Submit a Complaint
Claimed

SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
Resolved
493
Unresolved
267
Good! SendMyGift.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that SendMyGift.com step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to SendMyGift.com

Having problems with SendMyGift.com?

File a complaint and get it resolved by SendMyGift.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
SendMyGift.com

Recently resolved complaints

View all complaints

Most useful reviews

0
New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
0
Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nareshsuggisetty
from Mumbai, Maharashtra
Feb 18, 2016
Resolved
Report
Copy
Resolved

Orders are not delivered

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

I have placed 3 orders on 11 feb 2016 and not delivered yet. Tried to call customer care but no response and even live support executives are responding from last 2 days. While placing order they promised to deliver on or before 14 feb 2016.
order id:[protected]
[protected]
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ajaykumar22m
from Jodhpur, Rajasthan
Feb 18, 2016
Resolved
Report
Copy
Resolved

Product not deliver by send my gift.com

Address: New Delhi, Delhi, 110066
Website: www.sendmygift.com

My Order Id :[protected]

I order a combo pack (cake, flowers, chocolate) of 699 rupees, which was supposed to be delivered on 14th Feb. which is not yet delivered . I asked the online people to cancel my order I got no response. later they gave me a number to track details[protected] which is a wrong number.

Such a worst website and Service. Fraud people. We should give Complaint in Police Station/consumer...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
richa16
from Gurgaon, Haryana
Feb 18, 2016
Resolved
Report
Copy
Resolved

Order not delivered.. Pathetic services

Address: 110096
Website: send my gift

Pathetic services..i had ordereheticd birthday cake for my brother but the send my gifts team they just spoiled my plan and his birthday too. i just want to mention and advice to these send my gift people that please dont play with the emotions of different people.....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitgu2
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

Personalized cushion & mug

Address: Gautam Buddh Nagar, Uttar Pradesh, 201010
Website: www.sendmygift.com

Cheaters have not delivered what was ordered...it was absolutely different n dissapponting...the company should shut down for cheating on others money....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
asj2005
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

Order neither delivered and no response to cancellation

Address: 560076
Website: sendmygift.com

Sad delivery, Pathetic customer services. ------ It's "don'tsendmygift.com"
I had ordered a gift on 12th Feb, my first order gets undelivered and my money gets debited from my account successfully. I cancel the order next day by sending mail to :[protected]@sendmygift.com -- "No response".
I tried to contact these people on their customer support and they are always busy- "No response" !!! I guess they are not delivering any order on...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Percy Herold McClain
Feb 18, 2016
Report
Copy

Order not delivered1

Address: Mumbai City, Maharashtra, 400011
Website: www.sendmygift.com

Hi,

My name is Percy I had placed 3 orders[protected],[protected],[protected] on 13th and it was supposed to be delivered on 14th Feb but it has not been delivered yet and today is 18th Feb, I understand that u people had lot of clients but 5days is more than enough and currently am not in India and u have just spoiled all the surprises which I had for my loved ones I don’t expect anything from u but please just deliver my...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bhatz
from Delhi, Delhi
Feb 18, 2016
Report
Copy

Order not delivered nor refunding the money

Address: 560102
Website: www.sendmygift.com

My order id is:[protected]
they are not properly responding nor delivering my order..
there number is never picked up but our balance is deducted..:(
plss look into the matter.....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
ankit2g.gupta
Feb 18, 2016
Resolved
Report
Copy
Resolved

Orders not delivered

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

[protected],[protected] &[protected] has to be delivered on 16 and 14 Feb. None of the orders reached yet. Prabhu, Naveen from CC assured me they will reach. Keep calling them everyday, same response I get. On 17 I asked Gopinath to cancel, no update yet. Today Shubankar taken a request to cancel.
Please act o/w I have to take a legal action now....
Helpful
Found this helpful?
3 Comments
Report
Copy
D
deepak4ursmile
from Mumbai, Maharashtra
Feb 18, 2016
Report
Copy

Order id: 145031195 ordered on jan 29th for valentines day... (Spoilers)

Address: Chennai, Tamil Nadu, 600061
Website: www.sendmygift.com

It was a surprise gift i arranged for my fiance... But totally they made my day so worse hell lot of thanks bunch of.. Not only mine they spoiled most of couples dream with a single website... I surely say they all wont live long... We curse u...

Wenever i call.. The number is busy, if call connected they put in hold for 30 mins..
And return back and said i will get tomo..

