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SendMyGift.com Complaints & Reviews

www.sendmygift.com
3.3
Updated: Mar 1, 2017
Complaints 760
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493
Unresolved
267
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New option cbd : we collect cash from you & product never deliver?
0
Order# 145053876- cancellation issues
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Product not delivered - no response from customer care - fake website

SendMyGift.com reviews & complaints page 13

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S
sreehariparvathi
Feb 17, 2016
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Order not delivered on valentine day

Address: Bangalore Urban, Karnataka
Website: www.sendmygift.com/valentines-day/valentine-s-day-gifts.html?p=2

Dear ALL

My product was not delivered and even after frequent mail no response was from the company . After made the payment i got a confirmation email and self was cross check with the customer support online, with reference to the customer support the order was successful and delivery will be on same day

Order no[protected]
Place - TRIVANDRUM KERALA...
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Manojagarwalca
from Bengaluru, Karnataka
Feb 17, 2016
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Order id 145053951 not delivered and money not refunded

Address: Bangalore, Karnataka
Website: www.sendmygift.com

Hi, I have placed on order on Sendmy gift.com on Feb 12, 2016. The order was a Cake, couquet of flower, Teddy and box of Ferro Rocher chocolate. The order id is[protected]. The payment of around Rs.1000 was done via paytm. The delivery date selected was Feb 13, 2016. However, even till date (i.e. Feb 18, 2016) the item has not been delivered.
Tried reaching the customer care no as listed in the website i.e.[protected] on numerous...
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Chinni Subhash
Feb 17, 2016
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Item not delivered

Address: 560098
Website: Gifts

I ordered 2 gifts on website for valentines day but it wasn't delivered. The amt got deducted but the order status was pending. I emailed customer care but they never responded. On FB, they responded and said that it would be delivered but it did not. Later after 3 days of continuous emails and messages on FB, they replied on FB. I had to wait for 30 mins for one reply. They never told me what the problem was at their end. They refunded the...
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Romald Dsouza
Feb 17, 2016
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Marked as resolved when it is actually not resolved

Address: Bangalore, Karnataka, 560016
Website: SendMyGift.com

I had submitted complaint on Send my gift. The complaint has been marked as resolved. But so far I have not received neither any response nor product delivery. (ordered (Order #[protected] cake and bouquet combo on Feb 13th and which was suppose to be delivered on Feb 14. But today is Feb 16th. so far no updates from the service provider and there is no response for calls from them. It looks like they are frauds and doing fraudulent business...
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A
ankur_agupta
from Guruvayur, Kerala
Feb 19, 2016
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Order no 145048039 not delivered till date

Address: 560102
Website: www.sendmygift.com

Order No:[protected] booked on Feb 11, 2016 not delivered till, support number going to IVR, Email ID getting bounced, Online Chat agents not responding...where to go to know has the order dispatched or not......
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amitsamantaray
Feb 17, 2016
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Order not delivered from last 5 days - order id (145064086)

I have placed an order on 14th Feb, 2016 which was supposed to be delivered on 14th Feb, 2016. Till today the order has not been delivered. Every time I try to reach out to the customer care, I am either disappointed with my line not getting connected to the person or I am being given a false promise of delivery ASAP everyday.

I am unable to understand why are you making fake promises if you do not have the required infrastructure....
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Deepa Adaikkalavan
from Korampallam, Tamil Nadu
Feb 17, 2016
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My order not yet delivered order Id: 145053086

Address: Chennai, Tamil Nadu, 600087
Website: Www.sendmygift.com

I ordered for cake and roses combo on 12th of Feb to be delivered on the same day. But still now I have not received it. Whenever customer care number is dialled it automatically says there are huge call volumes. Very irritated. Even after paying money on hand before still am going behind them everyday for delivery. Fraud and senseless Company....
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suniltwr171
from Mumbai, Maharashtra
Feb 17, 2016
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Gift not delivered and no support from sendmygift

Address: Dhanbad, Jharkhand, 826001

Order no:[protected]
delivery date:- 14.02.2016 for Dhanbad.
Status:- Delivery date is given by sendmygift 14.02.2016 but till now i am not getting any update or status from them....
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Poorva Dubey
from Mohali, Punjab
Feb 17, 2016
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Order not delivered

Address: 228001
Website: sendmygift.com

My order Id is[protected] I gave made this order for 14th Feb it is not deliverde till 17th feb I have ask them for refund they didn't do that after talking many time to there customers care they deliver it today on 17th feb at 8:30 the order which is delivered is totally different from which I have made the quality of that different gift is very chep they promised me to send a sorry not ans a cumpentaio gift but nothing is there It is tollay...
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Monika Chandra
from Mumbai, Maharashtra
Feb 17, 2016
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Order id 145053070 did not get delivered

Address: Bangalore, Karnataka, 560095
Website: Sendmygift.com

I placed an order on 12th of feb 2016 with order ID[protected] for which the selected delivery date was 14th Feb.
When called the customer care on 14th they told that it would surely be delivered before 9pm but the order did not get delivered.
This company shattered my plan of surprising my hubby and has even ruined our whole day.

Now what I want is my money back.I have been making so many calls to them butbr...
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Mona1021
Feb 17, 2016
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Paid the amount for the order, but they didn't deliver the order

Address: Bangalore, Karnataka, 560063

I am disappointed by sendmygift.com, online site.I ordered -order id[protected], from this site on 11th feb, which should have delivered on 14th feb.But they have not delivered my order as yet, though i have already paid amount at the time of order submission.
I called on their toll free number, but they never connect my call to their customer support.

Their customer support is worst.Neither they pica calls, nor they...
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Jaysingh Samuel
from Mumbai, Maharashtra
Feb 17, 2016
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Worst customer support.

Address: 560067
Website: sendmygift.com

My order[protected] for the valentine day is still not delivered, the customer support is very bad, they dont respond to query and to the worst the call representative after taking the call simply saying he is not hearing the voice and cutting the call.

Such a bad company, there is no trust in this company. Even they have revoked my login, i am not able to login and see the account status....
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S
Subratini Nayak
from Bhubaneshwar, Odisha
Feb 17, 2016
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Refund is not yet done

Address: Khordha, Odisha, 751024
Website: SendMyGift.com

I have given order order no:[protected] on 10th Feb 2016. It should be delivered by 11th Feb 2016. But it was not delivered on time. Neither i got any update regarding that. After calling so many times just once they picked my call and told that the delivery will be late. I have cancelled the order, but no confirmation i have got on that. The amount is not yet refunded. Please help....
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mailforveeru
from Delhi, Delhi
Feb 17, 2016
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Need refund on order 145059022

Address: Bangalore, Karnataka, 560078
Website: www.sendmygift.com

Hi, I had ordered a gift on 13th feb for valentines day and it had been 17th feb still i have not received the delivery. so kindly request you to process a refund on my order.
Since i no more require that order
Order No.[protected]
Thanks....
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A
Abhisuper123
from Kanpur, Uttar Pradesh
Feb 17, 2016
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To cancel my order and refund my money

Address: Bangalore, Karnataka, 560001
Website: sendmygift.com

Order #[protected] ProcessingReorder | Print Order
About This Order:
Order Information
Invoices
Order Date: February 13, 2016
Shipping Address
DROMNATH MISHRA
FLAT-102, SAI SANKALP APT.
SECT-20, NERUL(WEST NAVI MUMBAI)400706
MUMBAI, MAHARASTRA, 400706
India
T: [protected]
Shipping Method
Shipping & Handling - Shipping Charges
Billing Addressbr...
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vicky43
from Shahada, Maharashtra
Feb 17, 2016
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Delivery not done order no 145053646

Address: Bangalore, Karnataka, 411033
Website: Www.sendmygift.com

I have ordered caje and flowers on 12th of feb it suppose to reach on 14th feb 2016, but till today 17th of feb 2016 delivery has not been done by sendmygift.com. I have called customer care no 15-16 times but all effort went in vain. They only make false commitment dat delivery will be done by today which never happen. I have send 3 mails also but no one bother to reply. After make full paymenti am feeling I have been harrshed. Dont know...
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Raviraj Dhareshwar
Feb 17, 2016
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Need refund on sendmygift order 145053759

Address: 560061
Website: www.sendmygift.com

Hello All,

My order[protected] was on 12th and supposed to be get delivered on 13th and till now not delivered.

I need a refund on my order[protected]....
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Prajakta Taralekar-Basagare
from Mumbai, Maharashtra
Feb 17, 2016
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Delay in delivery of product

Address: 411018

Order has been placed on 13th Feb and it supposed to be delivered on or before today. Full payment is already made. Your customer care number is totally hopless. Also you are not responding to emails. By looking at no. of complaints and your resolving speed I think my product will be delivered on next Valentine's day. So, I can't wait till then, so please refund my money....
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Yogesh M S S
from Delhi, Delhi
Feb 17, 2016
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Gifts/flowers delivery

Address: 560066
Website: sendmygift.com

Order #[protected] placed on 9th Feb 2016 and was supposed to be delivered on 14th Feb 2016. Payment made online using CC. There has been no response from sendmygift.com. Their phone lines are not operational(goes in to IVR), neither do they respond over chat support or emails for at least a refund to be credited back to my CC. Cheats & fraudsters should be behind bars!...
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Drlalitpeds
from Noida, Uttar Pradesh
Feb 17, 2016
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Refund my money

Address: New Delhi, Delhi, 110092

I have placed 2 orders - order no[protected],[protected].. But they took money but gift not yet delivered, I want my money back,...
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