you start air-condition. I have been to the service Centre more Than four times but this Renault company is not able to fix all the issues. i am very disappointed by this Renault kwid so I want to file a complaint against them....
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shamit1987
from Delhi, Delhi
May 29, 2016
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Kwid complaint india

Address: 91

I have purchased kwid Feb 2016 this car performance is very poor I have facing many problem pick up is not good car ac is on pickup is gone I fell like that use to CNG car no pick up is ac on pick up is very poor I have go to Mathura my car is not start I have many complaint but no response fuse problem car engine sound is very loud like this diesel car plz but company are not solution this car...
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J
Jigar R Patel
from Ahmedabad, Gujarat
May 28, 2016
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Not received rto and amc tax receipt

Address: 380051

Respected sir, date - 28/5/2016
I was purchase renault kwid rxl petrol car on 14/4/2016. From renault karnavati parklane auto private ltd. Thaltej, ahmedabad. Rto tax rs - 18357/- and amc tax rs - 2985. Recocered on 14/4/2016. But receipt not given up to date. I am request sir, please take necessary action early as possible. My car no - gj01rp5339. My mobile no - [protected]. Thanking you sir. (Jigar r patel)...
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kaushik datar
from Kolhapur, Maharashtra
May 24, 2016
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Continuous problems within 3 months purchase

Address: Kolhapur, Maharashtra, 416003

Dear sir/madam,

I, undersigned mr. Kaushik a. Datar have bought the renault duster explorer edn. On february 14, 2016 for rs. 12, 70, 000/. We had the first servicing in first week of march 2016.


Within few days that is on march 25, 2016 we faced some wiring problem in the
Car while driving on highway. We lodged a complaint regarding the same. To our surprise the part which was detected as faulty...
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luhar_b
from Pune, Maharashtra
May 23, 2016
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Renault duster - 85ps - rxl booked 12 mar 2016

Address: Thane, Maharashtra, 400610
Website: www.renault.co.in

I booked a renault duster 85 ps - rxz - 12th march 2016
Booking ref: fed/9/2069, choice of color is orange or green.
At first i was told march end, then it became mid april, then end of april, then mid may, now possibly end of may and to add now they are not sure.

Can someone help in contacting the head office, this is total unprofessional.
The amt which was launched 2-3 weeks back is already being delievered,...
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