And even now wen i called...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Guruprasad1
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

No response/no delivery

Address: Bangalore, Karnataka, 560036
Website: Sendmygift.com

My orderid is[protected] not delivered till today...Amount was collected through CBD...I have phone numbers who are all received my amount and also sales exective numbers too including delivery boys...These numbers will be given to police as they are not reponding till date...All o[censored] who r fooled by this company service... please mail ur complains on... so that its a collective complain and police takes action on their Bangalore officebr...
Helpful
Found this helpful?
3 Comments
Report
Copy
G
Guruprasad1
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

No delivery/No Respond

Address: Bangalore, Karnataka, 560036
Website: sendmygift

Sendmygift orderid[protected] did not get delivered


I placed an order on 12th of feb 2016 with order ID[protected] for which the selected delivery date was 14th Feb.
When called the customer care on 14th they told that it would surely be delivered before 9pm but the order did not get delivered.
This company shattered my plan of surprising my hubby and has even ruined our whole day.

Now I want...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sonakshi99
from Gurgaon, Haryana
Feb 18, 2016
Resolved
Report
Copy
Resolved

Fraud

Website: www.sendmygift.com

My order number[protected]
and[protected]

They mention the delivery in 4to5 working days but nobody responded well and no responded. Playing tricks and saying your order is transit from last 8 days.

We order the on 30.1.2016. Kindly take some action and please let us know where we can file the complaint....
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Albert Anthony
Feb 18, 2016
Resolved
Report
Copy
Resolved

Order not received for 14-feb 145053853

Address: Bangalore, Karnataka
Website: sendmygift.com

I ordered flowers online at sendmygift.com on 12-Feb for delivery at 14-Feb. Paid 1847/- online.
Till date no delivery. Sent emails, spoke with them at online chat but nothing happening.

I don't how they can do it. Not even communicating with customer.
This is a fraud company.

Please help to get my money back....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sreeraj111987
from Chennai, Tamil Nadu
Feb 18, 2016
Report
Copy

Never opt for this

Address: 560015

My order id is[protected]. I ordered a flower boutique on Monday and suppose to deliver it on Tuesday.
Today is Thursday, and i contacted the service desk and they told it will be delivered on Friday. What is the use of delivering it on Friday if it was suppose to deliver it on Tuesday.

Guys and girls, never opt for this site. You will never be able to give surprises to your gf/bf. It was an utter flop show. Thanks a lot...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ash1117
from Mumbai, Maharashtra
Feb 18, 2016
Resolved
Report
Copy
Resolved

Product not received since 15 days

Address: Bangalore, Karnataka, 560076
Website: sendmygift.com

Placed an order for a perfume, cake and card on 2nd Feb 2016. Received the cake and card next day 9pm (would have preferred by 5pm !). But perfume still to be received nearly 15 days later ... Very bad Customer service, calls not going through, and product misplaced first time. Promised delivery in 4 days but no feedback or product received....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rashmi Sgh
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

Cake and flowers not delivered

Address: Bangalore, Karnataka, 560102
Website: www.sendmygift.com

I ordered cake and floer from send my gift. I paid them the amount through my card. The cake and flower was not delivered, I tried calling them 100 times and have sent them mails and msgs on their chat. There is no response from them. I am trying to reach them for refund but again there is no response. Please help me in geeting refund from this fraud company....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vinnie1981
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

Chocolates and bouquet

Address: Bangalore, Karnataka
Website: WWW.SENDMYGIFT.COM

My friend ordered chocolate and bouquet on[protected] delievered on 9th feb2016.
Today is[protected], we are still waiting for our order.Since, last 4 days, i am rigouously following up with their customer support on chatting(because they dont pick the phone ever). Atleast 10 different people in a day chat with me...And make false promies to deliever it the same day...But still...We are waiting for our order...
I really doubt...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nithyacu
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

Inappropriate product and no response from customer support for any calls, emails and chat

Address: 560035
Website: www.sendmygift.com

Hello,
I ordered a gift on[protected] and paid Rs.472.The date of delivery asked was on 12 th feb but I dint recieve as promised and finally got it on 16th Feb.The gift that I ordered was delivered with no message on it and it was not as described.I ordered a couple cushion set and all I got was a cushion cover that too was not as described on the site.Sent several emails, calls and chats and the response is they will call me ..But...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitingupta1804
Feb 18, 2016
Resolved
Report
Copy
Resolved

I order has not been delivered and there are not responding to my emails

Address: 560102
Website: SendMyGift.com

I order gift for my friend on her birthday, I paid extra amount so that she will get the delivery at midnight but they have not delivered the gift to her.

I have done the payment on 15-Feb-2016 and the delivery date is 17-Feb-2016 Midnight but forget about the midnight they have not done the delivery itself.

Seriously they are frauds and doing fraudulent business by fooling people like us....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Santosh Sanny
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
Report
Copy
Resolved

I have requested to cancel my order 145067688

Address: New Delhi, Delhi, 560045
Website: sendmygift.com

Can you please cancel this order and send me confirmation mail for the same with the refund status I this order[protected].

Thanks
Santosh...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Yeeppe.com
1
(12)
Empower Rewards
2.8
(11)
Shopeling.com
1
(30)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR