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SendMyGift.com Complaints & Reviews

www.sendmygift.com

3.3

Updated: Mar 1, 2017

Complaints 760

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493

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Good! SendMyGift.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that SendMyGift.com step up their efforts to fully resolve all complaints 👍

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Worst experience ever!

Have not received my parcel-145051858

No refund after two weeks - order no 145540759 and no status of egv

Most useful reviews

New option cbd : we collect cash from you & product never deliver?

Order# 145053876- cancellation issues

Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 16

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Address: Bangalore, Karnataka, 560102

Website: www.sendmygift.com

Hi,

I placed order on Feb 14th early morning for Jaguar Perfume which has to be delivered on the same day and still they haven't delivered the product.

I have also sent a mail regarding the status and there is no updated from them as well. And there is no response even after pinging several times to customer care.

KIndly take action on this. Either deliver my product soon or make necessary refund.br...

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Address: Bangalore, Karnataka

Website: sendmygift.com

I have ordered two items order no[protected] &[protected] in 13th february, 2016 and the tentative delivery date is 14th february, 2016, but the items are not delivered yet. Also the are not replying the call, email chart. it is a fraud company....

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Address: Bangalore, Karnataka, 560066

Website: www.sendmygift.com

I have placed the order[protected] on 11th February 2016. You have commited to me that you will be sending the item to my address within 3 to 4 working days. Today the date is 16th February 2016.

I check with chat support on 14th, when will my item get delivered, and they told it will be delivered by tomorrow.

When I have tried to chat today, to check why I am not having any information on the item I have purchased...

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Address: 560102

Website: www.sendmygift.com

Placed an order on 20th of Jan 2016. Order never reached (order no[protected].
Then cancelled the same order on 22nd Jan 2016. Called customer call center several times but still money has not been refunded yet. when I called last on 10th Feb, they said refund has been processed and sent to bank, but I still didnt get money as of today(16th Feb)....

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Address: Bangalore, Karnataka

Website: Sendmygift.com

My order no is[protected]. I paid them the amount and my gift is still not delivered. I had been trying to contact them but no response is given. Its been 3-4 days the gift is not delivered the order status shows it pending despite of the fact that payment has been done. I want my refund....

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Address: 560102

Website: SENDMYGIFT

I had ordered a gift having order no :[protected].I havent re eived any tracking link for the same..
Since it was a valentine gift for which I have paid too, request you to deliver n reply at the earliest for which I will b grateful...

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Address: Bangalore, Karnataka

Website: SENDMYGIFT.COM

Order id is[protected]
i ordered on 11th feb
it didnot get delivered on 14th!!!
it did not get delivered even today but the chat people keep saying it will get delivered today...

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Address: 560093

Website: sendmygift.com

We ordered for a product to be delivered on 14th Feb at 12am but still did not receive it. Tried calling customer support number several times but no one responded, even with the chat support did not get any reply.

Sent an email but did not receive a reply yet. Payment was already done, received SMS confirmation also but while tracking with the order ID, it says order- pending and tracking number unavailable. This is really...

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Address: 560103

Website: www.SendMyGift.com

Hi,

I have not received the order yet this is another week for followup..! on my earlier post as attached the team had assure the order will be delivered within 3-4 days, once the order is placed. But still there is no progress about the order status.

Kindly deliver the order by tomorrow else refund the amount paid.

Regards,

Gana M T...

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Website: Sendmygift.com

I ordered a Product (order ID is[protected]that was supposed to deliver on 12th Feb but still not delivered and customer care are not responding at all...worst experience.. They are playing with our emotions by saying daily that they will deliver it today but not taking any action. Please take some actions..They have cheated us and they don't have any option for refunding money back also......

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Address: Kolkata, West Bengal, 700059

Website: sendmygift.com

I have ordered a flower bouquet, Order Id:[protected] to be delivered on 14th Feb 2016 but it has not been delivered yet. When I tried to call the customer care, it was not connected saying there is a high call volumes and instructed to write them an email at [protected]@sendmygift.com. I didnt receive any reply even after writing an email to this mail ID. They sent me a seperate email saying the product will get deliver on 16th FEb 2016 but they...

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Address: Agra, Uttar Pradesh, 282001

Website: sendmygift.com

I had ordered for a bouquet delivery for 14th Feb'16 which has not been delivered yet and moreover they are not answering to any of my mails, chats or calls. They have eaten my money and are not interested in services. PO is[protected]. Kindly resolve my problem and get my money refunded and the order cancelled asap...

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Address: 400101

Website: www.sendmygift.com

Hi All,
This was one of my worst online shopping experience via sendmygift.com.
I had ordered for a Flower Bouquet for this Valentines day on the 12.02.2016 Order number[protected] expecting the delivery for 14.02.2016.
It came by no surprise that after payment through PayTm, I hadn't received any payment confirmation on the transaction, so I had mailed the customer services more then 3 times, called them more then...

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Address: Bangalore, Karnataka, 560095

Website: sendmygifts.com

Worst pathetic service, i had ordered personilized cushion but wat i got a normal cushion after waiting for a week, , dont buy anything from this site ..They cheated me with the money as well saying you didnt pay the guy who came for delivery is asking for proof ...I had paid for the both the products at the same time since it was cbd ......

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1. My first order, they forgot to write message. The receiver did not know where the flowers are from.
2. My second order they say that the Birthday Cake will be delivered by 9 pm on the birthday. Are they not !!!...

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Address: Bangalore, Karnataka

Website: Send my gift

Shubha vijay on Feb 16, 2016
I had placed an order On 12th february for the mid night delivery on 13th february. I was supposed to receive the order on 13th midnight which I didnt.

Nobody is even bothered to even call up and apologize for the same.

From 13th eveningI have been calling Send my gift 5 but every time they say sorry and asks me to wait for another 1 - 2 hour for the order. On 14th feb evening...

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Address: Mumbai City, Maharashtra, 421503

Website: www.sendmygift.com

I had placed an order On 9th february for the mid night delivery on 13th february. I was supposed to receive the order on 13th midnight which I didnt.

Nobody is even bothered to even call up and apologize for the same.

From 13th eveningI have been calling Send my gift 5 but every time they say sorry and asks me to wait for another 1 - 2 hour for the order. On 14th feb evening I asked them for refund by calling...

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Address: Bangalore, Karnataka, 560069

Website: www.sendmygift.com

I would like to bring to your notice that SENDMYGIFT is a FRAUDULENT COMPANY. I myself has experienced and many of my friends also experienced the same pathetic service.NEVER EVER ORDER ANYTHING FROM SEND MYGIFT. .It should be banned and they are looting public so openly. Out of 100 customers 99 customers are facing issues either delay in delivery, no response from customer care, no response for email, and its complete fraudulent company.....

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Address: Hyderabad, Andhra Pradesh, 500008

Website: Sendmygift.com

Hi Team,

I booked a flowers on valentines day and I called up twice to ask when the same will get delivered. The order was booked on 12th Feb 2016 for 14 th of Feb 2016.

I kept on confirming from the Customer care and they did a fake promise all the times, I have asked them to cancel my order now, but I have not received any mail or message regarding cancellation till yet.

Please do the same...

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Address: 560102

Website: www.sendmygifts.com

Product was decides to deliver on 14th Feb bt still not delivered and customer care not responding at all ...worst experience.. thy r troubling us by saying daily tht they vl deliver today...please tk some actions..its not good thy have cheated us not refunding money back also...

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